I bought a Direct Bikes Venom in August and I admit that I read negative reviews but went ahead anyway. It has been sat in a garage for 3 weeks and they have done nothing to help me. If you are seeing... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
I bought a Direct Bikes Venom in August and I admit that I read negative reviews but went ahead anyway. It has been sat in a garage for 3 weeks and they have done nothing to help me. If you are seeing... Ver más
La empresa ha respondido
Would give them ten stars if I could. Best customer service. Communications, updates and speed if delivery is excellent. Moped is also very good. Unfortunately I didn't get the name of the customer se... Ver más
Wonderful moped. Good experience ordering my sons moped. My son chsnged hi minda about which one he wanted... twice 🤦♀️ i emailed customer services about changing our order and they were extremely n... Ver más
Order the Ninja 125 on Sunday night, It arrived Wednesday mid day so happy with that. The build quality is better then expected but for £2000 you expect decent. Once I've registered it and done about... Ver más
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Big thank you to the whole team. Got my ninja 50cc scooter next day delivery. Comes straight out of the box fully working. Helpful customer service staff. Hassle free purchase using klarna. the ride is excellent and very nippy.
Recently bought a python last week. Excellent service. The delivery time was next day. Over the moon with it. Thanks guys
I purchased my moped around 1 year ago and waited now to review it. I can confidently say I am very satisfied with my purchase. I was looking for a change in pace from cycling. This moped definitely delivered on that, it is a blast to ride around town. The price is well worth the quality of the parts and the moped as a whole. Ive ridden it several miles every day for the past year and it still looks and rides like brand new. The staff are also super helpful. Much appreciated Matt.
I bought a ninja scooter for my sons birthday. He loves it. Looks very sturdy.
Delivery was quick also well packed.
Thank you
Good all round. From my initial enquiry their customer service has been superb. The scooter is great too, simple to get going, delivered as promised and good fun to ride. Would highly recommend them.
Lovely scooter. Team was very responsive and helpful and made the purchase easy with klarna. I placed order on Monday and by Wednesday mid day I had my scooter!!! Very happy with my purchase. Thank you!
Great moped and great customer service.
They have been very helpful throughout.
I would recommend the ninja moped, I've done over 6000 miles on it and still going strong.
Amazing scooter and brilliant communication. I got acobra model and I'm so pleased with it.
Definitely the best scooter I have owned.👏 👏
I have a ninja 125 moped. It is an excellent moped. It looks and sounds great. Handles well and has good performance. I'm very happy with my moped 👍
I bought a venom and scooter arrived next day. The scooter quality is fantastic. The service I received from direct bikes was very good. Every question was answered within an hour. They clearly truly care about their customers. Thank you direct bikes.
My python moped has been a game changer for my daily commute to work! 🚀 It's reliable, easy to ride, and cuts down my travel time significantly. I highly recommend this company.
Avoid this company bought a moped last year only did 200 miles had 2 services and couldn't get rid of engine management light (that was on when I bought it) can't get them on phone only through email to discuss problem with moped cutting out I paid for an extra year warranty but won't send part without payment up front!!!..I asked what's the point of warranty and they won't reply gave me 2 garages to look into it and theywon't go near it as had problems with this company in past ...I love the bike but you won't have any help with problems as no phone number nightmare and they post a contract number but that's not true as when you phone it immediately directs you to email them so you can't speak to anyone about issues

Respuesta de Direct Bikes
Order the Ninja 125 on Sunday night, It arrived Wednesday mid day so happy with that. The build quality is better then expected but for £2000 you expect decent. Once I've registered it and done about 1000miles I'll update my review.
The scooter arrived bang on when they said it would. I'm extremely happy with both quality and also price. Rides very well. You really can't go wrong with one of these. Puts a smile on my face every time I take it out. Thanks 👍
They made my new moped purchase so easy, hassle free and fast. Couldn't have asked for better service. I would definitely buy again from them.
I own a venom moped for last 6 months. It's a great moped. Starts on the button every time even after sitting unused for a few weeks during my holiday. Would very much recommend. Thank you so much. Peter.
Great range of scooters. Polite, good communication and delivered on time. Got a ninja scooter from them. Hassle free.
I'm supper happy with my 125 cruiser moped. Delivery came in good time, boxed lovely. Great value for money.
I commute everyday and needed a scooter. Came across this site. My scooter came in two days. The distance it travels on a tank of petrol is impressive. Lasts me a whole week without filling up. Their customer service was patient and knowledgeable. Even after purchase they followed up to make sure I was happy. If you're considering buying a scooter this is the place to buy one.
I have a panther moped which I got from them. It was my first moped and would so use them again. The moped was delivered on time, safely and exactly like the photos on their site. Been riding now each day for around 5 months. Very good moped, service and communication excellent.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.