Excellent purchase and service. Great Walnut colour of round fluted side table purchased via amazon at a very good price. Value for money. Delivered direct from Birlea Furniture with very good communi... Ver más
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Consulta las opiniones de los clientes
Kim was absolutely amazing! She delivered my bed while I wasn’t home, but she called me and kindly waited until I arrived. She was very patient, friendly, and professional. I really appreciate her gre... Ver más
The delivery communication was excellent and Kim, our delivery driver, was very courteous and helpful. Our only criticism is that we ordered the bed through The Wooden Bed Company and weren’t told th... Ver más
La empresa ha respondido
I was kept updated regularly with the progress of my delivery. It arrived as promised & the delivery man was very helpful & put our boxes exactly where we needed them. It's just a shame that Birlea ca... Ver más
La empresa ha respondido
Información sobre la empresa
- Fábrica de muebles
- Tienda de colchones
- Tienda de muebles para dormitorio
- Tienda de mobiliario infantil
- Tienda de muebles
- Fabricante
Escrito por la empresa
Here at Birlea, we pride ourselves on being an efficient, dynamic wholesale furniture supplier & manufacturer. Browse our range & find a stockist today!
Información de contacto
6a- 1, Birlea Way, West Meadow Rise, Castle Donington, Derbyshire, Castle Donington,, DE74 2HL, Derby, Reino Unido
- 01332 812870
- info@birlea.com
- birlea.com
4,3
Excelente
4 mil opiniones
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Excellent delivery but parts missing.
The notification of date and time of delivery was very good. The delivery driver was excellent, helpful, pleasant and polite.
My product looks to be great.
Unfortunately having unpacked and checked the many parts for my nest of tables I found 3 pieces missing.
I’m now waiting to hear how this will be resolved.
8 de julio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for taking the time to leave us a review. We're delighted to hear that you were pleased with the delivery communication and that our driver provided such excellent service. It's also great to know your nest of tables looks to be a great product.
We're sorry to hear that three parts were missing from your order. This certainly isn't the experience we want for our customers. If you haven't already, please keep in touch with our customer service team or the retailer you purchased through, who will be able to ensure the missing parts are sent out and get this resolved for you as quickly as possible.
We hope you're able to enjoy your new furniture very soon!
The guy ( scott) was polite
The guy ( scott) was polite, and apoligised for the time,he put the delivery where i asked,the quality of what i bought is really good,
Overall fantastic service all round
7 de julio de 2026
Respuesta de Birlea Furniture
Thank you for taking the time to leave us such a lovely review! We're so pleased to hear that Scott was polite, helpful and made sure your delivery was placed exactly where you wanted it. We'll be sure to pass your kind comments on to him.
It's also fantastic to know you're happy with the quality of your purchase. We really appreciate your feedback and are delighted that you had such a positive experience from start to finish. Enjoy your new furniture!
Haven't built it but sadly have…
Haven't built it but sadly have unpacked it all before seeing the top and it is a totally different colour to the photos.
7 de julio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for taking the time to leave us a review.
We're sorry to hear that the colour of the product wasn't what you were expecting from the photos on the website. We appreciate how disappointing this must be, especially after unpacking everything before noticing the difference.
If you'd like us to look into this further, please get in touch with the retailer you purchased from, who will be able to assist you with the next steps. Your feedback is appreciated and will be passed on to the relevant team for review.
Respuesta de Birlea Furniture
Thank you for taking the time to leave us a 5-star review!
We're delighted to hear that you were pleased with the delivery notifications. Keeping our customers informed every step of the way is important to us, so it's great to know this made for a positive experience.
We hope you enjoy your new Birlea product!
The delivery driver was excellent
The delivery driver was excellent. Helped get the large box into the house and then helped get the item out of the box. We were struggling so very grateful.
The cupboards are in the bedroom and look good. To early to comment on quality of build but off to a very good start.
7 de julio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for taking the time to leave us a 5-star review!
We're so pleased to hear that your delivery driver went above and beyond to help bring your order into your home and even assisted with unpacking it. We'll be sure to pass your kind comments on to our transport team.
It's also great to hear that your new cupboards are looking good in your bedroom. We hope they continue to impress you for many years to come, and thank you again for choosing Birlea!
Delivered on time
Delivered on time
Polite driver who checked everything
7 de julio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for taking the time to leave us a 5-star review!
We're delighted to hear that your order was delivered on time and that the driver was polite and took the time to check everything with you. It's great to know you had such a positive delivery experience.
We hope you enjoy your new Birlea product!
Respuesta de Birlea Furniture
Thank you for taking the time to leave us a 5-star review!
We're delighted to hear that everything went smoothly and that you had a hassle-free experience with us. It's great to know we met your expectations.
We hope you enjoy your new Birlea product, and thank you for choosing us!
Respuesta de Birlea Furniture
Thank you for taking the time to leave us a 5-star review!
We're delighted to hear that you found the whole experience quick and easy, and that our team made such a positive impression. Your kind words are greatly appreciated.
We hope you enjoy your new Birlea product!
Excellent service Kim Was very…
Excellent service Kim Was very professional at her job and very polite and credit to the company
6 de julio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for your wonderful review! We're delighted to hear you received such excellent service from Kim. We'll be sure to pass on your kind words – we're sure she'll be pleased to know she made such a positive impression. We hope to welcome you back again in the future!
Very Good Experience
Delivered well within time specifications.
The delivery men did all that was asked and were very pleasant.
Still have the components shrink wrapped as room not ready to take them, so cannot comment on the product at this time.
6 de julio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for your great review! We're pleased to hear your order arrived within the expected timeframe and that our delivery team provided such friendly service. We hope everything goes smoothly when you're ready to assemble your new furniture, and that you love it once it's all set up!
Respuesta de Birlea Furniture
Thank you for your fantastic review! We're delighted to hear you found the service prompt, efficient and friendly. Your kind feedback means a lot to us, and we hope you enjoy your new furniture!
Had to return the first one due to…
Had to return the first one due to damage and had a replacement sent.
The replacement is just as bad. They must not have quality control
30 de junio de 2026
Respuesta de Birlea Furniture
We're sorry to hear that you've had this experience, especially after receiving a replacement.
This certainly isn't the level of quality we aim to provide, and we appreciate you bringing it to our attention. Could you please refer back to your retailer in order for us to look into this further for you.
Impressive service
Dealing with a few companies at the moment but have to say what a professional set up this company is, excellent communication from the start, they said 9.00am delivery and it arrived bang on, extremely pleasant guy who delivered, excellent all round!
4 de julio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for your fantastic review! We're delighted to hear that you had such a positive experience with us, from the communication through to the delivery. It's great to know everything arrived right on time and that our delivery driver made such a positive impression.
We really appreciate your kind words and hope you enjoy your new Birlea purchase!
Great bed and service
The bed arrived quickly, really well packed and protected.
The delivery team were really friendly and super efficient.
1 de julio de 2026
Respuesta de Birlea Furniture
Thank you for your lovely review! We're so pleased to hear your bed arrived quickly, was well packaged and protected, and that our delivery team provided such a friendly and efficient service.
We really appreciate your feedback and hope you enjoy your new Birlea bed!
The two delivery drivers were very…
The two delivery drivers were very careful with the products and informative on delivery expectations. The five items were in good order!
17 de junio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for your fantastic review! We're delighted to hear that your delivery went smoothly and that our drivers took great care with your items while keeping you informed throughout the process.
It's great to know all five items arrived in perfect condition. We really appreciate your feedback and hope you enjoy your new Birlea furniture!
Great experience
Quick delivery, updates throughout the whole process was good and the delivery guy was really pleasant polite and helpful even bringing the parcels into the house for me. First class guy
1 de julio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for your fantastic review! We're delighted to hear you were kept updated throughout the delivery process and that everything arrived quickly. It's especially lovely to know our delivery driver was polite, helpful and went the extra mile by bringing your parcels into the house. We'll be sure to pass your kind comments on to the team. We hope you enjoy your new purchase!
Delivery was efficient through Next UK
Delivery was efficient through Next UK. Good quality, easy to assemble and looks stunning.
30 de junio de 2026
Respuesta de Birlea Furniture
Thank you for your wonderful review! We're delighted to hear your delivery was efficient, that you found your new furniture easy to assemble, and that you're pleased with the quality. It's fantastic to know it looks stunning too! We hope you enjoy it for many years to come.
We had only good experiences with this…
We had only good experiences with this company. On time and friendly guys.
30 de junio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for your lovely review! We're so pleased to hear you had such a positive experience with us. It's great to know your delivery arrived on time and that our team were friendly and helpful. We really appreciate your feedback and hope you enjoy your new purchase!
Firstly never came when expected
Firstly never came when expected. Secondly screws are too big , on one side of the door there are no holes for the handle to go . Thirdly there’s a chip in the door
30 de junio de 2026
Respuesta de Birlea Furniture
We're sorry to hear about your experience and that your order didn't meet your expectations.
We apologise for the delivery delay, as this isn't the standard we expect, and our transport team will look into this further. We're also sorry to hear about the issues you've experienced with the screws, the missing handle holes and the chipped door.
If you could please refer back to your retailer who will contact us in order for us to resolve this for you.
Very happy with delivery
Very happy with delivery. Happy guy and very helpful, 5* service all day long 😊
1 de julio de 2026
Opinión espontánea
Respuesta de Birlea Furniture
Thank you for your fantastic review! We're so pleased to hear you were happy with your delivery and that our driver provided such friendly and helpful service. We'll be sure to pass your kind words on to the team. We hope you enjoy your new furniture!
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