Product as described and expected. Very quick turn round between order and delivery (ordered Tuesday, delivered Thursday) and packaging first class. Recommend wholeheartedly.
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Consulta las opiniones de los clientes
Ordered an expensive replacement showerhead to replace an older, faulty one. Taps Empire had the exact one in stock, at a very competitive price. A very smooth transaction on their website. Go... Ver más
The goods I ordered arrived well packed and on time. My husband who is disabled is entitled to vat relief. Taps customer support staff were most helpful and facilitated the claim in a timely and e... Ver más
Great service, ordered a Bristan mixer tap on Wednesday and it arrived on Friday as expected. Checked box, all perfect. Fitted tap on Monday, much better than the one it replaced. Very competitivel... Ver más
Información sobre la empresa
- Proveedor para baños
- también en la categoría
- Proveedor de equipos de calefacción
- Reformas de baño
- Reformas de cocina
- Tienda de insumos para plomería / fontanería
- Tienda de puertas para duchas
Escrito por la empresa
Taps Empire is U.K.'s leading retailer of bathrooms, taps, mixers, showers and radiators.
Información de contacto
9 Upminster Road South, RM13 9YS, Rainham, Reino Unido
- 0330 043 1254
- sales@tapsempire.co.uk
- www.tapsempire.co.uk
4,7
Excelente
547 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
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Good website
Internet search on your website was very easy. Keenly priced incl free postage. Delivery by Parcel Force very prompt, keeping as spares so will not fit yet
8 de agosto de 2025
Opinión espontánea
Delivery of taps by Royal Mail never…
Delivery of taps by Royal Mail never arrived. Lost in post? So without hot water in bathroom for 11 days overall. Resending via TNT. Currently awaiting 2nd attempt delivery
9 de agosto de 2025
Opinión espontánea
Respuesta de Taps Empire
Dear John
I believe you have left this review for Taps Empire in error.
As per our records, there is only one order from you dated 22 July 2025. You purchased Bristan 1901 cartridges from us, which were returned by you since they were not suitable for your taps, and subsequently refunded.
Interestingly, we currently do not use TNT for our deliveries. You may wish to chase up the correct retailer for the taps mentioned in your review.
Regards
Tim
Great price paid for taps
Great price paid for taps, excellent communications and super fast delivery.
23 de julio de 2025
Opinión espontánea
Item exactly as described
Item exactly as described. A perfect fit.
Good communication and prompt delivery.
30 de julio de 2025
Opinión espontánea
Easy to get sorted
Easy to find what i needed. The processing of the payment and the delivery went smoothly and according to expectations.
29 de junio de 2025
Opinión espontánea
Very quick service easy to find on…
Very quick service easy to find on website thank you 😊
9 de julio de 2025
Opinión espontánea
Easy to order items came the next day
Easy to order items came the next day
8 de julio de 2025
Opinión espontánea
Very Pleased
Easy to use website and the shower head was packaged well - arrived within a couple of days. Very pleased with product.
9 de julio de 2025
Opinión espontánea
Taps Empire
Great service, ordered a Bristan mixer tap on Wednesday and it arrived on Friday as expected. Checked box, all perfect.
Fitted tap on Monday, much better than the one it replaced. Very competitively priced with free delivery.
Will definitely use Taps Empire again.
25 de junio de 2025
Opinión espontánea
Great service
Great service, was the cheapest price and item came the next day.
19 de junio de 2025
Opinión espontánea
Good value & prompt delivery
Sourced shower using Google Shopping & placed order on Monday evening. Received email order confirmation immediately. Shower delivered on Wednesday evening.
Fortunately I received updates from the DPD App about the delivery. As not everyone uses this App, service could be improved if Taps Empire emailed delivery and tracking details to the customer directly.
25 de junio de 2025
Opinión espontánea
Excellent next day delivery
Excellent next day delivery, ordered 3.30pm arrived next day 10am
Also advisor was knowledgeable and helpful. Price excellent too.
19 de junio de 2025
Opinión espontánea
Very minimal and strict return window
Very minimal and strict 14 days return window. Just a few days late and does not allow return anymore. Most other places allow 30 days. Make sure you will never, ever, need to return before placing any order.
But you know, you never know.
25 de junio de 2025
Opinión espontánea
Respuesta de Taps Empire
In all fairness, our 14 day returns policy is in line with most major online bathroom retailers. We make this clear on our website and this is not generally an issue. Although, we do try to assist our customers where possible, we are unable to identify your order details from the review, so cannot comment on the specific circumstances.
Good selection of taps available
Good selection of taps available, easy ordering & payment and prompt delivery.
Will use again if I ever need to.
13 de mayo de 2025
Opinión espontánea
The tap came quickly and as expected
The tap came quickly and as expected. I would recommend this company.
2 de mayo de 2025
Opinión espontánea
Will use again.
Competitive prices, a large selection of products and no hidden extras ( vat & delivery).
Highly recommend & will use again.
27 de marzo de 2025
Opinión espontánea
Advertise and take payment of out of…
Advertise and take payment of out of stock items
26 de marzo de 2025
Opinión espontánea
Respuesta de Taps Empire
We are genuinely sorry for the inconvenience caused.
Unfortunately, the last one we had in stock was found damaged on picking. Furthermore, since the product had been discontinued, we had to cancel and refund your order.
Really helpful on the phone
Really helpful advice on the phone and they checked some spec with the warehouse and gave us the correct information before we bought as there were some conflicting details online elsewhere (including manufacturer's own site) regarding the product in question.
18 de marzo de 2025
Opinión espontánea
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