The appointment system worked well, telephone calls came through on time. The staff were clear and courteous. The advisor took great pains to clarify everything, listened carefully and gave short conc... Ver más
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Consulta las opiniones de los clientes
I contacted Hub Financial Solutions having seen write up in Which? Both Sean (who did my initial review of the annuities landscape) and Laura (who did the follow up review, including the medical asses... Ver más
La empresa ha respondido
Alison was excellent. She took her time and made sure I understood everything as she went along. I really felt that she had my best interests at heart. I would highly recommend Alison if you want to... Ver más
La empresa ha respondido
In my opinion Hub FS is an outstanding company. I simply cannot fault the service I’ve received . My advisor, Clair Parfit , has been wonderful. Over the course of three or four weeks we’ve had seve... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
We aim to transform customers' lives in retirement - it's what makes us different. We take the time to build up a detailed understanding of each individual’s financial situation and what they want to achieve. HUB Financial Solutions is part of Just Group plc, a specialist in the retirement market. As a Group, we’ve helped more than 700,000 people achieve a better later life through our solutions and services. HUB Pension Consulting specialises in providing client advisory services to Defined Benefit pension scheme trustees and scheme sponsors undertaking bulk member options exercises.
Información de contacto
5th Floor, The Ewart, Bedford Square, BT2 7EP, Belfast, Reino Unido
- hubfinancialsolutions.co.uk
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Laura excellent service
Laura was incredibly helpful, knowledgeable and
professional getting my annuity quotes and answered all my queries with patience and understanding.

Respuesta de HUB Financial Solutions
poor after service.
poor after service.
I have being trying to ascertain how my brother entered into an annuity via hub with Just just two and a bit years
before he passed away with a serious heart issue which existed at the time he took out the annuities.After 4 months of writing commencing in February I have not received an acknowledgement or substantive response.
This is despite providing a copy of the death certificate and will and codicil.If there was a category below one star or even a minus I would give it.

Respuesta de HUB Financial Solutions
Excellent work by Laura
Laura was very professional through my phone call and explained everything thoroughly! She was lovely and caring and asked if I understood everything before moving on. Questions were answered professional and polite through out
I would recommend anyone wanting to know about pensions to look up and have an appointment as they know their jobs so well. Laura went above and beyond for me today and my mind is at ear I chose the correct option for myself for my future

Respuesta de HUB Financial Solutions
I decided to extend my loan
I decided to extend my loan. Andy was extremely helpful, took his time explains the pros and cons so I fully understand what I was about to undertake.
I am totally reassured with how I going forward.
I ma extremely happy with the service I received.

Respuesta de HUB Financial Solutions
I had been thinking about my pension…
I had been thinking about my pension for a while, it was a job to make my mind up between a draw down or annuity pension, once I decided on a annuity Laura from money solutions was very helpful and made sure i understood what i was committing to

Respuesta de HUB Financial Solutions
Laura Herdman annuity agent for hub
Laura the agent for hub, was really helpful, pleasant and professional guiding me through the process of getting an annuity. The lengthy process was made easy and understandable as she talked me through the pros and cons of different ways to action the annuity, before my choice was made.

Respuesta de HUB Financial Solutions
Regular communication about the…
Regular communication about the progress of out matter and swift resolution of the same.

Respuesta de HUB Financial Solutions
The service I received from Jack Wilby…
The service I received from Jack Wilby of HFS was very professional, informative and detailed. The phone call appointments were on time and care was taken to explain financial impact of equity release decisions. All my questions were answered and Jack took time to evaluate my objectives fully in order to find the best product on the market for my needs. Also all stages of the process, from applying to receiving funds, were explained. I feel confident that I am in good hands and will receive full support from Jack and HFS team to bring the process to successful conclusion. Eva Mnich

Respuesta de HUB Financial Solutions
Patience
We first contacted HUB back in August 2025 and finally drew down our equity release funds in June 2026. During this time we continued contact with our agent Steve Harris who was always helpful and very patient and can be fully recommended.

Respuesta de HUB Financial Solutions
Concise and very helpful , reassuring manner .
Concise , friendly , knowledgeable phonecall with Laura . Not rushed or full of quick jargon .
Excellent service , with details and options clearly outlined .

Respuesta de HUB Financial Solutions
Thank you Alison Wren
We were so fortunate to have Alison Wren as our adviser.
Alison was excellent and took time to make sure we understood highly technical matters .
In addition , and very importantly , her manner and approach were top class and we felt very comfortable talking with her.

Respuesta de HUB Financial Solutions
Lifetime Morgage
Firstly, the process was conducted in a very timely manner, which was very welcome at the time, which was down to Mr Ashley Quate, however, their valuation of my property was far lower than the market value, which in turn increased the interest on my lifetime mortgage

Respuesta de HUB Financial Solutions
Concise, professional and helpful advice
I was very impressed with the help and assistance I received from Laura. I felt I had time to make my decision and the whole experience explained in a very concise, professional and friendly manner.

Respuesta de HUB Financial Solutions
Dont bother
Dont bother, wanted an interest rate for equity release. After three weeks they still want information we havn't got (redemption statement from existing lender). Too many hoops to jump through to get basic info.

Respuesta de HUB Financial Solutions
Obtaining the best annuity offer.
Have been dealt with by Laura re the details of converting an old pension pot from Aviva into an annuity with a better offer than Aviva could provide. Laura has very patiently and efficiently dealt with all the details, with the result that we had the best offer from Legal & General, which is now being processed. we were also dealt in the initial stages by Andrew who also gave excellent advice and service.

Respuesta de HUB Financial Solutions
Helpful and professional service from…
Helpful and professional service from my adviser

Respuesta de HUB Financial Solutions
Excellent clear presentation of…
Excellent clear presentation of options. Lovely mix of warmth, humour and professionalism. Constantly checking that all was clear.

Respuesta de HUB Financial Solutions
A Great company
We found the process fron start to finish was as we would have hoped.
David Farrell was personable, clear and easy to relate to.
We highly recommend your Company...

Respuesta de HUB Financial Solutions
I spoke to Laura to get advice…
I spoke to Laura to get advice regarding annuity options. She was professional and helpful and a pleasure to deal with.

Respuesta de HUB Financial Solutions
Efficient and friendly
Thomas efficiently collected all the information needed to pass to his Pensions team for a consultation in a few weeks time.

Respuesta de HUB Financial Solutions
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