Strap supplied was totally different from what supplied. Too small for my watch, even though I used the reference number on my watch. Would not recommend.
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Consulta las opiniones de los clientes
Purchased a watch for my daughters 13th Bday. I should say, or so i thought. Recieved email with order confirmation. Credit card shows transaction, yet item never shipped. Watcho rep was rude and co... Ver más
La empresa ha respondido
Very good range from which to choose. Prices very competitive. Freight charges - an issue to an Australian buyer - seemed reasonable. Illustration of watch was quite accurate. Full disclosure of manuf... Ver más
La empresa ha respondido
I am a collector and was not familiar with WatchCo prior to purchasing a Seiko Monster. I got the best price anywhere, and I mean anywhere, and shipping was quick. I also asked two dumb questions be... Ver más
La empresa ha respondido
Información sobre la empresa
- Relojería
- también en la categoría
- Tienda de ropa
Información proporcionada por diversas fuentes externas
Watches For Sale. Free shipping, price protection, 1-yr return policy on all our authentic brand name watches for sale. Save on Seiko, Fossil, Citizen watches.
Información de contacto
1500 N Casaloma Drive, Suite 202, 54913, Appleton, WI
- 1 800 584.1618
- info@watchco.com
- www.watchco.com
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Respuesta de WatchCo.com
It's the putting right that counts - and they did
When I was a kid, there was a local appliance store that advertised that "it was the putting right that counts" I never really understood why this was a good slogan until Now.
The transaction with Watchco had a couple of challenges and I found this very frustrating, but since then they have gone out of their way to make sure the problem was resolved and the item was delivered and they even cut me a great deal.
When things went wrong, they put it right

Respuesta de WatchCo.com
Good experience
Merchandise arrived on time but tracking was behind.

Respuesta de WatchCo.com
A good selection of watches from which i found what i was after.

Respuesta de WatchCo.com
Not well
My order was not shipped in a timely matter and I tried calling and that didn't work. They already hit my credit card before it shipped, which means the order had been processed. Waiting to hear back from an email.

Respuesta de WatchCo.com
unbeleiveably fast delivery!
Never received ANYTHING I have ordered this fast!

Respuesta de WatchCo.com
web sight is confusing.
I did not get what I was expecting with my initial order, I had to return the watch at my expense and make another selection which is more than twice the cost. To some extent I share the blame because I assumed I was getting the Eco drive feature. However I'm sure I saw a web page that included that feature. Very confusing.

Respuesta de WatchCo.com
Two Voice mails & two e-mails and no response
UPDATE - WatchCo responded saying that they were working on my problem and will issue me a refund. Up graded rating from 1 star to 4 stars. (1 star off for not emailing that they received and were working on my requests for help)
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My order was shipped UPS Mail Innovations...... UPS says the Post Office has my package and the Post Office says UPS still has it.... UPS will not help me and says to call WatchCo and WatchCo doesn't respond to messages or email.
In 24 hours I am going to call Visa to have the charge reversed if I don't hear from WatchCo.
I understand the shipping issue isn't really WatchCo's fault, but not responding is. And shipping UPS Mail Innovations is NOT a good way to ship. My local Post Office says this is typical with UPS Mail Innovations.

Respuesta de WatchCo.com

Respuesta de WatchCo.com
Best site for Watches!
Great range of products and best prices. Easy to use website and hassle free purchase.

Respuesta de WatchCo.com
Xcellent service
I am impressed with the selections of watches and the fast service. Thank you

Respuesta de WatchCo.com
As a returning customer I have alwa …
As a returning customer I have always been very happy with the services and products of Watch & Co.
A recommended seller and team you can trust without reservation.
Thank you again and keep the good work.
And have a great New Year 2017

Respuesta de WatchCo.com
Easy to navigate site with nice lay …
Easy to navigate site with nice layout. Chose a Fossil watch to order and the promo code listed at the top of the page wasn't working. Called in and they resolved the issue and got me a promo code of equal value and the order placed successfully. Great customer service. Can't wait till I receive my new watch!

Respuesta de WatchCo.com
Will never place an order with this company again
I placed and order with this company and paid extra to have the watch sent to me using Flat Rate - FedEx 2 Day Air (2 Business Days). Given that I paid for two day delivery I was expecting to receive the order in two days. Little did I know, that my order was sent via priority USPS ( 3 DAY DELIVERY SERVICE). When I contacted to inquire about the status of my order, the costumer service representative expressed that sometimes they make the choice to send packages using Priority Mail because it is faster. When I asked if my order could be cancelled because it wasn't going to arrive by the day I needed the watch, the costumer representative expressed that he didn't have the authority to help me, that I needed to send the company an email and that he would flag the email as important for a supervisor to read it.
Needles to say, the package arrived in 3 days. As a costumer, I think it is very unethical for a company to charge you for a service they re not planning to use especially if the cost is less than what the costumer paid.

Respuesta de WatchCo.com
Quick & easy with great pricing.
I was having a hard time finding a Citizens watch i wanted and found one on your site $100 cheaper also. Needless to say i was thrilled. Can't wait to receive it.

Respuesta de WatchCo.com
Pleased
WatchCo.com has been a great company to deal with. I am so pleased with their eagerness to help. I would definitely consider ordering through them again. They genuinely care about customer satisfaction.

Respuesta de WatchCo.com
Would order again!
Great price, product, service and delivery!

Respuesta de WatchCo.com
Good communication, order mixup, made right
The company has contacted me for follow-up several times, but they have said the product has had to be back ordered and won't be available for 10-15 days although that was not indicated at the time of order or when they called to confirm the order. I'll post the results of this later.
Followup: Company states delays were due to manufacturer not communicating accurately. They stayed in contact and made the situation right by providing the watch free of charge. I was pleased with their handling and will use them again. I would recommend this company.

Respuesta de WatchCo.com

Respuesta de WatchCo.com
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