Very quick service and great choice. Only criticism would be time spent trying to see which sets are compatible with others as selection so broad. Bought set of Pukka foolscap coloured Box Files to s... Ver más
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Consulta las opiniones de los clientes
Great service - I bought a great item at a discounted price which was promptly delivered at no cost. I found out that it was not going to be needed after all so contacted Viking to arrange return an... Ver más
La empresa ha respondido
We have had trouble with the battery on the e-scooter we ordered for my son. I got in touch with Viking and had a really positive experience with Reyana who went above and beyond to officially sort th... Ver más
La empresa ha respondido
We've been using Viking for our office supplies for some time now and couldn't be happier with the service. They are always happy to price match wherever possible, making it easy for us to get great v... Ver más
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Información sobre la empresa
- Tienda de suministros de oficina
- Tienda de mobiliario para oficinas
- Mayorista de suministros de oficina
- Tienda de impresoras y escáneres
- Proveedor de cartuchos de tóner
Escrito por la empresa
Wherever and however you work – we are here for you! As a leading expert in workplace solutions, we know better than anybody that the way we work has changed throughout the years. Since 1960 we have led workplace transformation. In 1990 we began assisting companies in their adjustment from paper to computer under the name Viking Direct in Europe, and we are now present in the new era of hybrid working. We wish to use our vast experience to help you elevate your business! An ever-changing work environment has always inspired us to embrace change. We are continuously aware of our customers’ needs and requirements. As an omni-channel business, we provide the right solutions for every company. Running a start-up and still deciding on your needs? We can offer you the support you need! Leading a large business requiring a large assortment? We have you covered! Since November 2021, we have become part of RAJA Group. Operating in 19 European countries with 3,000 employees, RAJA Group is Europe's largest packaging distributor and plays an important role in the office supplies and furniture market. This step strengthens our position in the market and puts us in a good position for the future. It marks a new milestone in our journey towards a more modern and future-proof formula for all your workplace solutions.
The Viking benefits - https://www.viking-direct.co.uk/en/viking-advantages
Escrito por la empresa
- One-Stop-Shop
- All your workplace solutions in one place.
- Viking One
- Our exclusive customer program for our top customers with a dedicated service-team and many benefits
- Best Price
- Permanent low prices on all your stationery essentials.
- Gift shop
- Attractive gift shop. Add free gifts to your shopping cart. Buy more get more.
- Nectar points
- Collect and spend at Viking. We are the only office supplier that gives you Nectar points.
- Easy return
- 30-day satisfaction guarantee and free returns. Simply plan and arrange the return of your product in your online account.
- Own Brand
- Wide range of great quality Own Brand supplies for everyday workplace needs at unbeatable prices.
- Great customer service
- We are always happy to help you via phone, e-mail or chat. Service with a smile.
Información de contacto
Reino Unido
- www.viking-direct.co.uk
4,0
Muy bueno
33 mil opiniones
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Respuesta de Viking Direct
Good Afternoon Peter
Thank you for taking the time to leave your 5 *review.
We are delighted to hear you are happy with your new chairs.
Kind Regards
Sandra
Viking Customer Service
Respuesta de Viking Direct
Good Afternoon Richard
Thank you for taking the time to leave your review.
We are pleased the item arrived as expected.
Kind Regards
Sandra
Viking Customer Service
Respuesta de Viking Direct
Good Afternoon Jeff
Thank you for taking the time to leave your 5 *review.
Lovely to hear all was perfect!
Kind Regards
Sandra
Viking Customer Service
Going downhill
My last few orders have been picked incorrectly every time and then the couriers are always late delivering to a business address - Viking have our business hours. Often resulting in goods being return to Viking and then I always have problems with refunds on the goods not received. In the past I have never had an issue but recently it had been a nightmare.
20 de julio de 2026
Respuesta de Viking Direct
Good Afternoon Christian
Thank you for taking the time to leave your review.
We are very sorry to hear about the ongoing issues with incorrect orders and late deliveries to your business address.
We will look into this and contact you directly.
Kind Regards
Sandra
Viking Customer Service
Excellent customer service
Excellent customer service - having made an error while placing an order, the customer service team went above and beyond to help me resolve this issue.
20 de julio de 2026
Respuesta de Viking Direct
Good Afternoon Charmaine
Thank you for taking the time to leave your 5 *review.
We are delighted to hear that our customer service team went above and beyond to help resolve the error you made while placing your order.
Kind Regards
Sandra
Viking Customer Service
Excellent service, all round.
Excellent choice of products, reliable fast delivery with strong, sturdy packaging to protect the items in transit.
27 de julio de 2026
Respuesta de Viking Direct
Good Afternoon Samantha
Thank you for taking the time to leave your 5 *review.
We are delighted to hear that you appreciate our product selection, reliable and fast delivery, and the strong, sturdy packaging.
Kind Regards
Sandra
Viking Customer Service
Always prompt delivery
Always prompt delivery, Good Customer Service, I changed address and did not updated address on Vikings order. Viking collected the order from old address and redeliver to new address for free.
20 de julio de 2026
Respuesta de Viking Direct
Good Afternoon Muhammad
Thank you for taking the time to leave your 5 *review.
We are delighted to hear about your positive experience with our prompt delivery and customer service.
Kind Regards
Sandra
Viking Customer Service
STATIONERY DROPPED IN SERVICE AREA…
STATIONERY DROPPED IN SERVICE AREA UNABLE TO DELIVERY TO OFFICE DOOR NOT THE FIRST TIME STRICT INSTRUCTION TO DELIVERY TO OFFICE BUT FAIL TO DO SO
27 de julio de 2026
Respuesta de Viking Direct
Good Afternoon Brenda
Thank you for taking the time to leave your review.
We are very sorry to hear about the issues with your delivery and that your instructions were not followed.
We will investigate this matter and contact you directly
Kind Regards
Sandra
Viking Customer Service
Quick and easy.
27 de julio de 2026
Respuesta de Viking Direct
Good Afternoon Paul
Thank you for taking the time to leave your 5 *review.
Great to hear all was quick and easy.
Kind Regards
Sandra
Viking Customer Service
Respuesta de Viking Direct
Good Afternoon Derick
Thank you for taking the time to leave your 5 *review.
Happy to hear you received a prompt professional service.
Kind Regards
Sandra
Viking Customer Service
I have not got my order i ordered it on…
I have not got my order i ordered it on the 24th
24 de julio de 2026
Respuesta de Viking Direct
Good Morning
Thank you for taking the time to leave your review.
We are sorry to hear your order hasn't arrived.
We are investigating this delay for you and will contact you directly.
Kind Regards
Sandra
Viking Customer Service
Very comfortable chair
Easy to use the website, product as described, excellent and speedy delivery
26 de julio de 2026
Respuesta de Viking Direct
Good Morning
Thank you for taking the time to leave your 5 *review.
We are delighted to hear you found our website easy to use, the product as described, and our delivery excellent and speedy.
Kind Regards
Sandra
Viking Customer Service
Would love to give higher rating but…
Would love to give higher rating but the order should have arrived next day and didn’t. Because this was a Friday, by the time I found out, customer service was shut till Monday. So I had to source from somewhere else to meet my customers needs.
No matter I thought, I can still use the paper. However after waiting in all day Monday, the delivery attempted to deliver to a random house on my street, and failed so it went back again. Viking initially told me I couldn’t get a refund until I took delivery and posted back at own expense!
Thankfully someone was able to cancel the order eventually and give me a refund. I won’t order from them again till they change their delivery partner from DX Express who are even worse than Evri!
16 de julio de 2026
Respuesta de Viking Direct
Good Morning James
Thank you for taking the time to leave your review.
We are very sorry to hear of the significant issues you experienced with your delivery and the subsequent difficulties.
We have your account details and will contact you directly.
Kind Regards
Sandra
Viking Customer Service
Excellent service !
Order arrived safely the next morning after ordering !
An excellent service. Thank you.
26 de julio de 2026
Respuesta de Viking Direct
Good Morning Jenny
Thank you for taking the time to leave your 5 *review.
We are delighted to hear that your order arrived safely the morning after you placed it and that you experienced excellent service.
Kind Regards
Sandra
Viking Customer Service
Good all round experience
Easy to find what I wanted, (plastic countertop leaflet holders), luckily they were on sale, so at a very competitive price, and delivered quickly ant a reasonable cost and packaged securely.
So very happy all round.
Many thanks
26 de julio de 2026
Respuesta de Viking Direct
Good Morning Jody
Thank you for taking the time to leave your 5 *review.
We are so pleased to hear that you easily found the items you wanted and that you were happy with the competitive price and quick, securely packaged delivery.
Kind Regards
Sandra
Viking Customer Service
Respuesta de Viking Direct
Good Morning Dean
Thank you for taking the time to leave your 5 *review.
We are delighted to hear that you experienced super fast delivery and found our pricing to be good.
Kind Regards
Sandra
Viking Customer Service
Great service
Website easy to navigate. Straightforward odering system. Item arrived on time as promised. Always had a great service with Viking.
26 de julio de 2026
Respuesta de Viking Direct
Good Morning Mrs Stockton
Thank you for taking the time to leave your 5 *review.
We are so pleased to hear that you found our website easy to navigate and our ordering system straightforward.
Kind Regards
Sandra
Viking Customer Service
Item was delivered with small dints on…
Item was delivered with small dints on the front, Took out the extra cover so assumed I could get a replacement deliverd and the faulty one picked up. Was told I would need to get a refund and order another, for a simple swap out of an exact same item I found this cumbersome from a customers experience.
Reluctantly decided to keep the damaged one as I don't have the time to go through the refund, collection, order , deliver process
26 de julio de 2026
Respuesta de Viking Direct
Good Morning Geoff
Thank you for taking the time to leave your review.
We are sorry to hear about the dents on your item and the inconvenience you experienced with the replacement process.
We have your account details and will contact you directly.
Kind Regards
Sandra
Viking Customer Service
Easy to find and order what I wanted on…
Easy to find and order what I wanted on their website. Turned up when they said it would and the products were as described. Happy customer.
19 de julio de 2026
Respuesta de Viking Direct
Good Morning Rick
Thank you for taking the time to leave your 5 *review.
We are delighted to hear that you found our website easy to use for ordering and that your products arrived as expected.
Kind Regards
Sandra
Viking Customer Service
Great service next day delivery would…
Great service next day delivery would definitely recommend thankyou 10/10
16 de julio de 2026
Respuesta de Viking Direct
Good Morning
Thank you for taking the time to leave your 5 *review.
We are delighted to hear you received great service and next day delivery.
We appreciate your recommendation.
Kind Regards
Sandra
Viking Customer Service
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