Electricals Online Opiniones 

940
•
TrustScore: 4.5 sobre 5

4,4

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great products and competitive prices! I was fortunate that I was able to purchase large goods, i.e. solar panels and then collect locally to me in Doncaster. Warehouse staff were fantastic, friend... Ver más

Valorada con 5 estrellas sobre 5

The Visonic PowerMaster-10 G2 alarm kit was exactly advertised with alarm panel, external wireless alarm box with strobe and sounder, 2 wireless key fobs, a door sensor and three PIR sensors. The... Ver más

Valorada con 5 estrellas sobre 5

Bought the Delonghi PinguinoEX100 Air conditioner, a lot cheaper than the big electrical shop and sent next day delivery. Customer service was outstanding, even with me keep asking, when will it c... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

The unit arrived in good time & product seemed fine. However, the fan failed after 4 days use, I have now spent 2 weeks jumping through hoops & chasing to get a replacement & still do not have confirm... Ver más

Información sobre la empresa

  1. Mayorista de artículos eléctricos

Escrito por la empresa

Electricals Online (or EO for short) are a new and innovative wholesaler of electrical goods on the online market, we aim to provide our customers with market leading prices online and to deliver them the best customer service possible. The directors of Electrical Online have all worked for some of the biggest electrical wholesalers across the U.K. They saw trade industries drastically change in the age of the internet and came together to pool their knowledge and experience to create EO. More than simply an online retailer, they launched EO’s membership programme in commitment to helping fellow tradesmen grow and futureproof their own respective businesses.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

940 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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Ha contestado el 40% de las opiniones negativas

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4,4

Todas las opiniones

(940)

117 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Exactly what I wanted

Exactly what I wanted. Functional double pole switch in a watertight casing. When installed it will control the power to the calorifier on my boat.

9 de octubre de 2025
Opinión espontánea
Logotipo de Electricals Online

Respuesta de Electricals Online

Great to hear. Thank you for the positive review, I hope the item works well for you!

Valorada con 5 estrellas sobre 5

Great service

Quick, said what they did and did what they said.

24 de septiembre de 2025
Logotipo de Electricals Online

Respuesta de Electricals Online

Thanks for the feedback, Neil. We hope to hear from you again in future and appreciate the review.

Valorada con 1 estrellas sobre 5

2 weeks later I am yet to receive my…

2 weeks later I am yet to receive my purchase.

7 de octubre de 2025
Opinión espontánea
Logotipo de Electricals Online

Respuesta de Electricals Online

Hello,

I'm sorry to hear that you have not received your items. I can't see that we have received any emails from you asking for an update, so unfortunately I cannot see what order this is referring to.

If you require an update on your order, please contact hello@electricalsonline.co.uk with your order number, we will be more than happy to help.

Many thanks,
Sam.

Valorada con 5 estrellas sobre 5

Could not ask for better service

Could not ask for better service, ordered on-line , paid for two days courier, arrived on time ,fits ok and works, Great service

1 de septiembre de 2025
Opinión espontánea
Logotipo de Electricals Online

Respuesta de Electricals Online

We're happy to hear that you had a positive experience with us. Thank you for leaving your review, we hope to hear from you again soon!

Valorada con 5 estrellas sobre 5

Easy to order

Easy to order, great quality product and fast delivery

23 de septiembre de 2025
Opinión espontánea
Logotipo de Electricals Online

Respuesta de Electricals Online

We're glad you had a good experience with us, thank you for the kind review.

Valorada con 5 estrellas sobre 5

Fantastic service!

Fantastic service!
Easy to order, great price and fast delivery. Will be recommending to others and using in the future.

24 de septiembre de 2025
Logotipo de Electricals Online

Respuesta de Electricals Online

Many thanks for the review and recommendation, we appreciate your support and are happy that you had a good experience with us!

Valorada con 5 estrellas sobre 5

Brilliant

Brilliant, fast free postage, quality goods at great prices, cannot fault, thank you

1 de octubre de 2025
Opinión espontánea
Logotipo de Electricals Online

Respuesta de Electricals Online

We're happy to hear that you had a positive experience with us. Thank you for leaving your review, we hope to hear from you again soon!

Valorada con 5 estrellas sobre 5

These radiator castors are great.

Very simple to order and pay. Delivered quickly and well packaged.
Simple to fit the items. Great service and highly recommended.

24 de septiembre de 2025
Logotipo de Electricals Online

Respuesta de Electricals Online

We're happy to hear that you had a positive experience with us. Thank you for leaving your review, we hope to hear from you again soon!

Valorada con 5 estrellas sobre 5

Prompt delivery

Prompt delivery. Well packed.

24 de septiembre de 2025
Logotipo de Electricals Online

Respuesta de Electricals Online

Thanks for the feedback, Ian. We hope to hear from you again in future and appreciate the review.

Valorada con 1 estrellas sobre 5

You sold me a defective item

You sold me a defective item. The s.p.d was defective, obviously it was a used item and has been repackaged and resold!

24 de septiembre de 2025
Logotipo de Electricals Online

Respuesta de Electricals Online

Hello,

Thank you for your review.

I'm sorry to hear that you have a faulty item. I can confirm that we do not send used items, we only send new items to our customers. Unfortunately there is always a small chance that any item we send could go faulty when installed, it is sadly the nature of electrical products.

If you have proof that we may have mistakenly sent a returned item, please email any images that you have may have and we will investigate this further.

As discussed in my email, my colleague will be sending a returns label to you so that you can get this item back to us for a full refund. I hope this helps to resolve the issue.


Apologies for any inconvenience caused.

Valorada con 5 estrellas sobre 5

Fast delivery

Fast delivery, great communication and superb shower extractor fan does the job great, no more steamy bathroom would definitely recomend

10 de septiembre de 2025
Opinión espontánea
Logotipo de Electricals Online

Respuesta de Electricals Online

Many thanks for the kind review, I'm glad to hear that your fan has done a good job!

Valorada con 5 estrellas sobre 5

Easy to navigate the site and place the…

Easy to navigate the site and place the order. Delivery was reasonable and well packaged.

4 de septiembre de 2025
Opinión espontánea
Logotipo de Electricals Online

Respuesta de Electricals Online

Many thanks for the positive review! We hope to see you again soon.

Valorada con 1 estrellas sobre 5

Worst company do deal with don’t send…

Worst company do deal with don’t send anything back as they will only give you 20% of your money back for unused goods!

19 de septiembre de 2025
Opinión espontánea
Logotipo de Electricals Online

Respuesta de Electricals Online

Hello,

Please could you provide more information?

We refund all unused goods that are returned within 30 days as outlined in our shipping and returns policy. If we have only refunded 20% of your order, then there will be a reason provided.


Many thanks,
Sam - Team EO

Valorada con 5 estrellas sobre 5

Excellent

Found what I was looking for here at a good price, and with next day delivery. It arrived promptly, well packaged, exactly when it should have arrived. Excellent, will use again.

17 de septiembre de 2025
Opinión espontánea
Logotipo de Electricals Online

Respuesta de Electricals Online

Thank you for the review, we appreciate your feedback and are really happy to hear that you had such a positive experience.

We hope to hear from you again soon!

Valorada con 3 estrellas sobre 5

Not the greatest experience

Prompt delivery of Easee EV charger and smooth transaction however the unit was faulty and I was referred to the manufacturer who have not responded with any remedial solution. 2 weeks on and I’ve had to employ a technician to fix the unit. Disappointed as no one is taking responsibility.

26 de agosto de 2025
Logotipo de Electricals Online

Respuesta de Electricals Online

Hello,

Sorry to hear about the issue with your charger, have you still not heard back from Easee? As discussed previously we are working on a solution as we speak.

Has the technician been able to fix the unit? Please let me know where we are at with the situation. As always we are available to help via hello@electricalsonline.co.uk

Apologies once again for the inconvenience caused.

Valorada con 3 estrellas sobre 5

System needs review.

Got the products. However at check out, I specified an alternate shipping address but the system reverted to main. Quite annoyed as it cost me additional to get it collected. Did email the helpline, they said they were on it but sadly didn't manage. Just wish I had been emailed as soon as they knew they could not redivert it.

2 de septiembre de 2025
Opinión espontánea

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