The help and support I have received from Rachel Finnegan has been amazing, and everytime I have spoken to her she has always been pleasent and professional, and she actually comes back to you when... Ver más
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The help and support I have received from Rachel Finnegan has been amazing, and everytime I have spoken to her she has always been pleasent and professional, and she actually comes back to you when... Ver más
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Our relationship manager is Beverly Unwin and she really does look after us. She chases our supplier when needed and provides information quickly
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I have been dealing with Cameron at Troocost for quite some time. He provides an informative and efficient service as well as ensuring we always receive a fair price.
La empresa ha respondido
Troocost’s team have helped me retain some hair while dealing with ’computer says no’ type of companies. In a bizarre marketplace troocost are a friend. Thanks to Amaryllis, Aaron, Gavin and Gabriel.... Ver más
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Compare and find the best energy prices for your business with troo, a fairer way to pay for your energy.
1 Azure Court, SR3 3BE, Sunderland, Reino Unido
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It was like the first time I tried sliced bread, Absolutely amazing so easy to use, It was all done for me within a few house and the deal was done.
Friendly, helpful, Fair and Transparent
I'm now set up with a fair pricing structure the new rates have no daily standing charge, so I’ll only pay for the energy I use, which is exactly what I’ve been looking for.
WELL DONE Ashleigh and Jenna.
Bars of chocolate all round.
Thanks Ladies 😊

Respuesta de troocost.com
Quite honestly, I did not have to do anything. TROo picked up the baton and ran with it. Always kept me informed and delivered the job. This is how service should be.

Respuesta de troocost.com
Aaron Les from CLA Energy Services was excellent.
He was very attentive and helped us to sort out our problems.

Respuesta de troocost.com
Jack Carlisle works to make a smooth transition for all new business we provide. Responsive and friendly.

Respuesta de troocost.com
A special shout out to our Key Account Manager Kym Thorby who has gone above and beyond offering help and support with some stressful issues covering a number of meters within the group. Would not hesitate to recommend Kym or Troo as a business energy broker.

Respuesta de troocost.com
When I emailed Troocost, Kym Thorby was very helpful with my requests to close the account. Kym was also very quick to respond to the emails.
The whole experience was very easy to deal with.

Respuesta de troocost.com
As a small family business we are approached by a Troocost employee. He offered us a flexible base rate deal which would always be the lowest available. This was not true and said to get us to sign up. Once the contract started we notice our rate was fixed and a lot more expensive. In total we are now paying £400 per week extra. We raised our issue with Troocost who confirmed this employee has now left the company. After weeks of investigation they said there is nothing they can or are prepared to do. From my experience KEEP AWAY from this company.

Respuesta de troocost.com
excellent service, follow up service is 1st class and attention to detail makes them stand out.

Respuesta de troocost.com
We’ve had an outstanding experience working with Troo. From the outset, their team was professional, knowledgeable, and incredibly responsive. They took the time to understand our specific needs and worked hard to secure a contract that offered excellent value for money.
What really stood out was the level of customer service by Ashleigh and Johnny, clear communication, honest advice, and a genuine commitment to helping us make informed decisions. They handled everything from market comparisons to contract management with efficiency, making the whole process smooth and stress-free.
Thanks to their expertise, we’ve not only saved on our energy costs but also gained confidence that we’re in capable hands going forward. Highly recommended for any business looking for a reliable and proactive electricity broker.
Belthorn Academy Primary School

Respuesta de troocost.com
I spoke to Ashleigh after sending her an email to help with 1 of our client's electricity renewal. Ashleigh was friendly and polite and got straight onto getting prices for us. She kept me informed of the process and put me in contact with her senior pricing specialist Jonny. He went through the details and offered me an excellent deal which in the long run will save my client a lot of money during the fixed term of the contract. Highly recommend.

Respuesta de troocost.com
The team at Troocost have been impressive in that they identified the best contract made the transition painless and then checked that our first bill was correct. Great team - thanks Matthew O'Neil

Respuesta de troocost.com
Kaine & Cassie from Troocost have been amazing in helping us secure fairer and better rates for both gas and electric contracts across all of our sites. Would highly recommend them to anyone looking for a guiding light in this confusing market!

Respuesta de troocost.com
Cameron Morris at Troocost provided us with a very efficient and quick response to our enquiry about our electricity contract for the coming year. He managed to get a very fair deal for us. We will have no problem in seeking Cameron's and Troocost assistance again in future!

Respuesta de troocost.com
Can't speak highly enough of Aaron Lee of CLA Energy Services. He has been very helpful and taken the stress out of dealing with energy supply companies. He is efficient, professional and has kept us up-dated throughout the process. Thanks Aaron!

Respuesta de troocost.com
Dealing with Matthew O'Neil proved that the company are watching our backs in the confusing world of power utilities.

Respuesta de troocost.com
Fantastic! Marie was very helpful resolving an issue with our smart meter, I would highly recommend Troocost.

Respuesta de troocost.com
I work with Jack on a daily basis and is always a pleasure to work with.

Respuesta de troocost.com
I work with Jack Carlisle at Troo on an almost daily basis and am very happy with the relationship we have developed and maintained over recent years along with other members of Troo and our company. Jack is a pleasure to work with.

Respuesta de troocost.com
Alex G at Troo Cost has always been a pleasure to deal with!
He is ever the professional and always at the end of the phone when I need him

Respuesta de troocost.com
I work with Jack Carlisle and other members of Troo on a regular basis and the level of service is outstanding. Prompt and professional, and straight to the point, Troo always provide good communications and flexibility when another approach may be needed. Thanks Jack.

Respuesta de troocost.com
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