Fruugo South Africa (ZA) - fruugo.co.za Opiniones 

5564
•
TrustScore: 4 sobre 5

3,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

First it gave me a failed attempt on delivery update but the next day the parcel was delivered at home, saw one complaining saying they delivered in her post office but with me it came home in the tow... Ver más

Valorada con 1 estrellas sobre 5

I ordered some parts for a vacuum cleaner but for some reason the delivery adress is wrong. Send a query 4 times but nobody is contacting me NO ONE. They don't even care to help and the first query wa... Ver más

Valorada con 5 estrellas sobre 5

Fruugo, thanks for all the feedback that You have given a client/ customer. This customer is very satisfied with a resent purchase from you. The Item for the Car is working 100 %. You're service a... Ver más

Valorada con 5 estrellas sobre 5

Each time Ive ordered on Fruugo I have had a good experience. My items arrive pretty quickly via courier to my door and Im kept in the loop the whole time. I can highly recommend using them. Thei... Ver más

Información sobre la empresa

  1. Mercado online

Escrito por la empresa

Fruugo is a global marketplace that makes cross border shopping easy! At Fruugo you can buy from retailers across the world in your own language and currency, using recognised payment methods without needing to calculate exchange rates or shipping costs. We have millions of products available from hundreds of retailers all over the world. Like all marketplaces we act as the platform provider and commercial agent of our retailers who have authorised us to conclude agreements for the sale of products on their behalf. We're continuously expanding the products available to customers and hope you find what you’re looking for!

Fruugo - The Global Marketplace

Escrito por la empresa

Fruugo in other countries
Australia, Austria, Bahrain, Belgium, Canada, China, Czechia, Denmark, Egypt, Finland, France, Germany, Greece, Hungary, India, Ireland, Israel, Italy, Japan, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Philippines, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovakia, South Africa, South Korea, Spain, Sweden, Switzerland, Turkey, United Arab Emirates, United Kingdom, United States

Información de contacto

  • Fountain Street House, Fountain Street, LA12 7EQ, Ulverston, Reino Unido

  • fruugo.co.za

3,8

Muy bueno

TrustScore: 4 sobre 5

6 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,8

Todas las opiniones

(5564)

680 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

The experience was good

The experience was good, and I was delighted the part fitted my vacuum cleaner. However, I thought it would be delivered, but it ended up at the South African post office which is diabolically bad. However, we did get the part. Fruugo experience was good, please just deliver to the house not post office

12 de septiembre de 2026
Valorada con 1 estrellas sobre 5

I purchased from this company in august…

I purchased from this company in august till today never received it, I even paid expedited delivery but never received. The order shows that it has been in OR Tambo for the last 2 weeks. This is a scammer who is operating this fraud in their house. Stealing people’s money. Please don’t buy anything from fruugo. It is a scam

21 de agosto de 2026
Opinión espontánea
Logotipo de Fruugo South Africa (ZA) - fruugo.co.za

Respuesta de Fruugo South Africa (ZA) - fruugo.co.za

Hello,

Thank you for your review,

I am sorry to hear this.

A member of the Customer Care Team will be in touch regarding this issue,

We look forward to hearing from you.

Kind Regards,

Valorada con 3 estrellas sobre 5

Due to unfortunate circumstances I was…

Due to unfortunate circumstances I was not able to receive the parcel the first time from the courier. I subsequenly phoned him numerous times to deliver the parcel. Every time he was rude and unhelpful. The parcel was later deliverd by a lady a few days later. Get rid of that male courier. He is unprofessional.

11 de septiembre de 2026
Valorada con 5 estrellas sobre 5

Hi everything

Hi everything , from order to delivering ,great, awesome i highly reconmend , your the best😀😃👍👍

9 de septiembre de 2026
Valorada con 5 estrellas sobre 5

The app works well,easy to use.

The app works well,easy to use.
The response time is excellent .
The tracking ability works well and for the second time delivery was well before the estimated time.
Thank you for excellent service.
8 Sept 2026

8 de septiembre de 2026
Valorada con 1 estrellas sobre 5

I ordered 10 products and recieved 6.

I ordered 10 products and recieved 6.

8 de agosto de 2026
Opinión espontánea
Logotipo de Fruugo South Africa (ZA) - fruugo.co.za

Respuesta de Fruugo South Africa (ZA) - fruugo.co.za

Hello,

Thank you for your review.

I am sorry to hear this.

A member of the team has contacted you via email to help resolve this.

We are looking forward to hearing from you.

Kind regards,

Valorada con 5 estrellas sobre 5

Great first order experience

I ordered a Soft Silicone Carrying Case for a JBL GO 2 GO2 Speaker from Shenzhen Yixing Electronics.
Easy order process and regular communication. The quality of the product exceeded my expectations. Good value for money.

4 de septiembre de 2026
Valorada con 1 estrellas sobre 5

Incomplete dates of delivery when ordering.

When I ordered, the date of delivery given was supposed to be last Wednesday. Now I see that it is predicted between next Tuesday 8/09 and the 22/09 but these dates never appeared while I was ordering. This is my second order from them and again the item will arrive too late to be used when needed. Very poor service!

4 de septiembre de 2026
Opinión espontánea
Logotipo de Fruugo South Africa (ZA) - fruugo.co.za

Respuesta de Fruugo South Africa (ZA) - fruugo.co.za

Hello,

Thank you for your review.

I am sorry to hear this.

A member of the team has contacted you via email to help resolve this.

We are looking forward to hearing from you.

Kind regards,

Valorada con 1 estrellas sobre 5

It’s say I must collect my order but…

It’s say I must collect my order but they don’t show where to collect it.Its a month now.And I still don’t have the address to collect it.I would rather give it 0 stars.Such a scam

3 de agosto de 2026
Opinión espontánea
Logotipo de Fruugo South Africa (ZA) - fruugo.co.za

Respuesta de Fruugo South Africa (ZA) - fruugo.co.za

Hello,

We are sorry to hear you haven't received your order yet.

A member of our team will be in touch with you soon to assist you with this.

Kind regards,

Valorada con 1 estrellas sobre 5

I recently bought a motor vehicle part…

I recently bought a motor vehicle part and never got a tracking number tried every way possible but I didn't,now the item I bought was supposed to be delivered but there is nothing at all,I blame myself for buying from this site I just want my money back,I think it's high time we report this website so that it can be blocked in South Africa

2 de septiembre de 2026
Opinión espontánea
Logotipo de Fruugo South Africa (ZA) - fruugo.co.za

Respuesta de Fruugo South Africa (ZA) - fruugo.co.za

Hello,

We are sorry to hear this.

A member of our team will contact you soon to assist you with this.

Kind regards,

Valorada con 1 estrellas sobre 5

Item never delivered

Not hoping for a refund or anything but just a warning to the public. Stay away from purchasing from Fruugo. It’s been multiple years since I bought a watch that was never delivered (order number 7663088)

2 de septiembre de 2026
Opinión espontánea
Logotipo de Fruugo South Africa (ZA) - fruugo.co.za

Respuesta de Fruugo South Africa (ZA) - fruugo.co.za

Hello,

Thank you for your review.

We are sorry to hear this.

Unfortunately, we can see that this order was placed on Jul 2018.

Due to the length of time since your order has been placed, we are no longer able to look into this for you.

We do advise on the website that all customers should contact us within a reasonable time frame for assistance.

As it has now been over 5 years since this was shipped out to you, it is no longer possible for us to trace the parcel.

I am sorry that we are unable to assist you further on this occasion.

Kind regards,

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