Great products and competitive prices! I was fortunate that I was able to purchase large goods, i.e. solar panels and then collect locally to me in Doncaster. Warehouse staff were fantastic, friend... Ver más
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Consulta las opiniones de los clientes
The Visonic PowerMaster-10 G2 alarm kit was exactly advertised with alarm panel, external wireless alarm box with strobe and sounder, 2 wireless key fobs, a door sensor and three PIR sensors. The... Ver más
Bought the Delonghi PinguinoEX100 Air conditioner, a lot cheaper than the big electrical shop and sent next day delivery. Customer service was outstanding, even with me keep asking, when will it c... Ver más
La empresa ha respondido
The unit arrived in good time & product seemed fine. However, the fan failed after 4 days use, I have now spent 2 weeks jumping through hoops & chasing to get a replacement & still do not have confirm... Ver más
Información sobre la empresa
Escrito por la empresa
Electricals Online (or EO for short) are a new and innovative wholesaler of electrical goods on the online market, we aim to provide our customers with market leading prices online and to deliver them the best customer service possible. The directors of Electrical Online have all worked for some of the biggest electrical wholesalers across the U.K. They saw trade industries drastically change in the age of the internet and came together to pool their knowledge and experience to create EO. More than simply an online retailer, they launched EO’s membership programme in commitment to helping fellow tradesmen grow and futureproof their own respective businesses.
Información de contacto
Friars Gate, DN4 5NU, Sheffield, Reino Unido
- 01146980583
- hello@electricalsonline.co.uk
- electricalsonline.co.uk
4,4
Excelente
940 opiniones
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always helpful
Sam is always helpful, polite and generally keeps the orders prepared for prompt collection .
17 de febrero de 2026
Opinión espontánea
Respuesta de Electricals Online
Thanks for your review Graham, really appreciate the feedback😊
Best regards,
Sam - Team EO
Simple and speedy.
Informative website, simple ordering process and speedy delivery. Perfick!
6 de febrero de 2026
Opinión espontánea
Respuesta de Electricals Online
Thank you for your review, we greatly appreciate your feedback and are happy that you had a good experience with us!
equipment arrived next day on time
26 de enero de 2026
Respuesta de Electricals Online
Thank you for your kind review, we appreciate your comments and hope to hear from you again in future.
Respuesta de Electricals Online
Many thanks for your review, we greatly appreciate the positive feedback and are happy to hear that you had a superb experience with us.
Good value for money and service.
Good value for money and service.
19 de diciembre de 2025
Opinión espontánea
Respuesta de Electricals Online
Thank you for the kind review, Doreen.
Radiator arrived as expected
Radiator arrived as expected. Well packaged and delivered on a pallet
Very helpful delivery man
13 de enero de 2026
Opinión espontánea
Respuesta de Electricals Online
Many thanks for your review, we greatly appreciate the feedback and are pleased that you had such a positive experience with us.
Ended up taking two weeks to send out…
Ended up taking two weeks to send out when it should have been within 48hrs
5 de enero de 2026
Respuesta de Electricals Online
Apologies for the delay with your order, we are very sorry for the wait and any inconvenience caused by it. Please reach out to us again if there is anything else that we can do to help with the situation.
Ordered item on 16/12/25 & paid just…
Ordered item on 16/12/25 & paid just under £10 delivery, it's now 10/01/26 & item still not received. No Comms, not happy!!
2 de enero de 2026
Respuesta de Electricals Online
We are extremely sorry for the delay with your order, we are not sure what happened with the courier but unfortunately as explained via email an issue occurred and Ansell Lighting (the manufacturer who sent the item on our behalf) rectified this and the item should now have been delivered.
If the item is still not delivered or if there is anything else that we can do to help you please reach out once more and we will be happy to help. Again we are very sorry for this issue and any inconvenience caused.
Many thanks,
Team EO
The item was dispatched promtly.
15 de diciembre de 2025
Opinión espontánea
Respuesta de Electricals Online
Many thanks for your review.
Good prices And prompt despatch
Good prices - prompt despatch - few delivery issues caused by christmas, and I suspect temporary drivers.
Overall a great experience the customer service is via email but was always responded to promptly.
Will use them again.
8 de diciembre de 2025
Opinión espontánea
Respuesta de Electricals Online
Thank you for taking the time out of your day to leave this review, we are pleased that you had a great experience with us and we hope to hear from you again in future.
Thank you,
Sam - Team EO
Great service with fast delivery
Great service with fast delivery
1 de diciembre de 2025
Opinión espontánea
Respuesta de Electricals Online
Great to hear it, many thanks for the kind review.
Regards,
Sam - Team EO
Respuesta de Electricals Online
Many thanks for the kind review, we're glad you've had a good experience with us and hope to hear from you again in future.
Good experience
No fuss, straightforward, arrived quickly, best prices I could find on the internet and was exactly what I was expecting. Good job
24 de noviembre de 2025
Respuesta de Electricals Online
Many thanks for the positive review, we appreciate your feedback and hope to see you again soon.
Respuesta de Electricals Online
Many thanks for the kind review.
Very quick delivery
Very quick delivery. Fitted this PIV a few weeks ago. Has definitely made a difference. Levels of humidity dropped greatly
27 de octubre de 2025
Respuesta de Electricals Online
Many thanks for the kind review👏
First time customer disappointment
First time customer, item I wanted was listed as in stock and available for next day delivery. Received an email late on the day of delivery saying it's not in stock, there's none coming or on order and they 'aren't able' to order anymore - not believable. Ended up getting a refund, what a waste of time. You should never list products you don't have in stock or at least on its way from a supplier. Website was either very of date, which is unforgivable, or they deliberately list these things to try and get you to change your order order to an overpriced alternative while they have your money, or just to generate more traffic, both of which are despicable. Safe to say I won't be using them again.
3 de noviembre de 2025
Opinión espontánea
Respuesta de Electricals Online
Thank you for the review.
Not the best transaction experience.
Not the best transaction experience.
Order 2 led security lights which were in stock according to the website. Paid £9.95 for 2 to3 day delivery. Received an email from them saying the order was being shipped with tracking details etc.
After 5 days didn’t receive any order, so had to send a n email asking for an answer as to where my order was. Received an email saying had been a problem with warehouse and I should received order on Monday (after the weekend). Yes it turned up on Monday but there was only 1 security light in the box and the delivery note had been changed to show this. Sent another email explaining the problem but got NO REPLY BACK. Checked back on their website and funnily enough I couldn’t find any trace of the security light i had ordered???? Well the next day a parcel turned up from them with another security light inside but it was different to what I ordered luckily it didn’t matter this time as 1 of the lights I ordered was replacing an existing broken one and the other was going in a different place so it was ok that they were different.
To be fair everything worked out in the end, all be it taking nearly 2 weeks to resolve, but a little sceptical if I will use them again.
10 de octubre de 2025
Opinión espontánea
Respuesta de Electricals Online
Hello,
Thank you for your review. I'm sorry to hear about the issue with your delivery.
I did not deal with the situation myself, so I at present I do not know why there was a delay or why the incorrect item was sent, but I will look into this now. As for the missed email, it seems that my colleague who was dealing with your query did in fact miss your follow up email, I understand this is very frustrating and I sincerely apologise on their behalf.
If I can help you in any way at all to rectify this situation, please let me know and send an email to hello@ and put it for the attention of Sam. I hope this helps, and once again I apologise for the poor service.
Best regards,
Sam - Team EO
Fast and efficient
Fast delivery and kept informed by email. Competitively priced. Good, quick service.
1 de octubre de 2025
Opinión espontánea
Respuesta de Electricals Online
Thank you for the kind review, we're happy to hear that we provided a good service and we hope to hear from you again soon.
Great products and prices and super…
Great products and prices and super quick delivery, very happy : )
25 de septiembre de 2025
Respuesta de Electricals Online
Many thanks for the review :)
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