Yupptv Opiniones 

Automatic renewal and no refund

I subscribed to YuppTV from the UK on 17 August 2026.

Today, 17 September 2026, my subscription was automatically renewed and I was charged £19.98 through Stripe.

I did not want to renew the subscription and I cannot use the live channels I originally subscribed for. I also could not find a clear option in my account to switch off automatic renewal.

I contacted YuppTV customer support through their online chat about an hour ago. I asked them to cancel the renewal and refund the £19.98 payment. I was told that they could only stop future auto-renewal and that they would not refund today's renewal.

I am very disappointed with this experience. If a customer does not want to continue a subscription, there should be a clear and straightforward way to prevent the renewal and a reasonable process for dealing with an unwanted renewal.

I have asked YuppTV to escalate my complaint and provide the contractual basis for the automatic renewal and their refusal to refund the payment.

I will update this review if YuppTV resolves the matter and refunds the £19.98.

At this stage, based on my experience, I would not recommend the service.

I purchased the Yupp Tv subscription for 20.98 pounds. It is probably the worst financial decision I’ve made. It shows the same ad continuously on the channel, the reality show Bigg Boss which i wanted to watch isn’t appearing. And i checked the billing information and it shows next billing date as October and I’m sure they’re going to take money without letting me know. Never spend your money here!

I subscribed expecting to access the advertised content on a particular channel in Australia, but it was unavailable. Customer support confirmed that YuppTV does not hold the required broadcast rights in Australia. I requested a refund and followed up by email, but have not received a response.

Automatically charged for a monthly subscription, no refunds/cancellation policy. You can only cancel future renewals via chat or telephone.

We have been Yupp TV for over 4-5 years now but this time the experience has been terrible and worst. The Yupp TV sales team very so persistent to keep calling even at odd times to renew the subscription but as soon as i renewed it the whole team including customer support team has disappeared. We have paid for package including Sony Liv and this is already one month passed and the package is not working as paid for. I have regularly contacting them providing screen shot and every information but no one is taking any action from their team and just ignoring message. Clearly it has become a fraud company and only luring customers to sign up the package and disappear once paid. Will not repeat the same mistake now and never joining Yupp TV again.

Nobody should subscribe Yupp Tv
Youu can not contact them
Transmission is unacceptable you can not hear anything

Firstly, I was not any User of Yupptv. I worked as Customer Support in the company.
Once if any person from US,UK,Canada etc is interested in South Asia(indian) content and it filterates through ur Browser web interest, Company gets Notified. Then later Company gets connected to customer and Pitches about subscription with Spectacular Offers. But in most of the cases , if You use Card payment , From second month you will be Autodebited without Notify; Even If you are facing Issue related streaming you will recieve very rare /No reply for Support as company doesnot allow. Company just focuses on More subscribtions and Less support.

Catch up series are pathetic, dont subscribe

YuppTV does not listen to customer concerns and, especially does not honor customer contract. As a customer commented earlier, when you call YuppTV customer service on their WhatsApp number, all agents taking the call have a standard question and even after several complaints no action is taken. Recently in Australia they have started broadcasting Australian advertisements in between Indian TV channels Catch-up serial and reality show episodes. To telecast the advertisements they delete parts of the serial episodes. So the customer cannot see the full serial episodes on Catch-up. This is a breach of customer contract. Several complaints have been made including video evidence of the Australian advertisements as requested by the YuppTV agent but no action taken up to this date. YuppTV should be reported to the Australian government customer protection authority for breaching the customer contact and take legal action as the commission did for Amazon Prime.
YuppTV should not be allowed to operate in Australia.

I have been a loyal YuppTV customer since 2017 and currently hold long-term subscriptions (YuppTV paid until May 2027 and SonyLIV until Jan 2027). Despite my years of loyalty and paying an extra £7 in April to activate my new TCL TV alongside my two LG TVs, the service has become unacceptable.

Forced Ads on Paid Accounts: I am now seeing intrusive local UK advertisements, on both Live & Catch-up TV - something that should never happen on a paid subscription. I sent video proof to support over a week ago, was promised a fix within 24 hours, and nothing has been done.

Greedy Glitches: Whenever I try to click the final 30-minute slot of any day's Catch-up stream, the app prompts me to pay an extra fee. I submitted screenshots of this glitch, but it remains unfixed.

Non-Existent Customer Support: They have completely shut down phone support in the UK, and trying to get help via WhatsApp is an absolute nightmare—unresponsive and completely unhelpful.

It is clear that YuppTV no longer values long-term customers. Once my subscriptions end, I will not be renewing, nor will I ever recommend them to friends or family. Avoid this service until they fix their technical glitches and restore actual customer support!

I wrote a review last week and the business replied asking for details. Despite giving details they don’t reply. It is just a standard reply from them but they don’t really look into your problems. The support has said some one will get in touch within 24 hours but no one will contact you. Just a scam response from them pretending to look into the problem

The worst channels ,can't even have any channels ,just basic ,horrible and disgusting, waste of money

Awful app, non-existent customer support. They will only be available when its time to take your money. Avoid like the plague

I subscribed yesterday. Money deducted immediately but after 24 hrs still cant watch anything. If I click on any show or movie it says "you have to subscribe". But in settings it shows subscribed. I have raised the issue on their whats app complaint chat. No response.

Pathetic customer service . It took 5 days to get my tv working. It was working good earlier. There seems to be software bug by which I always got message stating pay 58 even though I m logged in from single tv

Since June 25, I've contacted YuppTV by email and WhatsApp almost daily with no resolution. I pay for an annual subscription, but the service doesn't work. Every day I'm asked for the same details and told my issue has been "escalated," yet nothing is fixed. I've requested a refund so I can switch to a provider that actually provides a service. Extremely poor customer support.

They keeping charging when I ask already email to unsubscribe me from their website but they never responded with solution ,just create claim and they are fraud so stay away from this Website or app . I'll definitely be putting on my YouTube so they don't scam other people like did to me and no phone number either what is a scam

Deducted the amount from my card automatically without asking my consent. even though it was only 2 euros, i see it as a significant breach of my privacy and security.

Big time scammers Yupptv.
YuppTV is running a systematic billing trap and ghosting customers.I cancelled my subscription mid-June and was told my service would end on June 30th. Instead, YuppTV unauthorized-charged my card $35 USD after the cancellation date. When I caught the error and demanded my money back, they only issued a partial refund of $29 USD, intentionally withholding the remaining $6.Their claim of "24/7 support" is completely fraudulent. I have tried calling their US customer support number at 9 PM, midnight, and 6 AM, and every single time you are met with an automated recording stating "everyone is busy" before the system cuts you off. They have completely ignored my WhatsApp customer service messages for over 10 hours. I suspect they have now blocked my phone number entirely to avoid resolving this dispute.Keeping $6 from thousands of cancelling users is an illegal, deceptive business practice to skim money.
Worst tv streaming service. Dont have cancelation option through your profile. They want to contact them for cancellation. Charge ridiculous amount.
Even after cancellation and deletion of account they are sending emails for next month payment cycle and charged my card.
Poor customer service. Poor interface.
When asked for refund. They didnot refund full amount. Did not give clear information on why full amount was not refunded.

Uday Nandan Reddy is running an organised scam

One of the waste service.. always glitching and catchup will not work..customer service not at all response and once in a while that too mid night they will respond and that time if I didn’t reply they will close the issue, that is their trick to not solve the issues.. Iam highly recommend pls don’t go to this yupp tv services.