The Hire Service Company Opiniones 

778
•
TrustScore: 4.5 sobre 5

4,7

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Dean and Jamie were so helpful. They discussed all options through with me taking into consideration my various needs and concerns. They were very thorough, friendly and helpful. A great team, that le... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Extremely happy to have switched to HSS following excellent customer service from Billy Lancaster at the Camberley Branch. He took the time to understand exactly what I needed, quickly provided a quot... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Reece was phenomenal, welcoming and provided an excellent service. Made my day by providing me with the right machine needed for my back garden grounds work. Very helpful 👌 through out. I would be re... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I often use their services and ollie at twickhanam branch sorts all my problems. instant solutions; advises always provided to me. Very happy

La empresa ha respondido

Información sobre la empresa

Escrito por la empresa

THSC - The Hire Service Company is the UK’s original tool hire company established in 1957. We are proudly an independent hire business focused on people and a great service . We work with tradespeople big and small and big construction projects alike. We’ve got a huge range of equipment and can deliver and collect. We believe in personal service and we don't transact on the internet at all. If you want to hire call one of our local branches to speak with us.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

778 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 90% de las opiniones negativas

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4,7

Todas las opiniones

(778)

726 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Big thanks to Conrad at the Hastings…

Big thanks to Conrad at the Hastings branch, amazing customer service, gave me lots of little tips and tricks with the machine I hired, really took the time to explain everything. The perfect experience thank you very much.

29 de julio de 2026
Opinión espontánea
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Respuesta de The Hire Service Company

Thank you for the great review. Conrad loves giving great service and its super you recognised it and have taken the time to let other know.
Jon Overman CEO

Valorada con 5 estrellas sobre 5

Stuart was brilliant

Stuart was brilliant, efficient, professional and overall a gentleman. Thanks pal, take it steady

27 de julio de 2026
Opinión espontánea
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Respuesta de The Hire Service Company

Thank you Daniel for the great review on Stuart. Glad he did a great job for you.
Jon Overman CEO

Valorada con 5 estrellas sobre 5

Ollie has been the most helpful person…

Ollie has been the most helpful person ever. Very kind, understanding and extremely personable. I've never used their services before but I'm confident that if I ever needed to they will provide me with excellent service!

3 de julio de 2026
Opinión espontánea
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Respuesta de The Hire Service Company

Thank you for the great review. We appreciate you shouting out Ollie.
Jon Overman CEO

Valorada con 5 estrellas sobre 5

Rory, Manager at Ladbroke grove branch of HSS

Rory, the manager at Ladbroke grove HSS, was professional and friendly and very easy to do business, he was personable and an asset to the HSS brand, he guided us through the hire service and fees (deposit, insurance etc). We hired a breaker with bits and generator for a weekend and the rates were more than reasonable - excellent service very easy and smooth, a quality hire company. Thankyou to Rory and HSS.

23 de julio de 2026
Opinión espontánea
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Respuesta de The Hire Service Company

Thank you for the super review on Rory at Ladbroke Grove. He is building a nice business there and gets ace reviews. We appreciate you taking the time to leave a positive review of our business.
Jon Overman CEO

Valorada con 5 estrellas sobre 5

Andre is definitely the most helpful…

Andre is definitely the most helpful individual I have the pleasure of dealing with. He went out of his way to accommodate us.

27 de julio de 2026
Opinión espontánea
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Respuesta de The Hire Service Company

Thank you for such an ace review for Andre. He has been doing a brilliant job and so happy you have taken the time to recognise this.
Jon Overman CEO

Valorada con 5 estrellas sobre 5

I hired here a vacuum cleaner to wash…

I hired here a vacuum cleaner to wash my carpets. When I called them, it was not available at Twickenham branch. They delivered it to Twickenham branch from Heathrow for me. Thanks a lot to Ollie for his help.

16 de julio de 2026
Opinión espontánea
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Respuesta de The Hire Service Company

Thank you for the great review. So happy the hire went well and Ollie did a great job. We appreciate the review

Valorada con 5 estrellas sobre 5

Dave from Brighton branch

Dave from Brighton branch - thanks very much, you’re a top man….no nonsense - just straight forward and very helpful.

Many thanks Sean Garrick

21 de julio de 2026
Opinión espontánea
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Respuesta de The Hire Service Company

Hi Sean, Thanks for the ace review. Dave is a top colleague and doing a great job and super you have recognised it. We appreciate it.
Jon Overman CEO

Valorada con 5 estrellas sobre 5

Excellent Service from Kirsty

I have worked with HSS and specifically Kirsty Garrett on numerous tooling and hire requests, and she is always incredibly helpful, responsive, and professional. She consistently goes above and beyond to find solutions, answer queries quickly, and make the entire process as smooth as possible. Whenever issues arise, Kirsty is proactive in resolving them and always does her best to make life easier for her customers. Her communication is clear, efficient, and nothing ever seems too much trouble.

It's a pleasure working with someone who is so reliable and committed to delivering excellent customer service. I would highly recommend Kirsty and The Hire Service Company to anyone looking for a helpful and dependable hire provider.

20 de julio de 2026
Opinión espontánea
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Respuesta de The Hire Service Company

Hi Rhys, Thank you so much for leaving this review. He do get great feedback on Kirsty but its so nice for you to put it down in writing for us and everyone to see. We hope to be a long term tooling partner for you look after as best as we can.
Jon Overman CEO

Valorada con 3 estrellas sobre 5

No paperwork or way of verification at…

No paperwork or way of verification at time of collection, that there is a record of collection, we have to take pictures of collection vehicle with equipment on it and registration of vehicle and often a dismissive driver when we ask for some record of collection, we have often found equipment not off hired after collection, not a great system

20 de julio de 2026
Opinión espontánea
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Respuesta de The Hire Service Company

Hi - Thank you for taking the time to leave us a review. Can you let me know which branch you hired from all of them should be able to give you paper work and digital paperwork from one of our drivers. drop me a line on jon@thehireservicecompany.com and will sort this for you.
Jon Overman CEO

Valorada con 5 estrellas sobre 5

I was served by Ali in the Croydon…

I was served by Ali in the Croydon store. He was impeccable in every manner! Knowledgeable abouts the product i needed, and also very helpful with a future enquiry i was making. Friendly service. With a smile. Thanks Ali!

20 de julio de 2026
Opinión espontánea
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Respuesta de The Hire Service Company

Thank you for the great review. Ali is doing a super job and is uber committed to giving great service.
Jon Overman CEO

Valorada con 5 estrellas sobre 5

Liam down at Elland Road is a life…

Liam down at Elland Road is a life saver, mixer went down mid job & managed to get me a new one sorted before the end of the day. No delays for the business and always a pleasure working with him

15 de julio de 2026
Opinión espontánea
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Respuesta de The Hire Service Company

Thanks for the super review Connor. Great that Liam and squad sorted things out quickly for you.
Jon Overman CEO

Valorada con 5 estrellas sobre 5

Full marks for klarita for excellent…

Full marks for klarita for excellent product knowledge and service making my hire experience effortless and enjoyable

Thank you 🙏

15 de julio de 2026
Opinión espontánea
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Respuesta de The Hire Service Company

Thank you for the great review. We really appreciate you taking the time to do this :)
Jon Overman CEO

Valorada con 5 estrellas sobre 5

Super helpful & quick responses from…

Super helpful & quick responses from the team! Always ready to help on any request.

15 de julio de 2026
Opinión espontánea
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Respuesta de The Hire Service Company

Thank you Hannah for the great review. We really appreciate you taking the time to do this :)
Jon Overman CEO

Valorada con 5 estrellas sobre 5

Feedback for Kade at HSS Kingston 👍🏻

I just wanted to leave feedback for Kade at the Kingston upon Thames branch of HSS hire - he was excellent from the outset, couldn’t have done more to help - and when we had a problem with the whacker plate (not his fault) he couldn’t have done more to try and put things right - despite juggling a new computer system and multiple calls, he personally drove the replacement round to my house to help out - first class service thank you Kade 💪🏼

14 de julio de 2026
Opinión espontánea
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Respuesta de The Hire Service Company

Thank you for the great feedback Will. Its brilliant you taking the time to leave this.... we appreciate it.
Jon Overman CEO

Valorada con 5 estrellas sobre 5

Thawhid helped me out a lot and got the…

Thawhid helped me out a lot and got the job done . Easy service

15 de julio de 2026
Opinión espontánea
Logotipo de The Hire Service Company

Respuesta de The Hire Service Company

Thank you for the great review. We really appreciate you taking the time to do this :)
Jon Overman CEO

Valorada con 5 estrellas sobre 5

Great service

Great service, good prices, great equipment and nice people. 👍

13 de julio de 2026
Opinión espontánea
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Respuesta de The Hire Service Company

Thank you for the great review.

Valorada con 5 estrellas sobre 5

Armandu Building & Paint Ltd

Armandu Building & Paint Ltd

Very very thankful to Mr Shoaib for staying back after his closing time .I need a timber nail gun for a job and was short on time .Called shoaib in Hss Mitcham who stayed after 5pm to give me the kit and I was able to do my job.

10 de julio de 2026
Opinión espontánea
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Respuesta de The Hire Service Company

Thank you for the brilliant review. Im here in Mitcham with Shoaib and he is amazing.
Jon Overman CEO

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