We are Belgian expats living in Spain. We had been looking for a funeral plan for some time. Because our situation is rather specific, the search wasn't easy—until we got in touch with Mike Thornton f... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
How can you improve on perfection. No invasive questions, gentle manner, never feel hurried, everything explained clearly. I have the utmost confidence in Golden Leaves. Three times in 2025, 2026 tha... Ver más
La empresa ha respondido
We were slightly nervous, after inviting the representative from Golden Leaves into our home, to discuss details of our final demise. In truth it was a relaxed, no pressure discussion, the result was... Ver más
La empresa ha respondido
The advisor who visited me at home was friendly, professional and knew the products well. He did not give me the hard sell which I was very relieved about, but instead he listened to what I wanted.... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre Golden Leaves Funeral Plans
Escrito por la empresa
About Golden Leaves Funeral Plans
Golden Leaves Funeral Plans is dedicated to helping individuals and families plan ahead with confidence, clarity, and peace of mind. We understand that thinking about funeral arrangements can be difficult, which is why our approach is built around compassion, transparency, and respect at every stage of the journey.
Our funeral plans are designed to protect loved ones from unexpected financial and emotional burdens, ensuring that personal wishes are clearly set out and honoured when the time comes. We offer a range of flexible options to suit different needs and budgets, with clear pricing and no hidden costs.
From the first conversation through to ongoing customer support, our team takes the time to listen, explain, and guide - never rushing decisions or using pressure-based sales tactics. Our knowledgeable advisors are trained to provide straightforward information, answer questions openly, and support customers in making informed choices that are right for them.
At Golden Leaves, we believe trust is earned through honest communication and dependable service. We are committed to high standards of customer care and continually review our processes to ensure clarity, compliance, and reliability.
Planning ahead is one of the most thoughtful decisions a person can make for their family. At Golden Leaves Funeral Plans, we are proud to play a role in helping people prepare with dignity, reassurance, and the comfort of knowing everything is taken care of.
Información de contacto
Galago House, 163 Brighton Road, CR5 2YH, Coulsdon, Reino Unido
- 0800 85 44 48
- info@goldenleaves.com
- goldenleaves.com
4,8
Excelente
6 mil opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Thank you Gavin
Thank you to Gavin paskin for talking us through our funeral plans, very easy to understand, turned up on time and was very polite 👍
30 de junio de 2026
Opinión espontánea
Respuesta de Golden Leaves Funeral Plans
Dear Mr Jones,
Thank you for your review.
It’s good to know that you felt well informed and supported while making your arrangements with Gavin. We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
We found Gavin paskin explained the…
We found Gavin paskin explained the plans plainly and constructive , very good , would recommend
26 de junio de 2026
Opinión espontánea
Respuesta de Golden Leaves Funeral Plans
Dear Mr. & Mrs. Collins,
Thank you for taking the time to share your feedback.
We’re pleased to hear Gavin helped you to find the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Excellent presentation by Jay
Excellent presentation by Jay he made us feel at ease and answered all our questions and definitely made a delicate subject easy to sort jay had a very easy going manor and no pressure was made we are happy to recommend Jay to all our friends thank you
24 de junio de 2026
Opinión espontánea
Respuesta de Golden Leaves Funeral Plans
Dear Christine,
Thank you for your review.
We appreciate that arranging a funeral plan is an important decision, and we’re pleased to hear Jay made you feel comfortable and well supported throughout the process. Clear guidance and a considerate approach can make all the difference.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Jay Patel
Jay Patel was knowledgeable professional and efficient. He explained everything very clearly and gave us confidence in the plan we chose.
22 de junio de 2026
Opinión espontánea
Respuesta de Golden Leaves Funeral Plans
Dear Good afternoon,
Thank you for your review.
It’s good to know Jay made you feel well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Jay Patel we found was very professional
Jay Patel we found was very informative, polite and respectful without putting us under any pressure.
Answered every question we had so that we were able to make an well informed choice. Without a doubt a very professional approach to what could be a very difficult and emotional topic to deal with, but Jay Patel did it admirably. Well done!!.
24 de junio de 2026
Opinión espontánea
Respuesta de Golden Leaves Funeral Plans
Dear Russ,
Thank you for your review.
We appreciate that arranging a funeral plan is an important decision, and we’re pleased to hear that you felt comfortable and well supported throughout the process. Clear guidance and a considerate approach can make all the difference.
If you ever have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
The gentleman did not explaine anything…
The gentleman did not explaine anything about the company or about are plan eg what happens when we pass on .
23 de junio de 2026
Respuesta de Golden Leaves Funeral Plans
Dear Mrs. Kennedy,
Thank you for your review.
We are sorry to hear that your experience did not meet your expectations. We strive to provide supportive and clear service for everyone, and we apologise that this was not your experience.
Although we understand this visit occurred back in October 2025, we would value the opportunity to understand more about what went wrong and to address your concerns directly. If you’d be willing to contact us, please feel free to do so on 0800 85 44 48 so we can look into this further and support you where possible.
Kind regards,
Customer Services
Golden Leaves
Mike was brilliant adapted everything…
Mike was brilliant adapted everything to my needs ive also jusy had a friend get Mike to do his
22 de mayo de 2026
Opinión espontánea
Respuesta de Golden Leaves Funeral Plans
Dear Yvonne,
Thank you for your review.
It’s good to know Mike made you feel well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
No pressure sales
The Golden Leaves rep, Jay Patel visited our home & clearly explained all the options to us. We wanted to discuss our choices with our adult children in UK and then make our decision. Jay contacted us a week later as agreed then returned to complete the paperwork. Very easy and straight forward. No pressure. Thank you Jay
12 de junio de 2026
Opinión espontánea
Respuesta de Golden Leaves Funeral Plans
Good afternoon,
Thank you for your review.
We’re so pleased to hear Jay was helpful, patient, and took the time to listen and answer all of your questions. Providing clear and caring support throughout the process is very important to us.
We truly appreciate you taking the time to share your experience. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Easy to set up plan and mid range on…
Easy to set up plan and mid range on cost. unable to comment on outcome as I won't be around!
14 de abril de 2026
Respuesta de Golden Leaves Funeral Plans
Dear Gae,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
A very professional service with…
A very professional service with everything explained clearly and precisely.
17 de junio de 2026
Opinión espontánea
Respuesta de Golden Leaves Funeral Plans
Dear Peter,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Funeral plans
Gavin Paskin came to see myself & my husband about everything funerals.
What i had in mind once Gavin explained it wasn't what i wanted at all.
He was thorough, clear. He explained everything we needed to know.
We have both signed up, happy knowing that everything is in place.
Lovely, friendly chap. Well done Gavin. Mr & Mrs Thurgood
16 de junio de 2026
Opinión espontánea
Respuesta de Golden Leaves Funeral Plans
Dear Mrs. Thurgood,
Thank you for your review.
We’re so pleased to hear Gavin was helpful, patient, and took the time to listen and answer all of your questions. Providing clear and caring support throughout the process is very important to us.
We truly appreciate you taking the time to share your experience. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Gavin Paskin
Gavin Paskin visited us in our Spanish home and explained all the details of these plans excellently and clearly, we were left with no queries or concerns on arranging this plan
20 de mayo de 2026
Opinión espontánea
Respuesta de Golden Leaves Funeral Plans
Dear Paul,
Thank you for your review.
It’s good to know Gavin made you feel well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
It is not a easy thing to do plan your…
It is not a easy thing to do plan your funeral but I have to say Jay was excellent. He was friendly very informative great at his job , I give him a 100% he made it so much easier to do . He answered every question we had & did it very professionally he is definitely a asset to your company. Thanks Jay
9 de marzo de 2026
Respuesta de Golden Leaves Funeral Plans
Dear Ann,
Thank you for your review.
It’s good to know Jay made you feel well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Easy to arrange
The person I dealt with explained things in terms I could understand, He was friendly and helpful
5 de mayo de 2026
Respuesta de Golden Leaves Funeral Plans
Dear Karen,
Thank you for your review.
It’s good to know that you felt well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
When Jay arrived
When Jay arrived, he introduced himself to us, he had very friendly approach and made us feel at ease.
Everything was explained 100%
Would recommend Golden Leaves Funeral Plans to anyone.
We came away with the plans that suited us , so we are 100% satisfied
Thank you Jay for your visit to us
Pamela & James Smith
11 de junio de 2026
Opinión espontánea
Respuesta de Golden Leaves Funeral Plans
Dear Pamela,
Thank you for your review.
It’s good to know Jay made you feel well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Derek who visited me was so helpful…
Derek who visited me was so helpful made me feel at ease explained everything one step at time
10 de abril de 2026
Respuesta de Golden Leaves Funeral Plans
Dear Marie,
Thank you for your review.
We’re so pleased to hear Derek was helpful and made you feel well supported. Providing clear and caring support throughout the process is very important to us.
We truly appreciate you taking the time to share your experience. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
I contacted golden leaves funeral…
I contacted golden leaves funeral services to make arrangements for their funeral plans the help I received from them was amazing all went smoothly I can recommend them thanks GL G B
8 de abril de 2026
Respuesta de Golden Leaves Funeral Plans
Dear Mr. Bloch,
Thank you for your review.
It’s good to know that you felt well informed and supported while making your arrangements.
We really appreciate you taking the time to share your experience.
If you have any queries regarding your plan, please contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
A very nice and caring gentleman
A very nice and caring gentleman that made it feel a lot more easy than I thought it would. Will you please sincerely thank him.
Jane Downing
20 de mayo de 2026
Respuesta de Golden Leaves Funeral Plans
Dear Lewis,
Thank you for your review.
We’re so pleased to hear that the agent who arranged your plan was helpful and made you feel comfortable & well supported. Providing clear and caring support throughout the process is very important to us.
We truly appreciate you taking the time to share your experience. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Excellent experience….
Very helpful, reassuring people at every stage of the process. Clear description of the process. Fair price and timely paperwork.
Excellent experience, thank you 🙏😁
20 de abril de 2026
Respuesta de Golden Leaves Funeral Plans
Good afternoon,
Thank you for taking the time to share your feedback.
We’re pleased to hear that you found the process clear and straightforward.
Should you have any general queries in relation to your plan, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
Funeral for me
When the man came he was very nice explaining everything clearly and precise he listened and to what I wanted very nice man no complaints at all
20 de mayo de 2026
Respuesta de Golden Leaves Funeral Plans
Dear Jackie,
Thank you for your review.
We’re so pleased to hear that the agent who arranged your plan was helpful, patient, and took the time to listen and answer all of your questions. Providing clear and caring support throughout the process is very important to us.
We truly appreciate you taking the time to share your experience. Should you need any assistance in the future, please do not hesitate to contact us on 0800 85 44 48.
Kind regards,
Golden Leaves
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.