Excellent purchase and service. Great Walnut colour of round fluted side table purchased via amazon at a very good price. Value for money. Delivered direct from Birlea Furniture with very good communi... Ver más
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Consulta las opiniones de los clientes
Kim was absolutely amazing! She delivered my bed while I wasn’t home, but she called me and kindly waited until I arrived. She was very patient, friendly, and professional. I really appreciate her gre... Ver más
The delivery communication was excellent and Kim, our delivery driver, was very courteous and helpful. Our only criticism is that we ordered the bed through The Wooden Bed Company and weren’t told th... Ver más
La empresa ha respondido
I was kept updated regularly with the progress of my delivery. It arrived as promised & the delivery man was very helpful & put our boxes exactly where we needed them. It's just a shame that Birlea ca... Ver más
La empresa ha respondido
Información sobre la empresa
- Fábrica de muebles
- Tienda de colchones
- Tienda de muebles para dormitorio
- Tienda de mobiliario infantil
- Tienda de muebles
- Fabricante
Escrito por la empresa
Here at Birlea, we pride ourselves on being an efficient, dynamic wholesale furniture supplier & manufacturer. Browse our range & find a stockist today!
Información de contacto
6a- 1, Birlea Way, West Meadow Rise, Castle Donington, Derbyshire, Castle Donington,, DE74 2HL, Derby, Reino Unido
- 01332 812870
- info@birlea.com
- birlea.com
4,3
Excelente
4 mil opiniones
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
2nd time lucky
First time my husband ordered from them they sent us threw grey bedside cabinets but we ordered white. Took about an week to sort out. Got my new cabinet today. Delivery driver brought them into my porch.
Derek was happy polite and chatty. Had very good customer service
4 de agosto de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thanks for taking the time to leave us a review. We're sorry to hear your original order wasn't quite right, but we're pleased everything was resolved and that you've now received your new bedside cabinet.
It's great to hear Derek provided such friendly and helpful service and made a positive impression. We'll be sure to pass your kind comments on.
We hope you enjoy your new furniture!
Great person
He was very helpful. And pleasant to talk to ask where we would like it brilliant
4 de agosto de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for your lovely review! We're delighted to hear your delivery went so smoothly and that our driver was so helpful, friendly and accommodating, making sure your furniture was placed exactly where you wanted it.
We really appreciate your feedback and hope you enjoy your new furniture!
Updated on delivery time and how many…
Updated on delivery time and how many deliveries were before me. Came exactly when stated and delivered by a pleasant gentleman. Great service.
4 de agosto de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for your fantastic review! We're so pleased to hear you found the delivery updates helpful and that your order arrived exactly when expected.
It's great to know our driver provided such friendly service too. We really appreciate your feedback and hope you enjoy your new furniture!
The setting is quite straight forward
31 de julio de 2026
Respuesta de Birlea Furniture
Thank you for taking the time to leave us a review! We're delighted to hear you found the assembly straightforward and easy to follow.
We hope you enjoy your new furniture, and thanks again for choosing Birlea!
Fantastic Service 5 Stars All The Way
Great communication and fantastic service throughout.
Would definitely recommend to others.
3 de agosto de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for your wonderful review! We're delighted to hear that you were happy with the communication and service you received from start to finish. Your recommendation really means a lot to us, and we hope to welcome you back again in the future.
Fast friendly polite driver and the app…
Fast friendly polite driver and the app kept me up to date with accurate delevery information
3 de agosto de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for your fantastic review! We're so pleased to hear that you had a great delivery experience and that our driver was fast, friendly and polite. It's also great to know the tracking app kept you updated with accurate delivery information. We really appreciate your feedback and hope to see you again soon!
A good delivery
Delivered in time slot and I was kept updated from order date. The driver Noah was very professional and friendly. He quickly unpacked and removed all boxes.
3 de agosto de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for your fantastic 5-star review! We're delighted to hear your delivery arrived within the scheduled time slot and that you were kept updated throughout the process.
It's great to hear that Noah provided such professional and friendly service, and we'll be sure to pass your kind comments on to him. We really appreciate your feedback and hope you enjoy your new Birlea product.
Respuesta de Birlea Furniture
Thank you for your fantastic 5-star review! We're delighted to hear you received excellent service and that everything was carried out as promised. We really appreciate your feedback and are pleased to know we met your expectations. Thank you for choosing Birlea!
TV unit purchase
Updated regularly on delivery time . My partner took delivery from Kim. He said lovely lady and very nice personality 😁
31 de julio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for your fantastic 5-star review! We're pleased to hear you were kept updated throughout the delivery process and that everything went smoothly.
It's lovely to hear your partner had such a positive experience with Kim. We'll be sure to pass on your kind comments to her, as we're always happy to hear when our delivery team provides a friendly and helpful service. Thank you for choosing Birlea!
Very helpful and polite
31 de julio de 2026
Respuesta de Birlea Furniture
Thank you for your 5-star review! We're delighted to hear you found our service helpful and polite. We really appreciate your feedback and are pleased to know you had a positive experience with Birlea. Thank you for choosing us!
Excellent service from ordering to…
Excellent service from ordering to delivery, and very pleased with the actual bed!
31 de julio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for your fantastic 5-star review! We're delighted to hear you had an excellent experience from ordering through to delivery, and that you're so pleased with your new bed.
It's great to know everything went smoothly, and we really appreciate you taking the time to share your feedback. Thank you for choosing Birlea!
My wardrobe arrive with colour marks…
My wardrobe arrive with colour marks orange all over from damp cardboard box it arrived in there was also lots off paint missing wardrobe looks awfull I'm very unhappy it was so exspensive to buy really dissatisfied
30 de julio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for taking the time to leave your feedback. We're sorry to hear about the issues you have experienced with your wardrobe, as this is not the standard we expect from our products.
We would like to look into this further for you. Could you please provide some images showing the marks and areas where the paint is missing, along with your order details and the retailer you purchased from? Once received, our team can investigate and work towards resolving this for you.
Absolutely beautiful piece of…
Absolutely beautiful piece of furniture, pictures don’t do it justice.
Fantastic quality. Delivery and communication excellent.
31 de julio de 2026
Respuesta de Birlea Furniture
Thank you for your fantastic 5-star review! We're delighted to hear you're so pleased with your new piece of furniture and that you feel the quality exceeded your expectations. It's wonderful to hear that the product looks even better in person.
We're also pleased that the delivery and communication were excellent throughout your experience. Thank you for choosing Birlea, and we hope you enjoy your new furniture for many years to come!
Customer service was brilliant
Customer service was brilliant.
Was kept upto date with everything.
Kim the lorries driver was excellent.
Very helpful. Very polite. Couldn't ask for anything better.
Thank you Kim.
28 de julio de 2026
Respuesta de Birlea Furniture
Thank you for your fantastic 5-star review! We're delighted to hear that you received such brilliant customer service and were kept updated throughout your experience.
It's wonderful to hear your kind comments about Kim. We'll be sure to pass your feedback on to her, as we're always pleased to hear when our delivery team provides a helpful and polite service. Thank you for choosing Birlea!
Quality product
Quality product, complicated to put together but end result was good
28 de julio de 2026
Respuesta de Birlea Furniture
Thank you for your 5-star review! We're pleased to hear you're happy with the quality of your product and that the finished result was worth the effort.
We appreciate your feedback regarding the assembly process. We’re always looking to improve our products and instructions, so we’ll take your comments on board. Thank you for choosing Birlea, and we hope you enjoy your new furniture for many years to come!
Excellent Service
The delivery communication was excellent and Kim, our delivery driver, was very courteous and helpful. Our only criticism is that we ordered the bed through The Wooden Bed Company and weren’t told that the mattress would be delivered by a different company. We therefore very nearly deleted the email notifying us the mattress was on the way as though it was a scam and didn’t want to click on the link! Perhaps that needs to be addressed.
31 de julio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for your fantastic review! We're delighted to hear you were pleased with the delivery communication and that Kim provided such a courteous and helpful service. We'll be sure to pass your kind comments on to her.
We also appreciate your feedback regarding the mattress delivery communication. We understand how receiving a notification from a different company could cause some confusion, and we’ll pass your comments on to the relevant teams so this can be reviewed and improved where possible.
Thank you for choosing Birlea, and we hope you enjoy your new bed!
Thank you amazing service
Thank you so much for a smooth delivery. I appreciated the delivery updates. My furniture arrived on time. Your Driver Derek was very nice and helpful.
Derek gave me great advice on the easiest way to open the box to access my furniture with minimal effort. Fantastic service.
31 de julio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for your fantastic 5-star review! We're delighted to hear your delivery went smoothly and that you appreciated the updates throughout the process.
It's lovely to hear that Derek provided such helpful and friendly service. We'll be sure to pass your kind comments on to him, and we're pleased his advice helped make accessing your furniture easier.
Thank you for choosing Birlea, and we hope you enjoy your new furniture!
Easy to order and track
Easy to order and track. Great quality product and easy to assemble. Delivery brilliant. Delivered on time by a lady called Kim. Kim was great. Very professional, kind and knowledgeable about my product. The parcel was so heavy, Kim took ot upstairs .. nothing was too much trouble. THANKS 😊
28 de julio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for your fantastic 5-star review! We're delighted to hear you found the ordering and tracking process easy, and that you're pleased with the quality of your product and the assembly.
It's wonderful to hear your delivery experience was so positive. We'll be sure to pass your kind comments on to Kim — we're thrilled to hear she was professional, helpful, and went above and beyond to assist with your delivery.
Thank you for choosing Birlea, and we hope you enjoy your new furniture!
A great furniture delivery experience!
I was kept updated regularly with the progress of my delivery. It arrived as promised & the delivery man was very helpful & put our boxes exactly where we needed them. It's just a shame that Birlea can't offer an assembly service, along with delivery. We'd have happily paid extra for that!
27 de julio de 2026
Respuesta de Birlea Furniture
Thank you for your fantastic 5-star review! We're delighted to hear you were kept updated throughout the delivery process and that everything arrived as promised. It's great to know our delivery driver was helpful and placed your boxes exactly where you needed them.
We appreciate your feedback regarding an assembly service and will be sure to pass your comments on to the relevant team. We understand that having this option available would be useful for some customers, and we appreciate you sharing your thoughts with us.
Thank you for choosing Birlea, and we hope you enjoy your new furniture!
A Little disappointed that my original…
A Little disappointed that my original delivery date that was confirmed on purchase, was changed to 5 days later.
But once the new date was confirmed it arrived as planned within the time slot given. I was given updates along the way and the delivery guys were great. They carried the boxes into my house and placed them carefully, checking that the location was ok and wished me a lovely day.
The drawers themselves are great. Probably the best quality I’ve ever bought
27 de julio de 2026
Respuesta de Birlea Furniture
Thank you for your fantastic review! We're delighted to hear that, once your new delivery date was confirmed, everything arrived as planned and that you were kept updated throughout the process.
We appreciate your patience regarding the change to the original delivery date. Our transport team will look into this further, as ensuring deliveries run smoothly and to the expected standard is important to us.
It's wonderful to hear your kind comments about our delivery team and that they took such care when bringing your drawers into your home. We're also thrilled to hear you're so pleased with the quality of your furniture and that you consider it the best quality you've purchased. Thank you for choosing Birlea!
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