The continuity of contact was helpful. I was informed of all key events in a courteous way. Even though an error was made regarding the receptacle of ashes it was sensitively addressed and dealt... Ver más
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The continuity of contact was helpful. I was informed of all key events in a courteous way. Even though an error was made regarding the receptacle of ashes it was sensitively addressed and dealt... Ver más
La empresa ha respondido
Rang on the day of my beloved mums passing at home, ambulance arrived, the gentleman were so kind, didn't rush us to say our goodbyes. Left a white rose on her pillow, a beautiful touch! Lesley fr... Ver más
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Simplicity Creations help make a very difficult and painful time so much easier. They are very professional very caring and understanding and made sure everything that mattered was organised e... Ver más
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I did a lot of research before choosing Simplicity Cremations. The sudden death of my partner was a shock and of course I was very emotional. Rebecca from Simplicity Cremations was superb. So un... Ver más
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At Simplicity we provide high quality, low cost funeral options which remove many of the more expensive elements associated with a traditional funeral. Our priority is taking care of you and your loved ones at the time of need.
4 King Edwards Court, King Edward Square, B73 6AP, Sutton Coldfield, Reino Unido
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Have my funeral policy with them very helpfull and caring and help you make the right choices and prices are amazing

Respuesta de Simplicity Cremations
The only thing that stopped this from being five star review was that i always felt the person I spoke to was following a script. When I asked a question it appeared to disrupt the flow and I never thought I got a satisfactory answer. Was less of a comfortable telephone conversation and more like a dictation of rules and regulations.

Respuesta de Simplicity Cremations
Easy to talk with explains everything without complicating matters

Respuesta de Simplicity Cremations
The staff was very helpful and really making you at ease as it's not nice to talk about planning a funeral when the time comes.
Very good polite staff an very helpful.

Respuesta de Simplicity Cremations

Respuesta de Simplicity Cremations
The team were respectful, very efficient and really friendly, nothing was too much trouble.

Respuesta de Simplicity Cremations
I had 3 different companies in mind bu two of them proved difficult to use, due to the first having faults with their website, wrong phone numbers etc, plus refusal of their online form to accept my perfectly valid Debit Card as genuine! When I did track down a working phone number for them the member of staff was brusque and unhelpful, insisting I take my fully valid card into one of their premises with a copy of my bank statement! You can guess my reaction and what I told them to do. The second option on my list wanted to charge me far more than their TV advertising suggested for their services, so I also rejected them. Whilst you were third on my list (purely arbitary in order) I'm glad I tried you, as it was indeed simple and straight forward and at a good price. Note Im not giving you the names of the 2 other firms, as the 1st one in particular were virtually hostile when contacted and the second I rate as little more than a scam, but don't want potential legal hassles from either company for this review.
John Pullin.

Respuesta de Simplicity Cremations
Very efficient service and simple to set up ,takes a lot of pressure off the whole family .Thanks Neville

Respuesta de Simplicity Cremations
From the first phone call to the return of the ashes everything was taken care off with the up most care and informed of the whole process I could not have been any more looked after

Respuesta de Simplicity Cremations
Everything was good. Your operative was absolutely informative and polite thank you.

Respuesta de Simplicity Cremations
Mitchel was wonderful, understood my needs and was very knowledgeable of your product.

Respuesta de Simplicity Cremations
Simplicity Creations help make a very difficult and painful time so much easier. They are very professional very caring and understanding and made sure everything that mattered was organised efficiently but also very thoughtfully.
I wouldn’t hesitate to recommend them and although this is the first time I have used this type of cremation I’m absolutely sure it was the right decision.
A special thank you to Lesley who was both patient and kind.
Wendi Tyce

Respuesta de Simplicity Cremations
Because the gentleman who spoke to me was very professional and very polite and helpful

Respuesta de Simplicity Cremations
The people I spoke to were very helpful with lots of empathy, guided though everything at this difficult time.

Respuesta de Simplicity Cremations
Friendly professional and helpful people easy to understand and I would recommend Simplicity to anyone who is looking for the service they provide EXCELLENT 10/10

Respuesta de Simplicity Cremations
Informed explanation good efficient service Joseph cunney

Respuesta de Simplicity Cremations
The sheer care and concern shown at my terrible time.

Respuesta de Simplicity Cremations
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