WonderDays Opiniones 

673
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

This review is for: Ifly Spitfire Simulator 126 Jug Bank, Ashley, Market Drayton TF9 4NJ, UK Brilliant, you really lose yourself in this spitfire experience. I loved flying over the white cliffs o... Ver más

Valorada con 5 estrellas sobre 5

This company has one of the best customer service representatives we've come across. My wife was given a balloon flight experience from our son and daughter but, regrettably, was not able to take it u... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

When it became apparent a couple of months after purchasing an experience as a gift, that I had provided an incorrect delivery email address, I feared the worst. I needn't have worried - within a cou... Ver más

Valorada con 5 estrellas sobre 5

Great customer experience! I had a little bit of a moment and trouble booking ( my mistake ). Lizzie wasted no time helping me understand the issue, although I had missed the opportunity to the book t... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de regalos

Escrito por la empresa

WonderDays is an experience day company that offers you not only flexibility in the adventures you choose, but we have great customer service plus free exchanges should you change your mind! We have a 30-Day refund policy which means your money back, hassle-free if you change your mind. We offer instant delivery E-vouchers with email vouchers sent straight to your inbox within an hour. If you order before 3pm, your experience will be in the post the same day. With experiences like afternoon tea, track days, escape rooms, bungee jumping, hot air balloon rides, pottery making and West End experiences, we really have something for everyone!


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

673 opiniones

5 estrellas
4 estrellas
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2 estrellas
1 estrella

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4,9

Todas las opiniones

(673)

380 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Booked a driving experience for my…

How bloody convenient to say your team would help when there is not a number to call. And for the records, u never replied to any emails

Booked a driving experience for my son's 13th bday and after taking the money for the booking - saying the booking could be made all over the country - i released they booked the driving experience ONLY to a location of their choice, without telling me where.
As they are a 3rd party brokers they obviously get high paid commission placing bookings somewhere rather than others, and the last thing in their mind is the client care as its they problem having to travel hours and hours and have to spend overnight accommodation as they job is solely to collect money and disappear when it comes to provide after sale care and support.
Typical broker blood sucking machines....
Conveniently they do not have a number to speak with someone, but only a recorded message telling you to email me, so that they will reply when they haven't got anything better to do.

2 de junio de 2026
Opinión espontánea
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Respuesta de WonderDays

We are sorry to hear that you were disappointed with your experience and appreciate you taking the time to share your feedback.

To clarify, your WonderDays voucher was not restricted to Scotland, nor was a location selected on your behalf. As with many of our experience vouchers, customers are able to choose from a number of participating suppliers and locations across the UK when arranging their booking.

Following your enquiry, we provided details of four available suppliers offering this experience. While one supplier operates solely in Scotland, the remaining suppliers offer venues across various UK locations, allowing customers to select the option most suitable for them.

Our customer support team responded promptly to each of your enquiries and worked to provide the information needed to help arrange your booking.

Your voucher remains valid and there is still time to book your experience at a location that works for you. If you would like any further assistance identifying the most convenient venue, our team will be happy to help.

Valorada con 5 estrellas sobre 5

I emailed customer support and Lizzie M…

I emailed customer support and Lizzie M replied. From start to finish Lizzie was super helpful and went above and beyond to help me with my issue of an expiry date. Very kind, reassuring and professional. Thankyou Lizzie.

10 de junio de 2026
Opinión espontánea
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Respuesta de WonderDays

We're so glad Lizzie could help and we hope you enjoy your experience.

Valorada con 5 estrellas sobre 5

A great customer support experience

A great customer support experience. Lizzie has been absolutely brilliant, explaining with great clarity what was happening and how to proceed.
Lizzie even put the right item in my basket to exchange my voucher so I didn't have to find it myself.
Also a lot of flexibility with options offered and patience with my many questions and super slow replies. Couldn't possibly have been more helpful. Thank you Lizzie!

8 de junio de 2026
Opinión espontánea
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Respuesta de WonderDays

What a lovely review! Thank you for taking the time to do it and we hope you have a great experience!

Valorada con 5 estrellas sobre 5

Very helpful customer service team

Very helpful customer service team. The vouchers were sent out to me in person and made a great raffle prize for our event.

21 de mayo de 2026
Opinión espontánea
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Respuesta de WonderDays

Thank you for leaving us this great review.

Valorada con 5 estrellas sobre 5

Great afternoon at the farm

I grew up on a farm in Fife, and there were Highland cows in the field by our house. I loved these big, gentle, beasties, but hadn't seen one up close for years. Until last weekend, when me and my grandson visited a farm a few miles away and got to feed, groom, and pet some gorgeous highlanders. It was just an ordinary farm, with some not so common animals, the highlanders of course, and llamas, alpacas, a Shetland pony, various rare breed sheep and lots of smaller animals and chickens, geese, etc. It was a brilliant afternoon out.

30 de mayo de 2026
Opinión espontánea
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Respuesta de WonderDays

It's such a lovely experience! We're glad you enjoyed it and you enjoyed your afternoon. Thank you.

Valorada con 5 estrellas sobre 5

Great experience with Wonder Days

We were given a Wonder Days experience as a gift. We realised the voucher had expired and so contacted Wonder Days in the hope that they could help.
Lizzie was amazing, she couldn’t have been more helpful and sorted the issue very efficiently.
She extended the voucher so that we had extra time to use it and was so pleasant to deal with.
We recommend this company and a big shout out to Lizzie who is a superstar!
Would certainly use Wonder Days in future.

8 de junio de 2026
Opinión espontánea
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Respuesta de WonderDays

We're glad to hear that Lizzie could help and we look forward to welcoming you again :-)

Valorada con 5 estrellas sobre 5

Delicious

We received a warm welcome. The bar was small and inviting and the cocktails tasted amazing

5 de junio de 2026
Opinión espontánea
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Respuesta de WonderDays

Thank you Sharon.

Valorada con 5 estrellas sobre 5

Unavailable experience

I had an issue with booking an experience that had been purchased for me, as it was no longer available. Lizzie was extremely informative and helpful throughout the process, going above and beyond to resolve the issue. Her excellent customer service and willingness to help made the experience much smoother. Thank you, Lizzie!

5 de junio de 2026
Opinión espontánea
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Respuesta de WonderDays

Thank you for this great review Katie and we're glad Lizzie could help.

Valorada con 5 estrellas sobre 5

Excellent Customer Service provided by Lizzie

Lizzie, was keen to find out about the issue with the voucher and was very considerate in sorting out an appropriate solution.

Quick, polite and solution oriented, exactly what excellent customer service should look like.
Keep up the Great Work Lizzie.

5 de junio de 2026
Opinión espontánea
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Respuesta de WonderDays

Thank you for this great review and we're happy to hear Lizzie helped you.

Valorada con 5 estrellas sobre 5

I have been dealing with Lizzie

I have been dealing with Lizzie, who has the most outstanding customer service skills iv come across in a long while, her comms are brilliant, and will go out of her way to help you. She is a real asset to this company and wish her all the success she deserves. Keep up the good work.

3 de junio de 2026
Opinión espontánea
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Respuesta de WonderDays

Lizzie really goes out of her way to help so we're really pleased she could assist you. Thank you.

Valorada con 5 estrellas sobre 5

WonderDays -British Ale Gift Box

British Ale Gift Box

Wonderdays were very helpful when we had an issue in activating the voucher and we have received the gift box. The beer/ale is of good quality but have to say I feel it is overpriced.

1 de junio de 2026
Opinión espontánea
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Respuesta de WonderDays

Thank you Bill.

Valorada con 1 estrellas sobre 5

What a massive con!!

What a massive con!!! I got a voucher for a driving experiance, hardly any days to book and if you booked a weekend extra £25 and £30 insurnace, then if you choose a good track £55 more. So thought I'd swap for a night away however can't use it in June July or August.
Don't be sucked in to this money scam, just book direct and save you money. So unspet.

3 de junio de 2026
Opinión espontánea
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Respuesta de WonderDays

Thank you for taking the time to leave your feedback. We're sorry to hear that you were disappointed with your experience.

We appreciate that additional charges for certain driving experiences, such as weekend upgrades, premium track selections, or optional damage waivers, can be frustrating. These details are outlined within the experience information before booking, but we appreciate that this can still be disappointing if it wasn't what you expected..

The reason so many customers choose WonderDays is the flexibility we offer. If an experience isn't quite right, vouchers can be exchanged online for thousands of alternative experiences, and we also offer a 30 day refund policy for unused vouchers purchased directly through us. In addition, most vouchers are valid for 12 months, giving recipients plenty of time to choose a suitable date and experience.

We're sorry that the overnight stay options you looked at didn't meet your requirements. Availability and peak-season restrictions can vary between our hotel partners but we value your feedback.

Valorada con 5 estrellas sobre 5

I spoke with Lizzie today who was…

I spoke with Lizzie today who was amazing! She got back to me very quickly and helped me find a solution! Thank you so much! 😊

2 de junio de 2026
Opinión espontánea
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Respuesta de WonderDays

Thank you Lucy for this lovely review.

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service!
I had made a mistake with regards to validating my vouchers due to miscommunication between myself and the person enjoying the experience with me. I emailed Wonderdays and it was dealt with quickly and efficiently by Lizzie M.

1 de junio de 2026
Opinión espontánea
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Respuesta de WonderDays

Thank you for this review and we're glad Lizzie could help.

Valorada con 5 estrellas sobre 5

Exceptional Customer Service and Genuine Compassion

I recently contacted WonderDays after realising that two gift vouchers my wife and I had received as a wedding present had unfortunately expired.

Earlier this year, my wife and I went through significant family-related health challenges, and understandably our focus shifted entirely to supporting our family throughout. As a result, many personal plans were put on hold, and it was only recently that I discovered the vouchers had expired.

I reached out to WonderDays to explain the situation, and Lizzie M from Customer Service could not have been more understanding and compassionate. She took the time to read my email, expressed genuine empathy for what our family has been going through, and kindly arranged for both vouchers to be reinstated and extended for a further three months. She even waived the usual admin fee as a goodwill gesture.

In a world where customer service can often feel impersonal, Lizzie's kindness, understanding, and willingness to help genuinely meant a great deal to us.

Thank you, Lizzie, and thank you WonderDays for such excellent customer service. We are very grateful and look forward to finally enjoying our experience together.

19 de mayo de 2026
Opinión espontánea
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Respuesta de WonderDays

Thank you so much for taking the time to share your experience and for your kind words.

Firstly, we're sorry to hear about the health challenges your family has faced this year. It's lovely to hear that Lizzie was able to provide the support and understanding you needed during a difficult time.

We'll pass your comments on to Lizzie, who will be delighted to know that her assistance made such a difference. Recognition like this means a great deal to our team.

Thank you again for your kind words and for choosing WonderDays. We wish you and your wife all the very best, and we hope you have a fantastic time when you finally get to enjoy your experience together.

Valorada con 5 estrellas sobre 5

I was having trouble booking an…

I was having trouble booking an experience. I emailed and they help me with it. And in the end they made the booking for me as I was not that good with the Internet. Great customer service.

29 de mayo de 2026
Opinión espontánea
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Respuesta de WonderDays

We're really glad the team could help and thank you for leaving us this review.

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