Terrible!! I requested next day delivery which was confirmed as 11th October. Flowers were then delivered 12th October (late for a friends birthday) Customer service was terrible as they said as I bo... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The flowers that were delivered were just unbelievable! Only a handful of anything! Nothing like the picture and I understand that each bouquet are made individually but these were so disappointing. I... Ver más
Fast prompt delivery, However flowers were no longer in any water. On unpacking it appeared the water has been consumed by the plants - as they smelt/stems start to rot even though they were delivere... Ver más
The flowers were absolutely as you advertised, freshly picked and beautifully arranged, also reasonably priced for bouquet, as you stated. Thank you Will definitely order again and again , Pauline... Ver más
Información sobre la empresa
Escrito por la empresa
At Delightful Flora we’re all about making people’s day brilliant! With Delightful Flora a smile is just a bouquet away. Delightful Flora is home to the most freshest and vibrant flowers offering great deals on lovely stunning arrangements and bouquets in the UK. Every day, thousands of people trust us to deliver their flowers with good wishes and thoughtful sentiments on their behalf, we pride ourselves on that our customers trust in us. Whether you are sending a bouquet to celebrate a special event, make your mother feel extra-special, say I’m sorry, or just to say hello, we’ve got you covered. We are convenient way to shop for flowers and at very competitive prices you can count on us. We want to make shopping with us as easy and stress-free as possible, and it’s our commitment to customer satisfaction that sets us apart from our competitors. Our dedicated customer service team are on hand seven days a week to assist with any problems you might have. If you have any questions, or if you’d like to talk through our products in more detail, please don’t hesitate to contact us
Información de contacto
488 Stone Close, UB7 8JU, West Drayton, Yiewsley, Reino Unido
- customerservices@delightfulflora.co.uk
- delightfulflora.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 29% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I've been ordering flowers for a while…
I've been ordering flowers for a while from delightfulflora and every bouquet has been absolutely beautiful,
These flowers did not look like the…
These flowers did not look like the ones i ordered and were picked out for the fresh yellow colour but when arrived were totally different and were almost dead and wilted 2 days later despite being in a cool room. Most embarrassing as these were a gift.
Disappointing Delivery and Customer Care
Very disappointed that flowers ordered for my daughter in law following an operation did not arrive on the Saturday requested. They were ordered the previous morning but they did not arrive until the Tuesday morning as the Monday was a Bank Holiday. I complained as the flowers were not fresh on arrival and was told that Royal Mail had been short of drivers that weekend! I sent a photo of the full blown flowers (which had been in transit 4 days and was told that they were fine and no compensation or replacement offered. I certainly wouldn't buy from them again.
Beautiful flowers would use again
Beautiful flowers would use again
I ordered the large splendour bouquet…
I ordered the large splendour bouquet for my sister in law and when she recieved them they didn’t look anything like the picture and no way was it the large size. I will definitely not be ordering from this company again . A very disappointed customer
Good quality and beautiful combination…
Good quality and beautiful combination of flowers at competitive price.
Beautiful flowers arrived on time and…
Beautiful flowers arrived on time and great firm to deal with answer any questions you ask and really stunning flowers at excellent prices I will truly be going back again no doubt about it Thank you from very happy customer ❤️
Ordered flowers and a balloon to be…
Ordered flowers and a balloon to be delivered on the 1st Sept for my aunties birthday. They were delivered to her on the 2nd Sept. I emailed them to complain and they said the dates that you can chose is a guide and they cannot guarantee a certain delivery date. What's the point in being able to choose a delivery date when they won't deliver on the day that you've picked. Fuming
Flowers were beautiful and identical to…
Flowers were beautiful and identical to pictures online. Arriving in pristine condition. Very happy with this purchase 😊
Absolutely disgusting flowers also…
Absolutely disgusting flowers also disgusting coustmer service I got nothing good to say about this business only will never ever use them again wish I could post a pic of them
Delighted …
Was sceptical on reading reviews after I had ordered, but pleased to say bouquet was beautiful and recipient delighted. Ordering very easy ,great communication ,several emails updating on status of order, then delivered on time. Very good value. Will certainly use again.
Not delivered on time as advertised
Not delivered on time as advertised
Terrible service
Payed on Monday for delivery on Friday. Person not received them. Got a email 4 days later saying address/postcode wrong.!!! It’s a BIG circus tent!!!
Took my money quick enough. Will not order again. 😡😡
Excellent service and flowers arrived…
Excellent service and flowers arrived really fresh. For some reason i posted to myself as the recipient even though for the wife 🫣 would definately use the service again.
I ordered flowers wine and chocolates…
I ordered flowers wine and chocolates the 31 august to be delivered on the 1st September for my sisters 80 th
They arrived on the second do September
Not happy about this
Avoid this company!
Avoid this company!
I ordered a splendor bouquet for my Aunte and Uncle due to a bereavement and also upgraded to a "large* bouquet. The flowers arrived 3 days late and we're very small in size, nothing like the description or photo. Extremely disappointing.
I emailed them in which it took a further 3 days for a reply telling me that all bouquets are inspected to a high standard and mine were as they should be!
Extremely disappointing I felt like I had sent such an inferior bouquet for such an important occasion.
Definitely won't use this company again.
I also left a review on their site but as of yet hasn't been displayed, seems only 4 stars plus are published!
Ordered on a Sunday night also being a…
Ordered on a Sunday night also being a bankholiday i expected delay, it now Thursday an still no flowers, I want them delivered to my parents work place as a surprise, but now she's finished work and off tomorrow, the company seems fine quick to take your money, its the delivery side they need to look at, there supposed to be fresh flowers
Do not use
Wish I read this review site prior to ordering. I ordered on a Friday for Saturday delivery which was stated on order receipt email. They finally got delivered on a Tuesday, admitedly over Bank Holiday but this was not noted on the order. False delivery information and poor service. Irrelevant if flowers are pretty or not as they did not arrive when anticipated. Do not use
Very impressed the flowers were…
Very impressed the flowers were beautiful thank you
Long Delivery date
Picked a delivery date on the ‘choose delivery date’ screen only for them to still not arrive 4 days later
Very quick to respond to emails which is great but nothing they can do about late delivery’s as it’s ’just a guide’
4 days late (&still not arrived) is not the way I wanted to say happy birthday to someone.
No refund available either (paid for flowers and delivery) unless the flowers get sent back (again; still not arrived)
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.








