Zenith Insurance Opiniones 

9125
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Dreadful, do not use. I had an initial quote of 51 a month. Less than a month in I changed vehicles so something similar and change caused the policy to increase 50% to 75. I phoned and asked if they... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

It was very easy to get a quote online through the comparison site, with a great price…However, some info was recorded differently online and trying to correct it through calling zenith has been very... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

It wasn't actually my cheapest quote..but it enabled me to add on what I wanted (RAC home start) and still came.in.£200 cheaper than the quote from my previous insurer. Fingers crossed I don't need to... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Bardzo szybko mogłam otworzyć insulance tak naprawdę Nie potrzebowałam od razu wszystkiego przesyłać potem mogłam dosłać prawo jazdy nie płynąć dzisiejszego problemu bardzo szybko obsługa jestem z ba... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Compañía de seguros
  2. Agencia de seguros de automóviles

Escrito por la empresa

Zenith Insurance specialises in providing pet, car and van insurance, and we provide all the essentials plus a choice of optional extras meaning you only pay for what you need


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

9 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(9125)

486 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5
Logotipo de Zenith Insurance

Respuesta de Zenith Insurance

Hello Camelia,

Thank you for your 5 star review!

We're pleased to hear that you found our service efficient and that we were able to get everything sorted quickly for you.

We appreciate your feedback and are glad we could provide a straightforward experience!

Kind regards,
Laura

Valorada con 5 estrellas sobre 5

Thank you for everything

Thank you for everything. I am very pleased with your offers.Thanks.

12 de julio de 2026
Logotipo de Zenith Insurance

Respuesta de Zenith Insurance

Hi Mitko,

Thank you for your lovely review!

We're delighted to hear that you are pleased with our offers and appreciate you taking the time to share your feedback.

We're grateful for your support and happy to have been able to help!

Kind regards,
Laura

Valorada con 5 estrellas sobre 5

The gentleman was very helpful and…

The gentleman was very helpful and polite

2 de julio de 2026
Logotipo de Zenith Insurance

Respuesta de Zenith Insurance

Hi Helen,

Thank you for your lovely review!

We're pleased to hear that our team member was helpful and polite during your experience.

We appreciate you taking the time to share your feedback and will be sure to pass on your kind comments!

Kind regards,
Laura

Valorada con 5 estrellas sobre 5

Very quick and thorough experience no…

Very quick and thorough experience no hassle and informative

2 de julio de 2026
Logotipo de Zenith Insurance

Respuesta de Zenith Insurance

Hello Stephen,

Thank you for your lovely review!

We're delighted to hear that you found the experience quick, thorough and hassle-free.

We're also pleased that you found the information provided useful, and we appreciate you sharing your positive feedback with us!

Kind regards,
Laura

Valorada con 5 estrellas sobre 5

Good insurance and good price

Good insurance and good price

12 de julio de 2026
Logotipo de Zenith Insurance

Respuesta de Zenith Insurance

Hello,

Thank you for your review!

We're pleased to hear that you’re happy with your insurance and the price you received.

Welcome to Zenith Insurance!

Kind regards,
Laura

Valorada con 5 estrellas sobre 5

Great and easy syatem carinsurence👍 i…

Great and easy syatem carinsurence👍 i do suggest to friend.

1 de julio de 2026
Logotipo de Zenith Insurance

Respuesta de Zenith Insurance

Hi Abdul

Thank you for taking the time to leave a review.
We're delighted to hear that arranging your cover was a straightforward experience and that you'd feel confident recommending us to others. Your support is greatly appreciated.

Karl

Valorada con 5 estrellas sobre 5

I was not quite sure with some details…

I was not quite sure with some details e.g NCD, Zenith did some checks and made right

26 de junio de 2026
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Respuesta de Zenith Insurance

Hi Kate

Thank you for taking the time to leave a review.
We're pleased to hear that our team was able to assist with your query and ensure everything was corrected for you. It's great to know you felt supported when you needed a little extra help.

Karl

Valorada con 4 estrellas sobre 5

Price price

10 de julio de 2026
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Respuesta de Zenith Insurance

Hi Arnis,

Thanks for taking the time to leave your review and feedback with ourselves!

Kirsty

Valorada con 5 estrellas sobre 5

My Zenith Insurance Experience

I was surprised at how easy it was to get my car insured and the members of staff I spoke with explained things in clear understandable terms.
The staff was very professional and patient all through the process.
I was impressed when my insurance documents were sent promptly as they said. Zenith is a superb insurance agent indeed.

9 de julio de 2026
Logotipo de Zenith Insurance

Respuesta de Zenith Insurance

Hi V,

Thanks for your 5 star review! It's fantastic to hear that you found it easy getting your car insured with ourselves and the agent you spoke with was professional and explained everything clearly for you!

Kirsty

Valorada con 5 estrellas sobre 5

Adviser made me feel relaxed,as i had…

Adviser made me feel relaxed,as i had heard good things about zenith,and was nervous about joining

6 de julio de 2026
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Respuesta de Zenith Insurance

Hi Stevie,

Thanks for taking the time to leave your 5 star review and feedback with ourselves! I'm pleased to hear the agent you spoke with made you feel relaxed!

Kirsty

Valorada con 1 estrellas sobre 5

Wish I had read the reviews before I…

Wish I had read the reviews before I went with Zenith. One side of the company has no clue what the other side is doing! Sent documents 3 times before they were finally excepted, got a letter to prove it was excepted, 2 days later they send another email to say as they haven’t received my documents they will increase my premium by double!!

6 de julio de 2026
Opinión espontánea
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Respuesta de Zenith Insurance

Hi Verity,

Thank you for taking the time to leave your review and feedback with ourselves. I'm sorry to hear about the difficulties you experienced when sending in the requested documents and having them acknowledged. Please can you email your policy details over to social@zenithinsurance-bisl.co.uk so we can look into this further for you.

Kirsty

Valorada con 1 estrellas sobre 5

I wanted to cancel my policy and the…

I wanted to cancel my policy and the customer service department said i cant cancel very disappointed.

Kind regards
Banu

9 de julio de 2026
Opinión espontánea
Logotipo de Zenith Insurance

Respuesta de Zenith Insurance

Hi Banu,

Thank you for taking the time to leave your review and feedback with ourselves. I'm sorry to hear you are having issues getting your policy cancelled. Please email your policy details over to social@zenithinsurance-bisl.co.uk so we can assist you further with this.

Kirsty

Valorada con 4 estrellas sobre 5

Very easy to to complete insurance…

Very easy to to complete insurance cover for my car

29 de junio de 2026
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Respuesta de Zenith Insurance

Hi James,

Thank you for taking the time to leave us a review! We're delighted to hear that you found it easy to arrange your car insurance cover with us.

Thanks, Rachael

Valorada con 1 estrellas sobre 5

Terrible

Terrible, trivial emails sent despite previous answers by email. Moreover, important emails from me unanswered. I don’t even know if I’m insured today (old insurance expired).

9 de julio de 2026
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Respuesta de Zenith Insurance

Hi Barrie,

Thank you for your feedback. We're sorry to hear about your experience and understand how frustrating this situation must have been, especially regarding your insurance cover and the lack of timely communication.

We appreciate you bringing this to our attention. Our team will be in touch with you shortly to discuss your concerns, clarify your insurance status, and work towards resolving the issues you've raised.

Vicky

Valorada con 5 estrellas sobre 5
Logotipo de Zenith Insurance

Respuesta de Zenith Insurance

Hi Bruce,

Thank you for taking the time to leave us a review. We're delighted to hear that you received great service and found our online access easy to use. We really appreciate your kind feedback.

Rachel

Valorada con 1 estrellas sobre 5

Bad company .

14 de junio de 2026
Logotipo de Zenith Insurance

Respuesta de Zenith Insurance

Hi Rafael,

Thank you for taking the time to leave your feedback. I am very sorry that you were not happy with your experience with us.

When a policy is issued, validation checks are performed against the details provided to ensure the information held on the policy is accurate. We understand that these checks may have caused frustration, and we are very sorry that this has led to a negative experience.

We value all customer feedback and appreciate you sharing your concerns. Your comments will be reviewed by the relevant team as we continue to look for ways to improve our service.

Vicky

Valorada con 1 estrellas sobre 5

I don't even want to give 1* but I have…

I don't even want to give 1* but I have to to write a review.I have only been with zenith for 1 month.I got a letter asking me to send my documents over in June,which I did on the 14th June.On Wednesday the 1st July I recieved a letter saying my insurance will be cancelled on the 3rd of July.I rung them up on the 1st July and told the guy I sent them on the 14th of June,he said oh yes I can see that but can you send them again,so I sent them on Wednesday the 1st of July and on Sunday I woke up to a text and email telling me my insurance has been cancelled.Couldnt ring them as they was closed on sunday,so rung them this morning at 8am to be kept on hold 3 times for 10 minutes and on the call for 45 minutes,to then be told I need to ring back at 9am,I was late for work so couldn't ring them till 2pm...I rung at 2 pm today & I was on the phone for 40 minutes,put on hold twice with the lady and then told they still haven't got my documents so I need to resend them & ring back tommorow.Absolutly distgusting how they think they can treat people like this.Its really stressed me out and I've had no car for work and school & wont have tomorrow too.Ive tried to resend my documents today and tonight but the email address can not be found.Do not go with this company it's awful and would not recommend.So when I ring up tommorow they will tell me they haven't recieved my documents again as apparently the email address cannot be found.Absolutly distgusting company

6 de julio de 2026
Opinión espontánea
Logotipo de Zenith Insurance

Respuesta de Zenith Insurance

Hi Sarah,

Thank you for bringing this to our attention. We're sorry to hear about your experience and appreciate how frustrating this situation must have been.

We'd like the opportunity to investigate what happened with your documents and the cancellation of your policy. Please email your full name, policy number, and a copy of your review to social@zenithinsurance-bisl.co.uk, and our team will look into this for you as quickly as possible.

We look forward to hearing from you so we can review your case.

Rachel

Valorada con 5 estrellas sobre 5

Top service

26 de junio de 2026
Logotipo de Zenith Insurance

Respuesta de Zenith Insurance

Hello,

Thank you for your excellent feedback!

We're delighted to hear you received top service. We appreciate you taking the time to share your experience and thank you for choosing Zenith Insurance.

Thanks Laura

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