Amazing value. I saved £££s from buying here and then just sourced a local fitter. I was quoted £1000 for this or similar with underlay and fitting and by sourcing it here and with a decent underl... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Great product for the price. Minor faults are that when I looked online it seemed to be in stock with 2-3 day delivery. When I received no delivery emails I questioned it and was told I had to wai... Ver más
Prompt dispatch of well packaged carpet remnant. Friendly, helpful courier who delivered inside the front door . Excellent quality carpet, easy to lay and looks great in the refurbished room. 3rd Burt... Ver más
Excellant service. Beautiful carpet. Fast delivery. Absolutely no hassle. So refreshing to speak to a human on the telephone who rang me (rather than the other way around! To arrange a convenient del... Ver más
Información sobre la empresa
- Tienda de alfombras
- también en la categoría
- Mayorista de alfombras
- Tienda de linóleo
- Tienda de pisos
- Tienda para la reforma del hogar
Escrito por la empresa
Burts Online offer a fantastic selection of carpets, vinyl, artificial grass and commercial flooring solutions. Our prices are competitive and our free sample service helps you to choose by sending up to 4 samples straight to your home! Get in touch! Our customer service team love to help and will assist you with any queries that you may have.
Burts Online Ltd
Escrito por la empresa
- Customer service is our focus!
- Our focus is making sure that our customers feel looked after by providing a great customer experience and excellent service.
Información de contacto
Union Street, TS1 5PW, Middlesbrough, Reino Unido
- 0333 772 0294
- INFO@BURTS.CO.UK
- burts.co.uk
4,6
Excelente
1 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 57% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great value and great customer service
Great value and great customer service. Really helpful with delivery changes. Positive experience
18 de junio de 2026
YORK 99 VINYL
I have been searching for the pattern I wanted for long time and finally found it at Burts Online. It was not an expencive buy of YORK99 Vinyl Flooring for my kitchen. Delievery and service was swift and quick but I can not say that about the quality of the Vinyl.
You can easily rip it with your hands, my fitting guys were afraid to stand on it, to leave a mark or make a hole in it. They had to get plywood panels to protect the Vinyl, whilst fitting the kitchen units.
I will have to keep it now, but I will not reccomend it for the kitchen that specific style.
30 de junio de 2026
Opinión espontánea
Good service and lovely carpet for price.
Quick service. Lovely carpet at reasonable price. Trackable delivery with helpful driver.
23 de junio de 2026
Really good service
A really great choice of high quality flooring a really good customer service and fast delivery and kept up todate constantly
15 de junio de 2026
Great Customer service
Really pleased with our carpet. Good quality and price. Customer service were great as delivery company were holding things up, so they chased them. Will definitely use again.
22 de junio de 2026
Great service and lovely carpet
Great service and lovely carpet. Competitive pricing. Delivery quick and smooth. Happy customer.
9 de junio de 2026
The carpet is great I took a chance…
The carpet is great I took a chance buying online you don't always get what you pay for online.Thank you.
12 de junio de 2026
Quick delivery no hassle.all good thank…
Quick delivery no hassle.all good thank you.
4 de junio de 2026
A fantastic choice at unbeatable prices
A fantastic choice of carpets and floor coverings at unbeatable prices. I bought a striped carpet for my stair runner and landing - Chelsea Stripe, and got an amazing deal. The carpet arrived within a couple of days of ordering. In spite of restricted space to move around, the delivery team, which Burts Online used (DX Freight), were really helpful and patient, and managed to manoeuvre the carpet roll into my small house. The carpet is of excellent quality. All in all, a very positive experience - thank you. 😀
9 de junio de 2026
Good product, good delivery and well packaged
Delivery was as stated and the package was very securely put together. Delivery cost was rather expensive.
3 de junio de 2026
Superb.
Superb.
Ordered overnight on 9 June, by Friday 12 June it had arrived. Extremely well packaged. Very good communication.
10 de junio de 2026
When got it did not bring to my door…
When got it did not bring to my door just the stair
26 de mayo de 2026
Respuesta de Burts Online Ltd
Sorry to disappoint you regarding the delivery, this is done via a third-party courier. They deliver kerbside only, which is written clearly in our terms and conditions, which you agreed to before purchasing.
The service by Burts was swift for but delivery service poor…
The service by Burts was swift for a good price. But at 9.30am I received a text to say that DX would deliver that day before 6.00pm. I was already at work. I expected the driver to call and I could be home in moments. But I received no call and arrived to find the carpet thrown on the drive. It was well wrapped but I could not move it on my own and a storm cloud was overhead. My husband came home to help me get the carpet inside and returned to work. Burts don't use DX, their delivery manner was extremely poor.
1 de junio de 2026
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.