Terrible!! I requested next day delivery which was confirmed as 11th October. Flowers were then delivered 12th October (late for a friends birthday) Customer service was terrible as they said as I bo... Ver más
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Consulta las opiniones de los clientes
The flowers that were delivered were just unbelievable! Only a handful of anything! Nothing like the picture and I understand that each bouquet are made individually but these were so disappointing. I... Ver más
Fast prompt delivery, However flowers were no longer in any water. On unpacking it appeared the water has been consumed by the plants - as they smelt/stems start to rot even though they were delivere... Ver más
The flowers were absolutely as you advertised, freshly picked and beautifully arranged, also reasonably priced for bouquet, as you stated. Thank you Will definitely order again and again , Pauline... Ver más
Información sobre la empresa
Escrito por la empresa
At Delightful Flora we’re all about making people’s day brilliant! With Delightful Flora a smile is just a bouquet away. Delightful Flora is home to the most freshest and vibrant flowers offering great deals on lovely stunning arrangements and bouquets in the UK. Every day, thousands of people trust us to deliver their flowers with good wishes and thoughtful sentiments on their behalf, we pride ourselves on that our customers trust in us. Whether you are sending a bouquet to celebrate a special event, make your mother feel extra-special, say I’m sorry, or just to say hello, we’ve got you covered. We are convenient way to shop for flowers and at very competitive prices you can count on us. We want to make shopping with us as easy and stress-free as possible, and it’s our commitment to customer satisfaction that sets us apart from our competitors. Our dedicated customer service team are on hand seven days a week to assist with any problems you might have. If you have any questions, or if you’d like to talk through our products in more detail, please don’t hesitate to contact us
Información de contacto
488 Stone Close, UB7 8JU, West Drayton, Yiewsley, Reino Unido
- customerservices@delightfulflora.co.uk
- delightfulflora.co.uk
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Ha contestado el 29% de las opiniones negativas
Suele responder en menos de 2 semanas
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Great service
Easy to order, reasonably priced and efficient delivery! What more could you ask!
I ordered roses for our anniversary
I ordered roses for our anniversary, these died after 2 days, then sent replacement roses & these lasted 2/3 days & died. Contacted the company having sent photos but apparently because I reported the issue after 3 days I would not be given a refund. Never had flowers perish so quickly, & then not to receive a refund is poor.
Bought these flowers for my sister in…
Bought these flowers for my sister in law to cheer her up
Haven’t seen the bouquet myself but my sister in law is delighted with them. Delivery by Royal Mail parcel force could have been better as the flowers weren’t delivered until 4 pm on the 2nd September and left behind a plant pot at the front of the house. Had I not tracked them my Sister in law wouldn’t have known they were there so would have been without water for 3days as it was the flowers were a bit jaded but hopefully revived with a good drink
Big disappointment!!
Ordered flowers to be delivered for my sister's birthday, arrived a day late , ok royal mail delivery so out of there hands .
However I'm very disappointed with bouquet sent as supposedly a Large bouquet not many flowers in it at all.
Won't be using the company again and definitely would not recommend.
Mrs S Martin
Ordered for a birthday but didn’t…
Ordered for a birthday but didn’t arrive until the following day
Not clear on the website that you need to allow 1-2 days for delivery compared to day required
Nothing says Happy Birthday more than the present turning up a day late 😬
Beautiful flowers
Arrived on time. Very easy to order and the friend that received the gift loved the flowers.
Will definitely use this company again.
Ordered said delivery would be the 1st…
Ordered said delivery would be the 1st Sept goods still not turned not even dispatched shocking service
undelightful flora harassment
once you order flowers from them they email you every day this is harrasment
Very poor quality - look worse than a £3 bunch from Tescos
Bought a bouquet from them, upgraded to LARGE, got a picture from the recipient and the bouquet is so thin, it literally looks like a £3 Tescos bouquet split in half. I will not order from them again as I was actually embarrassed that I sent them to someone!
I'm not happy at all with the service
I'm not happy at all with the service.
I clicked Sunday 30th August because it was my mothers birthday. I paid and it was confirmed that it was the delivery date. I also get an email from you stating the same date.
I then get a email from Royal Mail, saying it would be there around the Monday, then Tuesday, now I've just had another email saying it's out for delivery today.
I've been sending emails to you and your replies have been...that is a estimated date and that Royal Mail don't deliver on Sundays. If this is true, then why allow me to click on Sunday for delivery.
My mother has had to wait for her birthday flowers and I'm not happy at all!
Anniversary Flowers
Thought the website easy to manage, plenty of choice and the flowers I chose were lovely and reasonably priced.
Our friends who received the flowers were "over the moon" with them.
Delivery was also on time.
Thankyou
Ordered some flowers for my parnters…
Ordered some flowers for my parnters birthday and never showed up on the day I ordered them for! Im still waiting on my flowers, birthdays now ruined abit, not happy at all! Won't be using this service agen due to fact you failed me as customer and failed to deliver on time!
I was disappointed with them
I was disappointed with them. The bunch my friend received were similar but with about five of the flowers shown on the picture missing.
Arrived a little later than expected…
Arrived a little later than expected but my friend was delighted with this flower wine and chocolates gift
Given 4 stars because they cheered my friend up but do agree with a lot of others ordered the large which was very small indeed
They asked for a day that I want it…
They asked for a day that I want it delivered. I told them 30th, and they haven’t delivered it. Not happy with the service, they blamed it on bank holiday but maybe make that clear? They didn’t take account of that so I’m not happy. Their customer service is awful can’t lie
Easy to order
Easy to order, ordered for a friend's birthday, flowers, bubbles and chocolates. Delivered on the day I wanted and my friend was over the moon, she sent photos and they're lovely and just what I ordered. Brilliant
-1 if I could...2 days late on delivery…
-1 if I could...2 days late on delivery roses had died they was delivered with no water and the box said it was packaged two days before it was delivered so the roses sat in a dry box for two days? The customer service was shocking avoid at all costs
I ordered a bunch of flowers called charmed and received ones nothing like it …
I ordered a bunch of flowers called charmed and the bunch that arrived was nothing like ones I ordered. Completely different colour
Well done
Lovely flowers and excellent communication from order to delivery 😄
Absolutely rubbish, avoid.
Absolutely rubbish. Do not use this company for delivering flowers. Ordered for a specific date for fathers passing anniversary. Not even sent out. Email to say is arriving within 2 days. Disgusting service. I dont even agree with 1 star , should be minus. Really effing annoyed.requesting full refund and an apology from them.
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