Viking Direct Opiniones 

32.855
TrustScore: 4 sobre 5

4,0

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Very quick service and great choice. Only criticism would be time spent trying to see which sets are compatible with others as selection so broad. Bought set of Pukka foolscap coloured Box Files to s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great service - I bought a great item at a discounted price which was promptly delivered at no cost. I found out that it was not going to be needed after all so contacted Viking to arrange return an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We've been using Viking for our office supplies for some time now and couldn't be happier with the service. They are always happy to price match wherever possible, making it easy for us to get great v... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Placed my order for copier paper and it arrived the following day. No fuss and no hanging about. I have an office in a primary school (not that I'm part of the school, but let's not go into that... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de suministros de oficina
  2. Tienda de mobiliario para oficinas
  3. Mayorista de suministros de oficina
  4. Tienda de impresoras y escáneres
  5. Proveedor de cartuchos de tóner

Escrito por la empresa

Wherever and however you work – we are here for you! As a leading expert in workplace solutions, we know better than anybody that the way we work has changed throughout the years. Since 1960 we have led workplace transformation. In 1990 we began assisting companies in their adjustment from paper to computer under the name Viking Direct in Europe, and we are now present in the new era of hybrid working. We wish to use our vast experience to help you elevate your business! An ever-changing work environment has always inspired us to embrace change. We are continuously aware of our customers’ needs and requirements. As an omni-channel business, we provide the right solutions for every company. Running a start-up and still deciding on your needs? We can offer you the support you need! Leading a large business requiring a large assortment? We have you covered! Since November 2021, we have become part of RAJA Group. Operating in 19 European countries with 3,000 employees, RAJA Group is Europe's largest packaging distributor and plays an important role in the office supplies and furniture market. This step strengthens our position in the market and puts us in a good position for the future. It marks a new milestone in our journey towards a more modern and future-proof formula for all your workplace solutions.

The Viking benefits - https://www.viking-direct.co.uk/en/viking-advantages

Escrito por la empresa

One-Stop-Shop
All your workplace solutions in one place.
Viking One
Our exclusive customer program for our top customers with a dedicated service-team and many benefits
Best Price
Permanent low prices on all your stationery essentials.
Gift shop
Attractive gift shop. Add free gifts to your shopping cart. Buy more get more.
Nectar points
Collect and spend at Viking. We are the only office supplier that gives you Nectar points.
Easy return
30-day satisfaction guarantee and free returns. Simply plan and arrange the return of your product in your online account.
Own Brand
Wide range of great quality Own Brand supplies for everyday workplace needs at unbeatable prices.
Great customer service
We are always happy to help you via phone, e-mail or chat. Service with a smile.

Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

33 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(32.855)

3117 opiniones en los últimos 12 meses

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Valorada con 3 estrellas sobre 5

Item was delivered with small dints on…

Item was delivered with small dints on the front, Took out the extra cover so assumed I could get a replacement deliverd and the faulty one picked up. Was told I would need to get a refund and order another, for a simple swap out of an exact same item I found this cumbersome from a customers experience.
Reluctantly decided to keep the damaged one as I don't have the time to go through the refund, collection, order , deliver process

26 de julio de 2026
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Respuesta de Viking Direct

Good Morning Geoff

Thank you for taking the time to leave your review.

We are sorry to hear about the dents on your item and the inconvenience you experienced with the replacement process.

We have your account details and will contact you directly.

Kind Regards

Sandra

Viking Customer Service

Valorada con 5 estrellas sobre 5

Easy to find and order what I wanted on…

Easy to find and order what I wanted on their website. Turned up when they said it would and the products were as described. Happy customer.

19 de julio de 2026
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Respuesta de Viking Direct

Good Morning Rick

Thank you for taking the time to leave your 5 *review.

We are delighted to hear that you found our website easy to use for ordering and that your products arrived as expected.



Kind Regards

Sandra

Viking Customer Service

Valorada con 5 estrellas sobre 5

Great service next day delivery would…

Great service next day delivery would definitely recommend thankyou 10/10

16 de julio de 2026
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Respuesta de Viking Direct

Good Morning

Thank you for taking the time to leave your 5 *review.

We are delighted to hear you received great service and next day delivery.

We appreciate your recommendation.

Kind Regards

Sandra

Viking Customer Service

Valorada con 5 estrellas sobre 5

Strongly recommend Viking

Excellent va!ue and very prompt delivery.

25 de julio de 2026
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Respuesta de Viking Direct

Good Morning Linda

Thank you for taking the time to leave your 5 *review.

Delighted to hear that you found our products to be of excellent value and that you were pleased with our prompt delivery service.

Kind Regards

Sandra

Viking Customer Service

Valorada con 5 estrellas sobre 5

My SanDisk 30 GB USB 2.0 Flash Drive…

My SanDisk 30 GB USB 2.0 Flash Drive arrived at my address in perfect condition. I was able to copy files from my Hard-Disk-Drive to this Flash Drive straight away; no complaints.

24 de julio de 2026
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Respuesta de Viking Direct

Good Morning Joseph

Thank you for taking the time to leave your 5 *review.

We are delighted to hear that your SanDisk 30 GB USB 2.0 Flash Drive arrived in perfect condition and that you were able to use it immediately without any issues.

Kind Regards

Sandra

Viking Customer Service

Valorada con 5 estrellas sobre 5

Item came quickly was exactly what I…

Item came quickly was exactly what I needed

17 de julio de 2026
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Respuesta de Viking Direct

Good Morning Noreen

Thank you for taking the time to leave your 5 *review.

We are pleased your item arrived quickly and was exactly what you needed.
Kind Regards

Sandra

Viking Customer Service

Valorada con 5 estrellas sobre 5

Excellent service as always

The order process was simple and the goods delivered on the day. Excellent service as always.

24 de julio de 2026
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Respuesta de Viking Direct

Good Morning Brenda

Thank you for taking the time to leave your 5 *review.

We are delighted to hear that you found the ordering process simple and that your goods were delivered on the day.

Kind Regards

Sandra

Viking Customer Service

Valorada con 5 estrellas sobre 5

Items speedily received and in good…

Items speedily received and in good condition.

24 de julio de 2026
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Respuesta de Viking Direct

Good Morning

Thank you for taking the time to leave your 5 *review.

We are delighted to hear that your items were received quickly and in good condition.
Kind Regards

Sandra

Viking Customer Service

Valorada con 5 estrellas sobre 5

The parcel arrived just as it should…

The parcel arrived just as it should and the delivery man was very polite

24 de julio de 2026
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Respuesta de Viking Direct

Good Morning

Thank you for taking the time to leave your 5 *review.

We are delighted to hear that your parcel arrived as it should and that our delivery person was very polite.

Kind Regards

Sandra

Viking Customer Service

Valorada con 3 estrellas sobre 5

Beware DPD's casual approach to delivery.

Quality of the products .. first class. The delivery company were distinctly second rate .. and that impacted on the no. of stars I awarded. Delivered the goods to the wrong house .. in a different road .. and made no effort to right the wrong .. left it to me. Utter shambles. Believe it was DPD ?

17 de julio de 2026
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Respuesta de Viking Direct

Good Morning Christopher

Thank you for taking the time to leave your review.

We are sorry to hear about the delivery issues you experienced, especially after being pleased with our product quality.

We will look into this and contact you directly.

Kind Regards

Sandra

Viking Customer Service

Valorada con 5 estrellas sobre 5

Ease of ordering & delivery were both…

Ease of ordering & delivery were both great. I bought an office chair mat to go in a carpeted room and it seems to be good quality and is doing exactly what I wanted.

16 de julio de 2026
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Respuesta de Viking Direct

Good Morning Mick

Thank you for taking the time to leave your 5 *review.

We are so pleased to hear that ordering and delivery were great, and that your office chair mat is of good quality and performing as expected.

Kind Regards

Sandra

Viking Customer Service

Valorada con 5 estrellas sobre 5

Viking Direct is reliable

Viking Direct is reliable, efficient sand prompt in their services. Their products are very good. I will always use them

24 de julio de 2026
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Respuesta de Viking Direct

Good Morning Joseph

Thank you for taking the time to leave your 5 *review.

We are so pleased to hear that you find our services reliable, efficient, and prompt, and that you are very happy with our products.

Kind Regards

Sandra

Viking Customer Service

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, value for money stock and very quick delivery, first class service throughout.

24 de julio de 2026
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Respuesta de Viking Direct

Good Morning Margaret

Thank you for taking the time to leave your 5 *review.

We are delighted to hear you received great customer service, value for money, and very quick delivery.

Kind Regards

Sandra

Viking Customer Service

Valorada con 5 estrellas sobre 5

My order arrived on time

My order arrived on time, well packaged, so arrived in good order, was handed to me at my door ( not left outside to be nicked ). Could not be happier .. 10/10, could not find fault from initial ordering to getting the package in my hands. Great service!

24 de julio de 2026
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Respuesta de Viking Direct

Good Morning Jock

Thank you for taking the time to leave your 5 *review.

We are delighted to hear that your order arrived on time and was well packaged.

It's wonderful to know that you had such a positive experience from ordering to delivery.

Kind Regards

Sandra

Viking Customer Service

Valorada con 5 estrellas sobre 5

The folders were exactly as advertised…

The folders were exactly as advertised and were delivered on time.

24 de julio de 2026
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Respuesta de Viking Direct

Good Morning Colin

Thank you for taking the time to leave your 5 *review.

We are delighted to hear that the folders were exactly as you expected and that they were delivered on time.

Kind Regards

Sandra

Viking Customer Service

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service

17 de julio de 2026
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Respuesta de Viking Direct

Good Morning Graham

Thank you for taking the time to leave your 5 *review.

Happy to hear you received excellent service!

Kind Regards

Sandra

Viking Customer Service

Valorada con 4 estrellas sobre 5

Customer services are bang on it. thankyou

Product was great, delivery was great. Didnt realise until we'd seen the receipt that we had been stiffed with an insurance type surcharge that appears to be applied to every product. not happy. will not use this company again.

EDIT - Viking have refunded the fee to their credit. i had opted for this cover at some point erroneously. was too easy to make this mistake though.

24 de julio de 2026
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Respuesta de Viking Direct

Good Afternoon Bob

Thank you for taking the time to leave your review.

Happy to hear that the product and delivery was great.

We are sorry to hear that the insurance was added.

We have your account details and will contact you directly.

Kind Regards

Sandra

Viking Customer Service

Valorada con 5 estrellas sobre 5

Happy Purchase

Decent price. Very fast delivery. Very happy customer.

21 de julio de 2026
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Respuesta de Viking Direct

Good Afternoon David

Thank you for taking the time to leave your 5 *review.

We are so pleased to hear that you found our prices decent and received your delivery very quickly.



Kind Regards

Sandra

Viking Customer Service

Valorada con 5 estrellas sobre 5

The order process was easy and the…

The order process was easy and the items arrived very quickly and were well packaged.

23 de julio de 2026
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Respuesta de Viking Direct

Good Afternoon Jamie

Thank you for taking the time to leave your 5 *review.

We are delighted to hear that you found the ordering process easy and that your items arrived quickly and were well packaged.

Kind Regards

Sandra

Viking Customer Service

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