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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I purchased the Yupp Tv subscription for 20.98 pounds. It is probably the worst financial decision I’ve made. It shows the same ad continuously on the channel, the reality show Bigg Boss which i wante... Ver más

Valorada con 1 estrellas sobre 5

I subscribed expecting to access the advertised content on a particular channel in Australia, but it was unavailable. Customer support confirmed that YuppTV does not hold the required broadcast rights... Ver más

Valorada con 1 estrellas sobre 5

Automatic renewal and no refund I subscribed to YuppTV from the UK on 17 August 2026. Today, 17 September 2026, my subscription was automatically renewed and I was charged £19.98 thr... Ver más

Valorada con 4 estrellas sobre 5

What the F is wrong with this company? Taking money out of my account without permission, when I told them last time I will confirm myself when they can take payments. Offered me a deal of £10... Ver más

Información sobre la empresa

  1. Empresa de medios de comunicación

Información proporcionada por diversas fuentes externas

YuppTV is an over-the-top (OTT) content provider for South Asian Content, as live TV, Catch-up TV, and Unlimited Movies all over the globe.


Información de contacto

1,5

Muy malo

TrustScore: 1.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 86% de las opiniones negativas

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1,5

Todas las opiniones

(3368)

48 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Since march YuppTv hadn’t put right the…

Since march YuppTv hadn’t put right the program as we in UK ARE AT BRITISH SUMMER TIME now and their broadcast is in EUROPEAN TIMING.
YuppTV claim they are the biggest internet providers for the South Asia in the world What is the point being big when you cannot rectify the problems since March I have so many times complained and also on their Whatsup website and customer support services and the answer I get is one of our technician will get to me within 24hours. Since March I haven’t received any response.
THE CEO MR. REDDY does not want to help but hoodwinked his customers. He only wants to make money. I have a contract ongoing for more than 7years and this is how they treat their customers. Mr. REDDY stop sugar coating to your customers through TRUST PILOT because you have lost my support
Dhirajlal Shah

24 de marzo de 2026
Opinión espontánea
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Respuesta de Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Valorada con 1 estrellas sobre 5

I don’t even want to give this one star…

I don’t even want to give this one star rating.. They don’t deserve any star. They provide a disgusting service. They will only call you when they need the money, to renew subscription, but when you have a problem with their service you are left hanging. Please do not join YuppTV or renew your subscription with them. Other providers are so much better and hassle free. I’ve had an issue for over a week now and have emailed them, WhatsApping them almost everyday but no proper response. If you WhatsApp them they will reply like 12 hours later and if you don’t reply within a certain time frame you need to start all over again… if you email them, you will get an acknowledgment saying someone will get back to you in 24 hours but nothing ever happens. PLEASE DO NOT WASTE YOIR MONEY. You will definitely get a problem and when you do, they will not be of any help. People sitting on the other side are useless. They don’t know what they are doing either.

9 de junio de 2026
Opinión espontánea
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Respuesta de Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Valorada con 1 estrellas sobre 5

Absolutely the worst customer service…

Absolutely the worst customer service experience I have ever encountered.

My elderly parents, who live an hour away from me, asked for help because their YuppTV app would not load. I spent over an hour troubleshooting—verifying their internet connection, uninstalling and reinstalling the app, clearing cache and data, and following all recommended steps on their Fire TV.

After exhausting these options, I contacted YuppTV customer support. Unfortunately, the agent was dismissive and unwilling to listen. I was told to record videos and communicate via WhatsApp, which I did promptly. It then took nearly 50 minutes for someone to respond, only to ask a basic question: whether I was in front of the TV.

By that point, I had to leave due to the time already spent. I explained everything I had tried and asked for clear, step-by-step guidance since my husband—who usually handles these technical issues—was out of town. Instead of offering support, I received the following response:

“For further troubleshooting, more technical knowledge is needed at the user end. Please contact us when your husband, who is techy, is available.”

This response was not only unhelpful but also unprofessional and dismissive. I made it clear that I had already:
- Uninstalled and reinstalled the app
- Recorded and shared troubleshooting videos
- Followed detailed steps within Fire TV settings, including clearing cache, clearing data, and force stopping the app

Despite my efforts, I had to repeatedly ask for next steps before the agent finally provided any meaningful guidance.

Now, I will need to return next weekend and start this entire process over again.

YuppTV, this level of customer service is unacceptable. You need to hire representatives who are willing to assist customers respectfully and competently, regardless of their of their technical background.

13 de junio de 2026
Opinión espontánea
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Respuesta de Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Valorada con 1 estrellas sobre 5

If you have any questions regarding…

If you have any questions regarding debits made with your Visa card or the conclusion of a new subscription contract, please contact us immediately by phone. They'll even call you a few times until you've subscribed. But if you've finished that and then have a problem with the TV and try to reach someone, you'll be left godless.It's made difficult for customers to delete their old accounts; instead, they have to contact them via email, and nobody ever replies anyway. They're all rolling in dough, I guess.

4 de junio de 2026
Opinión espontánea
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Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Valorada con 1 estrellas sobre 5

An absolute dishonest fraudulent…

An absolute dishonest fraudulent payment set-up. The 1st screen showing subscribe to a sport event which has already ended this year's season. And mistakenly if you click that it auto-deducts payment with no verification asked. Ridiculous. N no customer service to complain to.

1 de junio de 2026
Opinión espontánea
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Respuesta de Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you

Valorada con 1 estrellas sobre 5

Avoid YUPPTV

Avoid YUPPTV if you value transparent billing and customer-friendly service. The company does not provide a simple self-service cancellation option, making it unnecessarily difficult to end a subscription. This creates a frustrating experience and increases the risk of customers continuing to be charged simply because canceling is inconvenient. In 2026, there is no excuse for making customers jump through hoops to stop a subscription. I would not recommend this service to anyone until they provide a straightforward way to cancel online.

1 de junio de 2026
Opinión espontánea
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Respuesta de Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you

Valorada con 1 estrellas sobre 5

Issue with subscription and resolution

I have been following up on one of the issues where my subscribed channels are not working. And there is no response from YuppTV, either on their WhatsApp support channel or ticket raised with them in the support centre. We are customers for YuppTV since last 8 years and so far, experience was good. However last 1 year, their responses are very poor and they don't care.

23 de mayo de 2026
Opinión espontánea
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Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Valorada con 3 estrellas sobre 5

mislabelled shows

I am looking to talk to someone from customer support at YuppTv, a lot of the shows are mislabelled and so it's hard to watch what you want to without sifting through all the shows.

15 de mayo de 2026
Opinión espontánea
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Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you

Valorada con 1 estrellas sobre 5

Terrible experience with YuppTV for…

Terrible experience with YuppTV for IPL. The app has a confusing, outdated interface, unreliable streaming with frequent buffering, and lacks basic features like pre-match shows and toss coverage. Customer support is unhelpful, and the service feels misleading with unclear subscriptions and missing content. Not worth the money.

31 de marzo de 2026
Opinión espontánea
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Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Valorada con 1 estrellas sobre 5

Worst Streaming Experience Ever

Worst Streaming Experience Ever

Absolutely pathetic app. I subscribed to YuppTV for IPL, and it completely failed in every aspect.

The user interface is terrible – outdated, cluttered, and very confusing. Finding live matches or channels is frustrating and time-consuming. It feels like the app is not designed for users at all.

For a PAID service, it’s shocking that there is no proper pre-match show, no toss coverage, and no match buildup. These are basic features for cricket fans, and their absence ruins the entire experience.

The streaming quality is unreliable – frequent buffering, lag, delays, and random glitches even with a good internet connection. Sometimes the “live” match is not even actually live.

Customer support is useless – no proper response, no solutions, just automated replies or being ignored completely.

Also, the platform feels misleading and not worth the money – unclear subscriptions, missing content after payment, and overall poor service quality.

Final verdict: This app fails in UI, streaming, features, and support. Completely unacceptable for IPL streaming.

Total waste of money. Not recommended at all.

28 de marzo de 2026
Opinión espontánea
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Respuesta de Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Valorada con 1 estrellas sobre 5

Yesterday I subscribed to TATA IPL 2026…

Yesterday I subscribed to TATA IPL 2026 and paid the amount. And today Yupptv website is asking me to make the payment again for a subscription. This situation is ridiculous. Today I sent an e-mail asking them to refund my subscription amount that I paid yesterday.

29 de marzo de 2026
Opinión espontánea
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Respuesta de Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Valorada con 1 estrellas sobre 5

I would give this 0 stars if that were…

I would give this 0 stars if that were an option. After not using the service for a few months due to a busy schedule, I decided to cancel my subscription but there was no clear option to do so either in the app or online. I had to contact customer support, and the process took 30–35 minutes. The representative, prolonged the process unnecessarily, which was extremely frustrating. This has been one of the worst customer service experiences I’ve had.

28 de marzo de 2026
Opinión espontánea
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Respuesta de Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Valorada con 1 estrellas sobre 5

Worst tv provider

complete disaster

1 de enero de 2026
Opinión espontánea
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Respuesta de Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Valorada con 1 estrellas sobre 5

Absolutely worst

Absolutely worst. Purchased 1 week ago , first day was kind of okay , from next day it was a total disaster , called customer service and they told me server is down and they will call back in 15 mins nothing happened and now none of the channels stream. I lost my $150

7 de febrero de 2026
Opinión espontánea
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Respuesta de Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Valorada con 1 estrellas sobre 5

Charged on Feb 1 with no option to…

Charged on Feb 1 with no option to cancel online. Customer support refuses same-day cancellation/refund even when service is unused. Cancellation requires chat interaction and can only stop next month’s charge. This feels intentionally designed to extract money rather than respect customers. Extremely poor experience.

1 de febrero de 2026
Opinión espontánea
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Respuesta de Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Valorada con 1 estrellas sobre 5

TRUFFATA

MI SONO RITROVATA UN ADDEBITO DELL'ABBONAMENTO CHE NON HO MAI ATTIVATO! PROBABILMENTE AVETE CLONATO LA MIA CARTA ...QUESTA E' UNA VERA TRUFFA!

23 de enero de 2026
Opinión espontánea
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Respuesta de Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Valorada con 1 estrellas sobre 5

False Advertising & Poor Service

YuppTV has been a very disappointing experience. The service falsely advertises channels that are not actually available after subscription. Several channels listed during signup simply do not exist or are inaccessible, which feels misleading and dishonest.
On top of that, programming is frequently delayed, making it impossible to watch shows at their scheduled times. Even when content is available, the service buffers constantly, regardless of internet speed. This defeats the entire purpose of a paid streaming service.
Customer support is practically non-existent. There is no reliable way to reach a real person, emails go unanswered, and issues are never resolved. Once they have your money, they seem completely uninterested in helping customers.
Overall, YuppTV offers poor quality, misleading marketing, unreliable streaming, and zero customer support. I would not recommend this service to anyone looking for dependable live TV or honest business practices.

28 de noviembre de 2025
Opinión espontánea
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Respuesta de Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Valorada con 1 estrellas sobre 5

This service is Total Rubbish

This service is extremely poor, and I would never recommend it to anyone. It is very expensive and provides very low-quality service. The company does not care about its customers at all. The channels often do not work, the TV service is unreliable, and it is very difficult to contact customer support. Everything about this service is complicated and frustrating. It is absolutely not worth the money. There are many better and more modern services available now, and I am seriously considering switching to another provider. In my opinion, this company is completely unacceptable.

13 de enero de 2026
Opinión espontánea
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Respuesta de Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Valorada con 1 estrellas sobre 5

My experience is really bad.

My experience is really bad.
i just take subscription for one month. they renewed automatically after that. I did not get refund after complaint.
This is nit user friendly channel.
I never recommend Yupp tv

2.1.26
Don’t send stupid company message as you r going to solve everything.
I already send messages multiple times time. no use.
this is cheating Tv. your team are not going to do anything.

1 de enero de 2026
Opinión espontánea
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Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

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