Fruugo South Africa (ZA) - fruugo.co.za Opiniones 

5564
•
TrustScore: 4 sobre 5

3,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

First it gave me a failed attempt on delivery update but the next day the parcel was delivered at home, saw one complaining saying they delivered in her post office but with me it came home in the tow... Ver más

Valorada con 1 estrellas sobre 5

I ordered some parts for a vacuum cleaner but for some reason the delivery adress is wrong. Send a query 4 times but nobody is contacting me NO ONE. They don't even care to help and the first query wa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fruugo, thanks for all the feedback that You have given a client/ customer. This customer is very satisfied with a resent purchase from you. The Item for the Car is working 100 %. You're service a... Ver más

Valorada con 5 estrellas sobre 5

Each time Ive ordered on Fruugo I have had a good experience. My items arrive pretty quickly via courier to my door and Im kept in the loop the whole time. I can highly recommend using them. Thei... Ver más

Información sobre la empresa

  1. Mercado online

Escrito por la empresa

Fruugo is a global marketplace that makes cross border shopping easy! At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs. We have millions of products available from hundreds of retailers all over the world. Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf. We're continuously expanding the products available to customers and hope you find what you’re looking for!

Fruugo - The Global Marketplace

Escrito por la empresa

Fruugo in other countries
Australia, Austria, Bahrain, Belgium, Canada, China, Czechia, Denmark, Egypt, Finland, France, Germany, Greece, Hungary, India, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United Kingdom, United States

Información de contacto

  • Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, Reino Unido

  • fruugo.co.za

3,8

Muy bueno

TrustScore: 4 sobre 5

6 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

3,8

Todas las opiniones

(5564)

680 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I ordered

I ordered, told the when to expect the goods. I think I must mention that I was sceptical, but yeah I have what I bought from you Fruugo.

23 de junio de 2026
Valorada con 1 estrellas sobre 5

I don't even know what to say honestly

While there was a of communication, The order took longer than expected but the worst part is that the thing I ordered wasn't compatible with the item I ordered , it didn't charge it at all , it depleted the battery and it didn't even fit properly and I want to return it but I only have 14 days and 2 of them is gonna be wasted waiting for a response on how to return them because the website doesn't say anything on how to return it and I need to return it because I spent almost 700 bucks on them and I'm obviously not gonna just let it go

22 de junio de 2026
Opinión espontánea
Logotipo de Fruugo South Africa (ZA) - fruugo.co.za

Respuesta de Fruugo South Africa (ZA) - fruugo.co.za

Hello,

Thank you for your review.

I’m really sorry to hear that you're not happy with your order.

A member of our Customer Care Team will be in touch to help.

Kind regards,

Valorada con 1 estrellas sobre 5

Absolutely TERRIBLE

Absolutely TERRIBLE! I placed two orders nearly 2 months ago. Still have not received my parcels. Both packages were sent via the Post Office ffs. Who in their right minds trust the SA Post Office. If I am lucky, I now have to drive 100km to the Post Office, if it finally arrives.

Furthermore; snarky, "not my problem" replies to my queries from Scorpion shoes. You know how BAD you have to be to make TEMU look like best online experience. NEVER AGAIN

22 de junio de 2026
Opinión espontánea
Logotipo de Fruugo South Africa (ZA) - fruugo.co.za

Respuesta de Fruugo South Africa (ZA) - fruugo.co.za

Hello,

Thank you for sharing your feedback with us.

We are sorry to hear this.

As we are unable to locate your order with the details provided, a member of the team has reached out to investigate further via your Trustpilot account.

We look forward to your response as we would like to provide you with a solution to your issue as soon as possible.

Kind regards,

Valorada con 5 estrellas sobre 5

Awesome Shopping Experience ! Every Time !

Dear Fruugo Team ,
What a wonderful shopping experience.
Every time I order , my order is spot on , and without incident.
Your pricing and service is excellent 💯
Thankyou for making my shipping experience a pleasure and without issue's,
Regards,
Deon - happy shopper 😄

20 de junio de 2026
Valorada con 1 estrellas sobre 5

After 60 dfays - no delivery yet.

In an era where things happen overnight and products are moved from one side of the world to the other basically overnight, after 60 days I still haven't received my order! Zero communication except for parcel tracking with comms in chinese and a criptic English note which states that it has arrived, but no indication where it has arrived. No contact number for queries, nothing! Never again will I make use of Fruugo. What a waste of time and money!

19 de junio de 2026
Opinión espontánea
Logotipo de Fruugo South Africa (ZA) - fruugo.co.za

Respuesta de Fruugo South Africa (ZA) - fruugo.co.za

Hello,

We are sorry to hear you haven't received your order yet.

A member of our team will contact you soon to assist you with this.

Kind regards,

Valorada con 1 estrellas sobre 5

I am still waiting for an update from…

I am still waiting for an update from an order placed on 25th May - Ref SYRM163778885

18 de junio de 2026
Opinión espontánea
Logotipo de Fruugo South Africa (ZA) - fruugo.co.za

Respuesta de Fruugo South Africa (ZA) - fruugo.co.za

Hello,

Thank you for your review,

I am sorry to hear this.

A member of the Customer Care Team will be in touch regarding this issue,

We look forward to hearing from you.

Kind Regards,

Valorada con 1 estrellas sobre 5

still waiting for my order since 21 may…

still waiting for my order since 21 may 2026
SBEAA8000845664YQ

21 de mayo de 2026
Opinión espontánea
Logotipo de Fruugo South Africa (ZA) - fruugo.co.za

Respuesta de Fruugo South Africa (ZA) - fruugo.co.za

Hello,

Thank you for your review.

We are very sorry to hear this.

A member of our customer care team will be in touch very soon to help.

Kind regards,

Valorada con 1 estrellas sobre 5

I paid for Hyundai rear light on the…

I paid for Hyundai rear light on the 20th May and now is the 16th June. I have not received my parcel and when I go to my tracking. It's always the same message as the day I paid for the light. It says that they are preparing for shipping from China to South Africa. This marketing site is a scam. You will be throwing your money away. Don't buy anything from this place., trust me. The choosing your item to paying for it. It's quite easy but after that, it will end there. No communication, no tracking your parcel. This is a daylight SCAM!!!

16 de junio de 2026
Opinión espontánea
Logotipo de Fruugo South Africa (ZA) - fruugo.co.za

Respuesta de Fruugo South Africa (ZA) - fruugo.co.za

Hello,

Thank you for your review.

I’m really sorry to hear that this hasn’t been received yet.

A member of our Customer Care Team will be in touch to help.

Kind regards,

Valorada con 3 estrellas sobre 5

Fruugo poor experience

Would like to updated my previous review where I claimed that Fruugo did not refund me. I confirmed with the bank after I did not receive the order. Yes I struggle online and there was no update on the whereabouts of my order, I ended up asking for a refund. Still would not trust these Chinese companies advertising here as their return policies are a bit worrisome. In the end the my experience was bad.

29 de abril de 2026
Opinión espontánea
Logotipo de Fruugo South Africa (ZA) - fruugo.co.za

Respuesta de Fruugo South Africa (ZA) - fruugo.co.za

Hello,

Thank you for your review.

I’m really sorry to hear that your order hasn’t been received.

A member of our Customer Care Team will be in touch to help.

Kind regards,

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más