Great response, i sent a upto date meter reading & required a statement. Saba Williams replied next day & sent 3 yr statement, which is even better than I asked for . Very good to compare energy... Ver más
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Consulta las opiniones de los clientes
I spoke to Leanne. The first time I tried to call I didn't get through to anyone, but having gotten through to her she was extremely helpful, setting up my account, portal access, and talking me throu... Ver más
La empresa ha respondido
Ginger Energy were always really swift on their communications whenever I have emailed them - and they’ve always been really clear and helpful with any questions or queries I’ve had. I liaised with An... Ver más
La empresa ha respondido
Honestly quick fast service , I had Anna Bennett today who I told right away I have hidden disability and the payment breakdown confuses me all the time. Right away she offered to help and said I will... Ver más
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Ginger Energy is a specialist consultancy with extensive expert knowledge in the energy supply and water industry. We focus on billing and procurement because we know that, for many businesses and organisations, utility costs represent a very significa...
Información de contacto
4 The Cloisters, 12 George Road, B15 1NP, Birmingham, Reino Unido
- 03453073433
- lisa.gregory@gingerenergy.co.uk
- gingerenergy.co.uk
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 66% de las opiniones negativas
Suele responder en menos de 2 semanas
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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Saba Williams was really helpful
Saba Williams was really helpful.
Anna was really helpful and knowledgeable
Anna was really helpful and knowledgeable, best of luck to her.
very patient and helpful!
Anna Bennett is a superstar
Anna Bennett is a superstar! Anna helped me resolve the issue with the account and invoices promptly and efficiently. Thank you, Anna!
Excellent
Excellent. Very helpful taking time to resolve my issue
Good Customer Service and Mobile Site
Ginger Energy has a very simple and easy-to-use customer interface and their mobile site is really great! Transaction history, Billing, readings etc are all easily managed online.
The customer service staff has been polite and helpful whenever I have called through or emailed. Keep up the good work.
The customer service team member is…Knowledgeable
The customer service team member is very knowledgeable, polite and professional.
I appreciate her service.
Thank you
At last! Someone who cares about customer care!
We’re at a crucial stage of selling our leasehold flat in a building in which Ginger Energy are responsible for utilities. It’s been tortuous trying to get the correct information about who the utility suppliers are and Anna Bennett, Business Support Executive at Ginger Energy was superb! She listened to my request for information , checked she understood what I was looking for and in 5 minutes supplied what I’d been looking for since mid-December. Unfortunately the first person I emailed in her company signposted me off to the building management company who gave me the wrong information and then sent me back to Ginger! Anna has saved the day (and probably our sale as our buyer was getting fed up with delays) She exemplifies excellent customer care. Thank you Anna!
Great customer service
Earlier this afternoon I spoke to Anna Bennett who was extremely helpful and answered all my queries, great customer service and very pleasant, thank you Anna.
Very Helpful lady on the phone
Very Helpful lady on the phone, good team.
Great employee at Ginger Energy - Leanne Pearson
Spoke with Leanne Pearson who advised me with my query, helped me set up a plan that works for our household and explained everything perfectly. Very helpful, friendly and professional.
Operative was very helpful
The service provided by Clint was…
The service provided by Clint was helpful and very prompt.
Was having a problem linking to their new bank
Was having a problem linking to the new banking account. Clint called me back quickly and explained everything really well.
Always find the staff here very efficient.
Thanks Clint.
I spoke to Clint Stokes and he was very…
I spoke to Clint Stokes and he was very kind and helpful, He promptly addressed my questions and helped fix the problem I was facing in no time. He provided great customer service.
Costumer care is very great
Costumer care is very great
Energy supply is good
Very efficient
Whenever I call or email, they reply quickly and sort out any problems right away.
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Clint Stokes was very helpful and efficient! He emailed me all the details I needed promptly and were extremely professional throughout. Highly recommended!
I write this review solely in praise of…
I write this review solely in praise of Leanne who besides being polite and friendly was clear! She spoke with extreme clarity and it helped get this sorted to no end. Thank you!
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