I bought this item as it was temporarily unavailable on the manufacturer's online shop - even though it was three times as expensive on the Cpap Store. The price and shipping costs were clearly st... Ver más
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Consulta las opiniones de los clientes
Met with Sam who guided us through the process of which machine to buy. All info was good, we had lots of questions and he gave us information we hadnt considered. Now ive got machine at home im getti... Ver más
Having posted a genuine (bad) review of Cpapstore, I've made a refund request with PayPal. I instigated 'chat' with cpapstore to ask if listed item new and if from UK. They instantly responded that I... Ver más
Company website is quite slow but easy to use and order from. Delivery notifications and updates spot on. Despatched and delivered as promised. Only issue was DHL delivering to the wrong address, a... Ver más
Información sobre la empresa
Escrito por la empresa
At CPAP Store London, our mission is to enhance the sleep quality and overall well-being of individuals living with sleep apnea and other respiratory conditions. We specialize in providing a comprehensive selection of CPAP and BiPAP machines, masks, and accessories from trusted brands like ResMed, Philips Respironics, Fisher & Paykel, and more. We recognize that beginning CPAP therapy can be a significant adjustment. That’s why our experienced and compassionate team is here to support you every step of the way—from selecting the right equipment to achieving lasting comfort and therapy compliance. Why Choose CPAP Store London? Extensive Product Range A wide variety of machines, masks, and accessories tailored to suit your personal therapy needs. Expert Guidance Receive personalized mask fittings, hands-on support, and expert advice from our knowledgeable staff. Convenient Shopping Shop online for fast delivery or visit our centrally located London store for in-person assistance. Customer-Centered Care Your comfort, satisfaction, and long-term success with CPAP therapy are our top priorities. At CPAP Store London, we’re more than a medical equipment provider—we’re your dedicated partner in achieving better sleep and better health. Let us help you breathe easier and sleep more soundly, every night.
Información de contacto
25 Curzon Street, W1J 7TG, London, Reino Unido
- 07827777267
- info@cpapstorelondon.co.uk
- cpapstorelondon.co.uk
3,0
Medio
115 opiniones
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Too much spam
5 de diciembre de 2023
The nhs changed provider of my nasal…
The nhs changed provider of my nasal pillow mask. Looked online nearest was this one. Getting used to it, would prefer head straps to be different widths for ease in the night, without having to put thr light on to see which way round it goes.
12 de noviembre de 2023
Ease of access and order procedure
Ease of access and order procedure. Nice discount and quick delivery made my experience a piece of cake
12 de noviembre de 2023
Would order again. Please avoid DHL
Company website is quite slow but easy to use and order from. Delivery notifications and updates spot on.
Despatched and delivered as promised.
Only issue was DHL delivering to the wrong address, a neighbour and stating that it was signed for by me. It was also left on the neighbours doorstep in view of the street. Not your fault so I've kept it as 5 stars.
6 de noviembre de 2023
Warning - No VAT exemption or VAT refunds for prescription medical devices and Demo mask sent
Purchased from them as the Travel CPAP machine was on sale for a good price, which offset the additional they were charging above MSRP for the mask I needed. There was no way of claiming VAT exemption (for a medical device for diagnosed condition ) on the website at time of purchase. Other companies that don’t exempt at time of purchase will happily send you a VAT disclaimer & refund form for them to refund you the VAT. Sadly CPAP Store London informed me they don’t do this. (There is also no VAT number on the accompanying invoice)
The Mask I received was opened and stamped ‘NOT FOR RESALE’ on the headband. If I didn’t need it for an imminent trip I’d send the mask back and purchase else where.
The other items purchased were unopened and seem ok.
1 de noviembre de 2023
I was unsure what I needed but whoever…
I was unsure what I needed but whoever I spoke to on the telephone was very helpful
31 de octubre de 2023
Genuine people.
22 de octubre de 2023
Rude and unhelpful!
Didn’t receive item, very rude staff. Charged almost double expected price as they added on TAX and next day delivery on without it being obvious when making purchase. Avoid at all costs!
17 de octubre de 2023
Nothing to say that you need any other…
Nothing to say that you need any other equipment with mask so wasted nearly £150 on a product that doesn’t work. Delivery was supposed to be within a few days via DHL and despite receiving messages to say delivery was one a certain day and with a tracking number. It was delivered two days later.
11 de octubre de 2023
It was great
18 de octubre de 2023
Suckered in to very expensive postage
Suckered in to very expensive postage. Have asked for an explanation but no reply
15 de octubre de 2023
Quick delivery good prices
4 de octubre de 2023
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