Sinclair Group - Volkswagen Van Centre Swansea Opiniones 

110
TrustScore: 4.5 sobre 5

4,7

Gorseinon Road, SA4 9GW Swansea, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I’ve recently bought a California from Sinclair group Swansea. The whole experience has been so positive. Kyle was patient and reassuring on my test drive and throughout the whole process. There was a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

From start to finish steve Coleman from sinclair made my experience Purchasing a van simple and stress free steve found the perfect van for me and within the budget stated I wouldn't hesitate in rec... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had problems with my new VW T7 California and dealt with a Gentleman by the name of Rob James.It involved several visits to the Gorseinon Garage.Rob went above and beyond each time and they eventu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The salesman was extremely helpful. He went out of his way to explain and guide us through the process of buying a new VW Transporter. He ensured we had the best possible deal. Offering and arranging... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Taller de chapa y pintura
  3. Mantenimiento y reparación de automóviles
  4. Concesionario de automóviles usados

Sobre Sinclair Group - Volkswagen Van Centre Swansea

Escrito por la empresa

𝐖𝐞 𝐚𝐫𝐞 𝐒𝐢𝐧𝐜𝐥𝐚𝐢𝐫 𝐆𝐫𝐨𝐮𝐩.

We are proud to be Wales’ largest motor group and proud to be representing a selection of the world’s most prestigious automotive brands: AUDI, BYD, CUPRA, GWM ORA, HYUNDAI, JAGUAR, LAND ROVER, MERCEDES, SEAT, SKODA, VOLKSWAGEN and VOLKSWAGEN COMMERCIAL VEHICLES.

Throughout our over 75 years in business, our valued teams have driven excellence in all that they do.

We have evolved beyond all recognition over the years but we certainly haven't lost sight of our drive to deliver outstanding service to our valued customers at all times, which is something we will steadfastly provide as the Company continues to grow and enjoys future success.

So whether you're looking for a new or quality used car, require expert assistance with the maintenance, servicing or repair of an existing vehicle or seeking genuine manufacturer parts and accessories, you can call upon the Sinclair Group.


Información de contacto

  • Gorseinon Road, SA4 9GW, Swansea, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

110 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 76% de las opiniones negativas

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4,7

Todas las opiniones

(110)

1963 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

This is my second time buying a new van…

This is my second time buying a new van from Sinclair vans Swansea. Steve Coleman is great, tells it as it is and keeps you updated regarding everything! Steve is also always on the end of the phone answering any questions

16 de noviembre de 2024
Logotipo de Sinclair Group - Volkswagen Van Centre Swansea

Respuesta de Sinclair Group - Volkswagen Van Centre Swansea

Hi Lee,
Thank you for your wonderful feedback! We’re delighted that Steve provided exceptional service and kept you updated throughout the process. Enjoy your new van!
Kind regards,
Sinclair Group

Valorada con 5 estrellas sobre 5

Always great service

Always great service , kept informed throughout the process and a pleasure to deal with

30 de octubre de 2024
Logotipo de Sinclair Group - Volkswagen Van Centre Swansea

Respuesta de Sinclair Group - Volkswagen Van Centre Swansea

Hi Jonathan,
Thank you for your loyalty and for sharing your positive experience! We’re always here to keep you informed and make the process a pleasure.
Kind regards,
Sinclair Group

Valorada con 5 estrellas sobre 5
Logotipo de Sinclair Group - Volkswagen Van Centre Swansea

Respuesta de Sinclair Group - Volkswagen Van Centre Swansea

Hi Richard,

Thank you for your review! We're delighted to hear that you received great service with a quick turnaround. We appreciate your feedback!

Kind regards,
Sinclair Group.

Valorada con 5 estrellas sobre 5

Transported purchase

I am more than happy with the van that I purchased. My decision was made to purchase my van at the Swansea centre after I had spoken to the sales agent. His knowledge was exceptional and he understood what I was looking for. I never felt pressured to buy a van and from start to finish I was given a 5 star service.

25 de septiembre de 2024
Logotipo de Sinclair Group - Volkswagen Van Centre Swansea

Respuesta de Sinclair Group - Volkswagen Van Centre Swansea

Hi Neil,

We truly appreciate your glowing review! It's wonderful to know that our team at the Swansea Van Centre provided you with exceptional service and helped you make a confident decision. We hope you enjoy your van for many miles to come.

Kind regards,
Sinclair Group.

Valorada con 5 estrellas sobre 5

Second time buying van from this dealer…

Second time buying van from this dealer with steve, excellent communication and service always helpful thanks again Steve.

28 de septiembre de 2024
Logotipo de Sinclair Group - Volkswagen Van Centre Swansea

Respuesta de Sinclair Group - Volkswagen Van Centre Swansea

Hi Lee,

Thank you for your continued trust in us! We're so glad to hear that Steve provided excellent communication and service for your second van purchase. We appreciate your loyalty and look forward to assisting you again in the future.

Kind regards,
Sinclair Group.

Valorada con 5 estrellas sobre 5

10 Out of 10 Customer Service

Steve C is the man, nothing is too much trouble and his customer service is 10/10. His experience shows, with all our questions answered quickly. Crafter delivered with no issues. Thank you very much.

25 de septiembre de 2024
Logotipo de Sinclair Group - Volkswagen Van Centre Swansea

Respuesta de Sinclair Group - Volkswagen Van Centre Swansea

Hi James,

Thank you for the amazing feedback! We’re delighted to hear that Steve went above and beyond to provide excellent customer service and ensure a smooth delivery of your Crafter. We truly appreciate your kind words.

Kind regards,
Sinclair Group.

Valorada con 5 estrellas sobre 5

Fantastic customer service from start…

Fantastic customer service from start to finish !
Would highly recommend Sinclair VW Swansea great communication throughout

12 de septiembre de 2024
Logotipo de Sinclair Group - Volkswagen Van Centre Swansea

Respuesta de Sinclair Group - Volkswagen Van Centre Swansea

Hi Andrew,
Thank you for your glowing review! We're so pleased that our customer service and communication met your expectations throughout the process.
Kind regards, Sinclair Group.

Valorada con 5 estrellas sobre 5

Nice and easy purchase

Nice and easy purchase, great people to deal with!!

Highly recommend them

John ( JT auto services)

18 de agosto de 2024
Logotipo de Sinclair Group - Volkswagen Van Centre Swansea

Respuesta de Sinclair Group - Volkswagen Van Centre Swansea

Hi Ruth,
Thank you for your recommendation! We’re thrilled you had such an easy and pleasant experience with us.
Kind regards, Sinclair Group.

Valorada con 5 estrellas sobre 5

Josh had excellent knowledge about the…

Josh had excellent knowledge about the vans. He gave great advice and had a fantastic manner. Josh was really efficient with reply’s and support following our visit.

25 de agosto de 2024
Logotipo de Sinclair Group - Volkswagen Van Centre Swansea

Respuesta de Sinclair Group - Volkswagen Van Centre Swansea

Hi Ian,
Thank you for your kind words. We're glad Josh was able to assist you efficiently and effectively.
Kind regards, Sinclair Group.

Valorada con 5 estrellas sobre 5

Very helpful and great service from…

Very helpful and great service from Steve Coleman at VW Swansea in the purchase of our VW Crafter van

21 de agosto de 2024
Logotipo de Sinclair Group - Volkswagen Van Centre Swansea

Respuesta de Sinclair Group - Volkswagen Van Centre Swansea

Hi Floorex Carpets,
Thank you for your positive feedback. We're glad Steve Coleman at VW Swansea provided you with great service during your VW Crafter van purchase.
Kind regards, Sinclair Group.

Valorada con 5 estrellas sobre 5

Happy returning customer

Having had a car previously from Sinclair’s it was great to return and experience the same service. Seamless from discussion to delivery and really happy with the car. Thanks to Christian, Phil and all the Sinclair team. Highly recommended.

8 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

The customer service and attentione that…

The customer service and attention that Jo gave us was exceptional he made buying a big priced item so easy and enjoyed the experience with us, he’s such a personable lad who did all he could for us, no customer could ask for a better experience
The day we picked up our van all the colleagues in the showroom were really excited for us, this is such a personal touch. I would recommend Sinclair group in Gorseinon to everyone the best van retailers ever.
Well done to the managers there who have such a fantastic team

2 de agosto de 2024
Logotipo de Sinclair Group - Volkswagen Van Centre Swansea

Respuesta de Sinclair Group - Volkswagen Van Centre Swansea

Hi Lorraine,

Thank you so much for your glowing review! We're delighted that Jo and the team provided you with such an exceptional and personable experience. We appreciate your recommendation and are proud to have been a part of your special purchase.

Kind regards,
Sinclair Group

Valorada con 5 estrellas sobre 5

Second time I’ve bought a van from them…

Second time I’ve bought a van from them, excellent service. Recently bought brand new t6.1. Friendly and professional staff. Joe went above and beyond. Highly recommended.

2 de julio de 2024
Logotipo de Sinclair Group - Volkswagen Van Centre Swansea

Respuesta de Sinclair Group - Volkswagen Van Centre Swansea

Hi George,

Thank you for your continued support and for taking the time to share your experience. We are delighted to hear that Joe and our team provided excellent service once again. Your recommendation means a lot to us.

Kind regards,
Sinclair Group

Valorada con 5 estrellas sobre 5

Very good service from sales.we bought…

Very good service from sales.we bought numerous vans and have had a very good professional dealings.Salesman was very good (jake).Highley recommend.mark thomas.Thomas and davies building specialists

7 de julio de 2024
Logotipo de Sinclair Group - Volkswagen Van Centre Swansea

Respuesta de Sinclair Group - Volkswagen Van Centre Swansea

Hi Mark,

We greatly appreciate your kind words and your loyalty to our business. It's wonderful to know that Jake and our sales team have consistently met your expectations. Thank you for your high recommendation.

Kind regards,
Sinclair Group

Valorada con 5 estrellas sobre 5

Great purchase experience

Thanks to Josh for his help throughout the purchase process and for the thorough hand over

20 de junio de 2024
Logotipo de Sinclair Group - Volkswagen Van Centre Swansea

Respuesta de Sinclair Group - Volkswagen Van Centre Swansea

Hi Alexandra,

Thank you for your review. We are happy to hear that Josh provided excellent assistance throughout your purchase. Your satisfaction is our top priority.

Kind regards,
Sinclair Group

Valorada con 4 estrellas sobre 5

Overall it's a good experience

Overall it's a good experience. I bought VW Caddy Maxi. Looked online and asked for the delivery. The day, car arrived was dirty from outside. Found 2 small scratches on the car which couldn't notice in the video.

16 de junio de 2024
Logotipo de Sinclair Group - Volkswagen Van Centre Swansea

Respuesta de Sinclair Group - Volkswagen Van Centre Swansea

Hi Saeed,

Thank you for your feedback. We are glad to hear that your overall experience was good. We apologise for the inconvenience regarding the car's condition upon arrival. Your comments are valuable and will help us improve our service going forward.

Kind regards,
Sinclair Group

Valorada con 5 estrellas sobre 5

Disappointed

Excellent staff a little disappointed after paying almost 38 thousand that I was not offered any extras like carpets or mud flaps the transporter was in brilliant condition and low mileage that’s I didn’t make a fuss .over the moon with the t6 but like I said a bit disappointed Jo the sales man 10 out of 10

13 de junio de 2024
Logotipo de Sinclair Group - Volkswagen Van Centre Swansea

Respuesta de Sinclair Group - Volkswagen Van Centre Swansea

Hi Robert, thank you for the honest feedback and 5-star review. We'll share this with the team at our Swansea Van Centre.
Kind regards,
Sinclair Group.

Valorada con 5 estrellas sobre 5

Experience with Sinclair Group Gorseinon

Brilliant service from start to finish. No detail too small and focussed on complete customer satisfaction. Joshua dealt with everything smoothly.

13 de junio de 2024
Logotipo de Sinclair Group - Volkswagen Van Centre Swansea

Respuesta de Sinclair Group - Volkswagen Van Centre Swansea

Thank you for the 5-stars, Victor. We're pleased to see you enjoyed your experience with Josh at our Swansea van centre.

Kind regards,
Sinclair Group.

Valorada con 5 estrellas sobre 5

Excellent customer service.

I am extremely satisfied with the service i received by Steve Coleman, from initial quotations all the way to hand over.

9 de mayo de 2024
Logotipo de Sinclair Group - Volkswagen Van Centre Swansea

Respuesta de Sinclair Group - Volkswagen Van Centre Swansea

Hi Martin, thank you for your kind words! We're thrilled to hear that Steve Coleman provided excellent service throughout your entire experience, from initial quotations to the handover. Your satisfaction is our top priority, and we appreciate you taking the time to share your positive feedback. We hope you enjoy your new vehicle and look forward to serving you again in the future!
Kind regards,
Sinclair Group.

Valorada con 5 estrellas sobre 5

Great personal service throughout

Great personal service throughout
Keep up the good work

9 de mayo de 2024
Logotipo de Sinclair Group - Volkswagen Van Centre Swansea

Respuesta de Sinclair Group - Volkswagen Van Centre Swansea

Hi Paul, we really appreciate the feedback. Many thanks! - Sinclair Group

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