Transaction was a mess from day one. First, they always take payment, in full, before anything else. Weeks went by with no movement or accountability. After 4 weeks a refund was given but then retract... Ver más
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Consulta las opiniones de los clientes
I have been ordering from TDD for multiple years now. I've always had a good experience. Tons of great deals. Even if an issue with your order arises, their customer service will rectify the issue ver... Ver más
I have been ordering from this company for 3-4 years now. They get posted on Brads Deals a lot which makes their prices even cheaper! I did have an issue once with a previous order but they made it 10... Ver más
I love this company! Orders are always in a timely manner. Customer support is outstanding! I recently received a package that was damaged in shipping by the postal service. Melissa at That Daily Deal... Ver más
Información sobre la empresa
Escrito por la empresa
That Daily Deal is a small business from Johnson City, TN. We've been in the retail game for 20 years! We offer the best deals at the lowest prices, plus highly rated Customer Support.
Información de contacto
Johnson City, Estados Unidos
- support@thatdailydeal.com
- www.thatdailydeal.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 28% de las opiniones negativas
Suele responder en menos de 2 semanas
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Customer service has become so rare…
Customer service has become so rare these days that when a company provides truly exceptional service, it deserves to be acknowledged.
I look forward to the daily text to see what is being offered, but I recently had a mix-up because I have several addresses where I live throughout the year. I discovered that my purchase was being sent to the wrong address, and to make matters worse, I had entered my email address incorrectly, so I never received an order confirmation.
I immediately sent a message on a Sunday, knowing that customer service was only supposed to be available Monday through Friday. To my surprise, I received a response within hours. Melissa quickly resolved the problem, and I couldn’t have been more appreciative.
I highly recommend this company. Superior customer service is worth recognizing, and this company certainly delivered.
I ordered 07/02/2026 and I have still…
I ordered 07/02/2026 and I have still not received my order. I contact them weekly and they tell me that my package was undeliverable and yet the tracking number they sent shows nothing. I have repeatedly asked for a refund but as of yet, I've received nothing! Don't buy from them!!
Where did this come from?
I found a charge to my PayPal account from "That Daily Deal". I hadn't charged anything recently. I asked to cancel the order. Before they responded I found out that my wife had been directed to their site to order something. I let them know that I no longer wanted to cancel the order. I apologized and they were very gracious and continued to process the order. Great communication helps every time. 5 stars.
Great prices, excellent customer support
I have shopped with that daily deal and their other sites, 13 deals and jamming butter for many years. Great prices, very happy with products. Most importantly, when there is an issue, quick response and always a satisfying resolution. I wish other companies would be as good with their customers.
This is a wonderful company don’t miss out….
This is a wonderful company that provides great deals on all kinds of products. Their customer service is superb and they quickly respond to any issues or concerns you might have. I’m hooked on their app and notifications, checking it daily… it’s so much fun watching them displaying their products makes my day. 🙌🏻👏🏻
Fake Needoh
They had a “sale” for Needoh fuzzballs. They sent fake Needoh’s… the box has the Needoh brand on it but the balls are wrapped in plastic and does not say Needoh on it. They are the wrong texture… totally fake. The brand Schylling or any of the information is nowhere to be found on the box. False advertisement and they won’t admit it.
Great customer service overall
Great customer service overall. Quick response to my issue with a product that didn't work right. I really appreciated the follow through to completion.
I ordered 3 dumplings for my 3…
I ordered 3 dumplings for my 3 grandchildren. The listing showed the regular size dumplings. However, when I received them I received 2 regular sized dumplings and 1 mini dumpling.
Of course, it caused problems because the 3 siblings all wanted the regular sized dumplings.
I wrote customer service about the deception and I still have not received a response.
Very disappointed and wishing I would've never ordered them as it caused problems between the children.
The shipping is always slow which I can deal with. However, not receiving what I ordered is a real problem for me.
This company has the slowest shipping…
This company has the slowest shipping anywhere, ridiculously slow, trying to cancel after 2 full weeks is futile, even though they state that they haven’t received the product from their supplier. Products are frequently not as advertised, devious, unscrupulous company. Most definitely not worth the headache..
Wonderful customer service
Customer service at That Daily Deal is wonderful. They are responsive and jump to fix whatever problem you have. I would recommend them to anyone.
I received a product that had been opened
I received a product that had been opened and was not functioning. I reached out to the Daily Deal and got a reply immediately. Melissa said to just get rid of the product and they would refund my money. Which happen very quickly. Was very pleased with they support!
Ordered two items and was shipped only…
Ordered two items and was shipped only one. Numerous contacts with them with no resolution. Complained to Pay Pal and was issued an immediate refund. This company has the worst customer service I have in counted in my numerous purchases on line.
THAT DAILY DEAL- STAY AWAY!
THAT DAILY DEAL- STAY AWAY!
Placed an order on June 27,2026 they say 3 to 8 days. My credit card was charged on June 29,2026, never received any communication on order status or tracking, I went back on website saw tracking info, sat for days label created waiting for shipping company CIRRO to respond. I waited some days and checked again, showed was delivered. I have no merchandise benn going back and forth since July 18th with the only way to communicate emails. Had to do missing package report with shipping co. Gave them the report #, now they wont respond back with me. They have my money, I have no Mystery Dumplings. Very bad customer service.
Do not ship orders within stated time
Shipping policy states orders ship within ten business days. Fourteen days, and my order shows "Shipping label created".
Excellent Customer Service
The product was missing a piece and they quickly refunded all my money when I wrote them to ask for it. They were a pleasure to work with.
Great company
Great company. Great experience. Product was delivered shortly after ordered and the quality was exact. Great customer service.
LOVE this site!
Great sales and quality products. Customer service is excellent and very responsive.
They have amazing deals every day!
They have amazing deals every day. If you ever have a problem, they will take excellent care of you. I really appreciate the prices they have and the great customer service if you ever need to contact them.
Great customer service
The product I ordered is fair quality for the price. I will order again simply due to quick shipping and great customer service. I had an issue with original order and contacted support they responded quickly and resolved my issue quickly as well. Thank you
Poor customer service poor quality of…
Poor customer service poor quality of product shipping lies. Not a good experience. I closed my account. Everything thing I ordered was defective

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