UK Electrical Supplies Opiniones 

5541
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

UK Electrical Supplies is by far the most trustworthy website with an exhaustive set of supplies. I had a very specific need for some very very specific items, which apart from UK Electrical Supplies,... Ver más

Valorada con 5 estrellas sobre 5

I ordered a Hamilton Hartland G2 Richmond Bronze 2 Gang LED Dimmer Switch and although the product was made to order, it still arrived promptly just 3 days later. The quality of the switch is superb... Ver más

Valorada con 5 estrellas sobre 5

Loads of choice online and excellent prices. Really happy with my new sockets and switches, had initially purchased some from another brand but UK Electrical Supplies stocked identical ones for about... Ver más

Valorada con 5 estrellas sobre 5

I ordered 2 brushed brass socket plates from UK Electrical Supplies. I received them in really good time, however noticed that one of them was damaged. I reported this to them and a replacement was... Ver más

4,7

Excelente

TrustScore: 4.5 sobre 5

6 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(5541)

156 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

1 item order for N.I.

I only wanted 1 small item. They went out of their way to help. Most other suppliers would be charging so much for postage that it's just not an option to buy.

26 de junio de 2025
Valorada con 5 estrellas sobre 5

First time I have purchased fro UK Electrical Supplies

First time I purchased electrical sockets and switch's from UK Electrical after finding them on a google search for coloured quality fittings. They had everything I required and there service was second to none I even followed up with another larger order .There communication vis Email was exceptional and sorted my quires instantly. Its such a pleasure to find British company I can rely on for quality of product and service.

25 de junio de 2025
Valorada con 5 estrellas sobre 5

Lovely old fashioned customer service

I purchased two light fittings...they were speedily delivered but the quality of one was as I described "pitiful". I contacted the company and almost immediately got a reply.I sent pictures of the quality issue...they contacted the manufacturer...and in a very short space of time a replacement was issued....a happy customer. Thank you

24 de junio de 2025
Valorada con 1 estrellas sobre 5

Lack of transparency …

It’s quite misleading to require payment before providing clear delivery details. Customers are essentially forced to pay without knowing when or how their order will arrive—only to be surprised afterward by delivery terms. This approach lacks transparency. Payment should only come after all essential information, including delivery time and charges, is clearly reviewed and confirmed.

23 de junio de 2025
Logotipo de UK Electrical Supplies

Respuesta de UK Electrical Supplies

Hi Ameer,
We're sorry to hear that you were unhappy with your shopping experience on this occasion, but the source of your difficulty is unclear. On all of our product pages, there is a Delivery Info tab which details your delivery options and the relevant charges. Some products feature clearly stated special extended lead times, but the one that you ordered did not. Therefore, it was set to the default of 2-5 working days, as stated, and delivered within that timeframe. This info is also available on our Delivery Information page. Once you've added an item to your basket, all of the relevant info is visible on the basket page, including the delivery charge and the estimated timeframe. Nothing should be held back until after payment. We hope this has gone some way towards clearing up this misunderstanding.
Kind regards,
David
UK Electrical Supplies

Valorada con 1 estrellas sobre 5

I waited almost 20 days

I waited almost 20 days, called several times. In the end, after getting angry, they sent me what I ordered 20 days before. An incompetent company. I will advise everyone against buying from you

20 de junio de 2025
Logotipo de UK Electrical Supplies

Respuesta de UK Electrical Supplies

Hi Michele,
We're sincerely sorry for the delays you experienced with this order. While some of the items you ordered were listed with an expected lead time of 7-10 working days, the fact that you ultimately waited closer to 15 working days was due to a breakdown in communication between us and our supplier. It's unclear how this occurred, but we take full responsibility for not catching the error and rectifying it sooner. We will strive to improve going forward and hope that you will reconsider shopping with us again in the future.
Kind regards,
David
UK Electrical Supplies

Valorada con 4 estrellas sobre 5

Decent electrical suppliers

Whilst found their website not easily navigated and missed options and should have liked a follow up order confirmation. Impressed, with their customer service, and quick delivery.

19 de junio de 2025
Valorada con 5 estrellas sobre 5

High quality, can match colour to room

Recommended by my electrician and the plug sockets look excellent quality plus I can colour them to match my kitchen panel so they disappear rather than stand out. The perspex from plate allows me to customise to a RAL colour match

5 de junio de 2025
Valorada con 5 estrellas sobre 5

Making life simple

Clear part description, and they do the work in identifying what you need when you input the equipment Model Number. Quick delivery, well packaged.

27 de mayo de 2025
Valorada con 5 estrellas sobre 5

Impressive service

Impressive service, I ordered some items then realised I’d forgotten an additional product. Asked whether the products could be combined to save postage and yes very straightforward. The parcel arrived the next day. Very speedy !

30 de mayo de 2025
Valorada con 5 estrellas sobre 5

Great prices and helpful staff

Loads of choice online and excellent prices. Really happy with my new sockets and switches, had initially purchased some from another brand but UK Electrical Supplies stocked identical ones for about half the price. Delivery took a little while due to one item being on back order, and Rebecca in the sales team was very helpful with providing an update. Would definitely buy from here again.

29 de mayo de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

The shopping was successful but the…

The shopping was successful but the image of the wireless doorbell looked like two receivers (misleading) but there was only one.

12 de mayo de 2025
Logotipo de UK Electrical Supplies

Respuesta de UK Electrical Supplies

Hi Richard,

We're happy to hear that your shopping experience was successful, but sincerely sorry that you found the product image misleading. Unfortunately, that image was the only one provided by the manufacturer.

Thank you for your feedback. We look forward to being able to serve you again in the future.

Kind regards,
David
UK Electrical Supplies

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