UK Christmas World Opiniones 

5446
TrustScore: 4 sobre 5

4,2

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Bought 960 set of multi coloured cluster lights. Ordered on Monday night delivered Wednesday afternoon. Couldn't be more pleased with the lights, they are very bright 8 different functions. Will defin... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

As seems to be a common experience, I bought some baubles in the sale - they were listed on the website as £6.99 reduced to £2.50, so I thought I was getting a good quality bauble. They arrived with... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Christmas floating candles arrived in very good time. Love them - sound a bit fussy individual battery per candle but the effect of these floating candles is magical. Haven’t seen these anywhere else.... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Found this website for the first time in 2023 to look for ‘unusual’ indoor Xmas lights and wasn’t disappointed . Bought 2 sets of warm white, light vine branch lights and used them to enhance a mant... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de artículos navideños

Sobre UK Christmas World

Escrito por la empresa


Welcome to UK Christmas World! We love Christmas, but we love our customers more!

We're home to one of the largest selections of Christmas lights, artificial trees, decorations and displays in Great Britain and supply Christmas products across the UK.

We stock a huge selection of indoor and outdoor Christmas lights, artificial Christmas trees, icicle lights, Christmas displays and decorations.

As always, our company values remain steadfast. We operate UK Christmas World with the same pride and passion offered across all our mail order websites. We are a family owned business, employing staff from the surrounding local area.

We're thrilled to offer our customers an exceptional experience here at UK Christmas World. We boast a talented and dedicated customer care team who are ready and willing to help.

Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

5 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 100% de las opiniones negativas

Suele tardar más de 1 mes en responder

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,2

Todas las opiniones

(5446)

80 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

XMAS is here 🎅

I have built a collection of outdoor lights over a number of years , the quality of materials is outstanding, a lot of people come to our village just to see our lights.

19 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great Customer Service

We ordered a pre lit fibre optic Christmas tree, which unfortunately two of the lights weren’t working. We contacted Customer Services and the matter was dealt with efficiently and promptly and we received a replacement. Very pleased with the tree.

1 de noviembre de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I am waiting for my order which states…

I am waiting for my order which states it will be delivered in 2-4 days. I ordered and paid for the outside lights on 1st November . There has been no communication. I have sent an email asking about my order , but received no response. Have called the number on website , but just asked to send an email. Poor service.

1 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Loads of choice

Loads of choice and I was pleased with my purchase.

9 de octubre de 2024
Opinión espontánea
Logotipo de UK Christmas World

Respuesta de UK Christmas World

Hi Linda,

Thank you so much for taking the time to leave a review; we really appreciate it and are over the moon to hear that you're pleased with your order.

Take care,
Georgia
UK Christmas World

Valorada con 1 estrellas sobre 5

I have dealt with firm in the past…

I have dealt with firm in the past without any problem at all.
However, this time I ordered their Weeping Willow Xmas Tree at £100 (approx).

What a DISASTER !!! The package it came in looked like it been opened before and badly taped up. Then it looked like the tree had been sadly and badly erected before. It was a disgrace.......and for £100 !!!! NO I don't want a return ...your Weeping Willow Xmas Tree is destined for the Council Tip.....the only damned thing "WEEPING" is me.

25 de octubre de 2024
Opinión espontánea
Logotipo de UK Christmas World

Respuesta de UK Christmas World

Hello,

Thank you for taking the time to leave feedback. I'm sorry to see you felt the need to leave a one star review.

Unfortunately, I'm unable to look into this for you. As you have not provided your order number or name, I'm unable to locate your order. If you'd like to provide this, I will be happy to investigate further for you.

Hope to hear from you soon.

Many thanks,
Georgia
UK Christmas World

Valorada con 5 estrellas sobre 5

Quick delivery

Quick delivery. Great price, lovely item.

25 de octubre de 2024
Opinión espontánea
Logotipo de UK Christmas World

Respuesta de UK Christmas World

Hi Kim,

Thank you for your great feedback, this is wonderful to hear!

Take care,
Georgia
UK Christmas World

Valorada con 5 estrellas sobre 5

Bought couple of novelty baubles and…

Bought couple of novelty baubles and one was delivered smashed a simple email to them and it was rectified with a new one being s my out next day! Super customer services

25 de octubre de 2024
Opinión espontánea
Logotipo de UK Christmas World

Respuesta de UK Christmas World

Hi Dawn,

We really appreciate you taking the time to leave us a five star review, this is fabulous to see and I know our customer service team will really appreciate the mention!

It's super to see that this was rectified swiftly for you. The occasional issue is inevitable, so it's great to hear how well it was handled by our Customer Care team.

Take care and enjoy,
Georgia
UK Christmas World

Valorada con 5 estrellas sobre 5

very nice baubles 👍👍 and curtain lights…

very nice baubles 👍👍 and curtain lights fit perfectly 🎄🎄🎄🎄🎄

29 de octubre de 2024
Opinión espontánea
Logotipo de UK Christmas World

Respuesta de UK Christmas World

Hi Nigel,

Thank you so much for taking the time to leave a review; we really appreciate it!

Enjoy the baubles and curtain lights!

Take care,
Georgia
UK Christmas World

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order. Dispatched quickly and arrived shortly after.
Charming little water spinner. More detail to stand than is obvious in the photos.

24 de octubre de 2024
Opinión espontánea
Logotipo de UK Christmas World

Respuesta de UK Christmas World

Hi Andrew,

This is fabulous to read! Thank you for such great feedback, it's so lovely to see you've rated us five stars!

Enjoy the water spinner!

Take care,
Georgia
UK Christmas World

Valorada con 5 estrellas sobre 5

Third puchase from these guys

Third puchase from these guys, white and warm white cluster lights this year! Great price and great quality and fast free delivery. once again thankyou

26 de octubre de 2024
Opinión espontánea
Logotipo de UK Christmas World

Respuesta de UK Christmas World

Hi Jane,

Thank you for taking the time to leave such great feedback, this is wonderful to hear!

Hope to welcome you back soon!

Take care,
Georgia
UK Christmas World

Valorada con 5 estrellas sobre 5

variety

The lights look great. I have had quite a few different colours.

29 de agosto de 2024
Opinión espontánea
Logotipo de UK Christmas World

Respuesta de UK Christmas World

Hi Mrs Weaver,

Thank you for your five star feedback, this is wonderful to read! You've made our day!

Take care,
Georgia
UK Christmas World

Valorada con 5 estrellas sobre 5

Great quality and fast delivery

Great quality and fast delivery, will definitely be ordering more colours

29 de octubre de 2024
Opinión espontánea
Logotipo de UK Christmas World

Respuesta de UK Christmas World

Hi Danielle,

Thank you so much for your five star review! It's always great to read such lovely feedback, especially regarding the quality of our products and service!

Hope to welcome you back soon!

Take care,
Georgia
UK Christmas World

Valorada con 5 estrellas sobre 5

A great little elf

The only site I could find an elf for outside. Very pleased with item. Great communication and quick delivery.

29 de octubre de 2024
Opinión espontánea
Logotipo de UK Christmas World

Respuesta de UK Christmas World

Hi Lisa,

This is fabulous to hear! Thank you for your great feedback, it's so lovely to see you've rated us five stars!

Take care,
Georgia
UK Christmas World

Valorada con 1 estrellas sobre 5

Rubbish quality item

Rubbish quality item. Rusted immediately. Won't return emails for refund. Keep away!

14 de octubre de 2024
Opinión espontánea
Logotipo de UK Christmas World

Respuesta de UK Christmas World

Hello,

Thank you for taking the time to leave feedback. I'm sorry to see you felt the need to leave a one star review.

Unfortunately, I'm unable to look into this for you, as you have not provided your order number and so I'm unable to locate your order. If you'd like to provide this, I will be happy to investigate further for you.

Hope to hear from you soon.

Many thanks,
Georgia
UK Christmas World

Valorada con 5 estrellas sobre 5

I have bought from ukchristmasworld for…

I have bought from ukchristmasworld for a the last three years and i have never had any problem with them.
Everything i have bought has been quality i can't reccomend ukchristmasworld highly enough.

26 de septiembre de 2024
Opinión espontánea
Logotipo de UK Christmas World

Respuesta de UK Christmas World

Hi John,

Thank you so much for taking the time to leave a review; we really appreciate it and hope to welcome you back again soon!

Take care,
Georgia
UK Christmas World

Valorada con 1 estrellas sobre 5

Returned item no Refund AVOID !!!

Order no. #285181

I bought 3 sets of Xmas lights from this company for my garage, gutter and 2 plants either side of my garage back in Nov 2023, total cost £55 .

The lights arrived but they had different shades of blue between the 3 sets. I contacted uk Christmas world on 21/11/23 I spoke to Rebecca and I explained why I wished to return them.

I was TOLD by Rebecca/uk Christmas world to send the lights back to an address and postcode that I can find online at their returns and exchange link, she also said they recommend using Evri.
Uk Christmas world website also recommend using Evri through their online returns info.

Items were boxed up and sent to their address.
I waited the 28 days they claim it takes for a refund to go through, but no refund.
I gave them another week and contacted them on 4/1/2024 and I had a live chat with Georgia this time.

She confirmed it’s been sent to the parcel shop down the road from them, and they will send someone down to get it.

On jan 31st another live chat with Georgia and I’m told the parcel was at the parcel shop from 8/12 but they only hold it for 10 days before it gets returned to Evri…. then back to sender.
It NEVER got sent back to me.

Georgia also suggested claiming through Evri insurance.
I tried to claim back the cost of the lights with the insurance I took out through Evri . No one answers calls or emails.
I explained this to Georgia and her reply was “I am sorry to hear that. Unfortunately, that’s out of our control”

Lovely customer service Georgia!! Thanks

I ask myself this, is this one big scam where uk Christmas world sells goods, gets the odd returned item sent back (to the handy parcel shop down the road) , they pick up the returned parcel but hold on to the refund .

31 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Good product at a very competitive price

Very good purchase Navigation of the site was easy. Good product at a very competitive price It arrived super swiftly and well packaged. I shall definitely re- visit

31 de diciembre de 2023
Opinión espontánea
Logotipo de UK Christmas World

Respuesta de UK Christmas World

Hi Josephine,

Thank you for taking the time to leave feedback - this is great to hear.

We can't tell you how much it means to us that you had a positive experience with us!

Take care,
Georgia
UK Christmas World

Valorada con 5 estrellas sobre 5

Lovely Santa

Lovely Santa grandkids loved it… delivered on time

18 de diciembre de 2023
Opinión espontánea
Logotipo de UK Christmas World

Respuesta de UK Christmas World

Hi Jill,

Thank you for taking the time to leave a review, we really appreciate it.

This is fabulous to hear! We're so pleased that your grandchildren were able to enjoy the Santa you purchased from us.

Take care,
Georgia
UK Christmas World

Valorada con 5 estrellas sobre 5

Great item

Fast, trouble free delivery - great item and great price too

12 de diciembre de 2023
Opinión espontánea
Logotipo de UK Christmas World

Respuesta de UK Christmas World

Hi David,

Thank you for your lovely feedback. It's super to see that you left UK Christmas World five stars in your review!

Take care,
Georgia
UK Christmas World

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más