Wickes - Hinckley Opiniones 

138
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TrustScore: 4.5 sobre 5

4,7

Sword Drive, Hinckley Leicestershire, LE10 0GL, GB

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Nat was great and extremely helpful when some paint mixed, and super attentive when our first mix didn’t come out right, second time lucky was a charm! Thank you Nat!

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Valorada con 1 estrellas sobre 5

Have already made a report on here about my poor experience. Just wanted to provide a further update as to how dreadful the customer service is. As yet I have had no response to my complaint from... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We would like to thank Sarah at Wickes Hinckley for her excellent customer service. She was approachable, friendly, and genuinely eager to help. Her positive attitude and helpful advice made our visit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sandhu was really helpful and gave us lots of good advice as to which unit fits where in our oddly shaped kitchen. It really felt like he had our best interests at heart rather than upselling us, whic... Ver más

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Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Hinckley

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Sword Drive, Hinckley, Leicestershire, LE10 0GL, Reino Unido

  • +441455613385

4,7

Excelente

TrustScore: 4.5 sobre 5

138 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(138)

14.688 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Wickes Bathroom

We purchased a kitchen from Wickes, Hinckley We worked with Sandhu who has been on hand for any queries we have had, we had some slight issue with stock when goods were delivered but again was sorted via Sandhu.
The installation of the bathroom was a dream the team we had couldn’t have been any better.

28 de agosto de 2025
Opinión espontánea
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Respuesta de Wickes - Hinckley

We're happy to hear that you had a positive experience with your new kitchen and bathroom. We appreciate you acknowledging the support you received from Sandhu and that the stock issue was resolved. We are grateful for your feedback. -AK

Valorada con 5 estrellas sobre 5

Wonderful!

After a complete and utter failure from the 1st designer, we were recommended to go back to Wickes by the absolute diamond of a fitter; Pete, and speak with Sandhu; to get him to redesign a whole new kitchen. And honestly truthfully, we do not have the words. From his initial visit, polite, friendly, very knowledgeable and very professional. Within a day he had completely redesigned our lovely new kitchen, sent over the new images, and organised us to visit to run through the finer details. We sat at store, and Sandhu explained all the finer details, exceptionally well, precisely and clearly. He took us to the display area, where we could see how it would all look together; splashback, work surface, and cupboard facings, and I'm not ashamed to say; looking at those items reduced me to tears. So so lovely and easily imagined in our little space for the kitchen. On Sandhus desk, he has quite a few trophies, which from our experience, very very well deserved, just hope we in some small way can add to. Between Sandhu and Pete; a very formidable team, in the kitchen design/fitting world. Top top people, seriously cannot rate highly enough. And a mention also to Martin, the manager at Wickes, who was a bit surprised and disappointed as to the first design going so totally badly; and our our whole experience.

30 de agosto de 2025
Opinión espontánea
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Respuesta de Wickes - Hinckley

Hey Steve, thanks for your wonderful feedback, and I'm delighted that Pete and Sandhu were fantastic with your kitchen design, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

Amazing customer service from Sandhu!

My partner and I have just purchased a kitchen from Wickes, Hinkley for our first home. We worked with Sandhu who has been so supportive, understanding and he made this journey so easy for us. Sandhu came to visit our home for measurements the day after we saw him in store and he designed a kitchen even better than what we imagined. We wanted to add this review to share the excellent customer service experience we received with him and just another way of us saying thank you! We cannot wait to see our kitchen in real life and seeing our first house turn into a lovely home.

Sandhu, your help has been outstanding!!!

25 de agosto de 2025
Opinión espontánea
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Respuesta de Wickes - Hinckley

Hi Sadie, thank you so much for taking the time to share your experience with Sandhu in our Hinkley store. I'm so happy to hear that Sandhu was able to create a design that exceeded your expectations. It's great that he was also supportive and understanding with you during this process for your first home. -LG

Valorada con 5 estrellas sobre 5

Pete Bailey & RIcky were fantastic

Pete Bailey & RIcky were fantastic ! Punctual, hard=working and very professional working to the highest standard- I'm over the moon with my new kitchen ! I would highly recommend Wickes with the installation from Pete!

23 de junio de 2025
Opinión espontánea
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Respuesta de Wickes - Hinckley

Hi Esther, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Pete, Baily and Ricky in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Very happy choosing our kitchen very…

Very happy choosing our kitchen very helpful nothing was to much trouble
Yussuf Ibrahim was brilliant

7 de agosto de 2025
Opinión espontánea
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Respuesta de Wickes - Hinckley

Hi Rodney, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

Save time and go straight to Wickes!

We went to many different kitchen suppliers to explore designs, prices and service provided. Without a doubt Sandhu gave us the best experience - which is why we went with wickes in the end.
From start to finish he was great! He came out to the house to measure up and get a feel for the space. With his experience he recommended the best lay out but also listened to what we wanted and the ideas we had.
He wasn't at all pushy with the sale, which we found other places were.
His communication was great and he had a real standard of excellence - clearly taking pride and care over his work.
Thank you Sandhu!

We received our kitchen today and are excited to get building.

1 de julio de 2025
Opinión espontánea
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Respuesta de Wickes - Hinckley

We appreciate you sharing your experience. We're happy to hear that Sandhu provided you with the best experience when exploring kitchen designs. It's great to know they listened to your needs and provided excellent service. We hope you enjoy your new kitchen!
- PP

Valorada con 5 estrellas sobre 5

Excellent service & a superb, high quality fitted kitchen

If you’re thinking of having a new kitchen installed the design consultant, Sandhu, gets you off to a good start. He is friendly, polite & professional. He designed a kitchen that met with our requests, & helped us every step of the way. Everything from beginning to end was all taken care of. Deliveries & contractors, especially our kitchen fitter, Phil, were all brilliant & we were kept updated throughout. We’re thrilled with our new kitchen. Many thanks to everyone involved.

22 de julio de 2025
Opinión espontánea
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Respuesta de Wickes - Hinckley

Hey Mrs D, thanks for your amazing review, and I'm delighted that Sandhu and Phil were first class throughout your kitchen design and installation, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

Fitted kitchen

Home visit and design by Sandhu was easily arranged, quick and easy to understand. The hardest part of the design process was the amount of options and combinations I could’ve chosen but Sandhu was great and able to use his experience and knowledge to help with this. The quality of the units are good. Payment terms were easy to sort out and straight forward. The two fitters, Kris and Saul were great, any issues from paper to fitting were quickly spotted and offered sensible solutions. They were polite, courteous, efficient and very clean. I was left with a very high standard fitted kitchen and if I had any work done again would always ask for them. Thank you to everyone involved.

26 de mayo de 2025
Opinión espontánea
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Respuesta de Wickes - Hinckley

Hey Tracey, thanks for your amazing review, and I'm delighted that Sandhu, Kris and Saul were able to help you throughout your kitchen design and installation, enjoy your new space! - Dylan

Valorada con 5 estrellas sobre 5

Excellent customer service

We recently visited the Hinckley showroom to look at kitchens, and met with your design consultant Sandhu, who was absolutely brilliant. Sandhu came to our home a few days later and took measurements, and has now designed us a beautiful new kitchen which we absolutely love. Sandhu took time to sit with us and fine-tune the designs; he is friendly and professional and nothing is too much trouble. Our kitchen is now on order and we simply cannot wait for the transformation to take place. Thank you Sandhu!

1 de julio de 2025
Opinión espontánea
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Respuesta de Wickes - Hinckley

We appreciate you sharing your positive experience with designer Sandhu! We're delighted to hear that you found Sandhu to be brilliant and that you love the new kitchen design. We're excited for the transformation to take place!
-AF

Valorada con 5 estrellas sobre 5

got sandhu to desidn our kitchen very…

got sandhu to desidn our kitchen very happy with his approch to what we needed at wickes hinckley very easy to order all explaned and computer picture plan of kitchen realy made our mind up delivered on time one unit missing sandhu sorted this out got it within 4 days all good

17 de mayo de 2025
Opinión espontánea
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Respuesta de Wickes - Hinckley

We're happy to hear that you were very satisfied with the kitchen design assistance you received from Sandhu. We appreciate your feedback regarding the missing unit and are glad it was resolved quickly. Thank you for your review!
-AF

Valorada con 5 estrellas sobre 5

Our recent experiences with Wickes in…

Our recent experiences with Wickes in Hinckley has been nothing but amazing so far. After only one weekend, we were completely blown away by the designs of our (future!) brand new kitchen by Sandhu.

Following a quick visit to Wickes to view some showroom kitchens, Sandhu approached us to help us on our kitchen journey, after a visit to our house and a quick turnaround of his designs, we saw our new kitchen come to life, he walked us through each element, taken into account our preferences, the functionality and aesthetics of our kitchen, he really understood what we were looking for. Even after taking some time to deliberate over this new project, Sandhu has been incredibly patient, understanding and guided us every step of the way, we feel as though we are in safe hands during this process and we couldn't recommend Sandhu and Wickes at Hinckley enough!

15 de junio de 2025
Opinión espontánea
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Respuesta de Wickes - Hinckley

We appreciate you sharing your amazing experience with us. It's great to hear that you were blown away by the kitchen designs with Sandhu and the support provided throughout the design process! We're happy that you feel in safe hands and we thank you for your recommendation! We hope you love your new kitchen and the install goes smoothly!
-AF

Valorada con 5 estrellas sobre 5

Yussuf was helpful and supportive

Yussuf was helpful and supportive in choosing a kitchen that fit our needs and our budget. He visited the property and confirmed measurements before we ordered and even helped when we wanted to make a minor adjustment a couple of days after ordering. He felt thorough and knowledgeable and offered us cost effective ways to cupboard our boiler given that a standard wall unit wouldn't fit.
We appreciated his help and information throughout the process.

31 de mayo de 2025
Opinión espontánea
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Respuesta de Wickes - Hinckley

We're happy to hear that the guidance in choosing a kitchen met your needs and budget. We appreciate that the property visit, measurement confirmation, and help with adjustments were valuable. It's great to know that the cost-effective boiler solution was helpful. Thank you for your feedback. TW

Valorada con 5 estrellas sobre 5

I wanted to take a moment to share our…Fantastic kitchen

I wanted to take a moment to share our experience with the new kitchen design we had done. We worked with Sandhu from the Wickes store in Hinckley, and we couldn't be happier with the results. Sandhu truly listened to our ideas and understood our vision, bringing it to life in a way that exceeded our expectations.

Thank you for your attention!

Jon & Pip

14 de noviembre de 2024
Opinión espontánea
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Respuesta de Wickes - Hinckley

We appreciate you sharing your experience. We're happy to hear that our designer Sandhu understood your vision for your new kitchen and exceeded your expectations. Thank you!-GS

Valorada con 1 estrellas sobre 5

Don’t use Wickes installer services

Complaint - we recently had a new shower fitted, the fitter didn’t follow Wickes policy and tried to get additional money from us even though we had a finance agreement agreed for all the work. Additionally the shower hinges were faulty and needed replacing and the fitter damaged our existing floor tiles. Wickes have offered £50 as goodwill. This I find absolutely disgusting way to treat customers who have taken a large financial agreement out. Wickes have been totally unresponsive and unhelpful in the whole process taking no ownership for the fitter.

12 de junio de 2025
Opinión espontánea
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Respuesta de Wickes - Hinckley

Hi Peter, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this order. This is not the level of service we try to deliver here at Wickes. - AH

Valorada con 5 estrellas sobre 5

I recently bought a kitchen from Wickes…

I recently bought a kitchen from Wickes and the whole experience of purchasing it from the designer to the fitter was excellent. Karen the designer from the Hinckley branch was so helpful which made the designing process very easy. The fitters Peter and Ricky were absolutely brilliant they turned up on time, was very tidy and their workmanship was 100% excellent. The kitchen looks amazing and I couldn’t be more pleased with it - well done Wickes you have amazing staff and the kitchen is perfect.

3 de junio de 2025
Opinión espontánea
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Respuesta de Wickes - Hinckley

We appreciate you sharing your experience. We're so happy to hear that the kitchen design process was easy and that the fitters were punctual, tidy, and delivered excellent workmanship. We're glad you are pleased with your new kitchen!
-AF

Valorada con 5 estrellas sobre 5

Looked after yesterday by a very polite…

Looked after yesterday by a very polite young lad . I had an enquiry re the self mix paint something I have zero knowledge of . He was able to advise me & also showed me other exterior paints available. I’m a woman over 50 who has become invisible to most of the world and is dismissed frequently
(to their peril ) so it’s refreshing to receive excellent customer care. Thanks Kyle it’s the little things 😊

28 de mayo de 2025
Opinión espontánea
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Respuesta de Wickes - Hinckley

We're glad to hear that you received excellent customer care and found our advice helpful. We appreciate your feedback and are happy we could assist you with your paint inquiry. It's great to know that our team made you feel valued. TW

Valorada con 5 estrellas sobre 5

Buying kitchen units

Sandhu was very knowledgeable and professional. He explained everything and had lots of time for our questions!

26 de mayo de 2025
Opinión espontánea
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Respuesta de Wickes - Hinckley

Hi Julie, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Sandhu in our store and that they provided you with useful advice. -AH

Valorada con 5 estrellas sobre 5

2nd time around!

This is the second time we have bought a kitchen from Wickes in Hinckley and Sandu was epic!

Great experience!

25 de mayo de 2025
Opinión espontánea
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Respuesta de Wickes - Hinckley

Hi there, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us. -AH

Valorada con 5 estrellas sobre 5

Yussuf ibrahim Hinckley store

We had a great experience with yussuf ibrahim from wickes Hinckley store, he went above and beyond designing our new kitchen, all sorted in a day. Couldn’t fault him atall thankyou yussuf - from mr and mrs Jennings

22 de mayo de 2025
Opinión espontánea
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Respuesta de Wickes - Hinckley

We're happy to hear that you had a great experience. Thank you for acknowledging our team member's efforts in designing your new kitchen. We appreciate your positive feedback! TW

Valorada con 5 estrellas sobre 5

Kitchen design by Sandhu

Requested Sandhu design my kitchen after having him highly recommended by a friend. After comparing his design to one of Wickes competitors I decided Sandhu's was by far the best design. His initial design made very good use of the space I had. I had a couple of return visits to tweak colours of cabinets and worktops and also finalise fittings such as taps etc. I had put off buying a kitchen because I was anxious about the work involved as needed new plumbing and some electrical work. As someone who has never needed work before, it sounded complicated. After he spoke to a fitter he reassured me what I wanted was possible and made it sound easy.

Very happy with my new Kitchen.

15 de mayo de 2025
Opinión espontánea
Logotipo de Wickes - Hinckley

Respuesta de Wickes - Hinckley

Thank you for taking the time to share your positive review. We are delighted to hear that you were happy with the design service you received from Sandhu. It's wonderful to know that he was able to create a design that made the best use of your space and that he was able to put your mind at ease regarding the plumbing and electrical work required. We appreciate you choosing us for your kitchen project and hope you enjoy your new kitchen for many years to come.
-AF

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