I knew i wanted some ventilation, just not what i wanted/needed exactly. Having the ability to whatsapp and get some good advice really helped. Also, I missed a digit of the postcode from the de... Ver más
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Consulta las opiniones de los clientes
This purchase was a first for the builder working on our kitchen/diner refurbishment. He is so impressed with the result that he intends to use this as an option for future jobs he does. Managed to... Ver más
Zero communication from Ventilationland. I ordered last week and all of my items were marked as in stock so I was expecting delivery within 3-5days as advertised on their website. As of yet, I ha... Ver más
Good range of products and smooth, hassle-free transaction. Was a bit disappointed with lack of visibility of leadtimes; items showed extended leadtimes or 'in stock'. Assuming 'in stock' items woul... Ver más
Información sobre la empresa
Escrito por la empresa
Ventilationland is the webshop for the United Kingdom with the largest range of ventilation products for private people and business customers.
Información de contacto
1 Brunel Way, SL1 1FQ, Slough, Reino Unido
- +441753260000
- info@ventilationland.co.uk
- www.ventilationland.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 31% de las opiniones negativas
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Great comany with good selection
Great company with large selection of quality fans at reasonable prices easy site to navigate and purchase with recommendations to my purchase very pleased with my purchase put it up yesterday delivery was fast thank you ventilationland
Can't get any information or delivery…
Can't get any information or delivery date for items I have purchased.
They said the items would be despatched in 2 to 3 days but over a week now, had no reply to emails and you can't get through to anyone by phone. Reviews are pretty much saying what I'm dealing with. Have a bad feeling that this is the scam company the reviews are describing. My advice avoid this company at all cost
I don't think I will ever receive my…
I don't think I will ever receive my shipment. I will come here and update the review if I do.
The price was good
The price was good, delivery quicker than quoted, all good, will use again
Stay away
Stay away
I placed two separate orders, and when the products didn’t arrive after 3 days, I contacted them via WhatsApp. They told me the items had been dispatched, and that a few were out of stock but would be sent within a day.
After another 2 days, nothing arrived. I contacted them again, and they said there had been a mix-up and that I would receive everything within 1–2 days.
Later, I contacted them from a different number asking about the same products, and this time they said the items were actually out of stock and would not be coming at all. On the same day, they also messaged me saying my parcel was “lost” and asked if I still wanted the products.
They are simply wasting people’s time. Because of them, I lost a £5,000 payment from my customer.
This is clearly organised fraud. Stay away.
G&G
I Checked still i didnt get refund my all order. Still they are laying .

Respuesta de Ventilationland
DO NOT USE this company
DO NOT USE this company. You place an order, pay for it and hear nothing. You cannot speak directly to anyone only via whatsapp or email. Been waiting three weeks for goods which were on a 3 day delivery! TERRIBLE
Terrible service, delivery takes weeks
Terrible service, cant speak with anyone, if you need anything for a project you need to order at least 4 weeks in advance. The delivery does not take 2-3 working days as advertised on the website. They don’t have any products in stock. You need to pay your own return, then wait weeks for a refund. Imagine how claiming a warranty works!!! I do not recommend this company.
Delivery takes ages, terrible customer service - avoid at all costs
Placed an order for some essential ventilation components on 17th March, with delivery scheduled for the 23rd - great all seemed to be going smoothly. Booked the job for just after to allow for time for things to arrive.
The 23rd came and went, nothing arrived. Called ventilationland numerous times, all options on their phone number don't go anywhere. You cannot speak with a human. A single t piece was subsequently delivered from a large order. I contacted ventilationland to explain the situation numerous times. Including when I got the shipping notification saying the order weighed less than 1kg. They assured me the whole order has been sent.
Another invoice was sent with a delivery date of 30/03/26. This day came and went with no sign of delivery. Customer service again was not contactable by phone. They stole my money and have not yet returned it, then have cost me loads in labour costs due to the wrong delivery dates. Avoid at all costs.

Respuesta de Ventilationland
as always great service and good prices
Great products
Great products. Extensive list of available parts and quick delivery.
Great aftersales support. Would use again.
On the plus side, Ventilationland provided excellent aftersales support when I had problems with linking the sensor to my ventilation unit. Unfortunately this clarified that the item was not compatible with the older revision of my particular model, which was not their fault. The online return process initially seemed fine, but there was then a delay and poor communication about organising and processing the refund, otherwise I would have given 5 stars. However it was all sorted in the end and I would use Ventilationland again.
Great customer services
I raised an issue with delayed delivery and they responded quickly and efficiently to resolve the issue.
Great experience
AVOID AT ALL COSTS
AVOID AT ALL COSTS. They lie about delivery times on their website. Only after misrepresenting the delivery lead time and taking payment do they "update" the delivery which is over double the time. No customer service to speak to, only a useless WhatsApp chat with empty promises. Have raised a complaint with trading standards
Appaling customer service.
Ordered 24th Jan.
Item got delayed (not their fault).
Aftwr 3 messages, they finally got back to me and I was Advised by their staff to decline the order to have it returned to save on postage returns.
I emailed them asking when we will receive a refund on 23rd Feb.
They apologised and said they hadn't received the package back but assured me a refund by the end of the week regardless.
5th March, and I still haven't received my refund.
Raised a dispute with PayPal as they're clearly not sorting this from their end.
Very bad
I am extremely disappointed with my experience with Ventilation Land. It has now been 25 days since I placed my order and I still have not received it.
There has been no clear communication, no proper updates, and customer service has been very poor. Every time I tried to get an update, the responses were slow, unhelpful, or dismissive. It feels like they do not respect their customers’ time or money.
When you are running projects and relying on materials to arrive on schedule, delays like this are unacceptable. Professionalism and communication are just as important as the product itself — and unfortunately, both are lacking here.
I would not recommend this company based on my experience.

Respuesta de Ventilationland
Would recommend
Item was exactly as described and delivered very quickly and with very reasonable delivery costs. Will definitely use again.
Absolutely shocking prices
Absolutely shocking: a vent- £10 yet delivery £10, horrendous.
Great communication
They have good variety of parts, great communication and turned up when it was supposed to
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