I've had 2 orders from Bouquetsbypost and both were stunning, exactly how they looked in the pictures on the website if not better. There was delays in the delivery of my 2nd order, however this was a... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Flowers arrived one day later than scheduled. On arrival the packaging was lovely and seemed high quality. The flowers, especially the roses, were a different story: they were already wilting heavily... Ver más
First time ordering from thos company and will.ne the last I.ordeted flowers to be delivered yesterday for my daughters heavenly birthday she Passed away in January no flowers delivered yeste... Ver más
Easy website to navigate. Clear ordering advise. Wonderful array of gifts to go with such a choice of flower bouquets. Arranged delivery date and time and all went well. Shall not hesitate to use the... Ver más
Información sobre la empresa
Escrito por la empresa
Bouquets By Post All are welcome to leave a review for us on Trustpilot. Please be aware that we are not paid members of Trustpilot; the majority of the reviews there are organic and may not have a valid order number. We feel we are best able to serve our customers by offering great, low-value bouquets while keeping our costs as low as possible. For any genuine customer issues, please contact our customer service team, who will be more than happy to help. Thank you, At Bouquets By Post we’re all about making people’s day brilliant We are independent Florists, we are not part of any network, we fulfill all orders direct. Bouquets By Post is home to the most freshest and vibrant flowers offering great deals on Bouquets By Post stunning arrangements and bouquets in the UK. Whether you are sending a bouquet to celebrate a special event, make your mother feel extra-special, say I'm sorry, or just to say hello, we've got you covered. We are convenient way to shop for flowers and at competitive prices you can count on us. With Bouquets By Post a smile is just a bouquet away. We want to make shopping with us as easy and stress-free as possible, and it’s our commitment to customer satisfaction that sets us apart from our competitors. Our dedicated customer service team are on hand seven days a week to assist with any problems you might have. If you have any questions, or if you’d like to talk through our products in more detail, please don’t hesitate to contact us.
Información de contacto
Stone Close, UB7 8JU, West Drayton, Reino Unido
- bouquetsbypost.com
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Flowers have all died in a couple of…
Flowers have all died in a couple of days, i have had no apology and it seems as if many people share the same experience
Shocking customer service
If a zero, I would give them that as a rating! Having ordered a bouquet from this company, not delivered to correct address. Once I saw the R. Mail delivery photo, I contacted the company to tell them not delivered to my daughter's home. I have had no reply! Cannot reach them on the telephone as "Customer service busy" after 6 calls, left a message for call back, nothing, First and last time purchasing from this company. I will contact my bank to get my money back if they don't respond by tomorrow to me
Buyer Beware
A bouquet was ordered as a 50th Anniversary gift.
The bouquet arrived a day late.
Unfortunately it was largely dead.
Yellowing stalks, yellowing leaves and flowers with the petals dropping off.
One only had two petals still clinging on.
The company were contacted by email ( it's simply impossible to call them, despite having a number to call on the delivery packaging)
After a month and despite having photos of the dead and dying bunch these scammers refused point blank to make a refund claiming that there was nothing wrong with the delivery.
Naturally I shall be contacting my card company and claiming a refund from them.
Buyer beware.
Easy website to navigate
Easy website to navigate. Clear ordering advise. Wonderful array of gifts to go with such a choice of flower bouquets. Arranged delivery date and time and all went well.
Shall not hesitate to use them again shortly.
Have ordered at least 6 bouquets from…
Have ordered at least 6 bouquets from this company and last one I received was half dead next day. I sent one to friend 13th august and she said half had died next day. Complained to company and they sent apologies and asked if I'd be happy with replacement. My friend hasn't received any replacement. Will not use them again.
Great experience
Excellent prices ,brilliant service
Excellent prices ,brilliant service, lots of choice, good communication, highly recommend
I ordered flowers from this company and…
I ordered flowers from this company and I received the small bunch instead of the big bunch that I paid for sent email s to them and they said that I had received the correct flowers I was not happy with them so I wrote a review on their own website and they didn't even post it all there reviews are positive and 5 ⭐ there a joke keep away from them
I was organising a birthday celebration…
I was organising a birthday celebration for my seven year old grandson. I ordered a bouquet of flowers and a brightly coloured birthday balloon to arrive on the day of the party.
Instead l had no delivery on the designated day. The flowers and the wrong balloon arrived a day later. The balloon that was delivered was black with gold patterns. The balloon l had ordered had been white with primary coloured stars. I was unable to have flowers on the day of the party and the balloon when it did arrive, was unsuitable a little boy.
I contacted the company about this situation but never received a response. I will not be ordering from them in the future. Very disappointed and spoilt my birthday preparations.
Avoid.
Avoid.
Delivered a day late to the wrong door. Having missed the birthday, no formal acknowledgement, not even an apology. No responses to emails on the day these were supposed to arrived. Cannot reach anyone on the phone line when you manage to get the correct contact details.
Thoroughly let down and no ownership of the issue taken by the business nor even an offer of goodwill (a formal recognition and a formal apology would have sufficed).
Cheap for a reason. I'd advise spend a few quid more with a reliable firm. Although the money isn't the issue, the fact the flowers did not arrive on the occasion they were meant for and then delivered to a wrong door is not acceptable, compounded by the lack of ownership or apology.
Pretty poor.
Beautiful bouquet
Ordered on a Wednesday. My friends got Saturday as instructed. They were beautiful, fresh and well received.
Will always use bouquets by posts.
Thank you
Ordered a pink bouquet and came mostly…
Ordered a pink bouquet and came mostly white looked nothing like what I ordered. Emailed and told looks like the right bouquet when totally different looks more like a bunch from Asda not happy and won’t be using again
I'm very happy with the service and the…
I'm very happy with the service and the flowers 🌺🌹 Thank you
No flowers refund refused.
No flowers arrived and they refused a refund "as is included in their terms and condtions".
Don't buy from here you won't get them.
They show you something else and then…
They show you something else and then send you something else on website. They’ve got five star reviews on their website but it’s fake reviews on their websites they not trustworthy.
Excellent flowers ..... disappointing birthday card quality
The flowers were excellent but the card I also purchased for £4.99 I was so disappointed the peronalisation was fine but the card was like paper and also arrived damp from the flowers such shame but live and learn never buy a card again .... true rating would be flower 5* and card struggling to get to 1*
Such a lovely selection and so easy to…
Such a lovely selection and so easy to order
Following my complaint about the…
Following my complaint about the flowers received ,Bouquets By Post duly sent a replacement bqt. However after 3 days the roses ( having been conditioned correctly - I am a qualified florist ) have deteriorated badly. I am not impressed and would suggest that Bouquet by Post complain to their suppliers . They are doing themselves no favours by sending out poor quality flowers. I cannot recommend them .
Don’t even deserve one star
Don’t even deserve one star. Ordered these flowers on the Wednesday to arrive on the Saturday, but off course they didn’t , but they were despatched on the Friday, arrived on the Monday, by Wednesday they were all wilted. The roses that were in were dead on arrival.
Very disappointed with this delivery
Very disappointed with this delivery, I purchased the same brunch for my mums birthday in June and they were beautiful and lasted ages. I ordered the same for mum and dad's anniversary on Wednesday and when we spoke on the phone Thursday lunchtime she said they're already dying and sent me photos. Such a shame as the service offered was great 😔
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








