Delivery with DX is always a nightmare! They are lazy drivers and never get out of their van. We have note on the front door of our office/warehouse saying all deliveries to go to the back door. All o... Ver más
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Consulta las opiniones de los clientes
Great service - I bought a great item at a discounted price which was promptly delivered at no cost. I found out that it was not going to be needed after all so contacted Viking to arrange return an... Ver más
La empresa ha respondido
We've been using Viking for our office supplies for some time now and couldn't be happier with the service. They are always happy to price match wherever possible, making it easy for us to get great v... Ver más
La empresa ha respondido
Placed my order for copier paper and it arrived the following day. No fuss and no hanging about. I have an office in a primary school (not that I'm part of the school, but let's not go into that... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de suministros de oficina
- Tienda de mobiliario para oficinas
- Mayorista de suministros de oficina
- Tienda de impresoras y escáneres
- Proveedor de cartuchos de tóner
Escrito por la empresa
Wherever and however you work – we are here for you! As a leading expert in workplace solutions, we know better than anybody that the way we work has changed throughout the years. Since 1960 we have led workplace transformation. In 1990 we began assisting companies in their adjustment from paper to computer under the name Viking Direct in Europe, and we are now present in the new era of hybrid working. We wish to use our vast experience to help you elevate your business! An ever-changing work environment has always inspired us to embrace change. We are continuously aware of our customers’ needs and requirements. As an omni-channel business, we provide the right solutions for every company. Running a start-up and still deciding on your needs? We can offer you the support you need! Leading a large business requiring a large assortment? We have you covered! Since November 2021, we have become part of RAJA Group. Operating in 19 European countries with 3,000 employees, RAJA Group is Europe's largest packaging distributor and plays an important role in the office supplies and furniture market. This step strengthens our position in the market and puts us in a good position for the future. It marks a new milestone in our journey towards a more modern and future-proof formula for all your workplace solutions.
The Viking benefits - https://www.viking-direct.co.uk/en/viking-advantages
Escrito por la empresa
- One-Stop-Shop
- All your workplace solutions in one place.
- Viking One
- Our exclusive customer program for our top customers with a dedicated service-team and many benefits
- Best Price
- Permanent low prices on all your stationery essentials.
- Gift shop
- Attractive gift shop. Add free gifts to your shopping cart. Buy more get more.
- Nectar points
- Collect and spend at Viking. We are the only office supplier that gives you Nectar points.
- Easy return
- 30-day satisfaction guarantee and free returns. Simply plan and arrange the return of your product in your online account.
- Own Brand
- Wide range of great quality Own Brand supplies for everyday workplace needs at unbeatable prices.
- Great customer service
- We are always happy to help you via phone, e-mail or chat. Service with a smile.
Información de contacto
Reino Unido
- www.viking-direct.co.uk
4,0
Muy bueno
33 mil opiniones
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The usual efficient service
The usual efficient service. Box a little large for contents
28 de julio de 2026
Respuesta de Viking Direct
Good Morning Sue
Thank you for taking the time to leave your 5 *review.
We appreciate your kind words about our service.
Kind Regards
Sandra
Viking Customer Service
Respuesta de Viking Direct
Good Morning Pearl
Thank you for taking the time to leave your 5 *review.
Pleased to hear you found the ordering process easy, received your item quickly, and were happy with the price.
Kind Regards
Sandra
Viking Customer Service
Delivered to wrong address
Delivered to wrong address. That address cant find the parcel so I'm without it at the moment and its been nearly 2 weeks. Waiting to hear what is going to be done.
23 de julio de 2026
Respuesta de Viking Direct
Good Morning Ricky
Thank you for taking the time to leave your review.
We are very sorry to hear that your parcel was delivered to the wrong address and that you have been without it for so long.
We are looking into this matter urgently to find a resolution for you.
Kind Regards
Sandra
Viking Customer Service
Great product and super service as…
Great product and super service as standard, thank you.
🫡
26 de julio de 2026
Respuesta de Viking Direct
Good Morning
Thank you for taking the time to leave your 5 *review.
We are happy to hear you found our product great and our service super.
Kind Regards
Sandra
Viking Customer Service
Faultless and Seamless
The whole process from ordering to delivery, was faultless and seamless.
The website’s layout made ordering easy, even for me, at 70.
The tracking system showed me the status of my order in real time, and it arrived when it should have done.
Perfect.
28 de julio de 2026
Respuesta de Viking Direct
Good Morning Stewart
Thank you for taking the time to leave your 5 *review.
We are delighted to hear that your entire experience, from placing your order to receiving it, was seamless and faultless. time tracking met your expectations.
Kind Regards
Sandra
Viking Customer Service
Very prompt and efficient service.
29 de julio de 2026
Opinión espontánea
Respuesta de Viking Direct
Good Morning Viv
Thank you for taking the time to leave your 5 *review.
We are happy you received very prompt and efficient service.
Kind Regards
Sandra
Viking Customer Service
Great personal service from Paige!
Great personal service from Paige at Viking . The whole team is great including the delivery driver!
28 de julio de 2026
Respuesta de Viking Direct
Good Afternoon Katie
Thank you for taking the time to leave your 5 *review.
We are delighted to hear that you received great personal service and that our team, including the delivery driver, provided an excellent experience.
Kind Regards
Sandra
Viking Customer Service
Customer Services & SARS team do not reflect the efficiency of the company
After a conversation with Customer Services, I sent an email requesting the closure of the business account, providing all the information I was asked to supply. At this point, I added a note at the end of the request (highlighted red) that a personal account had been opened since the business was in the process of being dissolved with HMRC. I was then contacted by a member of Customer Services requesting the exact details already supplied, to which I complied. I then received confirmation that my personal account was in the process of being closed. I contacted Customer Services & highlighted the error and repeated my request to close the business account and leave the newly opened personal account in situ. Customer Services confirmed they had contacted the SARS team to ensure the correct account was closed but the day after, I received confirmation that the personal account had been closed, leaving the business account live. The SARS team were unable to re-instate my personal account and eventually closed the business account - leaving me with NO accounts at all. Fortunately, I have managed to open a third account (personal). I assume the role of the SARs (Suspicious Activity Reports) team is to mitigate risk of irregular financial transactions but after this experience, have no confidence that this team should be processing sensitive data and don't think they could mitigate risk if it was staring them in the face. The team needs training in basic accounting before they can even begin to spot and escalate suspicious financial behaviours.
22 de julio de 2026
Respuesta de Viking Direct
Good Afternoon Karen
Thank you for taking time to leave your review.
We are very sorry for the experience you have had and for the inconvenience and frustration caused.
We have your details and will contact you directly.
Kind Regards
Sandra
Viking Customer Service
First time user F
First time user with a positive result from this supplier.Good price and service.
27 de julio de 2026
Respuesta de Viking Direct
Good Afternoon Brian
Thank you for taking the time to leave your 5 *review.
We are delighted to hear you had a positive first experience with us and found our prices and service to be good.
Kind Regards
Sandra
Viking Customer Service
All good prompt service
27 de julio de 2026
Respuesta de Viking Direct
Good Afternoon Geoff
Thank you for taking the time to leave your 5 *review.
We are happy to hear that you experienced prompt service.
Kind Regards
Sandra
Viking Customer Service
Good price, quick delivery.
I needed some more paper for my printer,so I ordered it online from Viking.
I received my delivery quickly and at a great price.
27 de julio de 2026
Respuesta de Viking Direct
Good Afternoon Michael
Thank you for taking the time to leave your 5 *review.
We are delighted to hear that your paper order arrived quickly and that you were pleased with the price.
Kind Regards
Sandra
Viking Customer Service
Bought 3 boxes of printer paper at an…
Bought 3 boxes of printer paper at an excellent price and got next day delivery. Brilliant!
27 de julio de 2026
Respuesta de Viking Direct
Good Afternoon James
Thank you for taking the time to leave your 5 *review.
We are so happy to hear you received your printer paper quickly and at a great price!
Kind Regards
Sandra
Viking Customer Service
Competitive price
Competitive price, delivered in two working days in perfect condition.
No problems!
27 de julio de 2026
Respuesta de Viking Direct
Good Afternoon Philip
Thank you for taking the time to leave your 5 *review.
We are delighted to hear that you found our pricing competitive and that your order arrived quickly and in perfect condition.
Kind Regards
Sandra
Viking Customer Service
Great value and service.
27 de julio de 2026
Respuesta de Viking Direct
Good Afternoon John
Thank you for taking the time to leave your 5 *review.
We appreciate your feedback!
Kind Regards
Sandra
Viking Customer Service
Sadly -Not to be repeated
Sadly -Not to be repeated
Initially showed promise - good value, reasonably quick delivery.(2 days)
On second day driver reported unable to deliver - I was there all day
A van did turn up - staff rummaged in van outside my house, asked what I had ordered and said it was on another van in the area.
Ultimately after rescheduling delivery to 4 days later 😳 - it did arrive.
Well packaged on the outside a complete mess on the inside - the wrapping on the paper that I had ordered was shredded at both ends.
As is said - you get what you pay for 😡
27 de julio de 2026
Respuesta de Viking Direct
Good Afternoon Mrs Martin
Thank you for your review.
We are very sorry to hear about the issues you experienced with your delivery and the condition of the item you received.
We have your account details and will contact you directly.
Kind Regards
Sandra
Viking Customer Service
Ordering simple & delivery prompt
Ordering online was simple. Delivery was easily tracked & prompt. Products were as described and received in good condition.
20 de julio de 2026
Respuesta de Viking Direct
Good Afternoon John
Thank you for taking the time to leave your review.
We are delighted to hear that your online ordering experience was simple, and that delivery was prompt and easily tracked.
Kind Regards
Sandra
Viking Customer Service
Respuesta de Viking Direct
Good Afternoon Peter
Thank you for taking the time to leave your 5 *review.
We are delighted to hear you are happy with your new chairs.
Kind Regards
Sandra
Viking Customer Service
Respuesta de Viking Direct
Good Afternoon Richard
Thank you for taking the time to leave your review.
We are pleased the item arrived as expected.
Kind Regards
Sandra
Viking Customer Service
Respuesta de Viking Direct
Good Afternoon Jeff
Thank you for taking the time to leave your 5 *review.
Lovely to hear all was perfect!
Kind Regards
Sandra
Viking Customer Service
Going downhill
My last few orders have been picked incorrectly every time and then the couriers are always late delivering to a business address - Viking have our business hours. Often resulting in goods being return to Viking and then I always have problems with refunds on the goods not received. In the past I have never had an issue but recently it had been a nightmare.
20 de julio de 2026
Respuesta de Viking Direct
Good Afternoon Christian
Thank you for taking the time to leave your review.
We are very sorry to hear about the ongoing issues with incorrect orders and late deliveries to your business address.
We will look into this and contact you directly.
Kind Regards
Sandra
Viking Customer Service
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