Strap supplied was totally different from what supplied. Too small for my watch, even though I used the reference number on my watch. Would not recommend.
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Consulta las opiniones de los clientes
Purchased a watch for my daughters 13th Bday. I should say, or so i thought. Recieved email with order confirmation. Credit card shows transaction, yet item never shipped. Watcho rep was rude and co... Ver más
La empresa ha respondido
Very good range from which to choose. Prices very competitive. Freight charges - an issue to an Australian buyer - seemed reasonable. Illustration of watch was quite accurate. Full disclosure of manuf... Ver más
La empresa ha respondido
I am a collector and was not familiar with WatchCo prior to purchasing a Seiko Monster. I got the best price anywhere, and I mean anywhere, and shipping was quick. I also asked two dumb questions be... Ver más
La empresa ha respondido
Información sobre la empresa
- Relojería
- también en la categoría
- Tienda de ropa
Información proporcionada por diversas fuentes externas
Watches For Sale. Free shipping, price protection, 1-yr return policy on all our authentic brand name watches for sale. Save on Seiko, Fossil, Citizen watches.
Información de contacto
1500 N Casaloma Drive, Suite 202, 54913, Appleton, WI
- 1 800 584.1618
- info@watchco.com
- www.watchco.com
2,9
Medio
469 opiniones
No consta que haya invitado a opinar recientemente
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No ha contestado las opiniones negativas
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Found what I wanted
Found what I wanted, ordering was easy, delivery prompt, accurate billing, beautiful watch. What more can I ask for.
26 de octubre de 2017
Opinión espontánea
Respuesta de WatchCo.com
Awesome to hear--thanks so much for your kind words and business! :)
my order was cancelled but i was never …
my order was cancelled but i was never notified. the gift i had planned to give did not arrive. they need a mechanism for notifying customers in cases like these. when i spoke with them about the tremendous disappointment, they offered no help to expedite or make it right.
13 de octubre de 2017
Opinión espontánea
Respuesta de WatchCo.com
Hello Customer,
Actually, we did not void this purchase because of a fraud check. After your credit card company canceled this pre-authorization because of fraudulent use, we attempted to contact you to inform you as such. None of our voicemails or emails were returned. I'm not sure what more we could have done for you, but please let us know if there is--thanks!
Customer Service
WatchCo
They voided my purchase
They voided my purchase because of a fraud check. I buy many things online. I have recently moved and they just canceled the purchase without any contact first.
Not happy.
12 de octubre de 2017
Opinión espontánea
Respuesta de WatchCo.com
Hello Customer,
Actually, we did not void this purchase because of a fraud check. After your credit card company canceled this pre-authorization because of fraudulent use, we attempted to contact you to inform you as such. None of our voicemails or emails were returned. I'm not sure what more we could have done for you, but please let us know if there is--thanks!
Customer Service
WatchCo
very good site but process immediately
12 de octubre de 2017
Opinión espontánea
Respuesta de WatchCo.com
Awesome to hear, Timi--thanks so much for choosing our small business!
My order wasn't able to ship due to …
My order wasn't able to ship due to back order. I was disappointed that this wasn't shown on the site when ordering. To their credit I did get a notification the next day and order cancellation was easy and prompt, no hassles. Overall a positive experience.
9 de octubre de 2017
Opinión espontánea
Respuesta de WatchCo.com
Hello Nate,
I'm very sorry to hear this as the item was not listed as in stock and on back order on the site when you placed your order. I apologize for any confusion caused. That said, we'd love to improve your experience with our company but haven't gotten any response from the emails and calls we've placed to you. Can you please contact us back so we can make your interaction a positive one? Thanks so much!
The Watch Co
Fast product delivery
Fast product delivery - sent the product internationally while I was on vacation in Europe. Well packed as well.
1 de septiembre de 2017
Opinión espontánea
Respuesta de WatchCo.com
Excellent to hear, George. Thanks so much for choosing us! :)
This is a rip off company and i will …
This is a rip off company and i will contact the makers of the watch i wanted. Money taken and no watch. Beware of companies like watchco. I am spreading the word. This is not a company buyers can trust.
23 de agosto de 2017
Opinión espontánea
Respuesta de WatchCo.com
Hello Dell,
I am very sorry to hear about this and apologize for any confusion. As stated in our numerous emails to you that you have also replied back to us on, the watch you ordered was on back order and it did not arrive to us before the payment information from PayPal was canceled. PayPal has since voided that transaction and no funds were ever transferred. We have also sent you proof of this and PayPal has corroborated it as well. Please let us know what else we can do for you as we are trying to improve your experience with our company.
Thanks, Dell!
I made a mistake on my order - quickly fixed!
I made a mistake on my order. I called and Aaron was super helpful. Made a quick change, and ensured I got my order quickly! Awesome experience!
13 de agosto de 2017
Opinión espontánea
Respuesta de WatchCo.com
That's excellent to hear! Thanks so much for your kind words--we're glad you had a great interaction with us! :)
Great commerce site.
11 de agosto de 2017
Opinión espontánea
Respuesta de WatchCo.com
Thanks so much for your kind words--enjoy the watch!
So far it is good to order online
So far it is good to order online.
Very easy to order online with some summer discount.
Waiting for the watch.
7 de agosto de 2017
Opinión espontánea
Only snag was the Summer discount of …
Only snag was the Summer discount of 15% only came up at check out & I could not find a way to enter the code. Cost me $54.
Very quick response and all sorted out.
Excellent Service
3 de agosto de 2017
Opinión espontánea
Respuesta de WatchCo.com
Hi John,
We're glad to hear it, John! After clicking on "Proceed To Checkout", there is a line of text that states "Discount Codes" followed by a + sign. Click on the +, and then enter your coupon code in the box that appears below it.
Can you email us at info@watchco.com so we can arrange for a refund of the discount. We can still apply it for you!
Thanks so much, John!
The Watch Co
quick shipment.
25 de julio de 2017
Opinión espontánea
Respuesta de WatchCo.com
Thanks so much! We appreciate you choosing our small business! :)
The Watch Co
The Watch Co. had the best price, and my watch arrived in it's original unopened box. I also liked the appearance of their web site...very professional looking and polished. This does establish a feeling of trust when you are purchasing a $100+ item online.
17 de julio de 2017
Opinión espontánea
Respuesta de WatchCo.com
Excellent to hear! Thanks so much for the kind words on our site, and enjoy the watch! :)
I never received an email confirmation. Suspect frayd
I never received an email confirmation or notice of shipping. I am beginning to suspect you are a fraudulent company. If I don't hear from you within the next week, I am reporting you to Paypal. Thank God I didn't give you my credit card information.
9 de julio de 2017
Opinión espontánea
Respuesta de WatchCo.com
Hello em,
I am very sorry to hear this! We immediately re-sent the order confirmation email and shipping email to the email address you provided. We notice you chose to leave a one-star review on TrustPilot a few hours after you had placed the order on the weekend rather than email or call us--was there a reason for this? We have left voice mails and emails with the contact information you provided but have not received any returned messages from you. Can you please email us at info@watchco.com or call us at (800) 584-1618? Those are much better venues for communication rather than trying to communicate via a review site.
Thank you!
Eric
Customer Service
WatchCo
I am satisfied
9 de julio de 2017
Opinión espontánea
Respuesta de WatchCo.com
We're happy we could make that happen! Thanks so much!! :)
Respuesta de WatchCo.com
Excellent to hear, Paul--thanks so much!! :)
thank You So much!
7 de mayo de 2017
Opinión espontánea
Respuesta de WatchCo.com
You're very welcome--thanks for choosing our small business! :)
A perfect source ofcwatch's and parts
The web site was very easy to use. Suunato parts are hard to find and thy are at the Watch Co
8 de abril de 2017
Opinión espontánea
Respuesta de WatchCo.com
We're thrilled to hear we had what you were looking for, Charles!! Thanks again! :)
Everything was very easy to use and …
Everything was very easy to use and concise!
7 de abril de 2017
Opinión espontánea
Respuesta de WatchCo.com
That's great to hear! Thanks so much for your business!! :)
Easy to use
I like this way of shopping my name is Steve Elliott and I placed an order a few weeks ago for a G Shock watch and it never arrived and I did not get much info back. Today I just re signed up an new account and re ordered the watch.....I will check my Visa to make sure I did not get charged with no product. Hope this one makes it...this time I received lots of confirmation this time. I was hoping you could see if I have 2 accounts open under Steve Elliott-1020 Adelaide street south, London , Ontario??
10 de marzo de 2017
Opinión espontánea
Respuesta de WatchCo.com
Thanks, Steve! We only show one order and one account for you. Are you sure you placed both orders on WatchCo.com? If so, please send the two confirmation emails you received to info@watchco.com so we can investigate. Thanks, again!!
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