Yupptv Opiniones 

Based on my experience I’m posting this review. Pls don’t trust and waste your money Yupp TV it’s completely fake and waste of money. Their customer service is very horrible and rude as well. Till they get money they will beg you after that they won’t keep trust and commitment. Again don’t WASTE your money whatever they are provided you can get the same in YouTube

This is scam . Once you purchase app for tv they tell it just work for mobile! Do not trust them. On top of that they make auto renewal automatic.

Cheating! Scam!money laundry!rude
Please keep in mind during the subscription because I only subscribe for the month for the trail and the channel is not streaming good and no proper clarity .so,I am stop watching from day 1 but suddenly they have taken money once again for 2nd time .Then I have reach out to them via WhatsApp and inform them that I didn’t subscribe for auto renewal .pls refund my money but they are very rude and they said once money detect they don’t have refund policy . So ,please aware of this cheating and don’t go for them .very rude and doing scam by auto renewal without our knowledge.

Please be aware !please be aware !
Scam !scam !rude!rude!

Constant buffering and lag on yupptv streaming platform. Unable to watch content in peace. I have been experiencing this issue after yuppty forced an update to their app in Feb 2025. Ever since then, its been getting worse. I am so fed up as there is pathetic to zero customer service. Asking me to send screenshot on watsapp and giving silly replies not at all targetted to solving this issue. I asked for a refund last Wednesday and no one has got back to me. Why should customer be responsible for a service from yupptv that does not live up to its basic expectation????

Charging credit even with the sub cancelled.

is extremely poor. The service is slow, with constant buffering and lag, making it frustrating to watch any content.

When I raised a complaint with YuppTV customer service via WhatsApp, their response was completely unacceptable. They stated that they are not responsible for channel issues if they are down on their end and admitted that the streaming quality is bad but claimed they “can’t do much about it.”

To make matters worse, when I requested a full refund due to the poor service, I was told that refunds are not an option once the subscription is activated. This is completely unfair—why should customers pay for a service that doesn’t work properly?

YuppTV needs to take responsibility for its streaming issues and provide fair resolutions for its customers. Right now, their service and support are highly disappointing. I would not recommend YuppTV to anyone looking for a reliable streaming platform.

One of the worst customer service. Blaming the customer for their fault. Non-availability of programmes for which the subscription paid for. No proper channels are available. Worst service

Yupptv has the worst customer service. They don't talk on phone to provide service. Instead they just chat via wattsapp and it seems they have AI set up to send automated service. I asked them to call and support with the issue we have. They advise us to record what we can see and send via wattsapp. What am I supposed to record if we are getting a blank screen. I asked for disconnection and refund and they can't even help us with that. I will now submit this review and receive an AI automated response. What a service? I would have given a negative star if there was anything as such.

I took a subscription with them, I noticed that there are not really live and this month I wanted to cancel my subscription they want me to stay connected until he answers when I can't guess when he answers, the next day I look they are closing the conversation. In the end I stay connected for 30 minutes so that he responds, so I managed to cancel my subscription, but the money that is taken for next month on 19/02/2025 could not be refunded.
So be careful to everyone who wants to take a Yupptv subscription

I have received good help, I feel that I can trust you fully. but you could run slightly cheaper price offers than this. I have been with you for many years. You have to take care of old customers with some price offers. Otherwise everything is fine.
I got help from Mohammed Aseef. He is very helpful. Thank you all.

YuppTV has the worst customer service and technical support ever. They change their packages without notification and their services or channels just stop working. The Streaming quality is extremely poor and customer support is worst.

Update: I've cancelled my YuppTV subscription and had to repeat myself to customer service operator who called me and offered me an add-on service. This was after spending over half an hour on chat the previous day convincing YuppTV to give me a pro-rated refund from my annual subscription.

Spoke to Mr. Mohammad Aseef and was attended very nicely. Happy to have good staff working with YuppTV.

I bought their Bangla package as I could see Zee Bangla in one of their pages. However, after I purchased the package, it transpired that they did not offer that any more as Zee had their own platform by then. When I tried to cancel they said that they don't offer Zee Bangla and gave me a link to a page where the channels were listed. I asked for refund but they did not according to their policy. They were not a UK company so I couldn't complain either. I lost money for a year's subscription because of conflicting information on their webpages. I would recommend checking their channel list carefully before purchasing any package as once you have paid you will never get your money back even if their pages have conflicting information. So, please be careful.
I should add that their viewing experience is fine.

Absolutely horrendous customer service. They convince us to buy an ‘good deal’ after confirming that a certain channel streams on their service, without specifying that some shows on the channel will not be available. Then spin it on you as well ‘those shows have never been available’ is poor service. Definitely will not renew nor recommend this streaming service to anyone.

Accutually no stars.
I subscribed to yupptv for a year and it ended in 2020.
To my surprise last month I found out that are still charging me, they have been taking money from my account over 4 years. When I found out and asked them, they said another woman has subscribed under my card details and since last two day she has given another card detail. Week after they called and said I had done the subcription online. Every week a different story. Last week they said they can refund me a month subscription £7.19. This week they agree to refund £14.
After taking £7.19 over 4 years. Their records says I have not used their tv since 2020. Why have they been taking money from my account?

My experience with YuppTV has been disappointing. The customer support team closes queries without providing adequate assistance, which leaves issues unresolved. Additionally, service offerings and available programs have changed significantly without prior notification, and policy adjustments seem to occur without transparency. I would not recommend subscribing to YuppTV based on these concerns, as it feels unreliable and does not prioritize customer needs.

I messaged them to cancel a monthly package that I had subscribed by providing my username and phone number details. Mistakenly I provided them with a email address that I used to register the previous year. They said they had cancelled my previous account but because I had not given them my current registered email, they charged me despite the fact that the phone number that I had provided them with was registered with my current account. They wouldn’t refund my money despite pointing out that the account that was registered with my previous email had already been cancelled by Me previous year and that they had not cancelled anything this year despite my notice. The customer service is really poor and the person was ignoring all my explanation. Avoid these people

Even after my complaint with trust pilot and your post yupptv still not responded nor solved they are just fooling me no use of complaints