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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I domt want to give them a single star though, website shows different they said 299 channel in 172 yearly. When u start watching they add up $30 or $40 yearly as per different channels.. totaly dis... Ver más

Valorada con 1 estrellas sobre 5

I purchased the Yupp Tv subscription for 20.98 pounds. It is probably the worst financial decision I’ve made. It shows the same ad continuously on the channel, the reality show Bigg Boss which i wante... Ver más

Valorada con 4 estrellas sobre 5

What the F is wrong with this company? Taking money out of my account without permission, when I told them last time I will confirm myself when they can take payments. Offered me a deal of £10... Ver más

Valorada con 1 estrellas sobre 5

If you have any questions regarding debits made with your Visa card or the conclusion of a new subscription contract, please contact us immediately by phone. They'll even call you a few times until yo... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de medios de comunicación

Información proporcionada por diversas fuentes externas

YuppTV is an over-the-top (OTT) content provider for South Asian Content, as live TV, Catch-up TV, and Unlimited Movies all over the globe.


Información de contacto

1,5

Muy malo

TrustScore: 1.5 sobre 5

3 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 85% de las opiniones negativas

Suele responder en menos de 1 semana

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1,5

Todas las opiniones

(3369)

49 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

This app is a fraud

This app is a fraud . They ask you to subscribe offering many tv channels and when you subscribe their app is not working they also do not refund money and just say sorry most of the programs not working.
In one word fraudulent app

24 de abril de 2024
Opinión espontánea
Logotipo de Yupptv

Respuesta de Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Valorada con 1 estrellas sobre 5

Yupp TV marketing guys are spam

Yupp TV marketing guys are spam. Change your credit card or else they keep charging every year even after repeated requests to un- subscribe

29 de abril de 2024
Opinión espontánea
Logotipo de Yupptv

Respuesta de Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Valorada con 5 estrellas sobre 5

Great service!

Mohammad Aseef, the agent who attended to my call was extremely professional and helpful. He was polite and answered all my questions patiently. He even helped me get a good deal on my package subscription.

29 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Pathetic Customer Service

It’s been more than 40 hours since Yupp TV charged for activating Aha and SunNxt. As per the agreed policy, this should have been done within 24 hours. However, you failed to do so, claiming that my number had not been shared to activate. But it is more of your operational failure which has impacted the customer.

The most frustrating aspect of Yupp TV is the mode of communication, which is only through WhatsApp. This wastes the customer's time, as they are kept waiting for hours. If we miss the response after waiting for hours, the session is ignored, forcing us to restart the chat. It's all a waste of time.

25 de abril de 2024
Opinión espontánea
Logotipo de Yupptv

Respuesta de Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Valorada con 1 estrellas sobre 5

i have not renew but charged on my card

i have not renew the package and i had call and ask to renuew , i replied do not need. but with out any concern this company charged £139.99
even though its says£119 for renew.
I had already email them to refund. lets see whats is the out come. But i will not recommend any one. And i will say please do consider before provide the card details to this company.

24 de abril de 2024
Opinión espontánea
Logotipo de Yupptv

Respuesta de Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Valorada con 3 estrellas sobre 5

Too much advertisements...coming…

Too much advertisements...coming abnormally inbetween the programmes resulted in missing content... Very irritating... Paying to watch stupid advertisements.

26 de abril de 2024
Opinión espontánea
Logotipo de Yupptv

Respuesta de Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Valorada con 5 estrellas sobre 5

Best customer service

The customer service we got from Mohammad Aseef last year and this year is always great. The service is one of the reasons we are still customer here.

23 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not subscribe or renew YuppTV…

Do not subscribe or renew YuppTV anymore. Once paid no customer care or no support from them. They will only ask more money but no proper response/ support

19 de abril de 2024
Opinión espontánea
Logotipo de Yupptv

Respuesta de Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Valorada con 5 estrellas sobre 5

Activation fee

After renew couldn’t watch due to activation fee ..Aseef helped to resolve the issue..Really happy and continue to be a happy customer of yupptv

15 de abril de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor value for money and unhelpful customer service

When I renewed my subscription last year, I received a promotional offer of 3 months free. However, during my subscription period, Sun TV was removed from the package, and I was informed that I would need to pay extra to include Sun TV again. I specifically asked if this change would affect my current subscription, and I was assured that it would not. I agreed to pay the additional fee.

Later, I discovered that YuppTV had upgraded me to a new 12-month plan, effectively nullifying the 3 months free deal I had initially received. Despite reaching out to them through various customer support channels, I did not receive helpful assistance. Consequently, I have decided not to renew my subscription further.

14 de abril de 2024
Opinión espontánea
Logotipo de Yupptv

Respuesta de Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Valorada con 1 estrellas sobre 5

I have subscribed yearly package on Apr…

I have subscribed yearly package on Apr 3 and They didn't shared AHA & SUN tv subscriptions details.
They charged again on Apr 6 from My credit card
Their customer service number is not at all working. Sent couple of emails and No use. They just open a ticket and No one is working on that. This is Ridicules
worst service I have ever experienced.

3 de abril de 2024
Opinión espontánea
Logotipo de Yupptv

Respuesta de Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Valorada con 1 estrellas sobre 5

Like many other users have noted

Like many other users have noted, Yupptv renewed my subscription without my authorization or notification. Tried to call the customer service number so many times but the calls get cut off immediately and they don't respond to my ticket via email. I am going to dispute the charge with my CC provider, but we shouldn't let this company go on defrauding the customers. Affected customers should get together and file a Class Action Lawsuit against this company. They used to be good with support calls and reachable, but they have gone rogue.

2 de abril de 2024
Opinión espontánea
Logotipo de Yupptv

Respuesta de Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Valorada con 1 estrellas sobre 5

Very Bad Customer Service. Credit Card charged without authorization

They charged my Credit Card without my authorization. Customer care are unreachable. No one is responding on chat and email. No local customer care number and an international call to USA number just connects and disconnects hence wasting our money.

11 de abril de 2024
Opinión espontánea
Logotipo de Yupptv

Respuesta de Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Valorada con 1 estrellas sobre 5

Very bad Team

Very bad customer Service, without authorizing they are started the billing for next year and could not reach them. Like to rate them in negative

10 de abril de 2024
Opinión espontánea
Logotipo de Yupptv

Respuesta de Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Valorada con 1 estrellas sobre 5

fraud - Yupptv taken money from my credit card

I cancelled my subscription. 25th March received an email from Yupptv to confirm that they have cancelled my subscription. April they took £139 out of my credit card without my knowledge. this is fraud.

8 de abril de 2024
Opinión espontánea
Logotipo de Yupptv

Respuesta de Yupptv

Dear User, We apologize for the inconvenience caused. Please share your YuppTV registered details. We will get back to you.

Valorada con 4 estrellas sobre 5

Anil has salvaged the deal

What the F is wrong with this company?
Taking money out of my account without permission, when I told them last time I will confirm myself when they can take payments.
Offered me a deal of £109 but then took £139 without my permission.
Customer service number does not work. I will be going to my bank to get a refund of their transaction today. They can stick it up their behind - worst service I have ever experienced from a streaming company.

EDIT.
They have refunded £30 and honoured the original offer. Review updated

9 de abril de 2024
Opinión espontánea

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