First it gave me a failed attempt on delivery update but the next day the parcel was delivered at home, saw one complaining saying they delivered in her post office but with me it came home in the tow... Ver más
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Consulta las opiniones de los clientes
I ordered some parts for a vacuum cleaner but for some reason the delivery adress is wrong. Send a query 4 times but nobody is contacting me NO ONE. They don't even care to help and the first query wa... Ver más
La empresa ha respondido
Fruugo, thanks for all the feedback that You have given a client/ customer. This customer is very satisfied with a resent purchase from you. The Item for the Car is working 100 %. You're service a... Ver más
Each time Ive ordered on Fruugo I have had a good experience. My items arrive pretty quickly via courier to my door and Im kept in the loop the whole time. I can highly recommend using them. Thei... Ver más
Información sobre la empresa
Escrito por la empresa
Fruugo is a global marketplace that makes cross border shopping easy! At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs. We have millions of products available from hundreds of retailers all over the world. Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf. We're continuously expanding the products available to customers and hope you find what you’re looking for!
Fruugo - The Global Marketplace
Escrito por la empresa
- Fruugo in other countries
- Australia, Austria, Bahrain, Belgium, Canada, China, Czechia, Denmark, Egypt, Finland, France, Germany, Greece, Hungary, India, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United Kingdom, United States
Información de contacto
Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, Reino Unido
- fruugo.co.za
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Ordered a vehicle spare part
Ordered a vehicle spare part. It arrived earlier than promised date. Excellent guys
Consistent updates regarding my order…
Consistent updates regarding my order ETA and ETD. Product meets my requirements
I received my one order on time still…
I received my one order on time still waiting on the other one.
Good product and quality service
Good product, good supplier, great quality and on time! Thank you for being so reliable and cost effective
No issues with delivery or the order
No issues with delivery or the order. Nothing to complain about. I am just happy the product arrived intact and surprised the product is what I actually ordered.
Quality product received well in…
Quality product received well in advance of promised delivery date
Component part ordered was correct as…
Component part ordered was correct as per the description.
Packaging was satisfactory.
Delivery was on time.
Updates were regular and informative
Es posible que utilice la IA para responderVer más
Fruugo are not delivering my order
Fruugo are not delivering my order, it's been two weeks and they just say order confirmed and paid but not dispatched. Their system is automated and doesn't work at all, they don't exist in reality but they take our money and vanish into thin air and no one can help us stop them. Fruugo is not legitimate and Zhou ld be blocked, they don't exist and don't deliver. My order number is 235138485 and they are totally ignoring me not even for a refund. I saw hundreds of other similar complaints about this site. Please help by stopping them

Respuesta de Fruugo South Africa (ZA) - fruugo.co.za
Delayed delivery
1. The order took too long to be delivered (almost a month).
2. I ordered two items but they were not delivered together at once but separately. That surely costs Fruugo more than it needed to be, considering that it took very long to deliver. Both items should have been packed together and delivered a once.
Competitive pricing
Competitive pricing, tracking updates once order was shipped.
Trusted and delivered before the date…
Trusted and delivered before the date negotiated
The goods arrived 100% correct and…
The goods arrived 100% correct and within the time frame indicated.
Thank you
We have order and they keep us informed…
We have order and they keep us informed about our order's tracking
I ordered a battery and paid for a…
I ordered a battery and paid for a courier service. Fruugo is a scam, they do not give any useful responses to your questions about where my parcel is. They say they delivered it to a post office (they don't tell me which one) they where supposed to deliver to my house adress which I paid for. These people are scammers and I want my money back. Absolutely a disgrace that I have to wait weeks for a parcel which I have no idea where it is and according to them has be delivered and have the cheek to ask me to rate them for a service i did not receive. Stay away from these scammers.

Respuesta de Fruugo South Africa (ZA) - fruugo.co.za
Exactly what I ordered in a short…
Exactly what I ordered in a short timely manner. Thanks
Captiva 2.0 diesel filter housing for my…
8I order diesel filter housing for my Captiva 2.0 diesel.The item that is showing on their website was complete different to item that was delivered at my house. The one delivered was for different car. Completely different. How did that happen? I was really disappointed, after waiting for so long then get an incorrect item is dissapointing. I will not recoment this website at all. Please let me when can i expect my refund or the correct Item. The worse part of this is that now o need to pay the shipment cost on something was incorrect sent. Trust me don't order from these people.

Respuesta de Fruugo South Africa (ZA) - fruugo.co.za
Cheap prices
Cheap prices, good availability, but delivery takes waaaaay too long....
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