WebCartridge Opiniones 

I placed an order for a smart lightbulb and paid for priority shipping, which was supposed to be shipped and arrive in a week.

I followed up and queried the status of the order a week after I placed it but received no response. I followed up again, another week later, but received no response.

The next email I received was two days later and was an automated cancellation email which did not state whether I would receive a refund for goods not received. I am now having to initiate a chargeback dispute as they've taken my money and cancelled my order without communication on a refund.

Very poor customer service.

I would rate 0 if i could.
This company is cheap for printing and placing an order - however. I waited almost 2 weeks to receive my order, tracking didnt even work to their website that they sent the link for, didnt correspond when asked for tracking that worked & then when the order arrived it was incomplete. I tried to get in touch with them as the event was soon and they didn't respond to any emails - i tried calling and it says to email them! So part of my order is now missing - i cant get in touch with them to resend (if it even came on time!) or refund the part i didn't get. I wish i had went to a different company now and paid that bit extra to get a great service. Unlike this terrible company who doesn't care about its customers. Out of principle i will be claiming back the amount owed through my bank as i wont let them rob me of my money and no second product that i paid for! Should be ashamed of yourselves and close shop - because you are a terrible ‘business!’

I had read some very poor reviews AFTER I placed my order for three Dell compatible printer cartridges. Based on these reviews I thought I had flushed my money down the drain. However I was wrong. The cartridges arrived on time as promised at time of order, and the first one works fine. So totally satisfied.

Absolutely appalling!

1. Paid for next day delivery - apparently they print from Spain!!!!! 3 days after and the order has not yet left the country. According to tracking it is stuck at custom as they did not provide relevant paperwork!!!!

2. Phones - no answer ever, just drops off after few minutes

3. Email - no reply whatsoever, only automated acknowledgement

4. Claim with Paypal now filled

Please do not make same mistake and do not use their services, as this is only going to cause great stress

Placed an urgent order 3 days ago, supposed yo be delivered today. Had no confirmation and the card payment is still pending. Tried to call them, placed in a queue for 5 mins then cut off.

Wish I'd have read the reviews here first. Ordered something weeks ago and still not arrived. Terrible service.

I would’ve preferred to give zero stars. Order placed 2nd February nothing yet received. Paid £3.95 delivery. Why does delivery take so long????? I will allow a week to receive and if still no sign I will request a full refund. Ridiculous!!
Will definitely not be using again and would not recommend. Please avoid this company.

Placed an order for some printed material and was informed by the website that it would be delivered by UK priority shipping the following day.

Next day nothing arrived so I contacted the company without a response. Looked on the website the shipping information clearly states items are delivered by Hermes UK

I then got a notification that it was being shipped from Spain.

Contacted them again saying that was not suitable as it will not come in time. Again, no response.

Asked for a full refund and they finally responded stating it had now been dispatched so no refund was applicable.

Awful company, you cannot communicate with them at all. I paid for one printed sheet which was important, paid £4 delivery and 6 days later I'm still waiting for it. I wouldn't recommend this service to anyone.

THIEVING COMPANY
I ordered two multipacks which was 4 individual cartridges, I was charged for 4 cartridges but only 2 were sent and the company won’t recognise the order was for 4 cartridges. DO NOT ORDER FROM THEM

Ordered on 07/01 for 20 pages to be printed it was dispatched on the 08/01 I paid for delivery for 3-5 working days. I waited a little while for the package as it approached a week since I ordered I thought let me check trust pilot for reviews some would of course say why didn’t I check before but it’s a no brainer to say when I saw the other reviews I began to worry! Thinking I made a big mistake but the following day I got my delivery day which was 15/01 and let me tell you I have received my prints and I am VERY happy and safe to say I’m happy i didn’t check the reviews beforehand as I definitely would of avoided hence why I’ve decided to leave this review. I definitely recommend for printing pages I noticed a lot of the negative reviews are related to printer cartridges which I did not order so I’m assuming possibly they are separate services under one name. I am over the moon with the prints and would definitely recommend for printing documents especially if you don’t mind waiting for them as they are printed and shipped from Spain so I cant comment if you need them urgently but I will print again in future with them. I wouldn’t let the overall score from their reviews deter you too much as my experience has been a good one.

The worst company anybody could deal with. Ordered 3 cartridges costing €62 because it had an .ie address so though it was Ireland but turned out to be in Spain none of the cartridges worked got no where with customer services, tried to address problem though PayPal but they did not reply till day 28 and by the time reply given case was closed as time had ran out. AVOID THIS COMPANY AT ALL COST AS NO BACK UP SERVICE.

Ordered script last week for it to be shipped to uk. Was worried after reading reviews that it wouldn’t be delivered in time with the delivery date being scheduled for the 7th august. Was very impressed and surprised for it to not only be delivered in time but a day early which is a relief. So all in all very happy and will be purchasing again if I need to.

You are thieves!! Steal people's money by not sending out orders and a phone number where litteraly no one answers!!

Where do I start, very poor quality and not usable products delivered and customer service not willing to rectify. Ridiculous that this company is even trading…. Seems like a scam. I wish I looked at all the poor reviews before ordering, never again

They will send you your order from Spain !!! Still waiting over one week after paid for fast delivery. Service customer lying

Specified incompatible cartridges. Kept delaying by asking for photos and videos and pointless procedures to follow. It was obvious from the start that offering a refund is NOT part of their company ethos.

I would give less if I could. Awful.
Ordered some printing on 12 March, it is now 25 March and nothing. Company advertises 24-48 hr dispatch. Clearly misleading. Unhelpful and dismissive customer support. AVOID AT ALL COSTS.

Absolutely shocking. Ordered few pieces of paper with a pattern to be printed for my craft work. It said delivery 3-5 working days. It has heen 2 weeks and nothing. Yodel tracking is not updating for 3 days now. Absolute joke. Please do not use

I do not recommend this company, the delivery term is indicated as 24-72 hours, but you do not receive the order even after a week.