Wickes - Peterborough Opiniones 

145
TrustScore: 4.5 sobre 5

4,7

Forty Acre Road, Peterborough Cambridgeshire, PE1 5PS, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent customer service from Steve the Manager at the Peterborough branch, he personally dealt with my complaint regarding some wickes products (The first complaint about wickes products after... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Pavels was a great help. He kept asking me if there was anything else and reminding me to buy other items I needed, with great rapport.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went to the Wickes Peterborough branch today, to enquire about some Dulux paint, I was served by Colin, he was outstanding, what a nice chap and he was very informative Genuinely Peterboroug... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Waited for an email to confirm an appointment and be able to send some pictures what I would like as she has promised to email after home measurements. Very disappointed after second meeting in store,... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. Proveedor para baños
  3. Tienda de suministros de cocina
  4. Empresa de energía solar

Sobre Wickes - Peterborough

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Forty Acre Road, Peterborough, Cambridgeshire, PE1 5PS, Reino Unido

  • +441733342937

4,7

Excelente

TrustScore: 4.5 sobre 5

145 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(145)

13.831 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Peterborough Wickes Store

Recently visited Peterborough Wickes store and was helped by Sally who was very knowledgable and was extremely helpful with our questions and queries.
Thank you keep up the good work 👍

22 de noviembre de 2025
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

Hi Rach, We appreciate you taking the time to share your positive experience. We're happy to hear that Sally was knowledgeable and helpful with your questions. - Sean

Valorada con 5 estrellas sobre 5

Amazing service by Sally

Sally at the Peterborough Wickes was exceptionally kind and helpful. Thank you for all your help Sally!

10 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

Hi SK, Thank you for telling us about how kind and helpful you found our staff member Sally on your recent visit to our Peterborough store. Thank you for taking the time to leave a five-star review.

Valorada con 5 estrellas sobre 5

The help from Abdur was exceptional

The help from Abdur was exceptional, I had some large items, he helped me load them and take them to my van ,brilliant

23 de febrero de 2026
Opinión espontánea
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Respuesta de Wickes - Peterborough

Hey Paul, thank you for your amazing feedback and I'm delighted that Abdur was first class throughout your visit to our Peterborough store! - Dylan

Valorada con 5 estrellas sobre 5

Lovely staff

The ladies are always really helpful, Sally, Sarah and Pamela. We enjoy shopping at Wickes and can normally get everything we need, which was the case today.

2 de marzo de 2026
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

Hi Sally,

We appreciate you taking the time to leave us a fantastic review. We're thrilled to hear that our colleagues are helpful and that you enjoy shopping with us. -Ellysse

Valorada con 5 estrellas sobre 5

Amazing customer service by Pamela

Amazing customer service by Pamela, great knowledge and supported me buying some products I needed for a project - asset to the team

25 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

Hi Jack, Thanks for taking the time leaving your review. We are happy to hear that Pamela was able to help you get the products that you needed for your project and showed a great range of knowledge. Thanks again for the kind feedback. -JL

Valorada con 5 estrellas sobre 5

I had an amazing experience at Wickes…

I had an amazing experience at Wickes in Peterborough yesterday. I wanted to set up
A business account and was assisted by Sally who provided wonderful customer service. I wanted to place 2 orders for delivery and again all handled efficiently. Sally is a real credit to Wickes.

24 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

Hi, Leon. Thank you for taking the time to share your review with us. We are delighted to see that Sally provided amazing customer service during your visit, helping set up a business account and sorting your deliveries. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Wickes Peterborough

Visted wickes Peterbrough Was helped by a very helpful member of staff her name was sarah .First class member of staff thank you.

24 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

We appreciate you taking the time to share your experience with us. We're happy to hear that Sarah was very helpful during your visit. -AK

Valorada con 5 estrellas sobre 5

Put simply….

Put simply….. every Wickes should have a Colin. What an absolute ambassador for customer service he is. He helped me out in the Peterborough store with my paint order and requirements (Knotted Twine) both over the phone and in the store, and in all instances was sincere and very helpful. Thank you Colin - an absolute gem.

20 de febrero de 2026
Opinión espontánea
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Respuesta de Wickes - Peterborough

Hi Gail,

We are really happy to hear that Colin in the Peterborough store was so helpful with your paint order. Thank you for your kind feedback. -Ellysse

Valorada con 5 estrellas sobre 5

Jason Blunt was brilliant

Jason Blunt (Peterborough Store) was brilliant. He helped us from start to finish with choosing our kitchen and then last minute our shower room when we decided to have this done too. He was calm, focussed asked all the right questions which helped us make the best decisions within our budget. He ensured we had great kitchen and bathroom fitters and everything went seamlessly. He wasn’t pushy ( a big turn off for us and stopped us going from a rival showroom). His approach ensured Wicks got the business and we got everything we could wish for. We placed the order in August but chose to have the work completed in January 2026 (could have had it done sooner). A big thank you from us

25 de agosto de 2025
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

We appreciate you sharing your experience. We're happy to hear that you felt supported throughout the process of choosing your kitchen and shower room. It's great to know that Jason's approach helped you make the best decisions for your needs and budget. Thank you for your feedback. -SM

Valorada con 5 estrellas sobre 5

Customer service exceptional!!

What an amazing team they are at Wickes!
Andrea was so kind to me helped me find what I needed and also helped with with an issue I had with some paint and Colin was so lovely too, those two are the epitome of customer service, kind, friendly, helpful, knowledgeable and most off all happy.
Also thank you to Joel the manager lovely lovely man

13 de febrero de 2026
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

We're happy to hear that you had such a positive experience in our store. It's great to know that Andrea and Colin were so helpful and supportive, and that their customer service stood out to you. Thank you for your kind words! -AK

Valorada con 5 estrellas sobre 5

Fantastic experience at Peterborough Wickes

We had such a fantastic experience at Wickes that I felt compelled to leave a review. What started off as a bit of a nightmare—trying to buy paint while struggling to find the right colours, tin sizes, and stock—quickly turned into a genuinely brilliant visit. Sally went above and beyond to help us, patiently checking stock, finding alternatives, and guiding us through everything with such positivity and care. Her customer service was truly first-class.

Thanks to her, the whole experience went from a solid zero (confused, frustrated, and ready to give up) to a 10—smooth, easy, and actually enjoyable. In a time when help in stores doesn’t always come easily due to staff cutbacks and, frankly, not-so-great attitudes, this was incredibly refreshing. Every member of staff we interacted with was positive, engaging, and genuinely wanted to help.

Huge thanks to Sally and the team—this is exactly the kind of customer service that keeps people coming back. 🌟

29 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

We're happy to hear that you had such a positive experience. It's great to know that Sally was able to turn your initial frustration into an enjoyable visit. We appreciate your kind words and are glad that our service met your expectations. -AK

Valorada con 4 estrellas sobre 5

Thank you Catherine

My sister and I were exploring kitchens, we had the initial viewing and then had the kitchen designed worked up on the computer. The image looked amazing and the team were supporting us to achieve a reasonable price, we were unsure with what we wanted Catherine was so kind and allowed us to change our mind very last minute and gave reassuring advice. The kitchen has now been ordered yayyy.

29 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

Hi, Melody. Thank you for taking the time to share your review with us. We are rally pleased to see that Catherine was able to create a design for your new kitchen that looked amazing, whilst supporting you and making any changes that you required. Please do keep us updated on your project. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Colin was fantastic!

Popped along to buy some materials and Colin was a great help and very friendly! Thanks again Colin for a lovely customer service!

28 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

Hi Emily,

We are delighted to hear that you received great customer service and that Colin was helpful and friendly. Thank you for sharing your experience with us. -Ellysse

Valorada con 5 estrellas sobre 5

Very competent and good at her job

Very competent and good at her job

20 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

Hi, Phil. Thank you for taking the time to share your review with us. We really appreciate your valuable feedback. - Scott H

Valorada con 5 estrellas sobre 5

Very helpful

We visited to buy tiles for our kitchen, they didn’t have enough in stock but the lady at the till was so helpful. Ordered them on line for us and managed to get a discount for us too. We spent over £500 and were very happy with our purchase.

17 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

Hey, thank you so much for your five-star review, and we're delighted you're very happy with your purchase! - Dylan

Valorada con 5 estrellas sobre 5

Went in to go buy paint and Colin & Pav…

Went in to go buy paint and Colin & Pav was amazing help me out

6 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

Hi Kav, Thanks for taking the time leaving your review. We are happy to hear that Colin and Pav in your local store was able to help get the paint you needed. Thanks again for the kind feedback. -JL

Valorada con 5 estrellas sobre 5

Absolutely brilliant

Absolutely brilliant!
Steve was so helpful and very knowledgeable and signed me up for a Wickes Trade Pro Card account

And Collin Was helpful at the checkout also

Good banter

31 de diciembre de 2025
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

Hey John, thanks for your wonderful feedback and I'm glad you enjoyed the service from Steve and Collin in our Peterborough store! - Dylan

Valorada con 5 estrellas sobre 5

Pav helpful with bulky worktop

Pav helped me get a bulky kitchen worktop off the shelf in the Peterborough store, then helped set me up with a Wickes Pro Trade account to get me 10% off on its purchase, then helped me get it into the car. Great staff experience!

21 de diciembre de 2025
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

Hey Paul, thanks for your wonderful feedback, and I'm glad to know that Pav was able to help you out in our Peterborough store! - Dylan

Valorada con 5 estrellas sobre 5

Wickes Peterborough 10/10 thanks to Colin too

Went to the Wickes Peterborough branch today, to enquire about some Dulux paint, I was served by Colin, he was outstanding, what a nice chap and he was very informative

Genuinely Peterborough Wickes are probably the best trade counter business I use, the staff are always pleasant and helpful

Its a great store excellent products great location fab team.

Cheers

Duncan

16 de diciembre de 2025
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

We appreciate you sharing your positive experience. We're happy to hear that Colin was pleasant and helpful, and that you were impressed with the service you received. -AK

Valorada con 5 estrellas sobre 5

Colin went above and beyond helping us…

Colin went above and beyond helping us to get a refund for 2 internal door frames bought in error. And has reinforced our trust in Wickes. He is a very pleasant and helpful employee

10 de diciembre de 2025
Opinión espontánea
Logotipo de Wickes - Peterborough

Respuesta de Wickes - Peterborough

We're happy to hear that Colin's assistance with the refund process exceeded your expectations. We appreciate you taking the time to share your positive experience and feedback. -AK

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