Bluebird Airways Opiniones 

the worst airline I've flew with. the space between the seats is way below the standart!... at least 2 hours delay for each direction is the default. the prices are much too high. save your money and avoid this airline at all cost!

Mein Flug von TLV nach BER war mit über 3h verspätet. Als endlich die Maschine (von irgendwoher) bereitstand wurden wir in den Flieger geschubst und 4 Stunden nicht einmal mit Wasser versorgt! Die Crew war offenbar völlig übermüdet und wenig freundlich! Die Maschine war eine einzige Müllhalde!

Zahlt lieber die 50€ mehr für eine seriöse Fluggesellschaft!

Unzuverlässigkeit: Seit meiner Buchung hat die Airline den Flugbetrieb in das Zielland eingestellt und wieder aufgenommen (Auf dem Website des Flughafens wurde dazwischen der Flug gar nicht angezeigt), ohne den spezifischen Flug offiziell zu stornieren. Sogar jetzt, weniger als 24 Stunden vor der geplanten Abflugzeit, wird auf der Website des Flughafens der Status des Flugs als "noch nicht endgültig" angezeigt.

Kundenservice: Meine Informationen musste ich leider über den Flughafen oder andere Quellen sammeln, da die Airline weder per Telefonnummer angeht noch ein funktionierendes Kontaktformular zur Verfügung stellt (ein Fehler wird immer angezeigt).

Kommunikation:
Auch meine Buchung könnte ich über den Website der Fluggesellschaft nicht aufrufen und auf ihrem WhatsApp wird mir nur gesagt, dass da ich meine Buchung über Booking.com gemacht habe, könnten sie mir nicht weiter helfen.
Selbst Booking.com, über den ich die Buchung vorgenommen habe, konnte die Airline nicht erreichen.

Mein Schaden: Aufgrund der Unsicherheit und Unzuverlässigkeit war ich gezwungen, einen weiteren Flug bei einer anderen Airline zu buchen. Eine Erstattung meines Geldes habe ich selbstverständlich bis heute nicht erhalten.

Totally scam, if you don’t want to lose your money, don’t deal with them, they sold us tickets and declined our boarding. And we were not refunded. 1200 Dollar lost.

Update added below: I arrived in Barcelona from Tel Aviv after being stuck in a tough zone anyway, and my luggage wasn't there. It has arrived 5 days late with no lock on the suitcase and my expensive tech equipment missing that I use to work and travel.

I filled out 2 forms on their website (since I didn't hear initially and didnt hear back about either, then my luggage arrived unlocked and missing the expensive items).

Note this is my 10th time in the region in over 10 years and I usually fly with Elal and I made a mistake trying Bluebird apparently.

What not?
305BA4B7
Ticker Number:40421685775

Update [10 December ] :

Since posting this a week or two ago, I have filled out more forms, had contact on FB and been told 'this is not a customer service department, please email: kavei.co.il with no explanation who they are.

I emailed them a week ago and receive NO reply.

This is now 5 weeks without my luggage and no customer service support at all. Zero

DO NOT BOOK THIS AIRLINE.

I will continue to update this post each week.

Thirty people were not allowed on the Berlin Tel Aviv flight today. Check-in for the flight opened only at 7:30, while the flight was scheduled to depart at 9:50. This is exceptionally late for flights to Israel, and there was no opportunity to check in beforehand. The flight actually departed more than half an hour late with those who were lucky enough to get on the plane.

The attendant was absolutely rude and gave an attitude.
I bought three Cappuccinos and the attendant made three lattes. I had no problem for that I just asked for chocolate powder on top. At that moment we all realized that in the ticket the cashier put lattes instead of cappuccinos. I was very sure with my mom that we said cappuccinos and the Asian guy that was there( super nice guy, only worthy person) said that he listened to us saying cappuccino. Even if he hadn’t listened to us, he knew a lot about customer service and he made no drama because it doesn’t matter what coffee it was, we just wanted chocolate. What bothers me the most is that the attendant who made the coffees with a lot of bad attitude went to consult the cashier what did she listened when we gave the order. Of course the cashier said lattes but we were two witnesses saying cappuccino. The attendant had the audacity to tell me “ I have to check with my colleagues and she say you order latte” with a very sarcastic attitude. Horrible service and the coffees were not that good. Do not order mocha, my husband did and it doesn’t have any taste of chocolate. Super upset with staff.

Terrible company!
They canceled our flight while we were already in the airport.

No one came to explain the reason or provide us with an alternative solution—nothing!

No one answered the phone, nor did anyone answer WhatsApp or email. It is a complete gamble with this company; you buy tickets and pray that the flight will happen at the time being…

Bad services
They changed my flight many times and charged me 3 times.

Received an email that my flight was postponed for a couple of hours. I had a connection flight with another airline and was going to miss this flight so I would be stranded with kids at airport in Greece. Tried to get in contact with Bluebird but no response, I ask twice to cancel my flight through contact form but no response. At the airport no service at all, they have to asked everything through their department in Greece via app and it takes hours before they have an answer. Worst service and airline I have ever booked.

One of my worst travel experiences from booking to flying. I needed to change my booking, you can’t do it online independently but have to complete a form, email or phone. I did all 3 methods multiple times. They did not respond to any. After cancelling my flight online I still received a change in flight times. Realising my flight wasn’t cancelled and I would lose all the money of an overly expensive ticket I decided to fly. I’m now sitting on the plane with my daughter after a further delays with no information or announcements. The worst is the rudeness of the check in team, especially the Supervisor. I had never experienced this level of aggression and rudeness from an airline member. I am always calm and level headed so did not entice her in any way. My bag was a couple of kilos over and I agreed to take things out immediately but she was just angry and said terrible things. I’m finally sitting on the plane which is very tight with no leg room. After my return trip I hope this will be the last contact with Blue Bird.

This company is the worse,
super old planes, you are lucky if you arrive I can tell you that. And noone to contact.
Cancelled the flight and offered no compensation according to EU law. Havre to take them to court..

They canceled our flight without notice or further information

Never saw anything like that in my life.We booked one flight Athen tel aviv ,and few hours before they changed the time of departure 4 hours later.Doesnt exist a number to contact them neither there is a way to refuse the change or ask a refund
We had to book another flight and guess what??they did again!!this time even worse,anticipating the flight of 4 hours,again no way to contact them,they dont reply the email,there is no number,and this time we cant be at the airport 4 hours before so we gonna miss it again.
What a shame of company!!!!

Flight was cancelled, which is ok if you got refund. Month and a half have passed before I received it. What is the most unpleasant - I couldnot not find any phone number of support to discuss the issue. I filled in the form on their Internet site but have not got any reply. Very unpleasant behaviour for a business entity

Booked a flight for my partner on 11th Jan 2024 Athens to Heraklion for 4th Feb 2024. Notified via WhatsApp on 16th Jan 2024 that flight was cancelled - no reason given - and unable to offer an alternative flight. As I had a connecting flight from London Stanstead this meant trying to book another suitable flight and cost 3 x the price

How does this company still exist? They cancelled my flight without explanation and no alternative/refund was issued. Needless to say there is absolutely no way to get in touch with them.

The worst company ever, they canceled my flight without any warning 2 hours before departure, none of the company bothered to give an explanation or info to everyone in line at check in, they didn't offer an alternative flight or a place to stay people camped inside the airport for hours waiting for information. and the best thing is that once I requested a refund they also refused and without giving any reason they did not provide any refund. there must be no such company.

We were unfairly denied boarding, even though we had followed all COVID-related measures.

The company is not responding to our claims.

Terrible service, unreliable company.