Dreadful, do not use. I had an initial quote of 51 a month. Less than a month in I changed vehicles so something similar and change caused the policy to increase 50% to 75. I phoned and asked if they... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
It was very easy to get a quote online through the comparison site, with a great price…However, some info was recorded differently online and trying to correct it through calling zenith has been very... Ver más
La empresa ha respondido
It wasn't actually my cheapest quote..but it enabled me to add on what I wanted (RAC home start) and still came.in.£200 cheaper than the quote from my previous insurer. Fingers crossed I don't need to... Ver más
La empresa ha respondido
Bardzo szybko mogłam otworzyć insulance tak naprawdę Nie potrzebowałam od razu wszystkiego przesyłać potem mogłam dosłać prawo jazdy nie płynąć dzisiejszego problemu bardzo szybko obsługa jestem z ba... Ver más
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Información sobre la empresa
Escrito por la empresa
Zenith Insurance specialises in providing pet, car and van insurance, and we provide all the essentials plus a choice of optional extras meaning you only pay for what you need
Información de contacto
Fusion House, Katharine Way, Bretton, PE3 8BG, Peterborough, Reino Unido
- social@zenithinsurance-bisl.co.uk
- zenith-insure.com
4,1
Muy bueno
9 mil opiniones
Invita a los clientes a opinar
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Not had the full experience of Zenith…
Not had the full experience of Zenith as I’ve only just started with them, but it all went really well setting it up and I’m happy so far
29 de mayo de 2026
Respuesta de Zenith Insurance
Hi Jane,
Thank you for your 5 star review and feedback. It is great to hear that setting up your policy went so smoothly and that you are happy with everything so far.
Leanne
I have been asked for impossible…
I have been asked for impossible documents regards past claims and stressed me out, I wish I never selected zenith for my car insurance
1 de julio de 2026
Respuesta de Zenith Insurance
Hi Adam,
I so sorry to hear that you are feeling stressed out by this. We never want our customers to feel this way.
We want to look into this for you and see what we can do to make things easier. We will be in touch with you to see how we can help.
Leanne
Easy to navigate
Easy to navigate, answer the questions and payments. Good value for money.
1 de julio de 2026
Respuesta de Zenith Insurance
Hi Roslyn,
Thank you for the great feedback!
We are delighted to hear that you found our website easy to navigate, from answering the initial questions right through to making your payment.
Leanne
Respuesta de Zenith Insurance
Hi Jason,
Thank you so much for the fantastic recommendation!
We are delighted to hear that your experience was easy, quick, and very affordable.
Leanne
Customer service explained and answered…
Customer service explained and answered all the questions I had. He was polite, friendly and professional.
I was more than happy with my quote. Would definitely recommend to family and friends. Thank you for your service.
24 de junio de 2026
Respuesta de Zenith Insurance
Hi,
Thank you so much for leaving such a lovely review. We are thrilled to hear you had a great experience with us.
It is wonderful to know our team member was polite, friendly, and answered all your questions clearly. We are also delighted that you were happy with your quote and would recommend us to your family and friends.
Leanne
Respuesta de Zenith Insurance
Hi Lulian,
Thank you for your 5 star review and feedback. We are delighted to hear that your experience was quick, easy, and completed at a fair price.
Leanne
You guys gave me a peace of mind I'm…
You guys gave me a peace of mind I'm now not panicking when time for paying insurance comes
After 2 weeks of peace of mind they cancelled my policy with no explanation I will never go for these small names again
26 de junio de 2026
Opinión espontánea
Respuesta de Zenith Insurance
Hi,
Thank you for your 5 star review and feedback. We are incredibly glad to hear that we have given you peace of mind, and that you no longer feel stressed or panicked when it comes to paying for your insurance.
Leanne
Respuesta de Zenith Insurance
Hi,
Thank you for your 5 star review and feedback. It's great to hear that you had such a positive experience with us.
Leanne
Great Price and easy to set up
26 de junio de 2026
Respuesta de Zenith Insurance
Hi Brandon,
Thank you for your 5 star review and feedback. It's great to hear that you got a great price and found the process so easy to set up.
Leanne
Cost of matched cover
23 de junio de 2026
Respuesta de Zenith Insurance
Hi james,
Thank you for taking the time to leave us your review!
Vicky
Respuesta de Zenith Insurance
Hi, Manpreet,
Thank you for your feedback. We're sorry to hear that you feel this way.
We’ve looked into this and, at present, we’re unable to see any previous attempts to contact us regarding your concerns. We’d really like the opportunity to understand what happened and see how we can help.
We’ll be reaching out to you directly to discuss your experience and do what we can to assist.
Vicky
I have taken car policy with zenith…
I have taken car policy with zenith insurance in May and in June they cancelled my insurance stating that they have not received my documents which I have sent to them twice on they're email, we I've called them to find out what the issue is, they said that they haven't received any of my documents through they're email that they have provided me with, I've been on the phone with them to rezolv this issue with no success, I've asked to have my deposit back and they've asked me to pay for another month although the insurance was cancelled with no refund from them whatsoever, I have never come across an insurance company this inapt to resolve a problem all they ask is money, please stay clear of this insurance company, they rob people of they're money.
3 de julio de 2026
Opinión espontánea
Respuesta de Zenith Insurance
Hi Alin,
Thanks for taking the time to share your experience — we’re really sorry to hear how frustrating this has been for you!
At Zenith Insurance, we understand how concerning it is when documents are said to be sent but not received, and when communication breaks down like this. That’s not the level of service we aim to provide.
We’re not able to comment on individual account decisions here, but we would really like the opportunity to look into what’s happened in your case and see if there’s anything we can help clarify or support you with. If you can please email your policy details over to us at social@zenithinsurance-bisl.co.uk and we’ll make sure this is reviewed properly.
We appreciate you raising this, and we’re sorry again for the frustration caused.
Thanks Laura
Cancelled my policy without any notice…
Cancelled my policy without any notice and didn’t inform me until the day after
Cancelled.
They did not ask me to send proof of no claims
Was told on phone they may ask for it and never was
An absolute terrible company to deal with
Very difficult to contact
Would strongly recommend avoiding any dealings with this company.
3 de julio de 2026
Respuesta de Zenith Insurance
Hello Dan,
Thank you for taking the time to leave your feedback!
We're sorry to hear about your experience and that you feel let down by the service you received.
We understand how frustrating it can be if you believe your policy was cancelled without sufficient notice, and we're sorry for the concerns this has caused. We'd like the opportunity to review what happened, including the communication you received and the circumstances surrounding the request for your documents.
Thank you for taking the time to share your feedback-We will be in touch!
Laura
got the price from confused.com witch…
got the price from confused.com witch looked ok, go to site and the price jumped by a couple of hundred pounds, contacted zenith, unable to tell me why.
this needs sorting.
I am not a valued customer, I had little choice at the time as a new car was imminent, I will have more time to shop around next year
23 de junio de 2026
Respuesta de Zenith Insurance
Hi peter,
Thank you for taking the time to leave your feedback. We’re sorry to hear about your experience and understand your frustration regarding the difference between the initial quote and the final price shown.
The price you see on comparison sites such as Confused.com is based on the information provided at that moment. When moving through to our website, any changes or updates to the quote details — including something as simple as the policy start date — can affect the final premium, as pricing is recalculated based on the most up-to-date risk information.
We appreciate this may not always be clear and we’re sorry for any confusion caused on this occasion. Your comments have been noted as we continue to review how we present and explain pricing to ensure greater clarity for customers.
Thank you again for your feedback.
Vicky
Amazing car insurance company
2 de julio de 2026
Respuesta de Zenith Insurance
Hi Miro,
Thank you for your 5 star review and feedback. It's great to hear that you think we're an amazing car insurance company.
Leanne
Car insurance company every thing seems…
Car insurance company every thing seems ok . Finding it hard to ya number from them
2 de julio de 2026
Respuesta de Zenith Insurance
Hi Geoffrey,
Thanks for taking the time to share your feedback with us.
We’re really glad to hear that everything seems okay with your car insurance so far. However, we’re sorry to hear you’ve had a hard time finding our phone number. We always want to make it as easy as possible for you to get in touch when you need us.
If you do need to speak with us, you can call our team directly on 0808 196 1599. We’ll also look into how we can make this easier to find on our website.
Leanne
ABSOLUTE DISGRACE CANCELLED MY…
ABSOLUTE DISGRACE CANCELLED MY INSURANCE WITH NO EXPLANATION AND THEN CHARGED ME £129.00 HAVE REPORTED TO FINANCIAL OMBUDSMAN
2 de julio de 2026
Opinión espontánea
Respuesta de Zenith Insurance
Hi Craig,
Thank you for your feedback. We're sorry to hear you're unhappy with your experience. We take concerns like yours very seriously. As your complaint has been referred to the Financial Ombudsman, we'll continue to cooperate fully with the process and await its outcome. If there's anything further you'd like to discuss in the meantime, please don't hesitate to contact our team at social@zenithinsurance-bisl.co.uk with your policy details.
Vicky
Easy from start to finish taking out my…
Easy from start to finish taking out my policy, great value for money
22 de junio de 2026
Respuesta de Zenith Insurance
Hi,
Thank you for taking the time to leave us your great review!
Vicky
Respuesta de Zenith Insurance
Hi A H,
Thanks for your 5 star review and feedback!
Kirsty
Respuesta de Zenith Insurance
Hi,
Thank you for taking the time to leave us your five-star review!
Vicky
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