Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Paid for priority shipping as needed for an exam. Order then turned up later than standard shipping. Contact customer service who simply replied, it’s now on its way 2 days after it was already meant... Ver más

Valorada con 5 estrellas sobre 5

Honestly shocked at some of the reviews on here! I actually came onto Trustpilot specifically to sing this company's praises because my experience has been completely different. I ne... Ver más

Valorada con 1 estrellas sobre 5

Scam… Awful company!! I purchased some items through them, they shipped & the shipment never arrived to me. At first, they didn’t give me a tracking number.Do not use, they are awful and have horri... Ver más

Valorada con 1 estrellas sobre 5

Ordered cartridges in January. Promised next day delivery. Then it changed to 5 working days. Still haven’t received them. Was eventually offered a refund on 22 February which I was promised would be... Ver más

Información sobre la empresa

  1. Proveedor de cartuchos de tóner

Información proporcionada por diversas fuentes externas

Cheap Ink Cartridges and Toners Online Store. In WebCartridge, you will find compatible, remanufactured and original products for the leading brands printers.


Información de contacto

2,1

Malo

TrustScore: 2 sobre 5

96 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

2,1

Todas las opiniones

(96)

20 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 3 estrellas sobre 5

Update on my previous review

Update on my previous review. The cartridges I ordered for delivery by the 12th have arrived on the 20th. They are exactly what I ordered. So from my experience, don't believe the delivery times if ordering in the UK, but I got exactly what I ordered in the end, just over a week late which is actually not back coming from Spain!

20 de febrero de 2021
Opinión espontánea
Valorada con 3 estrellas sobre 5

Ordered my cartridge on 8.2.21.

Ordered my cartridge on 8.2.21.
Had an update sent to me to say it had been shipped and today it arrived 20.2.21.
Well packaged.Took a little longer than I thought but overall very good.

20 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

I’m so disappointed with this company

I’m so disappointed with this company! I try to get one black and one color cartridge from couple of months. I’m still waiting for my order. First time they make a mistake with the color,but I write to them couple of times and every time I waiting for answer up to week. Safe your time and patience and don’t ordered from them. That is mine advance.

20 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

BAD BAD COMPANY

DO NOT! REPEAT! DO NOT PURCHASE FROM THIS COMPANY! I purchased an ink cartridge for my printer on the 27th January, and I have still not received my order 3 and a half weeks later! The website promised next day delivery, but then you get fobbed off saying it's been delivered, it's on the way, it's out for delivery, we're having problem with our warehouse stock! Every excuse under the sun! Still no cartridge! And refusing to give me a refund! Avoid them like covid!

19 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

NEVER Purchase from this company

NEVER Purchase from this company. Ordered on Jan 27th and still not received. They never respond to emails and eventually when they do they make multiple different claims as to the delay. Looking at the reviews now I would be very surprised if this company have actually ever delivered any ink. I think the only possibility of the refund will be via credit card company charge back

19 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

robbed

should of read reviews, i am a fool. cartridges not compatible, awful customer services, impossible instructions to follow, kept asking for more and more pics, please do not buy, and if you are going to buy cheap buy from a uk source on credit card, no refunds as i opened it, but i had too, to see if it worked. robbed

18 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

I wish I had seen these reviews before…

I wish I had seen these reviews before purchasing from them! I've had the same experience, the estimated delivery was within 4 days but 3 weeks on I have not received it. I have emailed the company and was told it had been sent and would be delivered in 3 to 4 days, but nothing received. I've had to report to Paypal. Would not shop with them again.

18 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Seriously Poor Service

I ordered cartridges for my daughter. It gave the impression being .co.uk of being from the UK. Eventually after absolutely ages my cartridges have been delivered from Spain via Glasgow I believe! I had to buy from Rymans in the interim which in the end cost me a fraction of what I paid this lot and they were delivered next day. I now don’t need these ones but they have the temerity to ask for photos etc before they’ll accept a return which I won’t do. I’d avoid.

17 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Well done Web Cartridge

Due to so many bad reviews I would post total opposite.
Since my order I have had several mails and have been able to track my order.This company have acted professionally with me and communication with Macarena and Irene most positive.
I believe brexit and weather have given them issues but at least they honour their commitment.
They were the only company that could supply me with HP cartridge 305 which is in short supply at good price. There are rediculous prices shown on ebay with profiteering.
Well done Web Cartridge.

16 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute Crooks

Ordered on 27th Han on next day delivery. Here I am on Feb 16th and still no ink, no one answers the phone and emails go unanswered. Raised a dispute with my bank to force a refund. Stay well clear. Website is deceptive and it alludes to a UK company. Customer Service is non existent.

16 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could give 0 stars I would

If I could give 0 stars I would. Ordered Cartridges from a UK based website, claiming to have UK stock and next day delivery. I paid for next day delivery and here I am 11 days later. The tracking supplied was that of a french courier, however they did not show anything other than an error.

The excuses for the delay include "brexit bureaucracy", "heavy snow in scotland" (despite the roads being cleared, I checked all the live feed traffic cam sites between glasgow and here) and finally now a labelling error, that is the sole cause apparently.

People claim to have now received. Even if i do, my review will remain the same.

I asked for a refund on the next day delivery I paid for..... they refused. said the only refund they offer is if i return the whole item to spain.

I'm contacting my Bank this afternoon to report Fraud.

16 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not buy from This website

Do not buy from This website. I ordered ink on 4 feb for next day delivery. It arrived today on 16 feb. When you login to track your order it takes you to an Italian and french site. Terrible customer service.

16 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is not a UK company!

This is not a UK company and therefore the delivery times are not relevant if you are a UK customer. They are using the .co.uk website address to trick people into thinking that the goods are in the UK (but they are in Spain).

They were very prompt in replying to my e-mail to them asking where my order was, and it sounds like they are looking to establish themselves with a UK warehouse, but right now, don't believe the website.

16 de febrero de 2021
Opinión espontánea
Valorada con 4 estrellas sobre 5

Delivery as notified.

Ordered two hp cartridges on 4/2 which was confirmed and then despatch confirmed. No delivery received after a week, so sent email asking for confirmation. By return had email from Macarena explaining situation since Brexit etc and that delivery would be shortly. It arrived today very well packaged, so am happy with order. You just need to be patient.

16 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Disgusted

I feel the same as the majority I ordered on the 29th January apparently paid for and dispatched, still nothing. No proper reply to the emails, all stock answers. Rubbish!!!! Any chance of a refund?? Or take it on the chin?? Do Not Use this company

16 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

DON'T USE WEBCARTRIDGE

I am really beginning to wonder about this lot: are they actually crooks? I ordered an HP black ink cartridge from them back on 27 January. Still waiting. The excuses I have been given so far are (a) the delay is due to Brexit difficulties; (b) they have had trouble with the labelling… How come other suppliers manage to get my orders to me despite having the same challenges? The "customer support" emails I have received are addressed to "Dear customer", not to me personally, which suggests that they are just an automatic response they trot out with the latest excuse. The emails apparently come from someone called "Macarena" – does this person actually exist? My printer was out of use without cartridges so I couldn't wait any longer and ordered the cartridges I needed from another supplier; they arrived within a week. People, if you want to preserve your peace of mind, DON'T USE WEBCARTRIDGE! I am wondering whether I can report them to Trading Standards.

16 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered an ink cartridge on the 27th…

I ordered an ink cartridge on the 27th January and still not received it, I only got a response once I had contacted Paypal, they said it is coming from Spain and mine was miss labled, so not arrived as yet.
Will NEVER use this company again. Shocking customer service

15 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ordered 10 days ago and still no goods

Ordered 10 days ago and still no goods. Tried phoning and number not available at moment. Conformation email said they will send another email when dispatched, still not got one...NEEDLESS TO SAY I WILL NOT BE USING THEM AGAIN!

15 de febrero de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not use this company if you are in…

Do not use this company if you are in the UK. Even though the website suggests that they hold stock in the UK, they do not. Their stock is held in Europe and they are having problems importing into the UK. It is now 10 days since I ordered a next day delivery cartridge, which they are still advertising as next day delivery on their web site !! There is no sign of the delivery and no track and trace information has been provide

12 de febrero de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

I don't know why this company has such bad reviews, I will admit I was worried because I got a confirmation email saying I'll get my order "in (blank) days" a blank where the number should be, and the tracking site they put me through to wouldn't even let me enter the number they gave me. But after a few days I rang them up, spoke to a nice lady, she gave me a Hermes tracking number and everything was on track, it was already in Scotland by that point, one day later it's delivered to me, exactly what I wanted (black HP 106A laser toner) and it took a week to arrive from their warehouse in Spain. My only complaint is that by reading the reviews on here I was sure I'd been conned (people must be really impatient then get their order and forget to change the review) so I ordered toner from Argos after, so now I have 2 lots of toner. Ironically I was duped by trust pilot lol.

9 de febrero de 2021
Opinión espontánea

¿Es ésta tu empresa?

Reclama tu perfil para acceder a las herramientas gratuitas de Trustpilot y conectar con tus clientes.

Crear cuenta gratuita

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más