Wickes - Hinckley Opiniones 

115
TrustScore: 4.5 sobre 5

4,7

Sword Drive, Hinckley Leicestershire, LE10 0GL, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ash, the operations manager, was a great help at the Hinckley store, polite, very helpful and went above and beyond to assist. He helped me load a bulky order into my car with no issues. He guided me... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

The elderly woman at the till was shocking, she is customer facing for gods sake! Never spoke she looked like she never wanted to be there. Nice store been going there for years, never really write re... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The design consultant Sandhu was extremely helpful when he came to my home to discuss new kitchen cabinets. I didn’t feel pressured into buying something I couldn’t afford. When I went into the store... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was unable to locate what I was looking for today 9/8/26 at the Hinckley store. When a store assistant called Sarah came to help me, she went over and above to ensure I got what I came in for, the s... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Hinckley

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Sword Drive, Hinckley, Leicestershire, LE10 0GL, Reino Unido

  • +441455613385

4,7

Excelente

TrustScore: 4.5 sobre 5

115 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(115)

14.293 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent work

Excellent work on my bathroom

19 de abril de 2025
Opinión espontánea
Logotipo de Wickes - Hinckley

Respuesta de Wickes - Hinckley

Hi David, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Valorada con 5 estrellas sobre 5

Going the extra mile!

I think it is important to leave a good review when you have received good service, but in this case, Yussuf went the extra mile and stuck with us through the design process, even coming in on Sunday morning to finalise the detail. 5 stars.

6 de abril de 2025
Opinión espontánea
Logotipo de Wickes - Hinckley

Respuesta de Wickes - Hinckley

We are so glad to hear that you had a positive experience with us. It is wonderful to hear that Yussuf went above and beyond to ensure your satisfaction. We appreciate your kind words and will share your feedback with the team. - SW

Valorada con 5 estrellas sobre 5

Thanks for helping someone with disabilities

( Review for Hinckley branch). I am a single, disabled lady who needed some advice and support with my driveway. I was very fortunate indeed to have David help me initially, followed by Steph F who single handely loaded and unloaded 15 very heavy bags of stones for me without any complaint, but instead a smile! I was very grateful.
I had issues to resolve and Michelle the manager went absolutely out of her way to patiently talk to me, and to offer any advice and help that I needed. I was very grateful for her kindness and for helping me. It is very reassuring to know that if you are on your own and you need help that the management and staff will come to the rescue! Well done and thanks.

7 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Hinckley

Respuesta de Wickes - Hinckley

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with David in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Don’t go anywhere else for your kitchen!!

We entered the store looking at kitchens. After a few minutes Sandhu approached us to ask if he could help. He was able to answer all of our questions; help us solve queries we had; made suggestions to ensure our kitchen would look how we wanted and function to meet all our needs. Sandhu’s experience and knowledge in this field, the quality of the fixtures and the fast, efficient service we received made the whole experience of designing and purchasing a new kitchen a pleasure and we can’t recommend Wickes Hinckley high enough.

8 de marzo de 2025
Opinión espontánea
Logotipo de Wickes - Hinckley

Respuesta de Wickes - Hinckley

Hi Michelle, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Yusuf Ibrahim excellent!

I wanted to give Yusuf Ibrahim (designer consultant) at the Hinckley a massive shout out for designing and ordering my kitchen units. It even went past his work hours and he stayed behind just to make sure the project was excellent! Thank you so much for all your help, really happy with my Sofia Graphite kitchen.

17 de enero de 2025
Opinión espontánea
Logotipo de Wickes - Hinckley

Respuesta de Wickes - Hinckley

Hi Nicole, thanks for taking the time to share this feedback, we are pleased to hear that Yusuf provided you with a great service when working on your new kitchen, we appreciate you taking the time to let us know. RD

Valorada con 5 estrellas sobre 5

great staff very helpful and polite…

great staff very helpful and polite Michele and david great team

14 de diciembre de 2024
Opinión espontánea
Logotipo de Wickes - Hinckley

Respuesta de Wickes - Hinckley

Hi Paul, thank you so much for your lovely review, we are glad to hear Michelle and David were able to deliver such a quality service. - SW

Valorada con 5 estrellas sobre 5

Bathroom bliss from Wickes Hinckley branch

The driving force behind our absolutely stunning bathroom was our in store designer/fairy godmother Karen Waldron. Wickes had a huge range of beautiful bathroom fittings and tiles, we were extremely happy with the quality and prices.
The flexibility that Wickes provide for you to include your own designs and fittings if you choose was a seamless process.
Before the project commenced, Wickes a
provided a dedicated team that coordinate your delivery’s and works. They were very efficient and helpful (thank you Janice!).
Karen project managed at every turn to ensure the smooth running of this installation. Some of our items were too big, (shower screen and vanity), but Karen was able to quickly get them re-ordered and returned with absolutely no fuss. The delivery drivers were excellent and courteous with parking and delivery as we live on a very busy road. They were helpful and very friendly.
Karen liaised with our builder from day one and I was often able to just pop into store with any issues which she dealt with there and then.
Karen made us feel like we were her only customers, her unbeatable customer service and genuine care is outstanding. thank you Wickes!

2 de septiembre de 2024
Opinión espontánea
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Respuesta de Wickes - Hinckley

Hi, Loraine. Thank you for taking the time to share your review with us. I'm delighted to learn that, Karen, provided great customer service throughout your bathroom project. I'm also really pleased to see that Karen sorted out any issues that occured and managed every turn to ensure the smooth running of your installation. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Mick and Chris Hickey - very pleased.

Kitchen installation by Wickes just finished. We are very satisfied. Sandhu did a great job of the designing for us - would recommend him to anyone thinking of having an upgrade - his taste in units and appliances is impeccable. Our fitter ,James - J M Kitchens - who Sandhu got for us was brilliant - very clean and helpful throughout the installation. Between them I would say it was an absolutely first class job. No complaints at all.

3 de diciembre de 2024
Opinión espontánea
Logotipo de Wickes - Hinckley

Respuesta de Wickes - Hinckley

Hi, Michael. Thank you for taking the time to share your review with us. I'm really pleased to see that your design consultant, Sandhu, did a great job designing your new kitchen. I'm also really pleased to see that your installer, James was brilliant, very clean and helpful. Furthermore, I'm really happy to see that between both, Sandhu and James, they did a first class job that you are satisfied with. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Very helpful member of staff on the…

Very helpful member of staff on the paint mixing aisle.
Advised me on the best type of paint and size I needed to cover area I was painting

8 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Hinckley

Respuesta de Wickes - Hinckley

Hi There, thanks for taking the time to share this feedback. RD

Valorada con 5 estrellas sobre 5

Happy and knowledgeable people

Happy and knowledgeable people. Got exactly what I needed and all put into the boit of my car by a most obliging member of staff.

6 de noviembre de 2024
Opinión espontánea
Logotipo de Wickes - Hinckley

Respuesta de Wickes - Hinckley

Hi There, thanks for taking the time to share this feedback. RD

Valorada con 1 estrellas sobre 5

Rude Till Operator

Served by a very rude man this afternoon, continually moaning that he finished at 4 and it was now 4.10. No communication or customer service skills whatsoever

4 de octubre de 2024
Opinión espontánea
Logotipo de Wickes - Hinckley

Respuesta de Wickes - Hinckley

Hi, Matthew. Thank you for taking the time to share your review with us. I'm really sorry to learn that you are not pleased with the customer service you received in store. This is not the type of service we expect to see. I have sent you a request for more information, so I can check this out for you. Thank you again for your feedback. - Scott H

Valorada con 5 estrellas sobre 5

Exceptional service throughout

From the design stage, throughout the installation and right through to the completion of our kitchen, the service we received was second to none.
We were included throughout the process and kept up to date with what would be happening and when. The whole process was conducted with as little disruption to us as possible, as everything was cleaned and tidied at the end of each day.

15 de agosto de 2024
Opinión espontánea
Logotipo de Wickes - Hinckley

Respuesta de Wickes - Hinckley

Hi Amanda, thanks for taking the time to share this feedback, we are pleased to hear that you received a great service from start to finish, we are also pleased to hear that you were kept up to date at every stage, we appreciate you taking the time to let us know. RD

Valorada con 5 estrellas sobre 5

Highly recommended

Excellent guidance from designer Mr Sandhu, seamless installation by the Wickes team.

20 de agosto de 2024
Opinión espontánea
Logotipo de Wickes - Hinckley

Respuesta de Wickes - Hinckley

Hi, Dean. Thank you for taking the time to share your review. I'm really pleased to hear that your design consultant, Mr Sandhu, was excellent during your design appointment. I'm also happy to see that your installation team were great. Thanks again for your valuable feedback. - Scott H

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