Birlea Furniture Opiniones 

4311
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent purchase and service. Great Walnut colour of round fluted side table purchased via amazon at a very good price. Value for money. Delivered direct from Birlea Furniture with very good communi... Ver más

Valorada con 5 estrellas sobre 5

Kim was absolutely amazing! She delivered my bed while I wasn’t home, but she called me and kindly waited until I arrived. She was very patient, friendly, and professional. I really appreciate her gre... Ver más

Valorada con 5 estrellas sobre 5

The delivery communication was excellent and Kim, our delivery driver, was very courteous and helpful. Our only criticism is that we ordered the bed through The Wooden Bed Company and weren’t told th... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I was kept updated regularly with the progress of my delivery. It arrived as promised & the delivery man was very helpful & put our boxes exactly where we needed them. It's just a shame that Birlea ca... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fábrica de muebles
  2. Tienda de colchones
  3. Tienda de muebles para dormitorio
  4. Tienda de mobiliario infantil
  5. Tienda de muebles
  6. Fabricante

Escrito por la empresa

Here at Birlea, we pride ourselves on being an efficient, dynamic wholesale furniture supplier & manufacturer. Browse our range & find a stockist today!


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(4311)

1080 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent quality furniture

Excellent quality furniture arrived well wrapped and secure with no scratches or dints

16 de junio de 2026
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Respuesta de Birlea Furniture

Thank you for your fantastic review. We're delighted to hear that your furniture arrived in excellent condition and that the packaging kept it well protected during transit. It's great to know you're pleased with the quality, and we really appreciate you taking the time to share your experience. Enjoy your new furniture!

Valorada con 5 estrellas sobre 5

Beautiful items

Careful delivery, on time & the 2 bedside tables look absolutely lovely - classy.

16 de junio de 2026
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Respuesta de Birlea Furniture

Thank you for your lovely review. We're delighted to hear that your delivery arrived on time and was handled with care. It's fantastic to know that you're so pleased with your bedside tables and that they look just as classy as you'd hoped. We really appreciate your feedback and hope you enjoy them for many years to come.

Valorada con 1 estrellas sobre 5

Absolute nightmare to assemble ....and…

Absolute nightmare to assemble ....and that was by someone experienced. Holes drilled in wrong place, wrong screws etc sent....instructions didn't always make sense. Be warned people.

17 de junio de 2026
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Respuesta de Birlea Furniture

Thank you for taking the time to leave a review. We're sorry to hear that you experienced difficulties during assembly. This is certainly not the experience we want for our customers.

Could you please let us know which product you were assembling? Once we have this information, our QC team can look into the issues you've raised regarding the drilling, fixings and instructions in more detail.

We appreciate your feedback as it helps us identify and address any potential issues.

Valorada con 5 estrellas sobre 5

Very easy to track and communicate with…

Very easy to track and communicate with this company and the driver was very polite and helpful.

20 de junio de 2026
Opinión espontánea
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Respuesta de Birlea Furniture

Thank you for your fantastic review. We're pleased to hear that you found it easy to track your delivery and communicate with us throughout the process. It's also great to know that the driver was polite and helpful. We really appreciate you taking the time to share your experience and hope to serve you again in the future.

Valorada con 4 estrellas sobre 5

39 mins?? 2 Hour Minimum Assembly Time

It's a nice looking bed but the instructions say it should take "Around 30 minutes" to assemble from flatpack. It took a professional assembler 2 hours!

19 de junio de 2026
Opinión espontánea
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Respuesta de Birlea Furniture

Thank you for taking the time to leave a review. We're pleased to hear that you're happy with the look of your new bed.

We're sorry to hear that the assembly took considerably longer than expected. The assembly times provided are intended as a guide and can vary depending on the product and individual experience. We appreciate your feedback regarding this, as it's important for us to understand where customer expectations may differ from reality.

Thank you again for your comments, and we hope you enjoy your new bed.

Valorada con 5 estrellas sobre 5

Excellent delivery just a small problem…

Excellent delivery just a small problem assembling we found the instruction diagram not helpful we had to enlist the help of a neighbour who assembled a similar item but from a different company and he was struggling however we now have just the drawers and the top to put on fingers crossed all assembled Monday.The quality is very good . Thank you.

15 de junio de 2026
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Respuesta de Birlea Furniture

Thank you for your review. We're delighted to hear that you were pleased with the delivery service and the quality of the furniture.

We're sorry to hear that you found the assembly instructions difficult to follow and that you needed additional help to put the product together. We appreciate this feedback, as it's important for us to understand where improvements can be made.

We hope the final stages of assembly went smoothly and that you're now enjoying your new furniture. Thank you again for taking the time to share your experience.

Valorada con 5 estrellas sobre 5

Excellent design

Excellent design, service and delivery.

21 de mayo de 2026
Opinión espontánea
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Respuesta de Birlea Furniture

Thank you for your wonderful review. We're delighted to hear that you were pleased with the design of your furniture, as well as the service and delivery you received. We really appreciate your feedback and are thrilled that you had such a positive experience with Birlea. Enjoy your new furniture!

Valorada con 3 estrellas sobre 5

Love this company’s furniture

Love this company’s furniture. Unfortunately the bedside table I have just purchased has a wireless phone charger on the top of the cabinet and it’s not working.

18 de junio de 2026
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Respuesta de Birlea Furniture

Thank you for your review and for your continued support of Birlea. We're delighted to hear that you love our furniture.

We're sorry to hear that you're experiencing an issue with the wireless charger on your bedside table. This is certainly not what we would expect. If you could please contact the retailer along with any photos or videos showing the issue, we'll be happy to investigate this further and help resolve the problem as quickly as possible.

We appreciate your feedback and hope to get this sorted for you soon.

Valorada con 5 estrellas sobre 5

Absolutely delighted with the furniture…

Absolutely delighted with the furniture and the delivery was excellent.

18 de junio de 2026
Opinión espontánea
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Respuesta de Birlea Furniture

Thank you for your fantastic review. We're delighted to hear that you're so pleased with your furniture and that the delivery service met your expectations. It's wonderful to know you had such a positive experience from start to finish. Thank you for choosing Birlea, and we hope you enjoy your new furniture for many years to come.

Valorada con 5 estrellas sobre 5

I was delighted by the prompt delivery…

I was delighted by the prompt delivery also, the tracking system was excellent.
Thanks.

18 de junio de 2026
Opinión espontánea
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Respuesta de Birlea Furniture

Thank you for your lovely review. We're delighted to hear that you were pleased with the prompt delivery and found the tracking system helpful throughout the process. It's great to know everything went smoothly for you.

Thank you for taking the time to share your experience, and we hope you enjoy your purchase.

Valorada con 5 estrellas sobre 5

Love my new axel to unit

Love my new axel to unit

12 de junio de 2026
Opinión espontánea
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Respuesta de Birlea Furniture

Thank you for your wonderful review. We're delighted to hear that you love your new Axel TV unit. It's always great to know that our customers are happy with their purchase.

Thank you for choosing Birlea and for taking the time to share your feedback. We hope you enjoy your new furniture for many years to come.

Valorada con 5 estrellas sobre 5

Just what I needed

I foolishly thought I could assemble my Herringford 2 drawer bedside but had to concede my arthritic hands could not cope! Happily, my son came by last weekend and completed the job and I'm chuffed to bits with the result. It's a neat piece of furniture that looks lovely too

14 de junio de 2026
Opinión espontánea
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Respuesta de Birlea Furniture

Thank you for your lovely review. We're delighted to hear that you're so pleased with your Herringford 2 Drawer Bedside and that your son was able to help get it assembled for you.

It's wonderful to know that you're chuffed with the finished result and that the bedside table looks lovely in your home. We really appreciate you taking the time to share your experience and hope you enjoy your new furniture for many years to come.

Valorada con 5 estrellas sobre 5

From the first notification to delivery…

From the first notification to delivery the experience was 100%! Delivered to the room of choice also. Very very happy with this company and its staff are very professional.

18 de junio de 2026
Opinión espontánea
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Respuesta de Birlea Furniture

Thank you for your fantastic review. We're delighted to hear that your experience was excellent from the first notification right through to delivery. It's great to know that the room-of-choice service was appreciated and that our team left such a positive impression.

We're thrilled that you're so happy with both the service and the professionalism of our staff. Thank you for taking the time to share your feedback and for choosing Birlea. Enjoy your new furniture!

Valorada con 5 estrellas sobre 5

Delivered within time slot.

Delivered within time slot.
Driver very polite and helpful.
Can’t comment on furniture as not built yet.

18 de junio de 2026
Opinión espontánea
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Respuesta de Birlea Furniture

Thank you for your review. We're pleased to hear that your delivery arrived within the allocated time slot and that the driver was polite and helpful.

We appreciate you taking the time to share your experience so far. We hope the assembly goes smoothly and that you're just as pleased with the furniture once it's built. Enjoy your new purchase!

Valorada con 3 estrellas sobre 5

Happy with unit - Building instructions NOT CLEAR

Happy with unit
Selling information does NOT say FLAT PACK
But ok I’ve built flat pack before …
Drawer runners …
Not labelled on on line instructions
INCORRECTLY labelled on printed instructions
Doesn’t make this bit easy to do

17 de junio de 2026
Opinión espontánea
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Respuesta de Birlea Furniture

Thank you for taking the time to leave your review.

We're pleased to hear that you're happy with the unit, however we're sorry to hear that the assembly process was not as straightforward as expected. We apologise for the confusion caused by the drawer runner labelling within the instructions and appreciate you bringing this to our attention.

We will pass this on to our QC team and ensure that the product description clearly advises that the item requires self-assembly.

Should you require any further assistance, please don't hesitate to let us know and we'll be happy to help.

Valorada con 5 estrellas sobre 5

Ordered Birlea Noah furniture

Ordered Birlea Noah furniture. Arrived with 4 days. Driver sent regular text messages to inform me of the anticipated delivery. Could not be more pleased. Furniture looks lovely in my sitting room. No hesitation in recommending this company.

12 de junio de 2026
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Respuesta de Birlea Furniture

Thank you for your wonderful review.

We're delighted to hear that your Noah furniture arrived quickly and that you were kept informed throughout the delivery process. It's great to know that you're so pleased with the furniture and that it looks lovely in your sitting room.

Thank you for your recommendation and for choosing Birlea. We hope you enjoy your new furniture for many years to come.

Valorada con 5 estrellas sobre 5

Great service

Great service from ordering to delivery very happy with the bed too

15 de junio de 2026
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Respuesta de Birlea Furniture

Thank you for your review.

We're delighted to hear that you received great service from ordering through to delivery, and that you're very happy with your new bed.

Thank you for choosing Birlea, and we hope you enjoy your new bed for many years to come.

Valorada con 5 estrellas sobre 5

Fab service from placing the order to…

Fab service from placing the order to delivery.

Really pleased with the Console table.

15 de junio de 2026
Opinión espontánea
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Respuesta de Birlea Furniture

Thank you for your fantastic review! We're delighted to hear that you were happy with the service from placing your order through to delivery, and that you're pleased with your new console table.

We really appreciate you taking the time to share your experience and thank you for choosing Birlea.

Valorada con 3 estrellas sobre 5

The bed is so hard to make it takes…

The bed is so hard to make it takes hours not 30 minutes as it says in the instructions and I’ve done flat pack stuff many times before
A lot of the screw holes aren’t cut quite right so things are hard to put together
Quite disappointing

15 de junio de 2026
Opinión espontánea
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Respuesta de Birlea Furniture

Thank you for taking the time to leave your feedback. We're sorry to hear that you found the assembly process more difficult and time-consuming than expected.

We would like to look into the issues you've described further. Could you please let us know which bed you assembled? If there were any concerns with the alignment of the screw holes, our QC team would be happy to investigate this further.

We appreciate your comments as they help us improve both our products and assembly experience.

Valorada con 5 estrellas sobre 5

A star service

15 de junio de 2026
Opinión espontánea
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Respuesta de Birlea Furniture

Thank you for your fantastic review! We're delighted to hear you received A-star service.

We really appreciate you taking the time to share your feedback and thank you for choosing Birlea.

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