Fruugo South Africa (ZA) - fruugo.co.za Opiniones 

5564
•
TrustScore: 4 sobre 5

3,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

First it gave me a failed attempt on delivery update but the next day the parcel was delivered at home, saw one complaining saying they delivered in her post office but with me it came home in the tow... Ver más

Valorada con 1 estrellas sobre 5

I ordered some parts for a vacuum cleaner but for some reason the delivery adress is wrong. Send a query 4 times but nobody is contacting me NO ONE. They don't even care to help and the first query wa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fruugo, thanks for all the feedback that You have given a client/ customer. This customer is very satisfied with a resent purchase from you. The Item for the Car is working 100 %. You're service a... Ver más

Valorada con 5 estrellas sobre 5

Each time Ive ordered on Fruugo I have had a good experience. My items arrive pretty quickly via courier to my door and Im kept in the loop the whole time. I can highly recommend using them. Thei... Ver más

Información sobre la empresa

  1. Mercado online

Escrito por la empresa

Fruugo is a global marketplace that makes cross border shopping easy! At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs. We have millions of products available from hundreds of retailers all over the world. Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf. We're continuously expanding the products available to customers and hope you find what you’re looking for!

Fruugo - The Global Marketplace

Escrito por la empresa

Fruugo in other countries
Australia, Austria, Bahrain, Belgium, Canada, China, Czechia, Denmark, Egypt, Finland, France, Germany, Greece, Hungary, India, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United Kingdom, United States

Información de contacto

  • Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, Reino Unido

  • fruugo.co.za

3,8

Muy bueno

TrustScore: 4 sobre 5

6 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,8

Todas las opiniones

(5564)

680 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Fruugo are not delivering my order

Fruugo are not delivering my order, it's been two weeks and they just say order confirmed and paid but not dispatched. Their system is automated and doesn't work at all, they don't exist in reality but they take our money and vanish into thin air and no one can help us stop them. Fruugo is not legitimate and Zhou ld be blocked, they don't exist and don't deliver. My order number is 235138485 and they are totally ignoring me not even for a refund. I saw hundreds of other similar complaints about this site. Please help by stopping them

20 de junio de 2026
Opinión espontánea
Logotipo de Fruugo South Africa (ZA) - fruugo.co.za

Respuesta de Fruugo South Africa (ZA) - fruugo.co.za

Hello, 

Thank you for your review. 

I am sorry to hear this. 

A member of the team has contacted you via email to help resolve this. 

We are looking forward to hearing from you. 

Kind regards,

Valorada con 4 estrellas sobre 5

Delayed delivery

1. The order took too long to be delivered (almost a month).
2. I ordered two items but they were not delivered together at once but separately. That surely costs Fruugo more than it needed to be, considering that it took very long to deliver. Both items should have been packed together and delivered a once.

29 de junio de 2026
Valorada con 1 estrellas sobre 5

I ordered a battery and paid for a…

I ordered a battery and paid for a courier service. Fruugo is a scam, they do not give any useful responses to your questions about where my parcel is. They say they delivered it to a post office (they don't tell me which one) they where supposed to deliver to my house adress which I paid for. These people are scammers and I want my money back. Absolutely a disgrace that I have to wait weeks for a parcel which I have no idea where it is and according to them has be delivered and have the cheek to ask me to rate them for a service i did not receive. Stay away from these scammers.

25 de junio de 2026
Opinión espontánea
Logotipo de Fruugo South Africa (ZA) - fruugo.co.za

Respuesta de Fruugo South Africa (ZA) - fruugo.co.za

Hello,

Thank you for your review.

I’m really sorry to hear that your order hasn’t been delivered to you.

We can see that you have already contacted the retailer directly.

A member of our Customer Care Team will be in touch shortly to help.

Kind regards,

Valorada con 1 estrellas sobre 5

Captiva 2.0 diesel filter housing for my…

8I order diesel filter housing for my Captiva 2.0 diesel.The item that is showing on their website was complete different to item that was delivered at my house. The one delivered was for different car. Completely different. How did that happen? I was really disappointed, after waiting for so long then get an incorrect item is dissapointing. I will not recoment this website at all. Please let me when can i expect my refund or the correct Item. The worse part of this is that now o need to pay the shipment cost on something was incorrect sent. Trust me don't order from these people.

24 de junio de 2026
Opinión espontánea
Logotipo de Fruugo South Africa (ZA) - fruugo.co.za

Respuesta de Fruugo South Africa (ZA) - fruugo.co.za

Hello,

Thank you for your review.

We are very sorry to hear this.

A member of our customer care team will be in touch very soon to help.

Kind regards,

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