Fast prompt delivery, However flowers were no longer in any water. On unpacking it appeared the water has been consumed by the plants - as they smelt/stems start to rot even though they were delivere... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Was unable to deliver my order, there was nothing wrong with the address as Bloom and Wild had the exact same address and delivered them with no issue. They did refund promptly however.
My husband ordered me flowers for our 20th anniversary some were dead when they arrived,the stems had a horrible smell to them ive come down this morning and there dead.My husband contacted them yeste... Ver más
Well to start with not good due to your computer going do dally, but any way after a few emails back and forth without going into detail You sorted it all out and my daughter recieved her flowers and... Ver más
Información sobre la empresa
Escrito por la empresa
At Delightful Flora we’re all about making people’s day brilliant! With Delightful Flora a smile is just a bouquet away. Delightful Flora is home to the most freshest and vibrant flowers offering great deals on lovely stunning arrangements and bouquets in the UK. Every day, thousands of people trust us to deliver their flowers with good wishes and thoughtful sentiments on their behalf, we pride ourselves on that our customers trust in us. Whether you are sending a bouquet to celebrate a special event, make your mother feel extra-special, say I’m sorry, or just to say hello, we’ve got you covered. We are convenient way to shop for flowers and at very competitive prices you can count on us. We want to make shopping with us as easy and stress-free as possible, and it’s our commitment to customer satisfaction that sets us apart from our competitors. Our dedicated customer service team are on hand seven days a week to assist with any problems you might have. If you have any questions, or if you’d like to talk through our products in more detail, please don’t hesitate to contact us
Información de contacto
488 Stone Close, UB7 8JU, West Drayton, Yiewsley, Reino Unido
- customerservices@delightfulflora.co.uk
- delightfulflora.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 29% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Birthday bouquet
Ordered a bouquet for a friend as a birthday gift. When delivered the roses in the bouquet were wilted and of poor quality. Emailed them with pics to show the quality but they failed to acknowledge they were at fault. Never ordering from them again
Awful
Awful, flowers died within a couple of days. Customer service non existent. Avoid!
Died after 1 day
Died after 1 day. It will not show 1 star ratings in the website. I reached out to them with pictures of the dead flowers for them to respond we can’t do anything for you. Do not order flowers from this site
Beautiful flowers for my friends…
Beautiful flowers for my friends retirement,quick delivery & good prices,will be ordering again for a special occasion ❤️
Beautiful flowers...would buy from you…
Beautiful flowers...would buy from you again.thank you
Avoid
Delivered late - after our anniversary. Impossible to contact. A rip-off
Avoid like the plague do not deliver…
Avoid like the plague do not deliver next day and send automated response when you contact them. Contact Trading Standards they are liars.
Ordered flowers for my wife 24 roses…
Ordered flowers for my wife 24 roses and a card the 23 flowers turned up 1 was already dead and the card is the worse I have ever seen .anniversary present tried to call the company no reply absolutely dreadful service definitely would not recommend
Stunning bouquet …
I have not seen the flowers I ordered as they were a gift posted directly to a friend, however the recipient was so pleased with them. She said they were beautiful colours and were one of the best looking bouquets she had received.
So glad I found Delightful Flora!
I was searching for a sympathy bouquet but lots were coming in over £50!! Until I found Delightful Flora.
They had a range to choose from and were great value for money.. it was easy to do and the flowers were lovely.
I will 100% be using them again.
Absolutely disgusted with their…
Absolutely disgusted with their customer service, the flowers that I ordered looked nothing and I mean nothing like the advertised pic, I had even upgraded to the Large Size, but thus bouquet was by no means large, I contacted them to express my feelings on my order and the response I got was rude….. I will never purchase from here again and if you want your flowers to look like what they are advertising I'd advise you to purchase elsewhere cause you won't get what you order & pay for.… I could only give a 1 star rating as there was no lower choice…. If I was able to post pics of what was ordered verses what was received you would see what I mean…. Save your money shop elsewhere
Flowers never arrived
Flowers never arrived. I emailed to request a refund and just got robotic reply after reply telling me to give delivery more time. DO NOT USE THIS COMPANY
Thankyou for your customer service…
Thankyou for your customer service proffessional ,punctual ,bouauets plesent ...gifts good choice .
First time ordering flowers with you.
First time ordering flowers with you.
It was very easy to order on line
Had next day delivery.
The flowers were absolutely gorgeous
Which was nice as they were for a loss in the family.
Will definitely being using you guys again in the future.
The flowers
The flowers were very nice and reasonably priced i bought as a gift for my sister and she loves them! I was pleased with the fast delivery! Thank you 😊
Lovely flowers delivered to my god…
Lovely flowers delivered to my god daughter for her birthday delivered on time and reasonably priced,you can't ask for much better than that....
Having been let down by another flower…
Having been let down by another flower delivery firm I was a little reluctant to use another but delightful flora were efficient reliable and kept me informed the entire time and the recipient of the bouquet was delighted …couldn’t ask for more. I will use them again, thank you delightfulflora you were great!
They do not deliver on the date…
They do not deliver on the date specified, customer service is terrible and the flowers look nothing like the photos. I am getting no reply on emails so having to go through my bank for a refund. I DO NOT RECOMMEND
First time buyer and would definitely…
First time buyer and would definitely buy from again. Website easy to use. Wide range of flowers to choose from. Great prices. Delivery service was very good.
Order a bouquet for my Mum and she was over the moon with them.
Absolute rubbish.
Absolute rubbish..
Promised delivery the next day .
Given every excuse as to why this didn't happen ..
Dead flowers upon delivery ..
Refused to give a refund dispite missing the deadline..
My wife's return from hospital after suffering life altering injuries ..
Would never recommend anyone deal with this company ..
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








