Wickes - Pontefract Opiniones 

123
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TrustScore: 4.5 sobre 5

4,6

Park Road, Unit A Park Road Retail Park, Pontefract West Yorkshire, WF8 4PR, GB

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We recently purchased a Kitchen from Wickes Pontefract,using our own fitter to install it .The designer came out and did a great job in the planning Due to the inevitable snags due to our old propert... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Deb was amazing with us yesterday. We shop at wickes Pontefract regularly, we are self employed and Deb helped us activate a trades card. Each time we go in to store Deb is always smiling always g... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have been to Wicks at Pontefract several times this past week and the service was excellent. Deb at the tills is always chatty and helped me find what I was looking for. She even saved me some money... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Ferretería
  2. también en la categoría
  3. Empresa de energía solar
  4. Proveedor para baños
  5. Tienda de suministros de cocina

Sobre Wickes - Pontefract

Escrito por la empresa

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Información de contacto

  • Park Road, Unit A Park Road Retail Park, Pontefract, West Yorkshire, WF8 4PR, Reino Unido

  • +441977602902

4,6

Excelente

TrustScore: 4.5 sobre 5

123 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(123)

14.656 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service

Hi, I went to Pontefract wickes today and got a trade account with Deb. She was brilliant and helped me through the process.
It's always good when the staff are helpful and knowledgeable.
Thanks Deb

28 de abril de 2026
Opinión espontánea
Logotipo de Wickes - Pontefract

Respuesta de Wickes - Pontefract

Hi, thanks for your lovely feedback. We’re so pleased to hear Deb was able to help you set up your trade account. We’ll be sure to pass this on to her. Thanks for choosing Wickes! -AK

Valorada con 5 estrellas sobre 5

Deb was super helpful to us today

Deb was super helpful to us today, we’ve shopped at Wickes many times but today we were asked by Deb if we had a trade account which we didn’t. Really quick and easy to apply and she was really helpful and friendly. Thanks Deb

27 de abril de 2026
Opinión espontánea
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Respuesta de Wickes - Pontefract

Hi Nicole, Thanks for taking the time leaving your review. We're happy to hear that Deb was able to help you get your trade account set up. This is the kind of service we aim to achieve in all our stores. Thanks again for the kind feedback. -JL

Valorada con 5 estrellas sobre 5

Friendly and helpful

Friendly and helpful, lady at the till was really kind and patient with my children.

10 de abril de 2026
Opinión espontánea
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Respuesta de Wickes - Pontefract

Hi Richard Ireland, We appreciate you taking the time to leave us this great review! We're so glad to hear that our team was helpful and kind to your children. -LC

Valorada con 5 estrellas sobre 5

We recently purchased a Kitchen from…

We recently purchased a Kitchen from Wickes Pontefract,using our own fitter to install it .The designer came out and did a great job in the planning Due to the inevitable snags due to our old property,we where in contact with them on quite a few occasions.We have to say that the way they handelled our requests was exemplary. And so we can highly recommend Ben and Colin for the entire process ,from start to finish. Kudos to them both Many thanks Steve and Lynne

31 de enero de 2026
Opinión espontánea
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Respuesta de Wickes - Pontefract

Hi, Thanks for taking the time leaving your review. We're happy to hear that the designer did a great job planning your kitchen and that our team handled your requests in an exemplary way, especially given the snags due to your property's age. Thanks again for the kind feedback. -JL

Valorada con 5 estrellas sobre 5

Debs was amazing

I use pontefract Wickes regularly. Debs is always polite and has general chit chat, very smiley and professional.

2 de marzo de 2026
Opinión espontánea
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Respuesta de Wickes - Pontefract

Hi Tom, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Debs always provides quality customer service! -Summer M

Valorada con 5 estrellas sobre 5

Deb is a true asset to the Wickes team, and her outstanding customer service

I recently visited Wickes in Pontefract and was blown away by the exceptional service I received from Deb. From the moment I walked in, she was welcoming, knowledgeable, and genuinely eager to help — going above and beyond to make sure I found exactly what I needed. Deb is a true asset to the Wickes team, and her outstanding customer service made what could have been a stressful experience an absolute pleasure. I will definitely be returning, and I hope Deb gets the recognition she truly deserves!

3 de noviembre de 2025
Opinión espontánea
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Respuesta de Wickes - Pontefract

Hi NPC, We appreciate you sharing your positive experience at our Pontefract store. We're happy to hear that you found Deb helpful and that her service made your visit a pleasure. It's great to know you'll be returning. -LC

Valorada con 5 estrellas sobre 5

Deb was amazing with us yesterday

Deb was amazing with us yesterday. We shop at wickes Pontefract regularly, we are self employed and Deb helped us activate a trades card.
Each time we go in to store Deb is always smiling always goes out of her way to say hello and have a chat with us.
Yesterday was busy on the tills and Deb had radioed for support on the tills. Unfortunately nobody responded to her instantly, but she calmly and confidently served each person quickly!
Thank you so much Deb!

16 de febrero de 2026
Opinión espontánea
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Respuesta de Wickes - Pontefract

Hi Natalie, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Deb consistently delivery good quality customer service! -SM

Valorada con 5 estrellas sobre 5

Excellent service from Deb

Excellent service from Deb, couldn't have been more helpful.

17 de febrero de 2026
Opinión espontánea
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Respuesta de Wickes - Pontefract

Hi Claire,

We're thrilled to hear that you received excellent service from Deb, It's great to know they were helpful. Thank you for sharing your feedback with us! -Ellysse

Valorada con 5 estrellas sobre 5

Visited the Wickes store pontefract…

Visited the Wickes store pontefract over 2 days . Looking for certain things in store . Wanted a specific colour in paint but couldn’t see it in the sample colours on display . We was helped by assistant in store. Just want to give a thank you to Vikki as went out her way to help and we very satisfied customers .

3 de febrero de 2026
Opinión espontánea
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Respuesta de Wickes - Pontefract

Hi Gwen, we're happy to hear that you had a positive experience during your visits. We appreciate you mentioning the assistance you received in finding the specific paint color you wanted. Thank you for your feedback! - LG

Valorada con 5 estrellas sobre 5

Deb at Pontefract was so helpful and…

Deb at Pontefract was so helpful and kind. She efficiently helped us use the app which saved us money. Products at good price and quality as always.
Would offer this lady a job if she needed one. Pleasant and efficient. Excellent member of staff

1 de febrero de 2026
Opinión espontánea
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Respuesta de Wickes - Pontefract

Hi Tina, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Deb was able to help you use the app! -SM

Valorada con 5 estrellas sobre 5

Thank you Deb!

I called in for some timber and boarding and Deb on the till was super helpful.
She helped me download the app and get signed up for the trade discount

Many thanks!

17 de enero de 2026
Opinión espontánea
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Respuesta de Wickes - Pontefract

Hi Scott.

We're happy to hear that you found our team member helpful when you called in for timber and boarding and that they assisted you with the app and discount.- PP

Valorada con 1 estrellas sobre 5

Wickes ghosted me!

The consultant came out on time, I met him for a follow up appointment in store to design the bathroom. Then nothing! He was supposed to email my quote over and he’s totally ignoring me. I have emailed him and called the store to chase up my quote. It’s been over two weeks and no reply. Total waste of my time I won’t be using Wicks for my bathroom that’s for sure

5 de enero de 2026
Opinión espontánea
Logotipo de Wickes - Pontefract

Respuesta de Wickes - Pontefract

Hi, Frances. Thank you for taking the time to share our review with us. I'm sorry to see you haven't received your quote for your bathroom. I have sent you a request for more information, so I can look into this for you. Thank you again for your valuable feedback. - Scott H

Valorada con 5 estrellas sobre 5

Deb.

Deb , the woman who served me was so helpful, served with a smile and very friendly

13 de enero de 2026
Opinión espontánea
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Respuesta de Wickes - Pontefract

Hi, Deb. Thank you for taking the time to share your review with us. We are happy to see that you found our staff to be helpful and friendly. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

When Ever Debs Is Serving She Is The…

When Ever Debs Is Serving She Is The Best At The Pontefract Branch. She Can Never Do Enough To Help.

13 de enero de 2026
Opinión espontánea
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Respuesta de Wickes - Pontefract

Hi Kai, Thank you for taking the time to share your experience. It is great to hear that Deb always provides excellent customer service. -SM

Valorada con 5 estrellas sobre 5

Deb did a great job

Deb did a great job, service with a smile, happy to help me. Quick registration onto TradePro

4 de enero de 2026
Opinión espontánea
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Respuesta de Wickes - Pontefract

Hey Elliot, thank you for your five-star review, and I'm glad you enjoyed the service from Deb in our Pontefract store! - Dylan

Valorada con 5 estrellas sobre 5

Needed some timber at short notice and…

Needed some timber at short notice and Wickes Pontefract was the closest place with it in. Don’t use Wickes that much as it’s a 50 minute round trip, but needs must today. Plenty of stock, easy to find, and a superb service by Deb at the till. Super helpful in helping me set up a trade account so will come back more often. Thanks :)

6 de enero de 2026
Opinión espontánea
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Respuesta de Wickes - Pontefract

Hi Greg. Thank you for telling us about your visit to our Pontefract store. We are pleased that you got the timber you required and that you received great customer service from our college Deb. Many thanks for taking the time to write us a review.- DG

Valorada con 5 estrellas sobre 5

Everything i needed in one store and…

Everything i needed in one store and joining the wickes app made thing much cheaper. Debb at pontefract store is perfect she has the best attitude out of many people behind a till at this time of year. Thanks for the help.

22 de diciembre de 2025
Opinión espontánea
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Respuesta de Wickes - Pontefract

Hi Brad,

We appreciate you taking the time to leave us a review! We're happy to hear that you found everything you needed and that the app helped you save money. It's great to know that Debb provided you with excellent service. -Ellysse

Valorada con 5 estrellas sobre 5

Deb at Pontefract store was fantastic…

Deb at Pontefract store was fantastic today, I haven't visited Wickes much in the past but due to the outstanding care, professional, courteous and genuinely happy to help attitude of Deb I will be visiting much more in the future... Even though it was busy, Deb took the time I needed to assess my needs and help me with my many purchases, she also explained the benefits of the member pro app and signed me up... As the cue if customers started, Deb requested a member of staff to come and help and Will arrived very promptly and speedily helped others as Deb helped me... The service and speed of the staff at Pontefract has amazed me today, all the while they smiled!!
Thankyou Deb, you are a fantastic ambassador for the Wickes brand...

30 de noviembre de 2025
Opinión espontánea
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Respuesta de Wickes - Pontefract

Hi, Carl. Thank you for taking the time to share your review with us. We are delighted to see that, Deb, at our Wickes store in Pontefract, was really helpful, professional and courteous during your visit, helping you with your purchases and making for a great shopping experience. Thank you again for your kind feedback. - Scott H

Valorada con 5 estrellas sobre 5

Wickes Pontefract

Called at Wickes this morning and found everything I needed and the staff were so helpful especially the really nice lady on the checkout, Deb was so helpful and polite she was a credit to the store 10/10 for customer service. Will deffo be back

18 de noviembre de 2025
Opinión espontánea
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Respuesta de Wickes - Pontefract

Hi Danny, Thanks for taking your time to leave your review. We are happy to hear that the staff at the Pontefract store was able to help you find all the things you needed and that Deb was helpful and polite. Thanks again for taking your time to leave your review. -JL

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