Wickes - Cannock Opiniones 

96
•
TrustScore: 4.5 sobre 5

4,5

Hollies Park Road, Cannock West Midlands, WS11 1DB, GB

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Had a great visit to Cannock Wickes yesterday. Needed advice about ready mixed mortar and assistance lifting heavy items. Russell was fantastic! Knowledgeable, friendly and very helpful. We got ev... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Just met faz sales assitant at the cannock store she was so helpful and friendly.her knolage realy came through wilst ordering our new kitchen a credit to your company

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We came in for a fitted kitchen and can't recommend Faz enough ! She is absolutely fantastic ! Super friendly, nothing is too much trouble and is an expert in her field highly recommend!

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Not a problem with the store, used it several times, but trying to purchase something for “click and collect” was a bit of a nightmare ! I’d already chosen click & collect, but it added the produ... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Cannock

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Hollies Park Road, Cannock, West Midlands, WS11 1DB, Reino Unido

  • +441543570237

4,5

Excelente

TrustScore: 4.5 sobre 5

96 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,5

Todas las opiniones

(96)

14.688 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Scott was a great designer

Scott was a great designer, made the process very simple and easy

19 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Cannock

Respuesta de Wickes - Cannock

Thank you for sharing your positive experience with us! We're glad the design process was simple and easy for you.
- PP

Valorada con 5 estrellas sobre 5

Amazing experience with Scott again

Amazing experience with Scott again, this is our second kitchen we’ve purchased from Wickes, we’ll be back for our bathroom in the new year.

15 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Cannock

Respuesta de Wickes - Cannock

Hi John,

We're happy to hear that you had another amazing experience, and we appreciate your feedback. We look forward to helping you with your bathroom next year!

-Ellysse

Valorada con 1 estrellas sobre 5

Appointment Cancelled - Minimum Spend Applies (apparently)

Member of staff (Scott) called the day before a booked bathroom design appointment stating he wanted more information before he drove such a long distance (a whole 10 miles from Cannock to Stafford) and then proceeded having not listened (based on his responses) to what I had said to tell me if I wasn’t prepared to spend £8-10k it wasn’t worth holding the appointment and he would cancel. Despite this I have continued to receive reminder and follow up emails asking how the appointment went.

6 de octubre de 2025
Opinión espontánea
Logotipo de Wickes - Cannock

Respuesta de Wickes - Cannock

Hi there, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes and we wish to apologise about this. - AH

Valorada con 5 estrellas sobre 5

Kitchen advice at Cannock store…

From the moment I spoke to Faz in store I knew I was going to have a positive experience. She is so knowledgeable and caring to individual requirements. She spent a long time with me in store making sure I had my dream kitchen - advising me on tile and flooring choices.
Once my balance was paid Faz ensured that I was still happy with my choice and advised me to get in touch if I needed further help.
I cannot wait to have my new kitchen.
Faz has made the whole experience amazing and I would certainly recommend her to anyone I know looking for a new kitchen.

5 de octubre de 2025
Opinión espontánea
Logotipo de Wickes - Cannock

Respuesta de Wickes - Cannock

Hey there, thanks for your amazing feedback and I'm glad that Faz was able to help you realise your dream kitchen, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

Amazing!

Amazing!! Helped us so much with design our new kitchen, great advice and Scott was fantastic with the whole process.

2 de octubre de 2025
Opinión espontánea
Logotipo de Wickes - Cannock

Respuesta de Wickes - Cannock

Hi, Dawid. Thank you for taking the time to share your review with us. We're glad to see that your happy with the service received when going to order a new kitchen. Thank you again for your valuable feedback. - Scott H

Valorada con 5 estrellas sobre 5

Our design consultant was Faz

Our design consultant was Faz, so knowledgable and helpful and genuinely interested in our needs and wants! We are all paid up and now just waiting for our kitchen to be delivered, if there are any issues I have no doubt that Faz will do her utmost to sort alongside store manager, Rich.
I did have an issue with the attitude of one member of staff however I was so delighted with the rapport I had built with Faz that I decided to put that aside and return to Wickes!

28 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Cannock

Respuesta de Wickes - Cannock

We appreciate you sharing your feedback. We're happy to hear that you had a positive experience with our design consultant and that they were so helpful. We're also glad that any issues you experienced did not prevent you from returning to us.- PP

Valorada con 5 estrellas sobre 5

Really helpful guidance from Donna

Really helpful guidance and design of our kitchen by Donna Harris. She patiently listened to our wishes and then turned our plan into a workable kitchen design. We are so pleased with the end result which came out within our budget.

24 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Cannock

Respuesta de Wickes - Cannock

Hi Judy,

We're thrilled to hear that Donna was helpful, patient and was able to create your kitchen design within your budget. We appreciate your feedback.

-Ellysse

Valorada con 5 estrellas sobre 5

New kitchen

Was a great experience from start to finish!! Absolutely thrilled with the finished product! Big shout out to our installer Ren who did a fantastic job!

19 de septiembre de 2025
Opinión espontánea
Logotipo de Wickes - Cannock

Respuesta de Wickes - Cannock

Hi Michelle, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Ren in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

New Kitchen Project

Faz was fantastic from the moment she walked into our home – friendly, professional, and genuinely interested in our kitchen project. She offered sensible advice, had excellent product knowledge, and was always open and honest throughout the process. Communication has been brilliant, with prompt replies to emails, and she’s always been punctual and reliable. We can’t wait to receive our units, but so far we cannot fault Faz – she’s been a pleasure to work with!

27 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Cannock

Respuesta de Wickes - Cannock

We're so glad to hear about the positive support you've received. It's great to know that you found Faz to be friendly, professional, and helpful with your kitchen project. Thank you for sharing your experience!
- PP

Valorada con 5 estrellas sobre 5

I went to wickes yesterday and was…

I went to wickes yesterday and was unsure what kitchen to get and all the appliances needed for the flat pack. A member of staff called Donna helped me and she was amazing helping me choose what to get, and couldn't do enough for me helping and checking I had everything. I appreciated the help

28 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Cannock

Respuesta de Wickes - Cannock

Thank you for your positive feedback! We're happy to hear that Donna provided such amazing assistance during your visit. We appreciate you acknowledging the help you received in choosing your kitchen and appliances.
- PP

Valorada con 1 estrellas sobre 5

No quote

Booked a home appointment for a consultant to attend and quote for a shower enclosure, unfortunately he attended on 14/08/25 and it's now 27/08/25 and still no quote, I'm guessing you don't want my business, now looking for alternative quotes, not great guys 🫤

14 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Cannock

Respuesta de Wickes - Cannock

We apologise that you haven't received your quote. We understand your frustration with the delay and will look into what happened. Thank you for bringing this to our attention. -AK

Valorada con 5 estrellas sobre 5

Fantastic service

I contacted Wickes in Cannock with regards to getting my, very dated bathroom, re-designed.
Faz came to get all of the measurements and she was absolutely brilliant.
We arranged another meeting where she showed me her designs. I have been to see her again today. I took my dad with me to show him the design. My dad is a very difficult customer and a total perfectionist! Faz was very patient with him.
Overall, Faz has been fantastic throughout the whole process. She is extremely knowledgeable, patient and great to talk to.
Today I have ordered my dream bathroom.
Thank you for everything Faz!

20 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Cannock

Respuesta de Wickes - Cannock

We appreciate you sharing your experience designing your new bathroom. We're happy to hear that you found Faz to be knowledgeable, patient, and helpful throughout the process! Thank you for your valuable feedback. -AK

Valorada con 5 estrellas sobre 5

Struggling with replacing my cistern…

Struggling with replacing my cistern valve and a wonderful colleague called Roy managed to help me through which valve I need and how to install it. Thank you Wickes

27 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Cannock

Respuesta de Wickes - Cannock

Hi Derek, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Roy in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Wickes were great from start to finish…

Wickes were great from start to finish with our planning & design of our kitchen right through to the installation & the finishing product.
Donna Harris was brilliant, nothing was too much trouble. Jake Williams & his installation team of electricians, plasterers etc were also briliant. They were all polite & very professional in there work. I would highly recommend Wickes to use for your kitchen project.

30 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Cannock

Respuesta de Wickes - Cannock

Hi Linda, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Donna in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Carl & Pete

Carl & Pete:
Me and my son came in for some paint we was met with nothing but continuous help and guidance with selecting the paint and brushes as well as going above and beyond they was very patient, friendly such an amazing experience thanks to these chaps. They honestly are such a credit to wickes thankyou Carl & Pete

5 de julio de 2025
Opinión espontánea
Logotipo de Wickes - Cannock

Respuesta de Wickes - Cannock

Hi Carl & Pete,

We're happy to hear that you and your son had such a positive experience. We appreciate your kind words regarding the assistance you received with your paint selection. Thank you for acknowledging the team's dedication at the Cannock store for providing excellent service. - LC

Valorada con 1 estrellas sobre 5

Ordered a kitchen

Ordered a kitchen. Paid over £12,000.
Several items not delivered. Got in touch with the person we ordered it. Sent emails to the missing parts dept. Phoned the missing parts dept. Rang the manager of the shop- cannock- still not sorted !!!
Wish we could go back in time and avoid wicks !!!

21 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Cannock

Respuesta de Wickes - Cannock

Hi Lorraine, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order and the delays you are having with the missing items. This is not the level of service we try to deliver here at Wickes and we would like to apologise for this experience. - AH

Valorada con 5 estrellas sobre 5

Pete from Cannock was so helpful

Pete from Cannock was so helpful. He was so informative and kind. Really helped us to figure out what we needed for our job renovating our new home. Will not ever go to B&Q again. I will come to see Pete for his expert help

28 de junio de 2025
Opinión espontánea
Logotipo de Wickes - Cannock

Respuesta de Wickes - Cannock

We're happy to hear that you had such a positive experience in store with Pete! We appreciate your kind words and are so glad we could help you with your renovation project. Thanks for your feedback!
-AF

Valorada con 5 estrellas sobre 5

Kitchen design and installation

Absolutely delighted with our recent kitchen installation. Received excellent customer service from start to finish, from our initial visit to store, the design process with Donna Harris and our liaison with the fitters John and Christopher Richmond before and after the job. They understood our requirements and did everything we wanted to a very high standard.

19 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Cannock

Respuesta de Wickes - Cannock

Hello Annette, thank you for your wonderful feedback and, and I'm glad you enjoyed the service from Donna, John and Christopher throughout your kitchen design and installation, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

Great choice of kitchens

Great choice of kitchens and range of prices. Help at hand and no hard sell. Very friendly and helpful staff. Faz is approachable, knowledgeable and puts you at ease instantly, Faz is an asset to Wickes. Would highly recommend her for kitchen design services.

16 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Cannock

Respuesta de Wickes - Cannock

Thank you for your kind words about our team member and our kitchen selection. We are delighted to hear that you found our staff friendly and helpful, and that you had a positive experience. We are committed to providing our customers with the best possible service and we are glad that you were happy with the range of kitchens and prices. We appreciate your feedback and hope you enjoy your new kitchen-GS

Valorada con 5 estrellas sobre 5

Amazing service recieved from Donna

Amazing service recieved from Donna.
Donna came out to me today all the way from Cannock to my property in Walsall and advised me on the best plan for my kitchen. She is highly skilled and professional in her design work and I recommend her advice to everyone. A

29 de abril de 2025
Opinión espontánea
Logotipo de Wickes - Cannock

Respuesta de Wickes - Cannock

Thank you for your kind words about Donna. We are delighted to hear that she was able to provide you with the expert advice you needed and that you found her to be highly skilled and professional. We are committed to providing our customers with the best possible service and we are glad that Donna was able to meet your expectations.
-AF

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