Efficient purchase at a great price. However, whilst the delivery company was informative , the two delivery drivers were worse than awfull.The ends had been cut off the wrapper and they were happy to... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I requested samples, and I received them very quickly. I was also contacted via email to check that I had received them. I then contacted Carpet Warehouse and spoke to Vicky who then helped me with t... Ver más
Helpful staff, thanks Chris. Helped with my sizing and kept me updated on delivery. Lovely mid price carpet with 10mm underlay so feels much more expensive! Very happy
La empresa ha respondido
Spot on put it down yesterday perfect for what we wanted to the point the wife wants the bathroom and office done in the same stuff fast delivery
Información sobre la empresa
- Tienda de alfombras
- también en la categoría
- Tienda de pisos
Sobre Carpet Warehouse
Escrito por la empresa
With years of experience in the market and an industry-leading online partner in artificial grass, Carpet Warehouse streamlines the process of buying carpets and flooring online.
Save over 50% on the best vinyl flooring, laminate, LVT, carpets and underlay compared to high-street prices, and choose the perfect style from the comfort of your own home.
Click below to get started.
Carpets Vinyl Laminate Rigid Core SPCWhy Choose Carpet Warehouse?
Escrito por la empresa
- Free Flooring Samples 📦
- We offer a free sample service on all ranges. Simply select up to four carpet, vinyl, laminate, or SPC styles, and have them sent directly to your door, free of charge.
- Express Delivery 🚚
- Eager to get started with your new carpet or flooring upgrade? We provide fast, free UK delivery on orders placed over £299.
- Satisfaction Promise 👍
- With over 3,000+ 5-star reviews across our brands, we pride ourselves on providing exceptional products and services. Simply get in touch with our team if you're not 100% satisfied with your order.
- Room Visualiser Tool 📸
- Our advanced room visualiser tool allows you to get a clear, instant look at what your new room might look like with one of our high-quality flooring ranges installed. Simply upload a photo to get started.
- Exclusive Offers and Discounts 🛍
- Relived of the high-street retail store burden, we love being able to offer our customers incredible deals on even the most luxurious carpets and cushioned vinyl flooring ranges.
- 0% Finance Options ✅
- We accept a wide range of payment methods at Carpet Warehouse, including 0% finance flooring options through our partners at Klarna.
- Trade Offers & Services 🛠
- Buying for trade purposes? Contact our team to learn more about exclusive benefits and available sample services.
Why Choose Carpet Warehouse?
The UK's Leading Online Carpet Store
At Carpet Warehouse, we're all about bringing the personalised in-store carpet buying experience to your doorstep.
This means providing you with all the information and product options you need to make the right choice on your flooring upgrade, while also providing stellar customer service that you can believe in.
Who We Are
As a family-run business with a close-knit, experienced team, we pride ourselves on putting the customer first and going the extra mile with service.
We're also uniquely placed to offer unbeatable value for money on ranges, whether you're looking for cheap carpets that will last long-term in a rental property, or luxury vinyl flooring for a brand new family home.
Which Flooring is Right for Me?
Looking for the perfect tile, plank, or herringbone pattern for your home, but unsure of where to start? We supply a wide range of flooring types to suit all budgets and requirements.
Visit our website to learn more about the benefits of each flooring style and get started with your dream home upgrade.
Información de contacto
Unit 1a Superstop Buildings, L36 6AN, Liverpool, Reino Unido
- 0330 175 5667
- sales@carpetwarehouse.co.uk
- carpetwarehouse.co.uk
4,4
Excelente
5 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Good choice of samples to review and…
Good choice of samples to review and prompt service.
7 de septiembre de 2026
Respuesta de Carpet Warehouse
Thank you, Joanne! We're glad you enjoyed the choice of samples and our prompt service. Best wishes, the Carpet Warehouse team.
Hi we did send revue very pleased Viky…
Hi we did send revue very pleased Viky was big help
7 de septiembre de 2026
Respuesta de Carpet Warehouse
Thank you, Eve! It's lovely to hear Vicky was such a help and that you're pleased with the service. Best wishes, the Carpet Warehouse team.
Chris was very helpful.
8 de octubre de 2026
Opinión espontánea
Respuesta de Carpet Warehouse
Thanks, Kelley! We're delighted Chris was so helpful. We appreciate you sharing your experience with Carpet Warehouse.
Your agent was top class and helpful in…
Your agent was top class and helpful in every way
25 de septiembre de 2026
Opinión espontánea
Respuesta de Carpet Warehouse
Thank you, John! We're pleased our team member was so helpful throughout. Your kind feedback means a lot to the Carpet Warehouse team.
Easy ordering
Was nice and easy to order what I needed
Haven’t had delivery yet so can’t comment yet
7 de octubre de 2026
Opinión espontánea
Respuesta de Carpet Warehouse
Thanks, Alison! We're glad you found it easy to order what you needed. We appreciate you choosing Carpet Warehouse.
Received sample of carpets in really…
Received sample of carpets in really good time. Great service
7 de octubre de 2026
Opinión espontánea
Respuesta de Carpet Warehouse
Thank you, Terri! We're pleased your carpet samples arrived promptly and you were happy with the service. Best wishes, the Carpet Warehouse team.
Delivery was quick and driver was very…
Delivery was quick and driver was very friendly
2 de octubre de 2026
Respuesta de Carpet Warehouse
Thanks, Steve! We're glad your delivery was quick and the driver made a friendly impression. Best wishes, the Carpet Warehouse team.
Wrong item, no customer service
Dispatched and delivered completely the wrong item, then their customer service line is a voicemail that noone has responded to.
5 de octubre de 2026
Respuesta de Carpet Warehouse
Thank you, Tony! We're pleased you found us fair and helpful. We appreciate your feedback.
Great service
The customer service was great, product came very fast, very good quality!
4 de septiembre de 2026
Respuesta de Carpet Warehouse
Thanks, Morgan! We're delighted you're happy with the quality, speedy delivery and customer service. Best wishes, the Carpet Warehouse team.
Had a text off victoria i didn't…
Had a text off victoria i didn't realise you can just order free samples i will be buying my carpet from carpet warehouse next
6 de octubre de 2026
Respuesta de Carpet Warehouse
Thank you, Jennifer! We're glad Victoria helped you discover our sample service. We appreciate you considering Carpet Warehouse for your carpet.
My flooring examples arrived so…
My flooring examples arrived so quickly, very impressed! Thank you
5 de octubre de 2026
Opinión espontánea
Respuesta de Carpet Warehouse
Thanks, Ali! We're pleased your flooring samples arrived so quickly. Thank you for sharing your experience.
Delivery
Delivered with in the time slot on the day. Received in the 7 days turn around period.
5 de octubre de 2026
Respuesta de Carpet Warehouse
Thank you for your review! We're pleased your delivery arrived within the time slot and expected turnaround. Best wishes, the Carpet Warehouse team.
Respuesta de Carpet Warehouse
Thanks, Stuart! We're glad you found ordering easy. We appreciate you choosing Carpet Warehouse.
Carpet order
Great service order a sample came withing a couple of days and ordered a couple of days later and was delivered with in 5 days very happy with the carpet and the service 100% recommend
23 de septiembre de 2026
Opinión espontánea
Respuesta de Carpet Warehouse
Thank you, Kyle! We're delighted you're happy with your carpet and the service, from samples through to delivery. We really appreciate your recommendation.
The product was easy to order online
The product was easy to order online. There was a delay between ordering and any communication about delivery (more than a week). For 5 stars I would want faster delivery or a communication letting me know how long delivery/product picking takes.
4 de septiembre de 2026
Respuesta de Carpet Warehouse
Thank you for your feedback, Steven. We’re glad ordering was straightforward, but we’re sorry you were left waiting for delivery updates. We appreciate you highlighting the need for clearer information about timings.
Respuesta de Carpet Warehouse
Thanks, Chim! We're pleased your samples arrived so quickly. Best wishes, the Carpet Warehouse team.
Fab vinyl
Fab ! Great price , delivered quickly and just had vinyl and gone down really well x thank you
5 de octubre de 2026
Opinión espontánea
Respuesta de Carpet Warehouse
Thank you, Angus! We're delighted your vinyl looks great now it's fitted and that you were happy with the price and delivery. Best wishes, the Carpet Warehouse team.
Thanks for the vinyl flooring we had…
Thanks for the vinyl flooring we had recently, it’s just been fitted and looks really nice
5 de octubre de 2026
Opinión espontánea
Respuesta de Carpet Warehouse
Thanks, Tony! It's lovely to hear your vinyl flooring looks so nice now it's fitted. We appreciate you choosing Carpet Warehouse.
Fantastic
Fantastic customer service I got a few samples and they came within day
3 de septiembre de 2026
Respuesta de Carpet Warehouse
Thank you, Catherine! We're pleased your samples arrived promptly and you were happy with our customer service. Best wishes, the Carpet Warehouse team.
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