Despite one chair being damaged in my order jn transit, Nick in customer support was exceptional in replacing it and communicating with me. The chairs are very comfortable and supportive as dining/des... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The delivery was prompt, however when I decided to cancel the order due to no longer needing the item. I was refunded without an issue
La empresa ha respondido
The Sofa Bed delivery was satisfactory. However, it came as a shock to me that it was not assembled. I do not recall being told this fact while completing my Online purchase. I am an elderly lady... Ver más
La empresa ha respondido
One of three parcels was missing, not the fault of Home Garden Direct but they were very helpful in ensuring the third parcel was tracked down. Their communication was excellent. The product we pu... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de muebles
- también en la categoría
- Fábrica de muebles
- Tienda de muebles de exterior
- Tienda de muebles de mimbre
Escrito por la empresa
Home Garden Direct is a premier online furniture retailer that has been deeply rooted in the UK furniture market for two decades, initially as a wholesale supplier and now proudly serving end-consumers directly. Our success lies in our unwavering commitment to delivering top-tier products, upheld by rigorous quality controls. At Home Garden Direct, we take immense pride in our longstanding tradition of providing discerning UK customers with exquisite, stylish furniture at wholesale prices.
Información de contacto
Unit 8 & 9. Whitehill Industrial Estate, SN4 7DB, Swindon, Reino Unido
- +44 01793 290015
- hello@homegardendirect.co.uk
- homegardendirect.co.uk
4,7
Excelente
289 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 48 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Home Garden Direct
Hi Sonya,
Thank you for your feedback, much appreciated.
Kind regards
Above and beyond in communication and…
Above and beyond in communication and service, thank you nick for your professionalism.
16 de marzo de 2026
Respuesta de Home Garden Direct
Hi Garry ,
Thank you for your feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Absolutely delighted with my new garden…
Absolutely delighted with my new garden set.
Nick was brilliant when I was purchasing and the delivery was very smooth and bang on time... here's to a great summer on my new set... thanks guys
23 de marzo de 2026
Opinión espontánea
Respuesta de Home Garden Direct
Hi Toni,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Very happy with purchase
Purchased a cream accent chair. Delivery was very good. On time and no issues. Chair was very easy to build and is definitely worth the money paid. Would definitely recommend and would use them again.
27 de febrero de 2026
Respuesta de Home Garden Direct
Hi Wendy,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Respuesta de Home Garden Direct
Hi Elaine,
Thank you for your feedback, much appreciated.
Kind regards
Bed settee…
The two men delivering my bed settee were friendly and helpful
The item purchased is everything it said in the description and what I expected
Lovely bed settee looks fabulous in the spare room and is comfortable for a stay over
12 de febrero de 2026
Respuesta de Home Garden Direct
Hi,
Thank you for your feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Respuesta de Home Garden Direct
Hi June,
Thank you for your feedback, much appreciated.
Kind regards
Respuesta de Home Garden Direct
Hi Paul,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Great product great price
Standard of dining table and chairs is very good quality for the price paid. Also very quick delivery.
3 de febrero de 2026
Respuesta de Home Garden Direct
Hi,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Respuesta de Home Garden Direct
Hi,
Thank you for your feedback, much appreciated.
Kind regards
Respuesta de Home Garden Direct
Hi Mrs Yates,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
I absolutely love my chairs
I absolutely love my chairs. Sturdy, well made and make my room look beautiful- I get so many compliments on them!
3 de diciembre de 2025
Respuesta de Home Garden Direct
Hi Yasmin,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Great service and item
Great service. I had a question and contacted customer serice. They were helpful and resolved my question quickly. The item i bouvht was lovely and great value for money.
20 de enero de 2026
Respuesta de Home Garden Direct
Hi Tina,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Respuesta de Home Garden Direct
Hi,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Was very helpful
15 de enero de 2026
Respuesta de Home Garden Direct
Hi Paul,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Really easy to order
Really easy to order . Very friendly helpful staff when I rang for an order update. The sofa bed was very good quality and a very reasonable price. I would definitely order form Home Garden Direct again.
5 de enero de 2026
Respuesta de Home Garden Direct
Hi Christine,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Furniture came quick easy assembly and…
Furniture came quick easy assembly and it’s very nice
12 de enero de 2026
Respuesta de Home Garden Direct
Hi Suzanne,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
Fault with one chair dealt with…
Fault with one chair dealt with extremely quickly and replacement sent
9 de enero de 2026
Respuesta de Home Garden Direct
Hi Gina,
Thank you for your feedback, much appreciated. We hope to see you again soon!
Kind regards
Excellent customer service ⭐⭐⭐⭐⭐
I ordered 2 x large wall mirrors and one arrived broken. I sent photos of the broken mirror & very quickly received a response & a replacement was sent promptly. EXCELLENT customer service & communication. I will definitely use these guys again ⭐⭐⭐⭐⭐
7 de enero de 2026
Respuesta de Home Garden Direct
Hi Amanda,
Thank you for your lovely feedback, very much appreciated!
We hope to see you again soon!
Kind regards
My original product had some damage…
My original product had some damage however the online chat agent rectified this by sending a replacement drawer front to me, new one arrived, not perfect but better than before
2 de enero de 2026
Respuesta de Home Garden Direct
Hi Tracey,
Thank you for your feedback and apologies that you were not happy with the replacement.
I had sent you a message earlier today to make sure that everything was alright with the replacement. I am happy to resend another drawer front, please reply to my e-mail and let me know and I will arrange this for you.
Kind regards,
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.