Izzy Removals Opiniones 

262
TrustScore: 4.5 sobre 5

4,4

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

A flawless experience from start to finish! My perfect plan was derailed by a difficult vendor, and Kosta leapt into action to offer cost-effective solutions. His guys were on time, fast, stro... Ver más

Valorada con 2 estrellas sobre 5

Their van broke down so there was a four hour delay for our move, for a job that was only scheduled to take ~4hrs originally. I'm very glad that they still managed to move us on the day - I believ... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Izzy Removals made my move incredibly easy. Kosta and his team were professional, reliable, and reassuring throughout the entire process. He kept telling me not to stress and that everything wou... Ver más

Valorada con 5 estrellas sobre 5

George and his co-worker were an absolute dream. They were incredibly careful with my things, packed everything quickly and in a really organised way, and then moved everything into my new flat re... Ver más

Información sobre la empresa

  1. Servicios empresariales

Información proporcionada por diversas fuentes externas

IZZY Removals is a reliable company that offers professional removal services in and out of the United Kingdom, packing and storage of all types of items.


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

262 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,4

Todas las opiniones

(262)

28 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Used them 3 times, could not be happier.

I have used them a year prior, they were efficient, clean, professional and excellent. I choose them again based on that experience. I had to move in 2 times. They were professional and efficient on both times. Having now used this company 3 times, I will never use another company again. Always on time, courteous, great customer service, clean and professional. Thank you for the service you have provided me.

20 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

I was dreading moving day but the guys …

I was dreading moving day but the guys from Izzy Removals made the day so stress free. They arrived early & got on with packing all my furniture with a friendly smile & manner.
They were so helpful, especially as I was moving alone. Thank you so much.
I would not hesitate to recommend this company, they were brilliant.

15 de abril de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

excellentServices

Excellent service and reasonable rates. The guys came early and got to work straight away. Managed to get everything packed in the van and at the new place in less than an hour and a half. No issues whatsoever.

20 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very hard working

Very friendly guys. Work very quick and efficiently ( and I was up 3 flights of stairs ). Very very reasonable rates. Well recommended. Would defo use again ( not that I want to move ever again ) !!!
Administration and communication also great

17 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Smooth Fast Move

The gentlemen were quick and kept all items secure in the van, nothing was broken.
Thank you! I would use your services again and recommend you

3 de marzo de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

No issues whatsoever

I really liked Izzy because of how Kosta handled the whole process. He was the only one that actually checked the flat online to see parking spaces and made sure my move would go the best way possible, even advising me to change the date for a better day. On the day everyone was very amicable, even with one of the movers not speaking English that well, and moved everything swiftly. I was worried after reading another review talking about a broken TV, but with me everything was peachy. Would recommend and probably use again if I need to move.

20 de febrero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

A Great Choice

Izzy removals were a bit of a life saver as had to organise the move so quickly and unexpectedly. The communication was clear and booking process smooth. The move itself went without issue, which was impressive given the non standard-ness of the items being moved. Nothing damaged during the journey. Would use again.

23 de enero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not use this company

We are an older couple and this company moved us into sheltered housing. Please DO NOT use them. After telling us to wrap our tv in bubble wrap for it to be moved, which we did, we also protected it with cardboard as well, they broke it….. I contacted the company and told them, they refused to pay out and said it was our fault as we wrapped it!,,,,,,,,,,what the hell are we supposed to do now.

22 de enero de 2022
Opinión espontánea
Logotipo de Izzy Removals

Respuesta de Izzy Removals

Dear Julie, we have spoken with the removal team and a legal advisor from our insurance provider in regards to the TV that we moved.
Here is what we concluded:
1. All of your items, including the TV in question were handled professionally with care and transported securely to your new house.
2. The TV was packed by yourself and before loading it onto the van, my team wrapped it in transit blankets before securing it with straps to your mattress – this is a standard procedure for handling fragile items and electronics.
3. You have confirmed that the TV and its packaging had no marks of physical damage when we unloaded it inside your house. Neither the screen nor the frame are broken or had any physical marks on them when You unpacked the TV.
4. There is absolutely no possibility that the TV’s screen was pressure damaged because of the way we secured it with straps inside the van. The TV had a substantial layer of protection from the transit blankets and the packaging and the straps were not overtightened.
5. The TV was well packed by yourself, however the removal team cannot confirm in what condition it was before their arrival.

In light of the above, we cannot be held responsible for damaging your property.
We strongly suggest that You look into the warranty of your TV because this looks like a manufacturer defect.

Valorada con 5 estrellas sobre 5

They are fantastic !!

They are fantastic !!! It’s the second move we do with them and they never disappoint you . They are very friendly and resourceful. Last time it was in 2018 and they are still the best offer in service& price.
Don’t doubt to hire them !

7 de enero de 2022
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thanks again for such a brilliant…

Thanks again for such a brilliant service. My removals team were speedy, respectful, fun and perfectionists. Highly recommended. Friend has also used your service from my recommendation and was very happy too.

18 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

This company is seriously professional

This company is seriously professional. I would hire them again like a shot. Prompt emails always. Perfectly written invoices and receipts. Helpful phone calls and texting over complicated pickup and delivery timetable. And Piro (I may not have spelt that right) and Ivan were polite, sensitive when ai needed to have conversations with colleagues,prompt, punctual, friendly, and uncomplaing about nasty narrow Victorian staircases at both ends. Best removals I have ever had. Professor E. Hall.

13 de diciembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

Seamless both ends

Seamless both ends. 500+ miles one way and the guys were here in <24hrs and done and driving away in just over half an hour. despite it being first and second floor. Comms from Kosta were great too - peace of mind leading up to the move. Highly recommended

30 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

An excellent all round service.Can't…

An excellent all round service.Can't recommend highly enough Izzy Removals! What a great team they were – they provided a very competitive quote, the team was on time, polite and careful. In the end I must say that I would recommend this company to anyone as we were extremely satisfied and happy with the services we received.

27 de noviembre de 2021
Opinión espontánea
Valorada con 5 estrellas sobre 5

I would not hesitate to recommend to family and friends.

I would not hesitate to recommend Izzy Removals to my family and friends. The removal men were very professional and took great care with everything. Communication with Kosta for the booking and details was clear and precise. Delightful to deal with. Very happy.
Lorraine R.

21 de noviembre de 2021
Opinión espontánea

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