Excellent purchase and service. Great Walnut colour of round fluted side table purchased via amazon at a very good price. Value for money. Delivered direct from Birlea Furniture with very good communi... Ver más
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Consulta las opiniones de los clientes
Kim was absolutely amazing! She delivered my bed while I wasn’t home, but she called me and kindly waited until I arrived. She was very patient, friendly, and professional. I really appreciate her gre... Ver más
The delivery communication was excellent and Kim, our delivery driver, was very courteous and helpful. Our only criticism is that we ordered the bed through The Wooden Bed Company and weren’t told th... Ver más
La empresa ha respondido
I was kept updated regularly with the progress of my delivery. It arrived as promised & the delivery man was very helpful & put our boxes exactly where we needed them. It's just a shame that Birlea ca... Ver más
La empresa ha respondido
Información sobre la empresa
- Fábrica de muebles
- Tienda de colchones
- Tienda de muebles para dormitorio
- Tienda de mobiliario infantil
- Tienda de muebles
- Fabricante
Escrito por la empresa
Here at Birlea, we pride ourselves on being an efficient, dynamic wholesale furniture supplier & manufacturer. Browse our range & find a stockist today!
Información de contacto
6a- 1, Birlea Way, West Meadow Rise, Castle Donington, Derbyshire, Castle Donington,, DE74 2HL, Derby, Reino Unido
- 01332 812870
- info@birlea.com
- birlea.com
4,3
Excelente
4 mil opiniones
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Nice guys, friendly and helpful
Nice guys, very helpful and offered to take the boxes upstairs for me. One box had a rip in it so he checked it thoroughly and asked if I wanted to take the delivery or return it for a new one. There was no damage so I was happy to take the delivery. 10/10!
31 de julio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for your fantastic 5-star review! We're delighted to hear you had such a positive delivery experience. It's great to know our delivery team were helpful, offered to take the boxes upstairs, and took the time to check the packaging carefully to make sure everything was in perfect condition.
We really appreciate your kind comments and will be sure to pass them on to the team. Thank you for choosing Birlea, and we hope you enjoy your new furniture!
Respuesta de Birlea Furniture
Thank you for your 5-star review! We're delighted to hear you were kept updated throughout the delivery process and that your order arrived on time.
It's great to hear your driver was polite and provided a positive experience. We really appreciate your feedback and thank you for choosing Birlea!
Extremely happy with delivery service and company
Noah the delivery driver was extremely helpful, brought double bed round back and assisted my husband with it. Smooth delivery and arrived between the allocated time slot. Not yet opened the boxes yet but the company has been easy to order from with a very competitive price so overall very happy
31 de julio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for your fantastic 5-star review! We're delighted to hear your delivery went smoothly and that your order arrived within the allocated time slot.
It's great to hear that Noah provided such helpful service and went above and beyond to assist with bringing your double bed around the back and helping your husband. We'll be sure to pass your kind comments on to him.
We're also pleased to hear you found the ordering process easy and our pricing competitive. Thank you for choosing Birlea, and we hope you enjoy your new bed once it's set up!
Very professional delivery people
Very professional delivery people. Polite and got the job done quickly. Thank you
31 de julio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for your fantastic 5-star review! We're delighted to hear you had such a positive delivery experience. It's great to know our delivery team were professional, polite, and efficient.
We really appreciate your kind feedback and will be sure to pass it on to the team. Thank you for choosing Birlea!
Great company
Just had Funiture delivered by Birlea. I was kept informed of the delivery slot and sent tracking information so I was able to track where the driver was. They arrived on time were brilliant professional and friendly and unpacked my Funiture in the room where it was going. I have used this company before their products are well made and great prices. They are amazing and I would definitely recommend them.
31 de julio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for your fantastic 5-star review! We're delighted to hear you had such a positive experience with your delivery and that you were kept informed with regular updates and tracking information throughout the process.
It's great to know the delivery team arrived on time, were professional and friendly, and took care when placing your furniture in the correct room. We're also thrilled to hear you've used Birlea before and continue to be impressed with the quality and value of our products.
Thank you for your continued support and for recommending Birlea!
Excellent communication
Excellent communication, service and delivery. Beautiful product.
30 de julio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for your fantastic 5-star review! We're delighted to hear you were pleased with the communication, service, and delivery throughout your experience.
It's wonderful to know you love your new product too. We really appreciate your feedback and thank you for choosing Birlea!
Respuesta de Birlea Furniture
Thank you for your fantastic 5-star review! We're delighted to hear you received great service and that our delivery team were punctual and polite.
We really appreciate your kind feedback and thank you for choosing Birlea!
Great experience start to finish
Great experience start to finish . Love my new bedside tables . Delivery guy was lovely even explained easy way to take items out of packaging . Happy customer
29 de julio de 2026
Respuesta de Birlea Furniture
Thank you for your fantastic 5-star review! We're delighted to hear you had such a great experience from start to finish and that you're loving your new bedside tables.
It's wonderful to hear your delivery driver was so helpful and took the time to explain the easiest way to unpack your items. We'll be sure to pass your kind comments on to the team.
Thank you for choosing Birlea, and we hope you enjoy your new furniture!
Communication was good
Communication was good. I recieved communication prior to the date of delivery, a reminder the night before and a message to say I was next. The delivery person was friendly. No issues.
28 de julio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for your fantastic 5-star review! We're delighted to hear you were kept well informed throughout the delivery process, from the initial updates through to the reminder and final delivery notification.
It's great to know everything went smoothly and that your delivery driver was friendly and helpful. We really appreciate your feedback and thank you for choosing Birlea!
Kim was on time and very friendly.
29 de julio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for your 5-star review! We're delighted to hear that Kim arrived on time and provided such a friendly service.
We'll be sure to pass your kind comments on to her. We really appreciate your feedback and thank you for choosing Birlea!
Kim was great
Kim was great. Service with a smile even at the end of her shift at 9pm.
28 de julio de 2026
Respuesta de Birlea Furniture
Thank you for your wonderful review! We're so pleased to hear Kim provided such friendly service, even at the end of a long shift. We'll be sure to pass your kind words on to her – we're sure she'll really appreciate them. Thank you for choosing Birlea!
Delivered in time and gave us notice…
Delivered in time and gave us notice before arriving. Very good service.
29 de julio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for taking the time to leave us a review! We're delighted to hear your delivery arrived on time and that you were kept updated before arrival. It's great to know you received such good service, and we really appreciate your feedback. Thank you for choosing Birlea!
Excellent service they had to take the…
Excellent service they had to take the items from the main road up a hill to our house as our road is not wide enough for the van to gain easy access
28 de julio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for your fantastic review! We're delighted to hear you received such excellent service. It's great to know our delivery team went the extra mile to get your items safely to your home despite the difficult access. We'll be sure to pass your lovely feedback on to the team. Thank you for choosing Birlea!
Respuesta de Birlea Furniture
Thank you for your 5-star review! We're so pleased to hear your delivery arrived on time and that the driver was polite and friendly throughout. We really appreciate your feedback and hope you enjoy your purchase. Thank you for choosing Birlea!
Derek is a lovely driver
Derek is a lovely driver, he offered to carry my items inside for me because i was alone and they were very heavy! He even stayed for a moment to check i could do it myself! Items arrived very well!
29 de julio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for taking the time to leave such a lovely review! We're delighted to hear Derek went above and beyond to help with your delivery. We'll be sure to pass your kind comments on to him, as we're sure he'll really appreciate them. It's also great to hear your items arrived in perfect condition. We hope you enjoy them for years to come!
Delivery was on time
Delivery was on time, and in good condition. the driver was polite and friendly.
29 de julio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for taking the time to leave your review! We're so pleased to hear your delivery arrived on time and in good condition. It's great to know the driver was polite and friendly too, as we pride ourselves on providing excellent service from start to finish. We hope you enjoy your new furniture!
Pleasant service
Great delivery this morning by Derek, timely and lovely manners (despite it being 06:45am), including advising on a separate collection by a different courier.
29 de julio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for your fantastic review! We're delighted to hear Derek provided such a great delivery experience, especially so early in the morning. It's wonderful to know he was punctual, courteous and took the time to help by advising you about your separate collection too. We'll be sure to pass your kind words on to Derek. We hope you enjoy your new furniture!
Furniture looks fantastic
Furniture looks fantastic. Instructions easy to understand and good communication throughout with regard to delivery.
28 de julio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for your lovely review! We're delighted to hear you're so pleased with your new furniture and that it looks fantastic. It's also great to know you found the assembly instructions easy to follow and that our communication throughout the delivery process kept you well informed. We really appreciate your feedback and hope you enjoy your furniture for many years to come!
Only 1 of 2 packages delivered (half of bed) poor communication
I ordered a double ottoman bed frame on the 5th July 2026 to be delivered by the 8th at the latest. Tracking said delivery would be between 8am and 6pm on the 7th, waited in, no delivery. Each day for the next 5 days I was again told it would be delivered.After 5 days staying in, half of the bed was eventually delivered. I informed them of the missing package on the 11th. Numerous emails later with no explanation or resolution I gave up and asked for a refund. Photos of package sent on 20th and still no pick up arranged or refund 3 working days later. Customer service have been totally unhelpful. Emails feel automated / AI generated.
29/7/26. Thank you for response to review Birlea, please respond to my messages on Birlea tracking asking for updates on collection. I am still awaiting a response or collection date and refund.
20 de julio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
We're very sorry to hear about your experience and appreciate you taking the time to share your feedback.
We sincerely apologise for the repeated delivery delays, the missing package and the frustration caused by the lack of resolution. This is certainly not the level of service we aim to provide. We will ensure your comments are shared with our transport team so they can investigate what happened, as this is not the standard we expect from our delivery service.
We're also sorry to hear that you felt let down by our customer service throughout the process. We understand how disappointing this must have been, particularly after waiting in on multiple occasions and then experiencing further delays with your refund.
If this matter has not yet been resolved, please contact us directly with your order details so we can investigate this further and work towards a resolution as quickly as possible.
Mattress
3rd party seller quoted 4 - 6 days, only took 2 days, great communication, delivered on time by a very cheerful driver named Kim!
28 de julio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for your fantastic review! We're so pleased to hear your order arrived even sooner than expected and that our communication kept you informed every step of the way. It's also wonderful to hear Kim made such a positive impression with their cheerful and friendly service. We'll be sure to pass your kind comments on. We hope you enjoy your new furniture!
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